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Kotak Mahindra Bank Complaints & Reviews

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Updated: Nov 7, 2025
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Kotak Mahindra Bank reviews & complaints page 89

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M
mandarjoshimandar
from Sangli, Maharashtra
Feb 9, 2019
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Address: Sangli, Maharashtra, 416416

Respected my account debited for charge lien tbms 134 /-,, which is charges and how?? Please return credit in account, either i will close your a/c

A/c no. Mandar mohan joshi ([protected]), sangli maharashtra branch. I waiting for your response
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Dear sir

My Name is Ramesh Babunandan Nishad.
I want to be close my Kotak bank account
My A/C No.[protected] this account can not be use by me
I have not atm card but bank debit 234 rupay in my bank account please resolve my problem my account no.[protected]
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    pallav7306
    from Basti, Uttar Pradesh
    Feb 9, 2019
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    Address: Lucknow, Uttar Pradesh, 226001

    This bank kotak mahindra is a very worst bank as it put hold in my zero balance account of rs 1178.65 unnecessary they have debited charges also but then again put hold in my account please help my crn is[protected].
    On 23 jan 2019 they have put hold on my accont no [protected] and complain they are not helping at all i have done 3 times complain but they are not helping my 10k fd is also linked to this account
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Dear Team.

    Please find the below details. us your your team my account open is after 2+ month but my debit card not delivery my address. not provide courier details. so please orange courier my house address: RZ-917, Gali No-5/12 ground floor Main sagarpur new delhi-110046

    My CRN No[protected]

    best regrads
    Anandi
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      K
      karthivi
      from Hyderabad, Telangana
      Feb 9, 2019
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      Hi,

      Kotak bank charges 234 rs as lien tbms charges. Without any intimation..

      Why this charges? If this is zero balance account..

      Kindly request you please credit deducted amt to my account and also know reason of deduction..

      Lien datedescriptionexpiry datelien amount (?) reasonremark 23/01/2019 user lien 01/01/2099
      234. 03inr
      Charge lien tbms-tbms[protected]

      Crn :[protected]
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Plese sir banking closed plese no money Rikavari please help me closeing my account please sir
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        S
        Sandeepkadam12
        from Mumbai, Maharashtra
        Feb 7, 2019
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        Address: Mumbai City, Maharashtra, 400072

        Dear sir,

        My crn number is[protected]st of may i have deposit rs.5, 000/- in kotak bank through net banking to saving my money in kotak as i was having salary account with kotak earlier and the service which i was got excellent that time however i left the job and my account has been deactivated from last 2 year and i did not used this account for any transaction whatever amount i have deposit it has been debited on 7th of jan automatically without any intimation to me i called to bank for reversal as i have not used this account so far so why should i pay amount to bank for any charges

        Please reverse my money as i have deposit this money to active this account i never know that after deposit amount bank will debit charges without any intimation


        Request you to resolve my problem and revers back my 5, 000/- amount
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        The UPI transaction of Rs 5000 done on 1st Feb 2019 is not credited to the recipient account. The ref no of transaction is UPI[protected].
        And also transaction re[censored]PI[protected] is not credited to recipient account. These 2 transaction is not credited back to my account either.
        HI, my name is chandra Sekar, i m one off the kotak mahindra bank customer, i am writing a complaint because i used my credit card and i paid my balance, but still customer care guys are calling me pay your payment now, what the hell, and they blocked my phone banking, i dont know why, i want a proper answer and i am filling a case on Kotak bank
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          A
          archit interior
          from Pune, Maharashtra
          Feb 5, 2019
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          Address: 411004

          Respected sir i wanted to open current account and saving account on bhandarkar road branch pune. Innitial i received good treatment and i was impressed but after that they took me to there colouge and told he ll attend you.. That person was so thirdclass, he saw my document of shopact and directly rejected as if it was fake document, i asked him on what basis you have rejected, he told his senior has told to reject and its kotak bank policy
          Sir i was very shocked that which type o[censored]ntrained people you have appointed in bank whjo dosent care for new coustmer, there are 2 more valid things, but i ll appriciate if some one calls me on my number [protected], ll tell you all details, as 1 more thing that i am not an ordinary person but a very big industrialist, hope some ll take promt action and ll call us
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Sir.. my application no.[protected]
          its to long to take approved status.. now 30 days gone for verification complete..
          and still status show in process.. so pls let me know how long to dispatch credit card.. also know application status approved or not..
          Kotak Mahindra Bank Customer Care's response, Feb 9, 2019
          Verified Support
          Hi! Trust our official has got in touch with you. ^Team Kotak
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            K
            Kartik Kamani
            from Surat, Gujarat
            Feb 5, 2019
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            Address: Surat, Gujarat

            Sir i have saving a/c in kotak bank today i am transferring money through kotak bank upi service by kotak bank application but other party can't get money.in my history transactions appeared successfully.
            Ac no. [protected]
            Crn.[protected]
            Transaction id.[protected]
            Other party upi address.- [protected]@dbs
            My contact number. [protected]

            Thank u...
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            Feb 05, 2019
            Updated by Kartik Kamani
            I hope you will be give fast reply.
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              P
              Prem1363
              from Delhi, Delhi
              Feb 5, 2019
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110092

              Dear sir

              We have taken car loan rs 195640 dated 15 nov 2012 on vehicle no dl 4 c aq 5782 my loan ac no cf - 8530900 from kotak mahindra prime, car finance delhi 101-104 dda district nr scope minar laxami nagar new delhi -110092. I have i have returned the total loan amount 1st october 2017 but we have not received my car original document and no dues certificate. Kindly send original document no dues certificate at following address

              Prem narayan
              A2 /63b ekata apartment
              Paschim vihar, new delhi -110063
              Prem. [protected]@gmail.com
              [protected]
              Mar 7, 2019
              Complaint marked as Resolved 
              Kotak Mahindra Bank has not return my original car document But they return me Form 35 and NOC for Hypothitication cancellation T request further to return me original car document
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Apr 22, 2019
              Updated by Prem1363
              Kotak Mahindra Bank customer support has been notified about the posted complaint and return my document given NoC
              My transaction was failed (During I was booking on irctc) But still I didn't get money refund kindly request to refund my money
              Ac-[protected]
              Transaction ID: [protected]
              Name- Aniruddh Arya

              return my original car document and noc - Comment #3343281 - Image #0
              My balance is hold every time without any reason and your contact number is not tollfree why u are asking call to tollfree number
              We have depositing current account opening form since two month but till date not open
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                P
                Prem1363
                from Delhi, Delhi
                Feb 5, 2019
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                Address: Mumbai City, Maharashtra, 400022
                Website: www.kotaklifeinsurance.com

                Dear sir,

                The ajent vignaharta direct insurance broker pvt d 221 sector 63 noida co partner with of kotak life issued me issued me soled me policy no 02306807 on 09.11.2011 with false promises that you take one time investment rs 30000/- and you get rs 100000/- after eight year so it will be matured 10.06.2018 but we have not received the money so far. I paid rs 30000/ through cheqe no[protected] syndicate bank for deposit as asked by husky voiced girls of vignaharta telling that they are from kotak assured plan and your money will be matured in eight year and get rs 100000/- buy by kotak insurance company. So we have not received rs 100000/-. I believe the being kotak insurance reputed company in india.

                I request to forum can take action against vignaharta and insider of kotak life insurance and provide my matured amount rs 100000/- the policy copy first page enclosed herewith and the policy issue from kotak mahindra old mutual life insurance limited, central processing cenre 8 th floor, godrej coliseum, sion (East) mumbai 400022.

                Prem narayan
                A2 b / 63b ekata appartment
                Paschim vihar, new delhi
                Email: prem. [protected]@gmail.com
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                Apr 05, 2019
                Updated by Prem1363
                The Company not refund money kotak assured plan and your money will be matured in eight year and get rs 100000/- buy by kotak insurance company. So we have not received rs 100000/-. I believe the being kotak insurance reputed company in india.
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                  Y
                  Youtube Craftman
                  from Chennai, Tamil Nadu
                  Feb 4, 2019
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                  Address: Chennai, Tamil Nadu, 600071

                  I was approved with a consumer loan and the first emi was on 5th Jan 2019. I received several emails stating nchs not registered pay through online but they presented a cheque in my account several times from Jan 5th till Feb 1st and there are so many bounce and inward return charges applied to my account till yesterday. I am been mentally pressurized by the number of follow ups made when the procedure followed by the bank was completely wrong and not notified to the customer through proper channel. The complaints team manager mr.saravanan from kotak consumer loan department advices me to pay the first emi on 4th February and instructing me to allow an other cheque bounce tomorrow 5th Feb to improve my cibil score when the fault is completely from their side. I would like to bring this to the proper channel and get justice from RBI and national consumer complaints team
                  +8 photos
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    R
                    Rockykito
                    from Delhi, Delhi
                    Feb 3, 2019
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                    Address: New Delhi, Delhi

                    It is very shamful that my money has been debited from my credit card by the name of bilpay.i don't have any kind of bill add in my app and i never pay anykind of bill from my kotak app.it is very bad for me and i am not happy to use kotak credit card.please remove this 300 rp bill which is given by your side.it is very helpful for me if you do so.
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      S
                      Sanith Kumar
                      from Hyderabad, Telangana
                      Feb 2, 2019
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                      cancellation of card protection plan

                      Cancel my card protection plan of my credit card... And you cannot deduct amount of 1649rs foo card protection plan without intimation or a call... And i have tried to call your customer care number but it is not at all connecting to speak with a person... If i lost my card i hve to call one of the customer care number but its not connecting how can you people protect my card......
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                      S
                      Sanith Kumar
                      from Hyderabad, Telangana
                      Feb 2, 2019
                      Resolved
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                      Resolved

                      Please cancel my card protection plan of my credit card... And you cannot deduct amount of 1649rs from my credit card for card protection plan without intimation or a call... And i have tried to call your customer care number but it is not at all connecting to speak with a person... If i lost my card i have to call one of the customwr care but it is not connecting how can you people protect my card...
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                      Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                      Regards,
                      CPP Team
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                        V
                        Vineet9939
                        from Noida, Uttar Pradesh
                        Feb 1, 2019
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                        On 28 dec 2018, i draw atm money from hdfc atm at sant nagar burari, transaction was passed but money not received.
                        I complained to customer care on 29 dec 2018, but after 7 days they mailed me that complaint is rejected because transaction was successful.
                        Therefore i request you to take this as serious and solve my problem immediately.
                        Crn[protected]
                        Transaction id[protected]
                        Complaint number - 1_[protected]
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          Pankaj Karde
                          from Mumbai, Maharashtra
                          Feb 1, 2019
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                          Address: Mumbai City, Maharashtra, 400066

                          Hi.

                          I have been using a credit card from kotak bank for over 2 years now. I have a credit card payment due on feb 2. I have no previous amount due for the card. The bank has been calling me since last 4 days for payment of the card. I said if the amount is due on 2nd, it would be done. But today they should have called more than 50 times. This is harassment to the core. I still paid the money today, that’s feb 1. But the calls have still not stopped. This is too much. I want kotak to answer me for the harrasment they have done.

                          Regards,

                          Pankaj karde
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            Yatin Parmar
                            from Mumbai, Maharashtra
                            Feb 1, 2019
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                            Address: Mumbai City, Maharashtra, 400067

                            Kotak Mahindra Bank Harassment to me

                            - Block my Account last 4 months
                            - Wrongly block account
                            - KYC Documents submitted after 25 days not verification
                            - Visit to branch but no response
                            - I have complain to Customer car
                            - Without solution closed complain
                            - Again I have complain, KYC submitted but not verification
                            - After 2/3 days call your assistants and he told me representative not find your home address
                            - But I have regularly received Courier/Post ext. no any problem with address
                            - Your representation verified KYC document after 1 days
                            - Again complain successfully closed but my account blocked
                            - But my account not release/de-block
                            - I have loss Rupees 5000 to 8000, Lots of dividend return
                            - I have complain in Email No response
                            - I have complain in Telephone (customer card) No response
                            - I have visit to branch no response.
                            - Till date blocked my account not release/De-block account.
                            - If you are not take responsibility why should you open account.
                            - So I request you please help me closed my all account without wasting time
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              Gyan Droid
                              from Mumbai, Maharashtra
                              Feb 1, 2019
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                              Address: Thane, Maharashtra, 421203

                              I had kotak urbane credit card. I missed some payment so i decided to close this card by making payment of settlement 16500rs as the bank guy (Hitesh pawar) told me. My card limit was 15000 as this was my 1st credit card.

                              So i paid them next day after call which is[protected]. I was out of town at time of payment. I didn't received any reversal later from bank. Now bank keep on asking for 11100 rs to be paid for credit card bill.

                              Hitesh pawar ([protected]) the guy with i talked about settlement
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              Feb 01, 2019
                              Updated by Gyan Droid
                              My name is prathamesh chavan.
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                                Harsha Veezy
                                from Bengaluru, Karnataka
                                Feb 1, 2019
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                                Address: 560050

                                Requesting to deactivate my kotak 811 account (Acc no: [protected] | crn:[protected] as there was misinformation provided while creating the account (Account holder name as been typed wrong and im not able to change it), so it would very helpful, if you guys deactivate my account, so that i can create a new account with correct and proper information. Hope you guys bounce back asap.

                                Thanking you...
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                  Janani Thangaraju
                                  from Virarajendrapet, Karnataka
                                  Feb 1, 2019
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                                  Address: Bangalore, Karnataka, 560037

                                  Hi,
                                  10 days before my due date i started receiving phone calls everyday stating ur due date is on 23rd, due to that inconvenience i stated i ll not make the payment i want to do settlement. But everyday atleast 20 to 30 times i receive call from the collections. Hence i requested to talk to a supervisor. A person named karthik spoke to me but the way he spoke to me was very insulting, he said i don't have the capacity to may after all 900. But i was ready to settle the complete amount at one shot which is 45000. But the way he spoke to me and his imsults are ridiculous which affected me mentally now am disturbed. I dont want to continue any services from kotak and am scared about the collection supervisor. Please help me from him.
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  Feb 01, 2019
                                  Updated by Janani Thangaraju
                                  Please be very careful with this website, people call and starte they are calling on behalf of the bank and speak to you regarding settlement and send u a request via upi. Dont make the payment they ll give all emp id tell u its just an approval link. Don't do it its all fake I just received a call from [protected] named Rahul a fraud.
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                                    AniketSingh0019
                                    from Chennai, Tamil Nadu
                                    Jan 31, 2019
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                                    Address: 560076

                                    My wife got a call from number [protected], which was a Kotak Number and a credit card was sold to her. She was told that the card has insurance of 5 lacs complimentary but later even before the credit card got delivered, she was charged 1399 on the card without her consent. Wrong information was given to her. This is a complete Fraud case and Kotak executives give wrong information while selling credit card. How can someone charge money without pin or OTP? call on [protected] to discuss
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                      rahulsaini7339
                                      from Agra, Uttar Pradesh
                                      Jan 31, 2019
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                                      Address: 110032

                                      This is very pathetic service from kotak credit card department. As i have paid the billing amount on 3rd jan 2019 and my last date of payment was 5jan (There is some neft issue with bank and payment will reflect to kotak on 9th jan. Now i have received the new statement on 18th of jan 2019 and found late fee charges added with interest and gst in my current bill.
                                      Why i need to pay late fee charges?

                                      Crn[protected]

                                      Can you please confirm why i need to pay late payment charges?

                                      Regards,
                                      Rahul
                                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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