Claimed

Kotak Mahindra Bank Complaints & Reviews

1.5
Last updated Apr 17, 2024
Complaints 4805
Resolved
1326
Unresolved
3479
Quick Links
Statistics
Share
Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Kotak Mahindra Bank
Customer Service Contacts

Kotak Mahindra Bank Phone Numbers

Toll free
1800 02 6022
548
406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 97

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
E
Esha Kanda
from Kolkata, West Bengal
Report
Copy

call center girl talk with bad words

Address:New Delhi, Delhi, 110087

Hello team

I am esha kanda, ph:[protected],
Credit card no. [protected]

Today we recieve a call and they said hello i m priya from kotak bank credit card department, and we said to her talk with my husband because my husband manage my all expences,

Then she call my husband number and ask to make a payment, my husband told her to make approx within 7 to 8 days because we have some...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahulnisha
from Mumbai, Maharashtra
Report
Copy

credit card settlement trouble

Address:110070

That i am using a kotak mahindra credit card since one and half years.in my financial problem i am not able to pay all amount of this card. The bank is settle me last 44, 000 rs. Against 59, 000 total amount.
The bank person mr. Nitin and mr. Raminder singh has been told abuse and cheap language for me and threat me and my family. I am always ready for the payment but his calling me all the time and trouble me please suggest me. His...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manasbarik
from Bengaluru, Karnataka
Report
Copy

bank services/charges

Address:560001

Worst banking service, they always focus on money money money from its customer. actually i opened salary account from Kotak, after few month i got loan but before i complete the loan amount they ate all my money saying this charge and that charges. after fed up and decided to close the account but for that also they calculated some of amount for final settlement in the name of remaining formality and finally i did it.
- Staffs and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Raja108
from Coimbatore, Tamil Nadu
Report
Copy

kotak 811 charge deduction

Address:Chennai, Tamil Nadu

Ad hoc statement charge ₹68 have been deducted on 14/10/2018 from my kotak mahindra account without any information.

But i haven't asked for any such statements from bank either i tried customer service no. But not connect with customers care officer.

So i need clarification from bank or reverse my ₹68 to my account.
Withdrawal - 68.00 rs waiting for your valuable reply as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pravin Deshmane
from Pune, Maharashtra
Report
Copy

emi is not getting debited from bank

Address:Pune, Maharashtra, 413221
Website:[email protected]

My loan account is cfb26993, i want statement of this account, my emi is not getting debited from bank account, they are saying that there will be no extra charges, but at the time of noc they will charge me heavy fine, this is to warn them, why they are not responding to any of my mail and phone.

I have done payment through imps to check whether it is getting credited in the same account but still there is no response for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anthony Mahimai
from Mumbai, Maharashtra
Report
Copy

dedection

Address:Mumbai City, Maharashtra, 400095

Am anthony mahimai with account number [protected]. This month i have charged for tbms, since this is a zero balance account. A complete fraud is this from kotak bank. Planning to take this issue to higher level and will have to close my account with you people and ensure you are refunding my money back. Totally unhappy with u people same day money is been detected for thrice.
Looking for your immediate response. Before i take the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
saumya_var
from Gurgaon, Haryana
Report
Copy

ecs on account apart from set date

Address:Jaipur, Rajasthan, 302018

I have a car loan with kotak mahindra and have step up for a ecs from my icici account for 5th of every month. However they call for the amount apart from the set date. Which has caused me fee for dishonor on account multiple times and also harming my creditability.
When called customer care they say that is their process of ecs.
This has been their regular practice since i have got the loan.
They don't have concerned...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunil Kusurkar
from Pune, Maharashtra
Report
Copy

cheque returned

Address:411030
Website:nodal site is useless

Reference: My account No: [protected]; Cheque No. 000115
I had deposited my Kotak Mahindra bank account cheque to my SBI account (A/c No. [protected]) on 03/11/2018. On 06/11/2018 at 3.40 PM I had received SMS from your bank that cheque has returned due to difference in the signature.
a).Is it a right procedure to return the cheque directly without informing me ? Please explain me what is your procedure in this regard.br...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PARAMESH WARAN BALASUBRAMANIYAM
from Nagercoil, Tamil Nadu
Report
Copy

money transfer issue (imps)

Address:Coimbatore, Tamil Nadu, 641062

I was transfer money from mobile banking 12 sep 2018 rs.700 to this account (A/c no : [protected], sbi) amount debited from my account (Account no : [protected]) but still amount credited there which account i was send.. Please solve the issue as soon as possible sir..

Transfer refno: imps[protected]

Thanks & regards
Parameshwaran balasubramaniyam
Kotak account details
A/c no : [protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Genia Chakma
from Delhi, Delhi
Report
Copy

transaction related not receiving money from the atm.

Address:New Delhi, Delhi, 110049
Website:Kotak Mahindra Bank

Sir/mam, i have complain regarding not receiving money from the atm but has been deducted from my account i. E. [protected] an amount of rs 4000/-which i tried to withdraw from the boi atm south ex at 12:23:33 on 12th november 2018 on monday but didn't receive the money from the atm
Therefore sir/mam i kindly request you to solve the problem.

Thank you...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Bangalore, Karnataka, 560077
Website:www.kotak.com

I'm a Savings account holder. I annoyed with the recurrent sales calls to my mobile every week. DNC is registered within their website & National registry. I started logging several complaints since June 2018 from net banking website, talked to their senior staff to stop this behaviour. Last month I had serious direct conversations & emails exchanged with (Sana Thakur sana.[protected]@kotak.com) requesting to control their misconduct & respect...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sagar bhati
from Hyderabad, Telangana
Report
Copy

passbook issue

Address:500073
Website:Kotak Mahindra Bank

I have applied the passbook online and visited nearly 5 branches for passbook none of the bank is having the passbook then what the use of having such bank if they can’t fullfill the basic minimum requirement of bank facilities. From 2 months facing the problem the branches i have visited are ameerpet, begumpet, khairatabad, srinagar colony. None of the bank is ready to give the say will provide in 15-30 days and when reaching them after...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vdhara
from Ahmedabad, Gujarat
Report
Copy

abusive & vulgarity word from kotak staff

Address:Surat, Gujarat, 394107

I hold credit card & due to diwali vacation i m unavailable to my currenct city so i cant paid last due payment & i received a call from surat kotak mahindra staff telling me to pay immediately so i saidi will pay next day after that person who called me giving gali to not paying payment & valgur word to me. This is really harassment & never heard like this type staff. That person gave me gali about my mother....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560029

These kotak peoples had dialed me in and they said they have lesser interest rates and other beneficiary services, i had to transfer my hdfc loan to these kotak pl, before proceeding to this i have clearly asked them about the foreclosure and part payment, their executives said after 1 year you can do 4 part-payments per year and no foreclosure charges after 1 year, they also committed in case of any emergency we can hold 2 emi's, but really...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Bharuch, Gujarat, 392001
Website:www.kotak.com

I have send mail at [protected]@kotak.com on 04 Nov 2018 regarding to activate my kotak 811 account as it was freeze by kotak mahindra bank during sending I also attached my signed MIDC form and Pan card.But still now my account is not activate.Please activate my kotak 811 account as soon as possible.My CRN is[protected] and registered email id is [protected]@rediffmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
Address:Mumbai City, Maharashtra, 400706

I applied for a personal loan from kotak mahindra bank on 4-feb-2010, loan account csg3945918. An ecs on emi was placed to my hdfc bank account.in the first 2-3 months, there was an ecs failure as kmb had incorrectly captured the bank account number to be debited. I had to pay them through pdcs. The last installment for the loan was paid on 3-feb-2013. After 5 years, kmb is asking for cheque bounce charges of inr 19147. They threaten to put...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Samuel.d
from Hyderabad, Telangana
Report
Copy

application

Address:500094
Website:NA

Hi,

I have applied credit card from bankbazar.com and i have submitted all the documents on october 22nd but haven't received any confirmation. I have also received twice phone verification from kotak support. But there is no still https://www.consumercomplaints.in/new_complaint/ as its almost 20 days back. Please look into this issue. I have contacted many times, but no response from the team. I have never experienced...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jeyesrav
from Mumbai, Maharashtra
Report
Copy

telephone call seeking otp and credit card details

Address:Pune, Maharashtra, 411045
Website:www.kotak.com

Name of account holder: jeevan subhash rao
Credit card no.: [protected]
Sb account no. [protected]
Dear sir,
Today at 16.28 hours i did receive call deemed to be from kotak bank. Caller was female. She was asking me to furnish credit card details viz card number, date of expiry of card so as to enable kotak bank to issue new single card for both debit and credit card. She was saying that a message will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Keerthana Keerthy
from Chennai, Tamil Nadu
Report
Copy

insurance loan fraud calls from chennai

Address:Chennai, Tamil Nadu
Website:Kotak Mahindra bank loan call .

I received a call from kotak Mahindra bank that lady informed as she is working in this bank since 4yrs . She informed her name as preethi, Aishwarya, vijayalakshmi and one guy verified for loan his name as vinoth. They informed me to take reliance Nippon life insurance income increasing plan . After receiving insurance document they informed as I will get huge amount as loan based on this insurance policy. Don't believe this kind of fake...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sameer_15-04
from Mathura, Uttar Pradesh
Report
Copy

abn amro - credit card

Address:Faridabad, Haryana, 121005

Name: sameer mittal

In 2004 i was using abn amro credit card on my rented residence in delhi. I left delhi in 2005 and paid all out-standing of my credit card before move in faridabad. Approx. 2 year back i received a call from kotak mahindra bank for out-standing amount. I asked them to send me the detail for same, but no detail received till date.

Now i get to know that this wrong information of dues (Apprx....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy