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Kotak Mahindra Bank Complaints & Reviews

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Updated: Nov 7, 2025
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S
suchithra ch
from Mumbai, Maharashtra
Apr 28, 2019
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Address: Bangalore, Karnataka

My account rs 118 date 27/04/2019 debited for adhoc stmt charges but i m not requested for any statement but charge debited i want my money back my account debited narration shows adhoc stmt charges tell me the reason for amount debited please resolve this issue as soon as possible also provide me. Please do needful for me, i want my money back as soon as possible.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    S
    somashekar.m
    from Delhi, Delhi
    Apr 27, 2019
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    Address: 10, Bandenallasandra village, Jigani post, Anekal taluk , Bengaluru 560105, Bangalore, Karnataka, 560105

    My name is somashekar m and having a kotak card limit of 15000/-. I was not able to pay the out standing amount for 2 month. The card was blocked temmporarly. Later collection team told if i pay the total out standing the card will unblock and i can use.

    I paid the amount of total outstanding. After paying the are saying its not possible.

    Please help me to unblock the card and my contact detail are mentioned below.
    Somashekar m
    [protected]
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Sir, ur client has take money from paytm and asure to give job letter by paying 17000 bt i dont get any letter i was totally fake and he want more 17000 . So i don't hv money they dont even told meh about the total.
    Satyam.ranbadia.1's reply, Apr 21, 2019
    It totally fake
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      9
      9870266599
      from Mumbai, Maharashtra
      Apr 27, 2019
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      Address: Ward no. 4 House no. 137, Karnal, Haryana, 132039

      Respected sir/ma'am

      I anguri devi w/o panna lal. Residence at ward no. 4 house no. 137 block assandh district karnal state haryana. I am window pension holder in your bank kotak mahindra assndh karnal (Formerly vasya bank) sir, my pension beneficial coloum name has mentioned is agunri that is wrong. Pls correction my name spelling. My pension id number is 2046190. My name spelling is anguri devi.

      Sincerely

      Anguri devi
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        R
        rajesh umr
        Apr 23, 2019
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        Address: 98/A, kalyana nagar Mothi nagar Hyderabad, Hyderabad, Telangana, 500018

        Hey me rajesh kumar from hyderabad there was fraud transaction on m account of 50000 on 29th march 19 where it was my salary account where it is not a secured bank i have lost my money so please do consider my case any way and let me know the status. Please i request the bank to maintain proper servers

        I have not got any message or otp or mails about my transaction but i lot my money where this kotak mahindra bank is not a customer service bank.

        Its been a month you have been saying we are investigation is going on till today where i do not understand about this bank and i cant ever refer this bank to anyone of my friend on cousin

        Late response late service so worst bank ever
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        Kotak mahindra account unblock
        Transaction decline of RS-150 but still amount deducted from my account & more than 48hrs will be taken & doesn't give back my deducted amount & also customer helpline doesn't work. & I dont know what to do

        fraud transaction on my account on 29 mar 19 - Comment #3414302 - Image #0
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          R
          rajesh umr
          Apr 23, 2019
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          Address: 98/A,Mothi nagar,kalyan nagar,Phase-3,Hyderabad, Hyderabad, Telangana, 516227

          Hello all worst bank i have ever seen in the whole world where it has worst customer service is kotak mahindra bank

          1. I opened my account in kotak mahindra as my salary account where my account got hacked by someone very easily that is how their servers are so i will not recommend any one to use kotak mahindra because later they say we are helpless after your account got hacked where i have lost 50000 from my account. Because they do not have proper security for customers money.

          2. Later they called me and asked did i get any otp for the transaction where i didn't get any and otp but my transaction was done and i lost my money. Where this is unbelievable without my notice.

          2. So just imagine how unsecured bank is kotak mahindra they do not respond you quickly or take care of customer service worst service ever.

          3. I filed a complaint to the bank customer service they say we want 90 days for investigation where that does not make any sense.

          4. Where i have been calling them for past one month they are say the same as we have sent for in-depth investigation like we are investigating.

          5. They never called me for any details how the transaction happend but i do not understand how are they instigating my case.
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Amazon will not refund my money i
          Will call 10 times in customer service.
          I will books a V-Rbox product at 198 rupey and the money will detected from my account. But the product will lose by Amazon. And the product Is not delivered at my address.
          My account number is [protected]
          IFSC Code - KKBK0000287

          fraud transaction on my account - Comment #3414618 - Image #0
          My i help. My ac freeze
          Crn no.[protected]
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            R
            rajeshgonugunta1
            from Bengaluru, Karnataka
            Apr 23, 2019
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            Address: Bangalore, Karnataka

            Hi Kotak Team,
            CRN[protected]

            I have spent 500 rupees plus and did not pay on time for that keep on added late charges. even though I have paid 2000 rupees as below.

            I have received a call from Kotak Team([protected]), and they have requested to pay the below for closure. so far not received closure statement and multiple times I called them and no response. You can see proof as i attached. Please resolve the problem.

            Conclusion: you have to give closure statement to as no need to pay the amount and close the credit card
            +1 photos
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              P
              Prateek Sai
              Apr 22, 2019
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              Address: Kalyani Nagar, Pune Maharastra, Pune, Maharashtra

              Hello

              Myself Prateek Singh, I am from pune Maharstra.
              I have a bank account in Kotak bank Kalyani Nagar, Pune. Bank has deducted almost 1000 rupees last month with message main balance non maintenance. the transaction of rs 554.31, 383.62, 29.50 happens illegally on 25th march 2019. I did not receive any email or message from bank about the charges of minimum balance non maintenance prior. I think without a prior message to customer and without customer notice deducting money from account is completely illegal. I want my money back in my account ASAP.

              my email id is [protected]@yahoo.co.in and CRN is 37422800.
              Kindly help me to get my money back, I'm a middle class person and deduction of this much of amount affect my family expanses a lot.
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Hello Mr Prateek
              when you opened this account with the said bank, you signed an account opening document where it must have stated that a minimum monthly or quarterly balance needs to be maintained.
              The bank does not have to give you the notice to charge you any penalty for not maintaining the same. As it's your responsibility to maintain this balance for which you agreed with the bank by signing the account opening and maintenance form.
              The charges are hence legal and standing.
              But, you can always contact your bank manager and speak to him/her and state them that you had a dire financial situation for the said month like you explained above and ask for this penalty to be waived off. This can be done by the bank and if you ask them in writing, it will be even better.
              Explain your circumstances and request for a cancellation of the penalty charge.
              Please try to maintain your minimum balance as like explained above, its the bank's duty to inform you of the same and you will not have to pay any penalty charges.
              Hope it helps.
              Transaction decline of RS-150 but still amount deducted from my account & more than 48hrs will be taken & doesn't give back my deducted amount & also customer helpline doesn't work. & I dont know what to do
              Sir
              I have tried to opening new account
              In kotak Mahindra Bank Baramati Branch
              since last 2 month.
              And I have deposited 2000/- rs for new account. but still haven't got account number.
              I am unsatisfied about Bank service
              Please do the needful

              Regards
              Bharat Bist
              [protected]
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                J
                janani18
                from Mumbai, Maharashtra
                Apr 22, 2019
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                Address: Flat No.6,Aboli Apartment,Sec No.25,Nigdi Pradhikaran,Pune-411044, 411044

                On 26 march, 2019 kotak mahindra bank employee mr. Pradeep phad. Collected documents from our company but not yet given account number.

                When today 22/04/19 i have called mr. Pradeep phad and branch manager ms. Aishwini both have tell that account not yet open and one query raise.

                For opening account kotak bank advertise 24 hour bank account and actual fact that 1month cross then also account number not received.

                Due to not available current account i can not paid statutory payment and salary our staff in time.

                For this all issue kotak bank is responsible when they collected document given commitment that within 8 working days i will provide you account this is very wrong.
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                Apr 22, 2019
                Updated by janani18
                This issue pertaining to Kotak Mahindra Bank Ltd Nigdi Pradhikaran Branch.
                Kotak general Accidental Insurance Deduct Rs.2400/- as a premium without my Notice or Permission
                Please Refund my Money Otherwise i will take legal action on bank

                My Account Number Is :- [protected]
                Contact Number :- [protected]

                Thank tou

                current account opening - Comment #3413463 - Image #0
                Please help me i open a account in kotak mahindra bank the bank cut amount from by account am very stressed because bank daily cut amount 354/118/117 rupees daily from my account am very regret i want my money back all which i deposit in bank whole amount every rupees back
                Swali's reply, Mar 1, 2019
                I want my money back in anyway i have serious problem i collect money for my health am not ok i have serious problem if you dont give me money back i will case on your bank
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                  Responsible_Indiann
                  from Gandhinagar, Gujarat
                  Apr 21, 2019
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                  Address: Village Kanganpur Distt Sirsa, Sirsa, Haryana, 125055

                  This is to draw your kind attention towards fake current accounts opened by branch manager kotak mahindra bank kanganpur branch sirsa for helping customers in money laundering activities in lieu for 10% share in transactions. Accounts are fake and no business is been conducted by clients. Some fake accounts are opened of customers which are at distant areas about 45 kms.
                  Manager himself is indulge in creating fake firms which are not actually on ground.
                  Some firms are having proprietors which are labourers and firms are registered on their name in the sake of some. Money in return. These labourers doesn't no the consequences of creating these firms.
                  The racket is working for money laundering in which manager is providing safe heaven to thieves for facilitating account opening, constructing firms and charging share in transactions
                  This is just for your reference and if audit and investigation will be conducted there will be good for society and bank ethics. Due to social responsibility of responsible citizen of india i will also complaint to enforcement directorate and prime minister of india for punishment to the culprits which have evade revenue of government for their selfish needs.
                  So requested to take positive step in this issue for proper investigation by central investigation agencies so that justice can be attained for betterment of india and strengthen the whole system.

                  Jai hind - bharat mata ki jai
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    M
                    mehfuz53
                    from Surat, Gujarat
                    Apr 21, 2019
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                    Address: Surat, Gujarat, 395023

                    Kotak bank executive manager my name is mehfuz hasan, last month i offered from kotak mahindra credit card bank executive 26th march 2019, it is per-approval credit card with credit limit 50, 0000. Than i received credit card 5th april 2019, my credit card was urbane credit card than i contact to kotak executive to upgrade it, they offer me kotak league platinum credit card and it also credit limit was 50, 000 this card is lifetime free and first time chargeable 1500 + 270 gst. After that on 19 april 2019 they are message me that your credit limit has been reduce from 50, 000 to rs 15, 000.
                    In between i used my kotak league credit card and they have been charge me over limit fee 500 + 90 gst.
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      9
                      9870266599
                      from Mumbai, Maharashtra
                      Apr 20, 2019
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                      Address: Ward no. 4 Assandh Karnal, Karnal, Haryana, 132039

                      Respected sir/ ma'am

                      I informed you that i am anguri devi w/o pants lal resident at ward no. 4 block assandh district karnal state haryana. I joined your bank on dated 27/08/2015 formerly (Ing vysya bank) my bank a/c no. Is[protected] and coutnmer id 99309371. I am window pension holder my pension id 2046190 but. Sir beneficiary details uploaded by your bank my name spelling wrote agunri that is wrong. Pls my name spelling is anguri devi naither agunri. Pls take the necessary and further action about said matter.

                      . Sincerely,

                      Anguri devi

                      [protected]
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        M
                        Manoj Kumar Bodduluri
                        from Delhi, Delhi
                        Apr 19, 2019
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                        Address: Flat No 105, Sai Chandu meals restaurant, RBR complex, miyapur, Ranga Reddy, Andhra Pradesh, 500049

                        My credit card bill amount was rs 48, 473, last date was 02/04/19.
                        I have paid amounts as below due to holidays in between..
                        10, 000 on 02.04.19
                        35, 373 on 05.04.19
                        03, 100 on 08.04.19.

                        The bank has charged rs 2, 790 as intrest and gst rs 503. 00

                        Can you please help me in waving off the amount as the interest is huge and more than chargable.. I have no intention on unpaying the bill, it was holidays jus took a couple of days late..
                        +1 photos
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        Apr 22, 2019
                        Updated by Manoj Kumar Bodduluri
                        Hi, Today I received a call from Bank number and asked for card details to waveoff amount charged, later he asked for OTP which in haven't shared.. This is a fraud call. I have recorded the call. I would like proceed legally, with this as we got the call from bank number..
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                          R
                          riteshhify
                          from Bengaluru, Karnataka
                          Apr 19, 2019
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                          Address: Ashraya layout phase 1, 560048

                          I have transferred 3761/- amount on 18march19 to hdfc gruh finance loan department but the hdfc says your amount is not credited in out bank.

                          I have checked there is not amount return by kotak bank.

                          Hdfc bank member also calling me again and again by saying that your amount is pending we dont know what is happened with your kotak bank.

                          Could you please help me on this case.

                          Regards
                          Ritesh
                          [protected]
                          +1 photos
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                            V
                            Vivek Goswmai
                            from Mumbai, Maharashtra
                            Apr 19, 2019
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                            Address: A-119,Gali No-08, Meet Nagar,, Near Panwar Hardware & Mangal. Bazar Road, New Delhi, Delhi, 110094

                            Respected sir/ma'am,
                            My name is vivek goswami
                            I have pvr credit card [protected].

                            In my outstanding balance, amount of rs.590 deducted as over limit fee for amount overlimit. But i can't understand which over limited amount.

                            So, pls refund my amount rs.590 as soon as possible otherwise i have to block my credit card & will have to use other bank credit card.

                            Regards,
                            Vivek goswami
                            [protected]
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            Dear Vivek Goswmai,

                            We request you to share your contact number and email ID on [protected]@pvrcinemas.com. We'll surely look into it.

                            Regards,
                            Team PVR
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                              S
                              Suman.bali
                              from Mumbai, Maharashtra
                              Apr 18, 2019
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                              Address: 104 B EDEN II HIRANANDANI GARDENS ADISHANKRACHARYA ROADPOWAI MUMBAI 400076, Mumbai City, Maharashtra, 400076

                              Credit card number [protected],
                              Shockingly i got a call from collection agent stating my out standing dues are 55000. I never used my card which has got a upper limit of 25000. How come?
                              Amazon dated 20/03/19 3595, 24/2=5464+7419.57, 22/02=3709+3709=7419.
                              I am not net savvy. Check my mobile never received any alert nor otp? Please help
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                N
                                nikumarlaur
                                from Jaipur, Rajasthan
                                Apr 18, 2019
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                                Address: Lalkaun Shankar Vihar, Gautam Buddh Nagar, Uttar Pradesh, 201306
                                Website: www.kotak.com/811-savingsaccount-ZeroBalanceAccount/811

                                I have open online my zero balance account under 811 kotak mahindra bank. On same day in evening time (16.04.2019) i have deposit my amount in account number [protected], crn [protected] and booked my kyc to next day 17.04.2019 (As they provided) which i processed into mobile aap.
                                Now at this time i have checked my account and found amount of 240 approx has been deducted, and for any recharge and other transactions my account is in dormant state.

                                I experienced with kotak mahindra bank how the make fool the people who trust on them and no ideology is there. I have tried to call customer care but it was on hold for 35 minutes of duration. Secondly they have not came for kyc on next day also no sms information. Third if they could not verified me why they active my account, as they know i cannot come to the bank and now my account is in dormant state. For some other activities i have to use this account but now they make me fool.

                                Nitin kumar
                                [protected]
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                  Monika Monu
                                  from Noida, Uttar Pradesh
                                  Apr 17, 2019
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                                  Sir/madam,
                                  With all respect i want to inform you that this is a formal complaint about the denial of duty of the staff of the kotak bank.

                                  My car insurance for accident was done under kotak bank and the settlement of the claim is still pending (From more than 7 months) as i have received partial amount from the bank. Moreover, the bank has already sold the car to other person and that car is still under my mother's name (Mrs. Santosh kumari) and noc is still not handed to the buyer by the kotak bank. Even though, affidavit is signed by both the parties.
                                  And also, our insurance agent nitesh sharma ([protected]) from kotak bank, is delaying the matter by giving irrelevant excuses like they are not able to contact the buyer. This type of ignorance is very much unprofessional. This is happening from approximately 7 months. So, i request you to please ask the concerned official to look into the matter and resolve it as soon as possible.
                                  Please find the relevant documents in the attachment.

                                  Regards,
                                  Jyoti
                                  Email id: [protected]@gmail.com
                                  Ph no: [protected]
                                  +2 photos
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  May 13, 2019
                                  Updated by Monika Monu
                                  Yet No update from bank side. Please look into the matter
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                                    S
                                    ska971099
                                    Apr 16, 2019
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                                    Address: New Delhi, Delhi, 110032

                                    I have applied credit card 2 week ago. All the verification has been done on office address as well as residential but still my application has been declined by saying that your verification has not been done at residential address. But verification has been done at my residential address on 6 april. Please dont bias the customer
                                    My credit card app. No. Is[protected]
                                    And service request no. Is sr#1-[protected]

                                    Please resolve issue as early as possible...
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                    Apr 19, 2019
                                    Updated by ska971099
                                    I have applied credit card on 02/04/19 and all the verification has been done residence address as well as office address. shahdara vishwas nagar branch told me you have pre approved offer in your account then i applied for credit card. now they are declined my credit card by saying i am not eligible for credit card they are not giving me reason at all. please resolve it

                                    my application no.[protected]
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                                      A
                                      Aravind MV
                                      from Chennai, Tamil Nadu
                                      Apr 16, 2019
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                                      Address: ANNANAGAR, Chennai, Tamil Nadu, 600101

                                      I opened 3 in 1 account in kotak before three years after that i cant able to maintain that account.in kotak itself i opened 811 account 0 bal.

                                      3 in 1 every month they charging 300 rs.
                                      Totally they deduct my amount nearly 2000 rs.

                                      I gave request to bank for refund of deducted amount. I[censored] refund now means hereafter i will maintain minimum balance. Cheater not ready to refund. As i m from poor family background.
                                      A/c [protected]
                                      Pls refund my amount it will be useful
                                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                      Apr 17, 2019
                                      Updated by Aravind MV
                                      i gave request to close my account . due to not refunding my amount 2000 rs . if suppose my account is closed . pls refund my another account which was merge in CRN[protected].
                                      Pls do needful
                                      Kotak mahindra is fraud company deduct my money 4442 without info
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                                        N
                                        Navanee Krishna
                                        from Madurai, Tamil Nadu
                                        Apr 16, 2019
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                                        Address: B- 1009, Samarth Aishwarya , 10th Floor, K.L. Walawalkar Marg, Oshiwara, Andheri West , Mumbai, 400053, Mumbai City, Maharashtra, 625001

                                        Hi,
                                        I has ordered watch in flatworldrewards kotak bank, they mentioned within 21 days product will be delivered, till now my order has not received, i made online payment too. My order no : 18207. I need to solution for that. It's a fraud work or anything else. Why they made wrong promises.

                                        Regards,
                                        Krish
                                        [protected]
                                        [protected]
                                        +1 photos
                                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                        Dear team my cibil report is shating OD from Kotac bank.

                                        Due to which my cibil is impacted my reg. Mob number [protected].

                                        I never availed any loan from you, I need help, appreciate your proactive response on this.

                                        Syed Mubasheer
                                        [protected]
                                        Dear Customer,

                                        Your order is already dispatched and Delivered. Dispatch Details are :
                                        1st June 2019
                                        [protected]
                                        FedEx courier
                                        Navanee Krishna's [Complaint's author] reply, Sep 15, 2019
                                        I didn't receive the courier, how it's will be delivered to my address without my knowledge, I checked lot of time.
                                        Kindly do the needful.

                                        Regards,
                                        Navaneethakrishnan
                                        8667755878
                                        9688897312
                                        Not yet received till date,
                                        Without my notice how it's will be delivered to my address. It's fake.
                                        Kindly check and proceed proper manner.

                                        Regards,
                                        Krishnan
                                        [protected]
                                        [protected].
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