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Kotak Mahindra Bank Complaints & Reviews

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Last updated Mar 27, 2024
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Kotak Mahindra Bank Phone Numbers

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1800 02 6022
547
406

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Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 187

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R
Rajesh.sm
from Hyderabad, Telangana
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Not helping the customer loan No 59786143

Address:Chennai, Tamil Nadu, 600034

Sir I have taken personal loan in kodak and I have paid the Emi for past 4 months, but for July Emi I had maintained 5000 balance in my about a.c. but still I received a msg saying I have not paid my Emi..I have given instructions for ecs as well.when I contacted call center I came to know they were using my cheque for Emi and they say they don't have cheque to present which was not informed to me..now they are penalize me for over due charges...
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M
Maninivikkygpt
from Varanasi, Uttar Pradesh
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Credit card issued without my knowledge

Address:Mumbai City, Maharashtra, 400042
Website:www.kotak.com

This is in reference to a credit card, which has been issued to in my name and blue dart is trying to dispatch it to me.
Not sure, why a credit card was issued without my knowledge. The blue dart no. Is awb# [protected].
I have instructed blue dart to return it to the shipper, however, i have received the pin envelop at office address, which was received by my friend.

I tried to convey this over the call to kotak...
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M
Maru mahesh
from Mumbai, Maharashtra
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Credit card payments thru billdesk credit card no 4166441501465916

Address:421201

Credit card payments thru billdesk credit card no [protected] amount rs 5000/-debit from my idbi bank my mail add is [protected]@gmail.com and mobile no is [protected]
Amount debited from my account but not confirmed receipt from your side.. So pls help me... And amount credit in my account
Your faith full
Mahesh maru
[protected]
[protected]@gmail.com...
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S
sharma.mahesh26
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Various charges as par tbms desc.

Address:Mumbai City, Maharashtra, 400061

Hi everyone,

I better half is also victim of this fraud. I was told that this is zero balance account (Jiffi account). I don't have to maintain any balance, said by the sales person. Now i am being charged randomly not once but twice for the same transactions

19/08/2016 chrg: cw fee/[protected]/[protected]/280616 (Value date:18/08/2016) tbms -28. 75

19/08/2016 chrg: cash deposit 27062016 mumbai...
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G
gauravonline
from Mumbai, Maharashtra
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Kotak barclays credit card collection threatening and obscene calls

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I gaurav choudhary, (Lung cancer patient), receives highly threatening and obscene calls from[protected],[protected]'[protected] and [protected] (Kotak 3rd party agents-all fake names);

They will say that i am calling from cibil, when i asked that provide me the details of account no then they will only say that its barclays - year - 2007 (I was in school) - they are not willing to provide any ac no.

Already...
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shlndr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Updating mobile number for otp

Address:Gurgaon, Haryana, 122001
Website:www.kotak.com

I am a kotak mahindra bank customer from last 4 years and i moved to different city & state. I cannot access my online banking or pay my bills because i cannot access my online account without the otp number. The number which is registered with kotak mahindra bank i. E. No longer exists anymore. I need to update my new mobile number, but i cannot do this online and talking to customer care has not helped at all.

Please help...
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V
Vijay achari
from Mumbai, Maharashtra
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Fraudulent transaction happened on my credit card dt. 03rd aug 2016

Address:Mumbai City, Maharashtra, 400078
Website:Dealsmantra_Epaykerela

Please note i had been issued a new credit urbane chip card on dt. 28th july 2016 on the basis of my old credit card of kotak bank as renewal. There after on 03rd aug 2016 at 15:00 hrs, i was repeated call by unknown person from cell no. [protected] asking details of my card for verification purpose, one lady staff & one male assisted posing as bank official & thereby compelling to give details or confirming my pancard no., also whether same...
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M
mhesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash deposits charge

Address:380008

Res. Sir.
In kotak mahindra bank i have one current account. I have deposited cash in my accounts. I deposited cash in my own account and in my home branch.
Now bank is charging for cash deposit.
They never inform about such a charges prior. And now they are deducting cash deposit charges.
I want to know how they are charging on our own money.
Thanks....
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A
Amarnadhreddy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal loan not received but amount debited from my account

Address:560036
Website:www.kotak.com

[protected] i received a mail stating
Subject: loan confirmation mail — c h amarnadh reddy

Dear sir,

This is with regards to your personal loan application with kotak bank

Request you to confirm the below details

• kindly confirm that you have applied for a personal loan with us :
• your employee code as per payslip/id card :
• applied loan amount...
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H
hemanth48
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal loan processed with false promises

Address:Bangalore, Karnataka, 560100
Website:www.kotak.com

I have applied for a personal loan for the amount of XXXXX.

I got call from this number [protected] (his name might be shaif) from Bangalore, Kotak branch has approached me with these promises,


1. tenure 5 years
2. processing fee 999/-
3. pre-closuring charges is 0% after one year
4. Rate of interest is 11.49/-

I have submitted all the documents to him and same got...
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M
Manjunathct
from Gurgaon, Haryana
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Keep on getting a call from credit card sell

Address:Bangalore, Karnataka, 560050

Keep on getting a call from kotak mahindra bank's credit card sell persons. Many time i told no to them. Still they call from different mobile numbers... Daily they call and ask me apply for credit card. I told them update their database and escalated, still there is no luck.

Please help to stop this service.

My mobile numbers: +91 [protected]...
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K
krharinath
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg my Zero Balance Salary Account

Address:560079

I was working with a company wherein they asked me to open an account in ING Vysya Now it is Kotak Bank for salary. They told me that it is Zero Balance account. Now I left the company and joined some other company. I not using the Kotak Bank Account. Now the account it is showing negative balance of Rs. 2441.17 . I want to close this account . Please help me ....
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G
GPK
from Mumbai, Maharashtra
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TBMS charges- Please Help

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

Kotat bank charged me. I wanted to know reason of below charges.

08/08/2016 Chrg: Decl/[protected]/ALW07071/[protected]/250616 TBMS -28. 75

Account number : [protected]
Contact: [protected]@gmail.com...
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S
salmanss68
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non maintain balance charge without information

Address:560078

Hello,

I am shohib salman. Without informing me kotak bank has deduct around 1400 rupees from my account. Before deposit they did't inform me that they are going to charge 690 rupees from april but after deposit they charged 690 + 690 rupees from my account. I have deposit 10, 000 in april still they charged of april. I just want my 1400 rupees back into my account because there is not my fault.

Thanks, br...
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N
natshar
from Mumbai, Maharashtra
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Want to close salary account

Website:www.kotak.com

I want to close my salary account so can i close from another kotak branch ?
and also bank charges from me a low balance maintain charges.
some time bank msg me that ur available bal is -1280 and some time send me messege that ur available balance is 0 and now i got the messege from kotak bank that ur available balance is -3000. in my kotak salary bank there is 0 balance due to i left my previous company and i m jobless now....
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M
Mehta.anita
from Delhi, Delhi
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Company has withdrawn money without informing me!!

Address:New Delhi, Delhi, 110048
Website:Consumecomplaint.in

Company has withdrawn money from my account without giving any information under a kotak assured saving plan policy and the amount is around rs. 21000 before that company was deducted some money from my account unnecessary. Kindly take strictly action regarding this i must say that i want my money back in any condition.
Thanking you
Anita mehta,
[protected]
[protected]...
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G
Gagan Bharmi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IMPS Timed Out but Amount Deducted

Address:Ghaziabad, Uttar Pradesh, 201009
Website:www.kotak.com

Hi Kotak Team

I Gagan Deep Singh with Customer relationship number 46878071 having a salary edge account in kotak, made an IMPS of Rs 20000/- on 4th August 2016 at 2:13 PM with reference number[protected] was declined due to transaction been timed out. The amount was not transferred to the beneficiary account but deducted from my account. I need to transfer that money on urgent bases please help me out in getting my refund...
+1 photos
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K
kotakscam
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment by Kotak Mahindra Bank - wake up call for you.

Address:560092
Website:kotak.com

My son was harassed and have been given runaround for 2 weeks to open a NRE account. Whenever we tried to call them or approach them, they either hung up phone or said it will be done in two days. It went on everyday for 2 weeks. Only when we wrote to nodal officer they forwarded our application after two weeks, but non functional. Account is still in debit freeze mode, due to their pathetic system issues and goo[censored]p done at branch level.br...
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A
anurag.thakur
from Mumbai, Maharashtra
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Harassment - foreclosure of personal loan

Address:560015
Website:www.kotak.com/personal-banking/loans/personal-loans.html

On 15th july, i've done a complete foreclose payment of the pending amount of my person loan. as informed, the personal account was supposed to be closed within 5 days and noc to be sent within 5 days to my communication address.

On 20th july, when i called up the loan team via kotak customer care number, they told me that your account is still active. the person assured me that he has marked an email to the loan team requesting...
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Nitin Dave
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Personal Banking Services

Address:New Delhi, Delhi, 110090

Pathetic customer service. Never had such bad banking experience. They are frauds. They deduct money from customers accounts for opening account & tehn never approach the clients. Their executive shows their bad attitude, they are even not bothered to update clients about the status. False promises by customer care for supervisor call. Non responding call center. They respond to Customer without checking things. Would never recommend to anyone.br...
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