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Kotak Mahindra Bank Complaints & Reviews

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Updated: Nov 7, 2025
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S
from Bhimunipatnam, Andhra Pradesh
Apr 30, 2019
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Address: Hafeezpet Road, 202, Anitha Avenue, Hyderabad, Andhra Pradesh, 500049

Hello Kotak..Am back again with one more worst and disgusting experience I faced through you guys. Could you please stop promoting your crap and cheap offers for any fake and so called the worst companies helping them to sell out their cheap and low grade products to your customers.
It's totally my personal experience the way those bloody FlatWorld Rewards company has cheated with such a cheapest and cowardly customer service.
Firstly you people promote the offer and provide the coupon code. Once landing to their crap website, we place the order as per the items been put with discounted rate with some brand name(delivered as cheapest Chinese products).
Paying the discounted price after applying the coupon code you provided for these fancy promotion, we have to follow up with the world's cheapest organisation for around 3 months, and nevertheless we would get a template response all the time.
So kindly tell me whom should I make responsible for this..I know am the biggest fool of getting trap with your conditions apply offers.
Still being a customer of yours for around years what do I expect for this kind of inconvenience.
After explaining the whole story to your executive she recorded the details and got all my email communications proof to her I'd and told Senior Manager will be calling.
And when your Senior Manger Ankita.[protected]@Kotak.com called me, tried to defend with the quality of the products after listening to the whole story again. And to be surprised asking I will be looking into the matter, and asking me what do I want to do for this issue. So you guys don't have all the solutions already listed for any kind of products you launch, with all the exception that can come along with the roll out of those products. Better learn the Product Management skills properly.
I don't have option to attach the email communications that I had with those bugger Flat World's. But your executive and manager have them.
Let's see how do you handle this and how soon I will get some action taken on it.
#KotakCEO
#FakePromotionOffers
#CheapOrganizationFlatWorlds
#CheapProductsPromotionsByKotak
#WorstCustomerExperience
#KotakPromotingFakeAndCheapCompanies
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    Kabilan Muthuswamy
    from Delhi, Delhi
    Apr 30, 2019
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    Address: 11, Pilayar Kovil Street,Nagarpalayam, Erode, Tamil Nadu, 638452

    Mine is a 811 account and it is non maintenance balance saving account but they are charging rupees 23.60 continuously for 10 times by today but when I tried for contact customer care they are not responding. My acc no_[protected] and the CRN_[protected] so kindly look forward to the issue and solve it. It's been a huge amount that was deducted my the cost of 23.60 for minimum 6 times a month. Without any notice
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      deepak_rathaur
      from Mumbai, Maharashtra
      Apr 29, 2019
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      I made a transaction on 14 feb 2019 on one97 telecommunication for rs 1000/- and the same amount was initiated refund on 19 march 2019 by merchant, order id [protected] with reference no.[protected] and kotak mahindra bank confirm the receipt of amount to the merchant but it has not been credited in my card no. [protected], yet. A screen shot of the communication made between i and paytm in which paytm confirmed that kotak mahindra bank confirmed the receipt of amount rs 1000/- against above mentioned reference number, is attached for further verification.
      +1 photos
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        kvimal123
        from Chennai, Tamil Nadu
        Apr 29, 2019
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        Address: Chennai, Chennai, Tamil Nadu, 600116

        My consumer loan account number-cfb207161

        Dear sir,

        On 4th jan i got mail from kotak regarding my loan nach rejected so
        I have to pay through online.
        Same i was paid my emi 1850 in sameday[protected]Ref no-imps reference no:[protected]. But next day[protected] same emi amount deducted in bank account also.

        So kindly refund the my excess amount rs 1850 immediately,
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          S
          Shrikantchavre
          from Noida, Uttar Pradesh
          Apr 28, 2019
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          Address: Telco road midc bhosari pune Maharashtra, Pune, Maharashtra, 41205

          Hi

          I am shrikant with account number [protected]. Today i have charged for tbms, since this month and total tbms ref no 12032019 &14032019. Deducted from account 590x2=1180 (Couldn't capture screenshot) in app
          A complete fraud is this from kotak bank. Planning to take this issue to higher level and will try fullest to move my savings account to some other bank.
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            S
            suchithra ch
            from Mumbai, Maharashtra
            Apr 28, 2019
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            Address: Bangalore, Karnataka

            My account rs 118 date 27/04/2019 debited for adhoc stmt charges but i m not requested for any statement but charge debited i want my money back my account debited narration shows adhoc stmt charges tell me the reason for amount debited please resolve this issue as soon as possible also provide me. Please do needful for me, i want my money back as soon as possible.
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              S
              somashekar.m
              from Delhi, Delhi
              Apr 27, 2019
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              Address: 10, Bandenallasandra village, Jigani post, Anekal taluk , Bengaluru 560105, Bangalore, Karnataka, 560105

              My name is somashekar m and having a kotak card limit of 15000/-. I was not able to pay the out standing amount for 2 month. The card was blocked temmporarly. Later collection team told if i pay the total out standing the card will unblock and i can use.

              I paid the amount of total outstanding. After paying the are saying its not possible.

              Please help me to unblock the card and my contact detail are mentioned below.
              Somashekar m
              [protected]
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Sir, ur client has take money from paytm and asure to give job letter by paying 17000 bt i dont get any letter i was totally fake and he want more 17000 . So i don't hv money they dont even told meh about the total.
              Satyam.ranbadia.1's reply, Apr 21, 2019
              It totally fake
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                9
                9870266599
                from Mumbai, Maharashtra
                Apr 27, 2019
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                Address: Ward no. 4 House no. 137, Karnal, Haryana, 132039

                Respected sir/ma'am

                I anguri devi w/o panna lal. Residence at ward no. 4 house no. 137 block assandh district karnal state haryana. I am window pension holder in your bank kotak mahindra assndh karnal (Formerly vasya bank) sir, my pension beneficial coloum name has mentioned is agunri that is wrong. Pls correction my name spelling. My pension id number is 2046190. My name spelling is anguri devi.

                Sincerely

                Anguri devi
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  R
                  rajesh umr
                  Apr 23, 2019
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                  Address: 98/A, kalyana nagar Mothi nagar Hyderabad, Hyderabad, Telangana, 500018

                  Hey me rajesh kumar from hyderabad there was fraud transaction on m account of 50000 on 29th march 19 where it was my salary account where it is not a secured bank i have lost my money so please do consider my case any way and let me know the status. Please i request the bank to maintain proper servers

                  I have not got any message or otp or mails about my transaction but i lot my money where this kotak mahindra bank is not a customer service bank.

                  Its been a month you have been saying we are investigation is going on till today where i do not understand about this bank and i cant ever refer this bank to anyone of my friend on cousin

                  Late response late service so worst bank ever
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  Kotak mahindra account unblock
                  Transaction decline of RS-150 but still amount deducted from my account & more than 48hrs will be taken & doesn't give back my deducted amount & also customer helpline doesn't work. & I dont know what to do

                  fraud transaction on my account on 29 mar 19 - Comment #3414302 - Image #0
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                    rajesh umr
                    Apr 23, 2019
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                    Address: 98/A,Mothi nagar,kalyan nagar,Phase-3,Hyderabad, Hyderabad, Telangana, 516227

                    Hello all worst bank i have ever seen in the whole world where it has worst customer service is kotak mahindra bank

                    1. I opened my account in kotak mahindra as my salary account where my account got hacked by someone very easily that is how their servers are so i will not recommend any one to use kotak mahindra because later they say we are helpless after your account got hacked where i have lost 50000 from my account. Because they do not have proper security for customers money.

                    2. Later they called me and asked did i get any otp for the transaction where i didn't get any and otp but my transaction was done and i lost my money. Where this is unbelievable without my notice.

                    2. So just imagine how unsecured bank is kotak mahindra they do not respond you quickly or take care of customer service worst service ever.

                    3. I filed a complaint to the bank customer service they say we want 90 days for investigation where that does not make any sense.

                    4. Where i have been calling them for past one month they are say the same as we have sent for in-depth investigation like we are investigating.

                    5. They never called me for any details how the transaction happend but i do not understand how are they instigating my case.
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                    Amazon will not refund my money i
                    Will call 10 times in customer service.
                    I will books a V-Rbox product at 198 rupey and the money will detected from my account. But the product will lose by Amazon. And the product Is not delivered at my address.
                    My account number is [protected]
                    IFSC Code - KKBK0000287

                    fraud transaction on my account - Comment #3414618 - Image #0
                    My i help. My ac freeze
                    Crn no.[protected]
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                      rajeshgonugunta1
                      from Bengaluru, Karnataka
                      Apr 23, 2019
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                      Address: Bangalore, Karnataka

                      Hi Kotak Team,
                      CRN[protected]

                      I have spent 500 rupees plus and did not pay on time for that keep on added late charges. even though I have paid 2000 rupees as below.

                      I have received a call from Kotak Team([protected]), and they have requested to pay the below for closure. so far not received closure statement and multiple times I called them and no response. You can see proof as i attached. Please resolve the problem.

                      Conclusion: you have to give closure statement to as no need to pay the amount and close the credit card
                      +1 photos
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        Prateek Sai
                        Apr 22, 2019
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                        Address: Kalyani Nagar, Pune Maharastra, Pune, Maharashtra

                        Hello

                        Myself Prateek Singh, I am from pune Maharstra.
                        I have a bank account in Kotak bank Kalyani Nagar, Pune. Bank has deducted almost 1000 rupees last month with message main balance non maintenance. the transaction of rs 554.31, 383.62, 29.50 happens illegally on 25th march 2019. I did not receive any email or message from bank about the charges of minimum balance non maintenance prior. I think without a prior message to customer and without customer notice deducting money from account is completely illegal. I want my money back in my account ASAP.

                        my email id is [protected]@yahoo.co.in and CRN is 37422800.
                        Kindly help me to get my money back, I'm a middle class person and deduction of this much of amount affect my family expanses a lot.
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        Hello Mr Prateek
                        when you opened this account with the said bank, you signed an account opening document where it must have stated that a minimum monthly or quarterly balance needs to be maintained.
                        The bank does not have to give you the notice to charge you any penalty for not maintaining the same. As it's your responsibility to maintain this balance for which you agreed with the bank by signing the account opening and maintenance form.
                        The charges are hence legal and standing.
                        But, you can always contact your bank manager and speak to him/her and state them that you had a dire financial situation for the said month like you explained above and ask for this penalty to be waived off. This can be done by the bank and if you ask them in writing, it will be even better.
                        Explain your circumstances and request for a cancellation of the penalty charge.
                        Please try to maintain your minimum balance as like explained above, its the bank's duty to inform you of the same and you will not have to pay any penalty charges.
                        Hope it helps.
                        Transaction decline of RS-150 but still amount deducted from my account & more than 48hrs will be taken & doesn't give back my deducted amount & also customer helpline doesn't work. & I dont know what to do
                        Sir
                        I have tried to opening new account
                        In kotak Mahindra Bank Baramati Branch
                        since last 2 month.
                        And I have deposited 2000/- rs for new account. but still haven't got account number.
                        I am unsatisfied about Bank service
                        Please do the needful

                        Regards
                        Bharat Bist
                        [protected]
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                          J
                          janani18
                          from Mumbai, Maharashtra
                          Apr 22, 2019
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                          Address: Flat No.6,Aboli Apartment,Sec No.25,Nigdi Pradhikaran,Pune-411044, 411044

                          On 26 march, 2019 kotak mahindra bank employee mr. Pradeep phad. Collected documents from our company but not yet given account number.

                          When today 22/04/19 i have called mr. Pradeep phad and branch manager ms. Aishwini both have tell that account not yet open and one query raise.

                          For opening account kotak bank advertise 24 hour bank account and actual fact that 1month cross then also account number not received.

                          Due to not available current account i can not paid statutory payment and salary our staff in time.

                          For this all issue kotak bank is responsible when they collected document given commitment that within 8 working days i will provide you account this is very wrong.
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          Apr 22, 2019
                          Updated by janani18
                          This issue pertaining to Kotak Mahindra Bank Ltd Nigdi Pradhikaran Branch.
                          Kotak general Accidental Insurance Deduct Rs.2400/- as a premium without my Notice or Permission
                          Please Refund my Money Otherwise i will take legal action on bank

                          My Account Number Is :- [protected]
                          Contact Number :- [protected]

                          Thank tou

                          current account opening - Comment #3413463 - Image #0
                          Please help me i open a account in kotak mahindra bank the bank cut amount from by account am very stressed because bank daily cut amount 354/118/117 rupees daily from my account am very regret i want my money back all which i deposit in bank whole amount every rupees back
                          Swali's reply, Mar 1, 2019
                          I want my money back in anyway i have serious problem i collect money for my health am not ok i have serious problem if you dont give me money back i will case on your bank
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                            Responsible_Indiann
                            from Gandhinagar, Gujarat
                            Apr 21, 2019
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                            Address: Village Kanganpur Distt Sirsa, Sirsa, Haryana, 125055

                            This is to draw your kind attention towards fake current accounts opened by branch manager kotak mahindra bank kanganpur branch sirsa for helping customers in money laundering activities in lieu for 10% share in transactions. Accounts are fake and no business is been conducted by clients. Some fake accounts are opened of customers which are at distant areas about 45 kms.
                            Manager himself is indulge in creating fake firms which are not actually on ground.
                            Some firms are having proprietors which are labourers and firms are registered on their name in the sake of some. Money in return. These labourers doesn't no the consequences of creating these firms.
                            The racket is working for money laundering in which manager is providing safe heaven to thieves for facilitating account opening, constructing firms and charging share in transactions
                            This is just for your reference and if audit and investigation will be conducted there will be good for society and bank ethics. Due to social responsibility of responsible citizen of india i will also complaint to enforcement directorate and prime minister of india for punishment to the culprits which have evade revenue of government for their selfish needs.
                            So requested to take positive step in this issue for proper investigation by central investigation agencies so that justice can be attained for betterment of india and strengthen the whole system.

                            Jai hind - bharat mata ki jai
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              mehfuz53
                              from Surat, Gujarat
                              Apr 21, 2019
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                              Address: Surat, Gujarat, 395023

                              Kotak bank executive manager my name is mehfuz hasan, last month i offered from kotak mahindra credit card bank executive 26th march 2019, it is per-approval credit card with credit limit 50, 0000. Than i received credit card 5th april 2019, my credit card was urbane credit card than i contact to kotak executive to upgrade it, they offer me kotak league platinum credit card and it also credit limit was 50, 000 this card is lifetime free and first time chargeable 1500 + 270 gst. After that on 19 april 2019 they are message me that your credit limit has been reduce from 50, 000 to rs 15, 000.
                              In between i used my kotak league credit card and they have been charge me over limit fee 500 + 90 gst.
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                9
                                9870266599
                                from Mumbai, Maharashtra
                                Apr 20, 2019
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                                Address: Ward no. 4 Assandh Karnal, Karnal, Haryana, 132039

                                Respected sir/ ma'am

                                I informed you that i am anguri devi w/o pants lal resident at ward no. 4 block assandh district karnal state haryana. I joined your bank on dated 27/08/2015 formerly (Ing vysya bank) my bank a/c no. Is[protected] and coutnmer id 99309371. I am window pension holder my pension id 2046190 but. Sir beneficiary details uploaded by your bank my name spelling wrote agunri that is wrong. Pls my name spelling is anguri devi naither agunri. Pls take the necessary and further action about said matter.

                                . Sincerely,

                                Anguri devi

                                [protected]
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                  Manoj Kumar Bodduluri
                                  from Delhi, Delhi
                                  Apr 19, 2019
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                                  Address: Flat No 105, Sai Chandu meals restaurant, RBR complex, miyapur, Ranga Reddy, Andhra Pradesh, 500049

                                  My credit card bill amount was rs 48, 473, last date was 02/04/19.
                                  I have paid amounts as below due to holidays in between..
                                  10, 000 on 02.04.19
                                  35, 373 on 05.04.19
                                  03, 100 on 08.04.19.

                                  The bank has charged rs 2, 790 as intrest and gst rs 503. 00

                                  Can you please help me in waving off the amount as the interest is huge and more than chargable.. I have no intention on unpaying the bill, it was holidays jus took a couple of days late..
                                  +1 photos
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  Apr 22, 2019
                                  Updated by Manoj Kumar Bodduluri
                                  Hi, Today I received a call from Bank number and asked for card details to waveoff amount charged, later he asked for OTP which in haven't shared.. This is a fraud call. I have recorded the call. I would like proceed legally, with this as we got the call from bank number..
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                                    riteshhify
                                    from Bengaluru, Karnataka
                                    Apr 19, 2019
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                                    Address: Ashraya layout phase 1, 560048

                                    I have transferred 3761/- amount on 18march19 to hdfc gruh finance loan department but the hdfc says your amount is not credited in out bank.

                                    I have checked there is not amount return by kotak bank.

                                    Hdfc bank member also calling me again and again by saying that your amount is pending we dont know what is happened with your kotak bank.

                                    Could you please help me on this case.

                                    Regards
                                    Ritesh
                                    [protected]
                                    +1 photos
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                                      Vivek Goswmai
                                      from Mumbai, Maharashtra
                                      Apr 19, 2019
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                                      Address: A-119,Gali No-08, Meet Nagar,, Near Panwar Hardware & Mangal. Bazar Road, New Delhi, Delhi, 110094

                                      Respected sir/ma'am,
                                      My name is vivek goswami
                                      I have pvr credit card [protected].

                                      In my outstanding balance, amount of rs.590 deducted as over limit fee for amount overlimit. But i can't understand which over limited amount.

                                      So, pls refund my amount rs.590 as soon as possible otherwise i have to block my credit card & will have to use other bank credit card.

                                      Regards,
                                      Vivek goswami
                                      [protected]
                                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                      Dear Vivek Goswmai,

                                      We request you to share your contact number and email ID on [protected]@pvrcinemas.com. We'll surely look into it.

                                      Regards,
                                      Team PVR
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                                        Suman.bali
                                        from Mumbai, Maharashtra
                                        Apr 18, 2019
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                                        Address: 104 B EDEN II HIRANANDANI GARDENS ADISHANKRACHARYA ROADPOWAI MUMBAI 400076, Mumbai City, Maharashtra, 400076

                                        Credit card number [protected],
                                        Shockingly i got a call from collection agent stating my out standing dues are 55000. I never used my card which has got a upper limit of 25000. How come?
                                        Amazon dated 20/03/19 3595, 24/2=5464+7419.57, 22/02=3709+3709=7419.
                                        I am not net savvy. Check my mobile never received any alert nor otp? Please help
                                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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