| Address: Mumbai, Mumbai City, Maharashtra, 401305 |
I had done shopping for worth rs 43500 from credit card, for converting that into emi i choose kotak mobile app in that only only tenure option was their unfortunately, i choose 48 month after that, it didn't, t show me the emi amount. So i call on customer care to know about emi amount. I was not convinent with tenure, so i ask to change tenure. They just deny that you can't change tenure again it against policy... It, s like bank forcing to take tenure given by bank even you are capable of paying earlier... This is all #... I will suggest to everybody, kindly don, t use kotak bank services like credit card, loans etc.
Kotak Mahindra Bank customer support has been notified about the posted complaint.