Kotak Mahindra Bank — Interest loss due to auto sweep facility not activated even after same is informed in account opening form | |||
I have opened saving account with (3 in 1 account) in kotak goregaon east branh in december 2014. I have also applied for auto sweep facility during the application which is also confirmed by branch. However same is not updated in system accordingly till 4th feb 2016 when i get to know that i am receiving normal saving interest instead of term deposit interest rates. I have complained about it and it was activated around 10th feb but what about interest prior to that period. Branch as well as customer care is not taking my complaint. Was this information helpful? | |||
|
Kotak Mahindra Bank customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Thanx from Prompt response..Please check your email box. I have sent my info.
Dear Kotak Bank Customer Care
Today 5 days completed and i have not received any reply from you regarding my above complaint.
No contact or call from customer care after one initial email on 21st June 2016.
Today 5 days completed and i have not received any reply from you regarding my above complaint.
No contact or call from customer care after one initial email on 21st June 2016.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
29%
Complaints
4806
Pending
0
Resolved
1326
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
We apologise for the inconvenience caused.
You may write to us at solutions.[protected]@kotak.com for us to assist.
Thanks and regards,
Kotak Team