Kotak Mahindra Bank Complaints & Reviews

Hi all,

From my kotak 811 account in 6179rs has been deducted towards without any intimation and customer care service also does not work efficiently to address our queries. Amount deduction was not reported at all.

I need a quick resolution and should get to know why the amount has been deducted. Its really very disappointing service from kotak.

I am mr. Devendra damodar gawde using credit card [protected].
I have not paid my payment for two months due to my personal issue. Collection department harassed a lot be half of kotak. I already told them as soon as my salary is done i will pay your 18000 but they were telling me to deposit today only with very cheap and rough language. I have already decide to take all this matter to consumer court.
My issue are
For payment of min 17660 and total 28000 collection department without informing seized my salary account having 45000. You can block 28000 which is may be your money why you blocked my earned money? You were only authorize for your 28000 the bill amount as per my knowledge.
You should stop withdrawal and other activity since you are not owner of my whole money. Why you bounced my ecs. Who give you that rights?
I am middle class person and in problems who are you to spoil my cybill for your profit.
You are charging me around 2200 rs as late payment over limit and interest and etc every month. So why you seized my account.
Above all when my salary done i my self called kotak credit card and told that paying my 18000 in cash (I borrowed it). After depositing money i called and given detail to customer care that deposited money they told not reflected to our side as soon as reflect they will remove the block on account now this is at around 12 or 12.30 noon on 03.04.19. Now after that in evening they deducted total 28000 from my account so extra 18000 from my money with out my permission. Who given permission to kotak credit card to do this? After all this till now my account is seized why? You have taken your payment forcefully then why my account is seize till now? What is the difference between kotak and criminals.
My mom dad are aged and having many illness so if they suffer for anything kotak credit card will be responsible for all consequences. Also i have paid rs 18000/- so reverse the rs 28000 payment immediately. Due to seizing my account what ever bouncing charges i got should be waved. For deliberately spoiling my cybill kotak must be charged and punished. Now i may spend money but going to file legal case and police complain against kotak credit card.

Thanks
For help

To kotak team,

This to bring you in notice that i have taken a loan of rs.50000/- on 16.49% roi. Attached file, but they have calculated my loan on 19.99% roi.

I am trying to contact with (Arti) ([protected]) who associated me for this loan. Now she is not responding to my calls even mail, 3 emi's has been already deducted from my account i am following with rbi and kotak bank, but not getting positive response from both side. Threre are so many mail had been sent but no 1 is here to resolve. I want to close this issue.

Still ooking forward for you cooperation.

Neelu pal
[protected]

Kotak mahindra bank employees came to my company and open account by telling lies. They told us that there will never be any charges apply for the account and it will be 0 balance account. Now they stole my 4000 rupees by saying that minimum balance was not maintained. This is my hard earning money. Now i send them a hell lot of requests to close my account, but they are not even closing my account and increasing the charges on me. I don't know what to do now, neither they returned my money nor they are closing my account. This is completely harassment by kotak mahindra bank employees. How can they steal money from middle class people by saying lies and open accounts by doing fraud.

I just want my money back and close my account.

Following agents came to my company and opened my account:

Asha : [protected]
Asha: [protected]
Royal :[protected]
Sagar: [protected]

I applied for loan in kotak their agent told me 12% interest rate then i got mail from bank and in mail 18% writen after bank agent told me you just agree that mail but your intrepid will be 12% but when i directly contact manager they told me 18% so i requested for cancel then afrer fraud bank forcefully send given loan
Right now they are not receiving my call

I applied for a personal loan in Kotak Mahindra in March. My another loan of 5 Lac is running with HDFC of which I have paid 11 EMIs. I was in urgent need of 2 Lac more so I was looking for a fresh loan. Your representatives called me and suggested me to do a BT (transfer the remaining amount of HDFC in Kotak and get 2 Lac more as a top up). As per them, I will surely get around 1 Lac 75 Thousand in hand after the BT. But I was shocked to find out the real amount when I received the disbursement message. I was getting only 1 Lac 20 Thousand in Hand. Now no one is picking up the phone (the relationship manager Anubhav Jain, Arun Giri, and the sales girl Swati Arora ) to clarify things to me. I requested for the complete information about the disbursement but received nothing. I haven't received anything in my account yet but I am afraid that I will not able to do anything once the amount is credited in my account. I have all the call recordings in which they are clearly committing me the amount of around 1 Lac 75 thousand. I have mailed as well as called Kotak customer care but not getting any satisfactory answer. I want to cancel the loan with Kotak RIGHT NOW as I am considering it a scam to loot the customers. The representatives make false promises to complete their target. Once they receive the confirmation, they don't give a damn about their commitments.

I transferred rs 4500 two time on 16.03.2019 but one amount of rs 4500 not credited to beneficiary account and not refunded to me i contact to bank many times on number [protected] but still my amount is not refunded in my account it is irritating for me and on every call call charges deducted from my sim card balance.
Transaction id[protected].
Gaurav kumar dubey
Mob. [protected]

In glass tech solutions
A/c no: [protected]

1-55-e mannudaiyar - st
Kurumbapalayam
Vedapatti post 641007
[protected]@gmail.com
Mobile : [protected]

Sub-reversal of non maintenance chargers

I have opened current account in your bank. For the past one year i did not do any transaction in the account. After long time i started to do transaction in the account. Suddenly my account debited rs16385/- so kindly reverse the charges debited in my account.

Thanking you

Dear sir,
I have opened my 811 account online by promotional ad by kotak bank.
Then i transferred 100rs amount, then i saw my account is opened and ready to use and then transfered all my money to this account from my excisting current account. Next i require few money, when i logon to the app, i saw the massage my account has frozen, after that i visited to virar west kotak mahindra branch and met with kotak bank employee (Aashwini deore) she has also do fraud and scam with me, she tell sir upgrade your account to minimum 5000 balance account rather than resolve my problem, she only catch my sale as a lead and totally frauded with me, she tell if you do this your account will active with in 3 days. She has done my instant kyc and approved me, your account has been processed, it will active with in three days, after that i had wait and check again and again but again same problem. I have called my problem was not resolved again she tell, wait for more and again when i tried to call her she did not responded my call and switchoff the phonethen i visited my times to the same kotak mahindra branch. Then she transferred me to the mr. Krishna, i requested if there is a problem kindly close my account and refund my money cash or transfered my amount to my current account. He tell i can not help go to the next window, again i met with a next employee of kotak bank she tell i can not close your account, without activaing your account, initialy she said if you close your account 600 rs. Will charge as closing of account, i again accepted in this whole process i got lot of stress and business losses, because of bank visit (Wasted my time). Again she tell mr. Krishna to resolve the problem, i again meet with mr. Krishna he promise me, your account will be open by friday (Last friday 29 march 2019). But again he failed. I requested to kotak bank authorities, kindly close my account and refund my amount, i will never use your bank, kotak bank is completly fraud bank, and also recommend never go with kotak 811 account, its a complete scam, even there is no bank in nallasopara. So do not try to fraud and scam with any other people like me, if you will not revert today i will file legel complain against with kotak bank, ashwini deore and mr. Krishna to cheat with me.

Hi Team,
This is to inform you that on 25-Mar-2019 8:36AM i have withdraw a 1000 INR from SBI ATM transaction was unsuccessful but money is deducted from my account same time i have called my bank and inform them the same incident they received my complaint and told me that with in 3-5 business days your money will be revert in your account but till date no money is refunded, please help here i am providing you the complain number which i have received from kotak customer care. SR1-[protected]

Thanks & Regards
Pankaj Pandey

+91-[protected]

I have kotak credit card and once failed to pay outstanding amounts due to lost my job.
Requested bank to settlement for the credit card and they accepted with some waiver amount. 5170/- for 6 months.
I paid my first due on 15/03/2019 with email confirmation from bank.
Today (29/03/2019) someone called to my family members and threatening and harrassing with filthy language from the following mobile numbers,
[protected]
[protected]
[protected]
[protected]
[protected]
I contacted chennai branch with the help of customer care,
Kiran kumar [protected]
Leona yuvaraj [protected]
Both told that the above numbers from delhi and they are not related to my account and not knowing that delhi numbers contact person or agency.
How to handle this and i want to stop calls to my family members.
They forced to cancel the settlement reversal letter and paid the outstanding as it is with extra interest to them only. Not accepting chennai branch reversal letter. But i already approved for reversal and paid the first due for the local branch but they called to my family continuously.

How to handle this legally kindly help me someone..

Hq of kotak bank in sector 125 noida up have cheaters & goons sitting to rob you of your earning.. Even after paying twice for no fault of mine only bcos kotak representative lost the cheques in 2016 after clearing 3 cheque out of 8 given they asked to pay again in march 19 bcos i asked my car noc. After doing that they asked me to pay again now for which they stopped my noc

Before somedays i opened my 811 account in your bank. After that i went to your chittranjan avenue, kolkata branch for kyc. For verification and kyc related issue they gave me one contact no.. I called that no. Andand person from otherside (Ashish chakraboraty) asked me to send my detail. At the same time i sent my all detail related to kyc, then he told me that he will come tomorrow to my location for verification. I called him next day, he didnt received my call, after that i text him on whatsapp, then he didnt gave any response. After many try he picked up my call and misbehaved with me and told me that he will not do it this time and misbehaved with me he has taken my details. Please help me.
That staff name is ashish chakraboraty.

I am viswa, having a kotak credit card. 2years back i paid 43000 from credit mantri but they told they will clear credit buraue also but, i didn't get the results from credit mantri i didn't get any help from credit mantri and now they are harrasing by recovery agents and i asked for emi way of payment but not helping. Recovery agents are harrasing me by calling from different numbers with respectfully. By asking personal questions too. Do i need to add my credit card number here??

Dear concern,

This is to inform you that i am a valuable customer of your bank vide account no.[protected] and crn no.[protected]. I have made upi transaction on 06th day of march, 2019 to trademark registry delhi. But my account was debited twice with rs. 1000/- and i had received successful message from my bank once. After that i have made two complaints on customer care and they had raised my complaint as customer care executive...

I made a transaction of inr 15000 from kotak banking app via debit card of maharashtra bank. The amount is deducted from maharashtra bank but not received at the kotak acount. Plz help me as soon as possible.
I made the transaction on last friday. When the transaction failed it said i[censored]r money is deboted it will be refunded within 7 working days.
If any details are needed plz tell me i will provide it.

Actually i wanted to send the fund to my university in canada but by mistake i filled the fo of telegraphic transfer instead of rtgs and i have the deadline of paying the fee in 3 days and the refund process of this bank is taking that much time that after i will not be able to pay my fees! So i want to know is there any immediate action that they can take to get my refund amount in 1 or 2 days?

As i requested for re-dispatch of my credit card. Customer care service member took more than 18 working days, but the request is still on the process. They are not giving the correct information regarding my credit card's re-dispatch request. When ever i tried to contact every member response is like "wait for 5/7 working days". But they are not giving any relevant answer as well as action as per the request. They are not at all helping to existing customer.

Dear sir

We had been availing working capital limit in the form of overdraft limit with kotak mahindra bank ltd udaipur branch having account no. [protected]. we were associated with kotak mahindra bank since 2013. we have made a request to bank to enhance the limit this year but they were unable to do so.

Mean while we applied to icici bank ltd udaipur branch for enhanced working capital limit and icici bank ltd. Sanctioned the same. we have deposited dd of rs 1, 17, 57, 752.48/- dated 29th january 2019 in the kotak bank to close the limit facility. The kothak mahindra bank has already closed the limit and we request them to release our property papers.

However bank has not release my property documents till date. Now when we put pressure on bank official to release the paper they are now asking 4% of sanctioned amount as foreclosure fee.

As per our sources msme guidelines bank cannot levy any fore closure charges in the mclr linked working capital loans, other bank also not charging for limit closure or shifting to other bank.

I am currently in Dubai and not living where I use to live in India, I am here to search another job and want to pay them, but they are going to my old address and discussing my debt with everyone over there, i have been paying the debt on time last 2 years, I know I failed to pay the EMI recently but I am in touch with the collection agency and informing them about my situation and willing to pay ASAP, but they keep threatening me about visiting my old place in India and give out my loan information to everyone. This is harrassment, as I know once I asked them not to visit the address they are not supposed to do so. I have all the messages from collection agents again and again talking about the visit.