Kotak Mahindra Bank Complaints & Reviews

I had opened online saving account in kotak mohindra 811 on 15/11/2018 and subsequently transferred rs.1500/- in this account. But when i tried to transfer this amount to some other bank account, it was informed thorough massage that kyc is required. I have submitted all relevant documents (Required for kyc) to the bank's representative on 26/11/2018 but till date they haven't completed the process of kyc and i again received a massage on 06/12/2018 for kyc.

I am shimoga cp, i was cleard my kotek card payment on 03. Aug. 2016 and statement showing 0 balance. But that I am not receiving noc. Know few days back received 3 month card statement, its showing 0 balance and bank person also telling amount to pay, its showing 0 balance, My kotek card crn no is 34733024. Pls provide noc. Already i visited fol MG road, Bangalore branch four times. My email id is [protected]@gmail.Com. pls provid br...

I have received a notice from the appointed sole arbitrator for initiation of arbitration proceedings in respect of a personal loan for which i am the first guarantor. The arbitration is to take place at Chennai in respect of the personal loan. The arbitration is to take place in chennai, whereas i am based in Ahmedabad . The letter received earlier was from the law firm asking this arbitrator to invoke the arbitration clause, stating that the borrower had failed to pay back the entire loan amount after some emi's were bounced. However after knowing this i had contacted the executives of Kotak Mahindra Bank and as per their response i have paid the due amount regularly from the month of August on behalf of the borrower and got a confirmation from the bank representative that all is well now. And now after four months, i received this letter. Kindly help how to handle the case ?

Hi,
I am mendam hemakar customer of kotak mahindra bank working at about india private limited, when i went to atm for cash withdrawal of 2000 rupees it showed me that the transaction was timed out and the money was debited from my kotak account. Can you please look into this issue and refund my money back as soon as possible.

Thanks in advance.
Hemakar mendam

Ad hoc statement charge ₹118 have been deducted on 13-October-2018 from my kotak account account without any information.

I haven't asked for any such statements from bank either by visiting branch or through any other way of communication.

And when i opened account, bank said their is no charges of online or esttment.

So i need clarification from bank or reverse my ₹118 to my account.
Withdrawal - ₹ 118.00

On 3rddecember afternoon i tried to transfer 1000rs to one of my friend and 1950rs to my another account using kotak mahindra bank mobile application., i donot know the reason why the transfer has failed since i have done these kind of transfers many a times., after this failed transaction i have noticed that the money has been deducted. I tried contacting the customer care more than 10 times, the call did not connect. There was no email id to support.
I need help as soon as possible, since money is important to me.
acct no-[protected]
UPI id-[protected]@kotak

I have made repeated request for reversal of finance charges rs 2739 + rs 411 (Service tax) levied in jan 2017 statement nonpayment of full amount by due date. No action has been taken by kotak bank. The finance charges deducted are approximately 4% per month, meaning more than 50% per year which is totally incorrect. Reversal was not been done in spite of advise by customer care for making immediate payment before due date. I have written...

I am getting fake job offer calls from the kotak life insurance, kolkata, west bengal. The address is as follows:

'kotak mahindra group.1, shakespeare sarani, 1st floor, ac market, kolkata-700071, the backside of the market near maidan metro station or birla planetarium.'

I somehow know about their fake game so i tried to fool them in return! ;)

I said ok for the interview and then gathered every detail from the representative who was calling me (I have her name and number). She said that she is the team manager and she is also making recruitment calls. Isn't that funny! Great multitasking skills!

I went on inquiring about my job role. The lady said that i will have to do 12 policies in the first three months starting with my family and friends! But in actuality, for meeting their sick sales targets, they are contacting people and offering them fake jobs. They will ask you to purchase policies first (Or for your family or friend).

When i told her how she is fooling people and that i can submit her number to the concerned authorities, then she tried playing safe by saying, ' i am not aware of this as i am a fresher! Thank you for making me aware by sharing this information."

I also want to mention that i got two different offers from the same company! They are running a fraudulent firm fooling people around.

Please beware of such frauds and don't fall victim to them. Just a waste of time and money!!

Respected sir,

I am k. Guru raghavendra kumar from madanapalle, andhra pradesh. Recently from one month the consultancy career support. Online from delhi called me and took interview in phone for branch operations manager in kotak mahindra bank. 4 rounds were taken including online test, 2 persons called me they said we r from kotak bank, gurgaon n said the process, said to join diploma course in banking n management n said to deposit rs.46000n they gave me receipt for this course fees from itm university. Next round rs.38000 for laptop n tab. I deposited wrongly this amount into given account which i deposited diploma course fees. They said i wrongly deposited said will be refunded after this account auditing is over n gave other account, i again deposited rs.38000 to given account. I paid rs.2850 for registration to consultancy n rs.6000 for background verification. They gave one letter in that they mentioned training will be from june 26th in hyderabad but due to non payment of gst charges they kept hold and after paying gst charges they gave me loi letter that training will be from september 20th in hyderabad. Recently i paid to them rs.20000 for gst charges n rs.25000 for library security deposit fees for job training in itm university to sbi account no : [protected]. After depositing all money process also still they r demanding rs.20000 for clearing online exam with good marks. Totally amount i sent to them is 178850.
Here particulars of the amounts i paid.

1. Date: 6-4-2018 transaction id :[protected] rs.2850 deposited to moinuddin idrisi a/c no : [protected], ifsc code: sbin0016582, sbi

2. Date[protected]. Deposited via paytm imps reference number :[protected]
Rs.6000 to moinuddin idrisi a/c no : [protected], ifsc code: sbin0016582, sbi

3. Date[protected] rs.10000 deposited to anilkumar lenkalapally
A/c no : [protected],
Ifsc : sbin0015517, textile park branch, warangal

4. Date :[protected] rs.20000 atm id : s5nc[protected] deposited to anilkumar lenkalapally
A/c no : [protected],
Ifsc : sbin0015517, textile park branch, warangal

5. Date :[protected] deposited via paytm imps reference number :[protected]
Rs.16000 to anilkumar lenkalapally
A/c no : [protected],
Ifsc code : sbin0015517,
Textile park branch, warangal

6. Date :[protected] rs.37600 atm id : s5nc[protected] deposited to anilkumar
Lenkalapally a/c no : [protected], ifsc : sbin0015517, textile park branch, warangal

7. Date :[protected] rs.400 money transfer via imps bank id :[protected] to
Anilkumar lenkalapally a/c no : [protected], ifsc : sbin0015517, textile park branch, warangal

8. Date :[protected] rs.38000 atm id : s5nc[protected] deposited to dussa kiran a/c no: [protected], ifsc code : sbin0007456, sbi.

Recently on[protected] i deposited rs.5000 and on 3-7-2018 rs.15000 towards gst charges total rs.20000 and on[protected] i deposited rs.25000 for library security deposit fees for job training in itm university to sbi account no : [protected].

Now they r telling cant cancel my profile n amount will not be refunded, here below r their phnos n emails and receipts of paid money in attachment.
Please do me favour n make to get my money refunded.
Phnos and emails of persons doing all this process.

Nilanjan roy - [protected], rm. [protected]@gmail.com
Namita goel - [protected], rm. [protected]@gmail.com,
Abhishek gupta - [protected], rm. Fc.[protected]@gmail.com,
Shashank rajdev - [protected], srj. [protected]@gmail.com, [protected]@kotak.com, test. [protected]@kotak.com

Haripriya - [protected]
[protected], [protected],
[protected]
Please do me favour n make them to refund my money to my bank account
My bank account details :

Andhra bank,
K. Guru raghavendra kumar,
A/c no: [protected]
Ifsc code : andb0000385,
Newtown, anantapur-515001,
Andhra pradesh.

Yours sincerely
K. Guru raghavendra kumar

Dear sir

Avneesh kumar dubey

Deat 01/12/18 ko kotak mahendra bank account ([protected]) se upi ke madhyam se account ([protected]) sbi bank ke upi account me balance (5000) transfer kr raha tha jiska re no[protected] h wah payment fash gya h aur abhi tk kisi bhi account me credite nahi huwa h kripya balance wapas karne ki kirpya kare

Have apllied for kotak credit card 10 days ago but till now the status is under processing.
But i got informed from your customer care officer that the application takes not more than 7 days to be processed.
I want to know my application status as early as possible.
Please do the needful and take imediate action
My application no[protected]

I having credit card of kotak with crm 43778100. Till nw my payment r intact. I have done imps of r's 15500 frm axis bank on 9th nov. Due date is 7th nov. Kotak is stating it is credited on 15th and i have been charged interest for 8 days actually it should be 2 days. I am dissatisfied with service. Kotak has been telling it is credited 15th. Please show proof. I have sent statement to them showing transaction done with all details

I was submitting request for mobile updation on 5 th november 2018 but till now it is not updated. When on 8 th november 2018 again i visited to branch one of employee said network is not working. Then again i was visited to branch (Vasant kunj) on 1 st november 2018, till date mobile number is not updated when raise a question why mobile number is not updated they replied your mobile number is written in the form is wrong. I don't understand when i visited branch on 8th november they didn't informed me. Even on 5 th november she confirmed the number and today she refused. Employee of vasant kunj branch very badly misbehaving with me. Even teller instructing their gaurd to thrown me out from the branch. They are using abusing language and their office boy held my hand for pushing me out. I need immediate action especially two people... Is this way they treating their customer.. What type of service quality they giving us.. Taking one month for mobile updation...

I am kotak flexi plan ii (Regular) policy holder bearing no. 00646534. Kindly send me statement of returns accrued on my policy as of now so as to enable me to withdraw the same. Kindly mention me the documents required and location of branch where i should approach for claiming my amount. This is my email address : [protected]@gmail.com

Hope details are furnished at the earliest

Hi,
I am prolay chakraborty i have an account in kotak bank, 21/11/2018 09:52:19 i was try to withdrawal 500 in sweep my debit card in karur vysya atm locations dr as rao nagar road 500062. Money not withdrawal but my balance was debited in my account. I was 100 time try to reached to kotak customer care but they did't pick up my call,
Even i was contact to near kotak branch, they are also not help me. Next day i was contact to kotak customer contact centre [protected], they raise a complaint service request number: sr#1-[protected], but still not refund my money. Please help me...

I want to bring to your notice a case of pathetic customer service and negligence in resolving a customer issue from kotak 811 saving acount ahmedabad. Here is sequence of activities happened
Bank blocked my account due to failure addres verification without inform me. Then i visit my home branch twice with document. But i didnot get any revert back my accout was still blocked.

First complaints: contacting customer care excutive is like going thru hell then also we will not able to contact them.

Second one while ordering something from third part we can't contact bank for emi option but at the return time they never ever close emi option.

Kindly contact [protected] cause am not able to contact you.

Note; without resolving this issue am not going to pay so goe penny for you. Not even extra money.

Vijay bhivsen pathare
I want to close my saving account (Account no. [protected])
Ahmednagar branch

I don't have any personal check book. So i want to close my account as early as possible. That bank is also add the charges of minimum balance.

Please close my account. I also visit at your branch but they want other bank check book but i dont have any check book.

New way to fool customer. There are 2 places where customer need to go through terms & conditions. 1 t&c of the credit card you choose, another one is is general t&c for all credit cards (Which customer is unaware of).

There is a card pvr card wherein your bill is if rs. 10, 000 you will get 2 pvr movie tickets free.in general terms & conditions it is mentioned the transaction should be billed transaction for the month to get this. But they have not defined billed transaction.

In my bill for the month, i was billed rs. 11, 500 which includes rs. 1800 emi transaction. So they have denied my free tickets stating emi transaction is not billed transaction. Bulllshit.

Biggest joke is my bill also states. Total bill amount is rs. 11, 800 & not rs. Rs. 9800. I think these banks want customers initially then just fool them.

I have opened kotak mahindra salary account on august 2013 and maintained it for 3.6 years. I have not been using it for past 2 years. I never got an email nor message detailing the maintenance charges.
When i have opened the account in 2013, they said there will be no maintenance charge if the salary gets credited for 6 months and in my account, salary got credited for more then 3.5 years.
And now when i call customer care, there say a huge lump of amount to be paid as maintenance charge. Why can't kotak mahindra send monthly emails with the amount outstanding? Are you trying to fool the customers?
Im frustrated calling customer care
Kindly close my account
Salary account :[protected]
Current account: [protected]

Thanks,
Anjani