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Kotak Mahindra Bank Complaints & Reviews

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Kotak Mahindra Bank reviews & complaints page 97

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A
Andrew Marba
from Mumbai, Maharashtra
Nov 28, 2018
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Address: Thane, Maharashtra, 421501

Hi, recently as per discussion with akshay suryavanshi from kotak recovery team and a reversal of interest accrued on my long pending credit card bill i made the payment. I have received written assurance and a reversal letter over the email but still money is being deducted from my saving account. He assured me zerolisation of the cc account and i would not owe anything against my kotak credit card but that is not the case. When i tried to contact them they are not replying to my mails. So need help.

I have attached my reversal letter and cash deposit receipt.

Regards,
Andrew marbaniang
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    jagdish raghavan
    from Madurai, Tamil Nadu
    Nov 26, 2018
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    [protected] was closed on 05.01.2005 and receipt no no 0198 dated 05.01.2005. Vide your letter no ch0444dated
    05.10.2004

    This is regarding your card payment it is unfortunate that you are asking for settled amount vide your letter no ch0444dated
    05.10.2004 and cash receipt no 0198 dated 05.01.2005. Here i want lodge complaint regarding misbehavior and use of filthy and abusive language over phone (No [protected]). I am sending copy of this to finance ministry as well as to rbi for insulting the senior citizen who has paid his amount if immediate apology is not coming from the person who has abused me. Call time is 03.07pm on 22.11.2018.in case you fail to take any action i will file suit in court for defamation and for human right violation. Please respond to this mail after verifying your record. If you fail to do so than take necessary step to stop tele calling in this regard.
    Call is received from no [protected] today and again return call from me at 3.34 pm on 22.11.2018.. This type of harassment is
    Having a adverse effect on me for which bank is fully liable for compensation. As i have paid full amount in cash vide the above receipt no i have been tortured for no fault of mine. Bank has to find out tele callers and ask her/him to apologise for their misdeed. Since last 4 months i am receiving this call very often and i have given details to every caller but no use. On 26.11.2018 again i received call from from mobile no [protected] and [protected].
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    My account is debited from 88.50 rupees as the charge of lien TBMS and bank is never tell before any type of charges when I opened the bank then he says it is a zero balance account or I don't know why he debited my account as a charge of lien TBMS i want to credited in my account the balance or amounts

    abnamro bank - Comment #3284525 - Image #0
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      S
      sohil chawla
      from Gurgaon, Haryana
      Nov 26, 2018
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      Address: 110089

      Hi, my crn number is[protected]. I have a credit card with kotak bank with a limit of rs 25000, however, my current outstanding is rs 31000. I got out of job in the month of june 2018 since then i have been unable to find a job. I told this situation to the bank as well. I am bankrupt and have no money left. Yesterday i got this message from one of the bank employee "hard recovery on on monday jab tak payment na mile hilna mat vha se neighbour owner jo mile us se baat karo". What kind of harassment is this? Are we even living in a legal society? I had no choice but to file a complaint against the bank to stop such activities. I and my family are law abiding citizens and we wish to make the payment as soon as the situation improves. Please help.
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Hi sir my name pravin prakash thorat my address E1, 16B10 sector 2 nerul navi mumbai westkotak mahindra bank saving 0, Ac /crn no[protected] sir I'm not information money debited ₹1160. plz request refund my money /₹ 1160
      Kotak bank is fraud bank plz help me and refund my money my mobile no [protected]

      credit card payment issue - Comment #3281824 - Image #0
      Kyc problem but was working already after an investment kyc it got up with kyc problem

      mutual fund bzero folio problem

      and investment kyc documents which is already in an kyc mode wit the account for aadhar holders online.
      Amith Chandran's reply, Nov 18, 2018
      FROZEN OR DORMANT IN STATE [FINNOFREZACT]
      Dear sir i want deactivate my kotak bank account so please kindly im requesting to you close my account as soon as possible..

      credit card payment issue - Comment #3283592 - Image #0
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        G
        gjain080990
        from Gurgaon, Haryana
        Nov 26, 2018
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        Address: New Delhi, Delhi, 110045

        Hi team, this is regards to the transaction of 17th sep. Of rs 700 with the transaction number[protected]. I tried to withdraw cash from the atm, however due to the fault in machine i could not get the cash however the amount was deduted. I submitted the complaint at that time, however the request was decllined. Can you please help me explain that why it was rejected when i haven't got the cash. Also tell me the procedure to close the account if you guys are unable to get this resolved and give me back my money.
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        I've made a UPI transaction to transfer of Rs 1, 550 from Kotak BHIM UPI in Kotak Mobile App. The amount was debitted but the transaction failed. I've not received the credit back.
        My VPA is [protected]@kotak.

        Expected resolution:
        Refund the amount
        Hi, I am Nisha.

        On 17-Nov i have recharge on mobile for INR 99 but the amount was deducted from by account and recharges was also not success. Please provide refund of INR 99 ( This is the Reference No : M[protected] which i have recharge the mobile no

        This is my A/C details :

        A/c No : [protected]
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          S
          shanilts
          from Ernakulam, Kerala
          Nov 25, 2018
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          I transferred rs 2458 from my kotak bank (Upi id :[protected]@kotak) to [protected]@okicici. The transaction was marked as failed but money got debited from my kotak bank account.

          I checked sbi bank account (Beneficiary account) and kotak bank. Money not yet credited to account. Tried contacting customer care they are saying call at banking hours. Please give my money back
          Upi transaction id :[protected]
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            V
            vinodchand1985
            from Mumbai, Maharashtra
            Nov 24, 2018
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            Address: Mumbai City, Maharashtra, 400053

            Dear sir/ madem
            I am a credit card holder holder of kotak mahindra bank, and kotak mahindara bank employee are misbehaving with my relatives, and they are going for collections at my reletives address and asking for money and misbehaving with them. And abusing also. Or jaan se marne ki dhamki and all they are totally in bhaigiri so please hepl out me on this. Kotak bank staff is so cruel an and taken granted me and giving threatening calls also. Andright now i am not able to pay my out standing payments and i need 10-15 days to clear it. Thease no from i am getting, jaan se marne ki dhamki and threatening calls [protected] — [protected] so please help out me on this why are the going my releatives address.. I am mentioning my card no below
            Credit card ac no. [protected]
            Kotak mahindra bank.
            Regards,
            Vinod chand
            Chand brother films
            https://www.imdb.com/name/nm9636441/
            Contact no.[protected]
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            2 hafte phele account open kiya wo b online documnt submit kiye bola 2 din m account open ho jayeg abi tak aacount open ni hua na hi rupee tranfer ho rhe na koi call aati hai na kuch jab aap customer ko facility nhi de skte to online account band karu

            credit card kotak mahindra bank - Comment #3281714 - Image #0
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              V
              VIKASmbd
              from Meerut, Uttar Pradesh
              Nov 24, 2018
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              Address: Moradabad, Uttar Pradesh, 244001

              I hv opened a s/b account with the kotak bank, moradabad
              I am receiving sms regarding amb charges for my s/b account
              These charges were not told to us at the time account opening.

              I have requested a zero balance savings account,
              I have a balance of rs. 11000 in my account currently, i am afraid this bank will deduct all my savings bank money with this trick!

              Please help me to save my money as i would prefer to open my s/b account somewhere else, because other bank offer zero balance acocunts and does not impose these amb or other charges
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              I have opened a salary account last year and and the time of opening they did not told me about the NON MAINTANNCE CHARGES and also not even sends me any msg or mail that i have not maintaind a minimum balance for last 2 or 3 month and now suddenly they deducts instant charges for that non maintannce month.
              As the guidelines from RBI there should not be any charges for non maintannce, , so how can they deduct charges without information???
              Going to file a case against them.

              sb account - amb non maintenance charges - Comment #3864304 - Image #0
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                R
                Raisaheb
                from Mumbai, Maharashtra
                Nov 23, 2018
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                Address: 411033
                Website: Zomato and Dominos

                I'm charged for the service, my order was accepted by dominos and later cancelled basis their convenience. This is a case of earning interest from customers money which is absolutely illegal. The order shouldn't have been accepted if they cannot honor the same. I want my money back now and wish to sue both zomato and dominos. I need a serious compensation too.
                +6 photos
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  R
                  raghubar12
                  Nov 23, 2018
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                  Address: 700091
                  Website: irctc

                  Hi Team,
                  I had recieved mail on 22nd june 2018 that said:-
                  " We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 1230.0 has been processed as per below details:
                  Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:16-Jun-2018
                  Refund processing date:18-Jun-2018
                  Refund amount:1230.0
                  Refund reference no:Rev_[protected]
                  Payment Option used : Pay using BHIM (Powered by AXIS BANK) also accepts UPI "

                  But still i am waiting for refund. i have not received refund till now.
                  Please check this and update.

                  Regards,
                  Raghubar
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    K
                    Kamlesh Redkar
                    from Mumbai, Maharashtra
                    Nov 23, 2018
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                    Address: Mumbai City, Maharashtra

                    Hey team,
                    There is deduction in my salary account as tbms and the deduction has been happen twice in same month. I want my money back, i want to know how can you deduct ahe money without informing the customer and you don't have any right to deduct the money without customer authority.
                    I have that it should be resolved as early as possible
                    My account no is [protected]
                    Kindly refund the money in my account.
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      S
                      SachinSuper
                      from Jaipur, Rajasthan
                      Nov 23, 2018
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                      I have kotak bank urbane credit card and i had face issue of faudlent transaction on 31st october, 2018. This txn is done without my permission and my card is also not stolen. I had submitted disputed form to kotak bank and it refunded 4116.56 rs as disputed txn.

                      But before disputed txn my credit limit is 10177.56 and after disputed txn i only get money of 4116.56 rs.

                      So this is not good service by kotak bank and they have not refunded my full money on credit card. Credit card account statement has also changed by bank.

                      How can i get my money back?
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        M
                        Mohammed JK
                        from Mumbai, Maharashtra
                        Nov 22, 2018
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                        account still not opened even after 14 days

                        Address: Chennai, Tamil Nadu
                        Website: www.kotak.com/en.html

                        Kotak mahindra bank account still not opened even after 14 days.

                        I have applied through online and transferred 6000 rs for oneplus 6t free insurance offer. Only later i realised it is my mistake!

                        Guess my money is stuck and cannot be transferred back to my other bank accounts untill this new kotak bank savinigs account is activated.

                        Ref no: 1-[protected] for reference and i just received it today...
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                        K
                        Kritika Sachdeva
                        from Noida, Uttar Pradesh
                        Nov 21, 2018
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                        Address: New Delhi, Delhi, 110096

                        Too much is happening because of one of your wrong agents. He told me that he is opening a basic account for me which he didn't. The account has to be maintained with minimum 10000 balance. Now there is penalty imposed every quarter.
                        The branch in which he has opened is in anand vihar which is 20kms away from my place. So now neither i can use the account nor i can close it.
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        Mera paisa laggaya 3031 rupay
                        Aapki chachget branch refund dene ko Aata nahi hai ye kya chutiya pan hai
                        Madarchod Pan hai ye chor bank hai
                        Tumhara
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                          E
                          Er Sorit Chaudhary
                          from Gurgaon, Haryana
                          Nov 21, 2018
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                          Dear sir/mam
                          My name is sorit kumar and i have an account in kotak mahindra bank, and due to some problems i have not mantain my account then after nmc is acctivated on my account so please consentreat on my problen my account no is [protected] and i want remove my non mentince charge.
                          If you cant remove it so i will deactivate this account.
                          Thank you
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          I have been receiving atleast 2 calls every day saying, you are a good customer of kotak bank. We are giving a credit card. other usual questions etc.,

                          i have atleast informed them 30 times, i'm not interested and requested them to delete my phone no. from their call list. But it's of NO USE
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                            winbhatia
                            from Jammu, Jammu and Kashmir
                            Nov 20, 2018
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                            Address: Sirsa, Haryana

                            It has come to my notice that unnecessary charges deducted for rs. 118 on 16 nov2018 from saving account number [protected] in lieu of netbanking password regeneration charges.
                            I need to clarify that i am not using net banking and i have not received any regenerated password then why such deductions by bank without intimation to me till date.
                            Kindly reimburse unnecessary deducted amount or i have to escalate the matter to final decision authority ombudsman through public grivances portal complaint.

                            From
                            Vineet bhatia
                            Photo [protected]
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            Chandan Kumar sahoo.
                            Benipur .kendrapara.odisha.
                            754292.
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                              S
                              Syadhu Ismail
                              from Bengaluru, Karnataka
                              Nov 20, 2018
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                              I have applied for Car loan in KMPL (Kotak Mahindra Prime Limited) of 5, 00, 000 INR. By the time of applying for loan, they said ROI is 5% - 7% (he was not sure), i signed all my documents and loan was processed.

                              After I got my EMI details, i was shocked to see its 11% ROI for 5 Lakhs loan. Axis bank is providing personal loan for 11.49% with 0% pre-payment and foreclosure. But KMPL is charging 3% fee for foreclosure.

                              Also before they sanction the loan, they didn't even discuss the tenure and ROI for this loan.

                              This is really ridiculous.

                              I hate these kind of banks who is making people fools.
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                Y
                                Yash Bhan
                                from Noida, Uttar Pradesh
                                Nov 20, 2018
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                                Address: 110075
                                Website: www.kotakmahindra.com

                                My savings account with kotak mahindra is in debit freeze state. First of all this debit freeze was because of a fault from the bank's end, second of all i have visited dwarka sector 5 branch thrice, have contacted the phone banking officer twice or thrice have visited my home branch twice, infact i am still sitting in my home branch and they are not able to provid me with a resolution.

                                I am a working professional, it is getting really hectic for me to miss my work in order to visit braches. I am seriously fed up with kotak mahindra and kindly request the concerned authorities to help me out or close my account. I won't be seriously able to visit the branch anymore.

                                Solve it or close it.
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                I charged two times of 59 rupees but sales person informed that is zero balance but how there are charging
                                Hi all,

                                I had posted a complaint of 20'th Nov'18 regarding the issues with my current account.
                                Still haven't received any revert from your end.

                                This is a clear demonstration o[censored]nprofessionalism, ignorance and running away from problems.

                                Remember the times when your agents run after to open account in your stupid bank, at that moment your behavior conveys that your bank is the best to be associated with and the primary focus for you will be customer satisfaction, but it is seriously disheartening to keep on following you regarding such a pity issue.

                                MY REGISTERED CONTACT NUMBER IS [protected], if anyone is reading this and if you guys are left with some morals and humanity please help me with the above mentioned issue.

                                my account is in debit freeze state since more than a month. unsatisfactory services being offered by kotak mahindra. - Comment #3285530 - Image #0
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                                  K
                                  Kavya Gorrepati
                                  from Mumbai, Maharashtra
                                  Nov 19, 2018
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                                  Address: Gandhinagar, Gujarat

                                  I tried to book a flight ticket on 10th November 2018 in yatra via paypal wallet. The amount got deducted from my account but the transaction was not successful. I have contacted the paypal and the yatra team. They said, the transaction was declined by the bank itself.
                                  The respective Chq/Ref no. is[protected]. Kindly check and revert my money back.
                                  +1 photos
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                    Sunil Raturi
                                    from Noida, Uttar Pradesh
                                    Nov 18, 2018
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                                    Address: 201301

                                    Hi,
                                    I want to highlight here the unprofessional and irresponsible behaviour of kotak mahindra bank.
                                    I had opened a salary account in kotak mahindra bank around 5 years back which i opened while joining a company. But as i left the company and my salary account changed to another bank so some charges started getting deducted from my kotak amount. After which i complained to kotak branch of noida sector 137. Here i met one of the executive and asked him to close my account. But he suggested me to switch to savings account as according to him it will be a zero balance account and then there will be ni deductions.
                                    But after converting my account to savings still money haa been deducted 2 times.
                                    I tried to contact and complain this problem to shakarpur branch manager also but he also seem to unheard my problem.
                                    I want consumer care persons to please address my issue and help me in recovering my deducted money and take strict action about these unprofessional people.
                                    An early action will be highly appreciated.
                                    Thanks
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                      Rajeevsbl
                                      from Haldwani, Uttarakhand
                                      Nov 18, 2018
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                                      Address: Sambhal, Uttar Pradesh, 244302

                                      I have booked a train ticket from nzm (Delhi) to mmct (Mumbai) by tr id [protected]. I have cancelled it irctc ticket on[protected] at 17:30:54. I have yet to receive refunded amount in my bank a/c. Ircrtc web site is showing refunded date as[protected].
                                      Cancellation id : [protected]
                                      Refunded amount : 4580/-
                                      I request to concern authorities to resolve this issue.
                                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                      Kotak mahindra bank charges 118 rs as tbms charges. Without any piror information..
                                      Why this charges? If this is zero balance account..
                                      Kindly request you please credit deducted amount to my account and also know reason of deduction..
                                      Deducted amount - Rs.118

                                      Regards,
                                      Jyoti Garg

                                      irctc ticket cancellation refund - Comment #3276616 - Image #0
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