Kotak Mahindra Bank Complaints & Reviews

On 19th jan 2019 evening tried withdrawing cash of rs.20, 000 from kotak atm, to my surprise, it got deducted from my account and the atm machine did not dispense the cash. Called up to kotak customer care multiple times and still there is no proper response from their end. Worst customer care response and service from kotak, as they give fake promises.

Amount is not getting refunded from paytm app. On 10th feb 2019. I tried to do mobile recharge of rs. 199, but it was failed. I tried again and failed again. I contacted paytm customer care. They are saying that the refund is completed but the bank is not transfering the amount to my account.

The same case happened previously when i cancelled train tickets on 23rd nov 2018 and 4th august 2018. Please check from your end and kindly refund my amount as soon as possible.

My account details are:
Account name: haseeb abdul
Account number: [protected]

Respected my account debited for charge lien tbms 134 /-,, which is charges and how?? Please return credit in account, either i will close your a/c

A/c no. Mandar mohan joshi ([protected]), sangli maharashtra branch. I waiting for your response

This bank kotak mahindra is a very worst bank as it put hold in my zero balance account of rs 1178.65 unnecessary they have debited charges also but then again put hold in my account please help my crn is[protected].
On 23 jan 2019 they have put hold on my accont no [protected] and complain they are not helping at all i have done 3 times complain but they are not helping my 10k fd is also linked to this account

Hi,

Kotak bank charges 234 rs as lien tbms charges. Without any intimation..

Why this charges? If this is zero balance account..

Kindly request you please credit deducted amt to my account and also know reason of deduction..

Lien datedescriptionexpiry datelien amount (?) reasonremark 23/01/2019 user lien 01/01/2099
234. 03inr
Charge lien tbms-tbms[protected]

Crn :[protected]

Dear sir,

My crn number is[protected]st of may i have deposit rs.5, 000/- in kotak bank through net banking to saving my money in kotak as i was having salary account with kotak earlier and the service which i was got excellent that time however i left the job and my account has been deactivated from last 2 year and i did not used this account for any transaction whatever amount i have deposit it has been debited on 7th of jan automatically without any intimation to me i called to bank for reversal as i have not used this account so far so why should i pay amount to bank for any charges

Please reverse my money as i have deposit this money to active this account i never know that after deposit amount bank will debit charges without any intimation


Request you to resolve my problem and revers back my 5, 000/- amount

Respected sir i wanted to open current account and saving account on bhandarkar road branch pune. Innitial i received good treatment and i was impressed but after that they took me to there colouge and told he ll attend you.. That person was so thirdclass, he saw my document of shopact and directly rejected as if it was fake document, i asked him on what basis you have rejected, he told his senior has told to reject and its kotak bank policy
Sir i was very shocked that which type o[censored]ntrained people you have appointed in bank whjo dosent care for new coustmer, there are 2 more valid things, but i ll appriciate if some one calls me on my number [protected], ll tell you all details, as 1 more thing that i am not an ordinary person but a very big industrialist, hope some ll take promt action and ll call us

Sir i have saving a/c in kotak bank today i am transferring money through kotak bank upi service by kotak bank application but other party can't get money.in my history transactions appeared successfully.
Ac no. [protected]
Crn.[protected]
Transaction id.[protected]
Other party upi address.- [protected]@dbs
My contact number. [protected]

Thank u...

Dear sir

We have taken car loan rs 195640 dated 15 nov 2012 on vehicle no dl 4 c aq 5782 my loan ac no cf - 8530900 from kotak mahindra prime, car finance delhi 101-104 dda district nr scope minar laxami nagar new delhi -110092. I have i have returned the total loan amount 1st october 2017 but we have not received my car original document and no dues certificate. Kindly send original document no dues certificate at following address

Prem narayan
A2 /63b ekata apartment
Paschim vihar, new delhi -110063
Prem. [protected]@gmail.com
[protected]

Dear sir,

The ajent vignaharta direct insurance broker pvt d 221 sector 63 noida co partner with of kotak life issued me issued me soled me policy no 02306807 on 09.11.2011 with false promises that you take one time investment rs 30000/- and you get rs 100000/- after eight year so it will be matured 10.06.2018 but we have not received the money so far. I paid rs 30000/ through cheqe no[protected] syndicate bank for deposit as asked by husky voiced girls of vignaharta telling that they are from kotak assured plan and your money will be matured in eight year and get rs 100000/- buy by kotak insurance company. So we have not received rs 100000/-. I believe the being kotak insurance reputed company in india.

I request to forum can take action against vignaharta and insider of kotak life insurance and provide my matured amount rs 100000/- the policy copy first page enclosed herewith and the policy issue from kotak mahindra old mutual life insurance limited, central processing cenre 8 th floor, godrej coliseum, sion (East) mumbai 400022.

Prem narayan
A2 b / 63b ekata appartment
Paschim vihar, new delhi
Email: prem. [protected]@gmail.com

I was approved with a consumer loan and the first emi was on 5th Jan 2019. I received several emails stating nchs not registered pay through online but they presented a cheque in my account several times from Jan 5th till Feb 1st and there are so many bounce and inward return charges applied to my account till yesterday. I am been mentally pressurized by the number of follow ups made when the procedure followed by the bank was completely wrong and not notified to the customer through proper channel. The complaints team manager mr.saravanan from kotak consumer loan department advices me to pay the first emi on 4th February and instructing me to allow an other cheque bounce tomorrow 5th Feb to improve my cibil score when the fault is completely from their side. I would like to bring this to the proper channel and get justice from RBI and national consumer complaints team

It is very shamful that my money has been debited from my credit card by the name of bilpay.i don't have any kind of bill add in my app and i never pay anykind of bill from my kotak app.it is very bad for me and i am not happy to use kotak credit card.please remove this 300 rp bill which is given by your side.it is very helpful for me if you do so.

Cancel my card protection plan of my credit card... And you cannot deduct amount of 1649rs foo card protection plan without intimation or a call... And i have tried to call your customer care number but it is not at all connecting to speak with a person... If i lost my card i hve to call one of the customer care number but its not connecting how can you people protect my card......

Please cancel my card protection plan of my credit card... And you cannot deduct amount of 1649rs from my credit card for card protection plan without intimation or a call... And i have tried to call your customer care number but it is not at all connecting to speak with a person... If i lost my card i have to call one of the customwr care but it is not connecting how can you people protect my card...

On 28 dec 2018, i draw atm money from hdfc atm at sant nagar burari, transaction was passed but money not received.
I complained to customer care on 29 dec 2018, but after 7 days they mailed me that complaint is rejected because transaction was successful.
Therefore i request you to take this as serious and solve my problem immediately.
Crn[protected]
Transaction id[protected]
Complaint number - 1_[protected]

Hi.

I have been using a credit card from kotak bank for over 2 years now. I have a credit card payment due on feb 2. I have no previous amount due for the card. The bank has been calling me since last 4 days for payment of the card. I said if the amount is due on 2nd, it would be done. But today they should have called more than 50 times. This is harassment to the core. I still paid the money today, that’s feb 1. But the calls have still not stopped. This is too much. I want kotak to answer me for the harrasment they have done.

Regards,

Pankaj karde

Kotak Mahindra Bank Harassment to me

- Block my Account last 4 months
- Wrongly block account
- KYC Documents submitted after 25 days not verification
- Visit to branch but no response
- I have complain to Customer car
- Without solution closed complain
- Again I have complain, KYC submitted but not verification
- After 2/3 days call your assistants and he told me representative not find your home address
- But I have regularly received Courier/Post ext. no any problem with address
- Your representation verified KYC document after 1 days
- Again complain successfully closed but my account blocked
- But my account not release/de-block
- I have loss Rupees 5000 to 8000, Lots of dividend return
- I have complain in Email No response
- I have complain in Telephone (customer card) No response
- I have visit to branch no response.
- Till date blocked my account not release/De-block account.
- If you are not take responsibility why should you open account.
- So I request you please help me closed my all account without wasting time

I had kotak urbane credit card. I missed some payment so i decided to close this card by making payment of settlement 16500rs as the bank guy (Hitesh pawar) told me. My card limit was 15000 as this was my 1st credit card.

So i paid them next day after call which is[protected]. I was out of town at time of payment. I didn't received any reversal later from bank. Now bank keep on asking for 11100 rs to be paid for credit card bill.

Hitesh pawar ([protected]) the guy with i talked about settlement

Requesting to deactivate my kotak 811 account (Acc no: [protected] | crn:[protected] as there was misinformation provided while creating the account (Account holder name as been typed wrong and im not able to change it), so it would very helpful, if you guys deactivate my account, so that i can create a new account with correct and proper information. Hope you guys bounce back asap.

Thanking you...

Hi,
10 days before my due date i started receiving phone calls everyday stating ur due date is on 23rd, due to that inconvenience i stated i ll not make the payment i want to do settlement. But everyday atleast 20 to 30 times i receive call from the collections. Hence i requested to talk to a supervisor. A person named karthik spoke to me but the way he spoke to me was very insulting, he said i don't have the capacity to may after all 900. But i was ready to settle the complete amount at one shot which is 45000. But the way he spoke to me and his imsults are ridiculous which affected me mentally now am disturbed. I dont want to continue any services from kotak and am scared about the collection supervisor. Please help me from him.