Kotak Mahindra Bank Complaints & Reviews

I have an account in you kotak bank branch bundi rajasthan today I was visit a bank to submit an amount in my saving account but the behaviour is too rude by bank employee miss anjali saini and she also asked to close account and generate a closure form and told me for sign to close account. And when I was asking to give a copy of closure form they refused and use abuse words to me and about my proffession and hurt my self respect.

Bhomesh agarwal
Bundi [protected]

We had a Home Loan with ING Vysya & the agreement was on Floating Interest
basis.Now ING is merged with Kotak Mahindra but the terms & condition of the agreement still remains the same however Kotak are still charging the Rate of Interest @ 10.35% where as the current ROI is 9.40% charged not by other Banks even by Kotak.We fail to understand as to why Kotak are charging 10.35% despite our several follow ups thro E mails, Tel talks & half a dozen personal visits but with no change& they are demanding 1% as administrative charges for ROI.This is a clear violation of Agreement/ RBI directives.

A/c No[protected] Patiala Branch. Even after 10 attempts I failed to add beneficuery. I mentioned correct IFSc code of PNB the mall patiala and also tried second search option mentioning Branch name/city, but it states Not found. What kind of poor software you have put in which could not locate the IFSC code in in 10 attempts. This is not first case, prevuously also when I wanted to add beneficiery I had to put about 15 attempts. What is wastage of time

With regards
SAT Narain aggerwal

Hi,

I am Nehal Kumar Mishra, I initially registered for a Jifi Saver account but reading all the negative issues highlighted here I was afraid and I wanted to close the account prior to its creation.

Hence I created a service request SR#:1-[protected] which was created at around 9.20am on 09-September-2016, yet these people at Kotak Mahindra Bank went ahead and created an account at the same day ie, 09-September-2016 at 8.32pm against my wish, which is almost 12 hours after me raising a service request.

Since my service request was dishonored, I will want to complain to a higher authority but all of them are the same, I believe I am not liable for closure charges in this case.

I now fully feel the pain that other customers are going through.

I have transferred money through netbanking but transaction is failed but money got deducted. Its not refunding automatically. I want quick solution for this issue.

A/c: [protected]

KOTAK will help to increase BP!!! Really unsatisfied with Kotak bank.

I have tried to contact all below help lines, it is not at all reachable.
[protected]
[protected]
[protected]

I will suggest everyone not to take loan from Kotak. My personal advise do not bank with Kotak. Its a un-professional bank. I took loan from ING, with commitment of zero foreclosure. It got merged with Kotak. After 2 years I went to foreclose my loan. First they took 1 month to send me my foreclosure letter. So I have to pay additional interest of 1 month. But I was surprised to find, they have charged 4% of foreclosure. When I went to the branch to discuss this, they said I have to provide mail of zero foreclosure. They said, after merger, they do not hold any such document from ING. I talked to the ING sales person, who is currently working with Kotak, why 4% charged. He said clearly, in ING they had a blanket approval of 0 foreclosure, but after the merger, Kotak wants document, which he do not have. So I have to end up paying 50, 000 foreclosure changer.

My suggestion and strong recommendation is do not bank with Kotak, it is most un-ethical bank I have been associated with

Firstly i will suggest everyone not to go for a kotak mahindra bank credit card. I have used kmb credit card and due to some reason i was not able to pay my one month minimum due because of which they have blocked my debit card and i was not able to withdraw my salary. And after that i have raised a complained to the customer care and response was pathetic from the customer care they were not able to resolve my query and finally i went to the kotak bank main branch where they said that the issue will be resolved but what they have done is inhuman instead of deducting my minimum due they have deducted my whole salary. As per other bank they will just block the credit card or if minimum due is not paid they should have raised a penalty. Phone number [protected]

I have a saving account and a credit card with Kotak ( CRN#[protected].

I had cancelled my a year before and now I have received a message stating I have to pay some annual maintenance charges on my credit card. When enquired it was told that the card was blocked and is still active.

My concern is that, why should I pay any amounts for a cancelled card. If it is still active, why did Kotak do not have a responsibility of let me know the status for the entire 1 year.

Thanks,
Ravikanth.Tadepally
+[protected]

He bank has not given reply to my query of 29th August 2016 as attached here for your reference.The date of payment is 12th Sept.2016.Please do the needful.

Sent from Yahoo Mail on Android

On Mon, 29 Aug, 2016 at 19:28, prafulla nagar
wrote:
Sir
refer below text of email by Skype
Regarding payment of Rs. 595.23.i n my credit card statement of 16th August 2016.S once the payment is Refused by them why the said amount is charged from me. kindly do the needful.please consider this email

Thanks

Prafullit Nagar

On Tue, 9 Aug, 2016 at 22:01, Skype
wrote:
This is an automated email, please don’t reply.

Hi prafulla,

www.skype.com
Problem with your payment
Unfortunately, your payment failed, but don’t worry, we didn’t deduct any money from your card.
Here are your order details:

Skype Name: prafullanagar
Total amount: EUR8.04
Transaction date: Aug 9, 2016
Order number:[protected]
Order status: Refused

Hi team,

I worked for techmahindra it services, shollinganallur - chennai,

And policy no is - 3108408.

In my office there is one guy from kotak mahindra bank named iyyapan-mobile no ([protected]),
Came to our office and told us about "kotak assured savings plan",
He told us like in this policy we have to pay around 30, 000 per year
And after 3 years we can withdraw the amount of
(30, 000*3 years =90000+ interest 10000),
O after 3 years we will be eligible to get the amount 0f 1 lakhs, so i have paid the amount in the first year,
But now i contacted the kotak customer care, they are saying it is not possible to get the amount of 1 lakh,
It is a wrong commitment given by the kotak mahindra banker mr. Iyyappan, before signing the bond i have asked iyyapan,
In the bond it is mentioned that after 10 years only we are eligible to take the amount,
But he denied and told us after 3 years for sure you will get 1 lakh rupees.
Based on his advise,
We (Pradeep, senthil andavan palani, rajkumar, jayasurya, elakkiya)
Tech mahindra it employees have choosen this plan based on the false statement provided by the kotak mahindra banker (Iyyapan)
His mail id (Ayyappan. [protected]@kotak.com) and his gmail (Hari. [protected]@gmail.com), as a mahindra group employees we both stand together
And provide us the solution, and we have escalated to our corporate services of tech mahindra because he (Iyyapan) came into our office
And told us all these stuffs. Kindly take very severe action on ayyappan, so that it shouldnt happen in the future of our employees,
And ultimately i just look forward to return my total amount which i paid till now. It is 30, 000 (Thirty thousand)
Asap.
Kindly contact me on this number[protected] for more details.

Note - now ayyapan witten his apology letter and it is submitted to teynampet branch

And i am having the video proof while he mis sells the document

I had done twice online recharge the same day from 2 atms and 300rs from each card has been deducted without any recharge.11 days have passed but i've not get my money back.
My debit cards are of punjab national bank and indian overseas bank. Kindly help me out, i've lost 600 rupees in total while doing online recharge which didn't even happened. Kotak services are not good and i'm never going to use this anymore while online transaction.
I'll be humbled if some steps can be taken soon in my favor.
Thank you
Gurpreet kaur gill

Hi Kotak,

My CRN is: 99384155

I am very disappointed with your bank services, and facing lots of issues and penelties due to this, I had one IMPS traction from my account to another account on 02-09-16 of 2, 00, 000 rs. and its fail and i got massage from your side:

"Your fund transfer request for Rs. 200000.00 on 02-09-16 could not be processed. Please try later (IMPS Ref no.[protected]."

But the amount had been deducted form my account and it wasn't there neither in my account not in the transferee's account, then on 3rs sep i called ur customer care and told them all situation, then they said with in a day your fund will be back in your account or your transferees account.

But today is 4th Sep and still there is no fund neither in my account nor in my transferees account. I called customer care again today & they said we are unable to get the reason and have filed your complaint (No: 1-[protected]) it will take 4 working days to give back your fund.

I am very disappointed why its so complicated when you know the actual reason and i received the same massage. I have gone for an IMPS as it was an urgent transaction i was seeking but now i have to bear multiple penalties due to non availability of fund in either of my account. Can you help me understand who is going to bear all these penalties are you ??

If this is the kind of services you have then you shouldn't even run a bank. As you are here to make our life easy instead you have get me into so much trouble.

I will see to it that my issue is highlighted in social media as well so that others can be saved from this trouble & restrain banking with you guys.

Regards,
Praveen Tewatia

Name : Priyawrat Dipak Jariwala
Loan A/c. No - CF / 9618039
Car - Chevrolet Cruze
Installment Amount - 33727
Installment Due - 33727*5=168635
When i went to bank to clear my all due and penalties of my car loan bank manager tell me your car is sale in Rs. 4, 50, 000/-
my Loan Tenure is Expire in 10th Sep 2016.
They never give any prior notice to me. they come to my home when nobody in at home and sign surrender letter from my Watchman.
so please do need full in this matter

Kotak spln loan ac no 59899891 But i have not Received Loan amount of 3, 89, 037Rs EMI debited from my account with out intimation.I given so many complaints but no response from Bank.complaint No's[protected], 1-[protected].
In My cibil score also showing Loan amount 3, 89, 037Rs with out getting loan amount how can i pay emi.
Now i need a compensation regarding this issue. i need to pay another bank emi but that amount debited with out intimation kotak bank.please resolve this issue as soon as possible.
Aug 10th 2016 debited emi from my account now its sept 02nd 2016 till now i have not received any replay from kotak team.

I am a holder of Privy League Signature Credit Card of Kotak Mahindra Bank. Being harassed by rude calls made by recovery agents on a day to day basis for the re-payment of credit card dues, I called the customer care and expressed his desire to cancel the credit card, because it was a cause of not only mental and psychological agony and harassment to me, but also resulted in a drain of my financial resources, in the form of lot of onerous and unexplained charges, which was levied every month and reflected as a part of amount due. Getting in touch with the customer care executive and explaining to him the problem is another ordeal that every customer is put through. Calls are transferred and disconnected innumerable times, before the call finally goes through. It appears that it is not customer care but a customer harassment centre. Anyways that is a subject matter which is not being discussed herein. So finally when the call connected with the customer care executive, I enquired the total amount payable for cancelling the card. After a call which lasted for about close to two hours, I was told that the total amount payable was approximately Rs. 1, 01, 250/- (Rupees One Lakh Two Hundred and Fifty only). Approximately because the ban k could not tell me the exact amount due. I clarified with the so called customer care executive that if I paid the indicated amount, would the card be cancelled. He told me yes.

So, as discussed with the so called customer care executive, I made a payment of Rs. 1, 01, 250/- (Rupees One Lakh Two Hundred and Fifty only) on 01.06.2016. I also told the concerned executive at the bank branch that I was making the payment so that the card could be cancelled. He called the concerned officer from his phone and enquired the amount due for cancellation of the card. The concerned officer told him to make a payment of Rs. 1, 01, 250/- (Rupees One Lakh Two Hundred and Fifty only) and the card would be closed. Hence, I made the payment and of Rs. 1, 01, 250/- (Rupees One Lakh Two Hundred and Fifty only). The payment of the said amount of Rs. 1, 01, 250/- (Rupees One Lakh Two Hundred and Fifty only) was made with a great difficulty.

Recently, I was shocked to receive a message from the bank, indicating that an amount of Rs. 5, 959.03/ (Rupees Five Thousand Nine Hundred and Fifty Nine and paise three only) was due. When I called the bank to ask, I was informed that annual charges had been levied on the card. I replied that I had on various occasions requested the card to be cancelled. The executive quite rudely replied that I could not prove the same and that I had to pay the said amount. I requested him to raise a request to record my complaint. He refused. I told him that I will be constrained to redress my grievances before appropriate forums, to which he coldly replied that I had to make the payment and that such complaints are made on a daily basis but nothing happens, and that I would end up running from pillar to post.

I am victim of onerous and illegal charges being charged to my credit card, which I do not even use. It is not only illegal, but also unethical and unfair trade practice. The bank and its officials are randomly levying charges on my credit card, which at the time of taking was made out to be free of annual charges and hidden costs. This is inter alia unfair trade practice, abuse of dominant position and in any way illegal. Recently, I have also come across various people who have been burdened with such charges at some point of time or other. The onerous charges and terms and conditions are not appraised at the time of taking the credit card. In fact, an unsuspecting customer like me is told that the card is free and without any charges. I request you to kindly reverse the illegal and onerous charges levied on my credit card, otherwise I will be constrained to approach appropriate forum/s to redress my legal grievances, in law – civil, criminal and tortious.

Best regards,

Kawaljit Singh Bhatia,
Advocate,
10, Lawyers Chamber,
Supreme Court of India.

Hi, i made a imps from my kotak account towards (Sbi account) of rs/- 7000 and 4500 on dated 031-aug-2016.
But imps could not be processed due to beneficiary credit status unknown. I am still waiting from my money back but nothing happened... Request you to please refund my money if transaction is not successful.

1. Your fund transfer request for rs. 4500.00 on 31-08-16 is timed out. Please check with your bank (Imps ref no.[protected].

2. Your fund transfer request for rs. 7000.00 on 31-08-16 is timed out. Please check with your bank (Imps ref no.[protected].

I want to close my salary account so can i close from another kotak branch ?
and also bank charges from me a low balance maintain charges.
some time bank msg me that ur available bal is -1280 and some time send me messege that ur available balance is 0 and now i got the messege from kotak bank that ur available balance is -3000. in my kotak salary bank there is 0 balance due to i left my previous company and i m jobless now. so what should i do kindly reply.

Thanks & regards
Gajender Kumar
[protected]

Sir
refer below text of email by Skype
Regarding payment of Rs. 595.23.i n my credit card statement of 16th August 2016.S once the payment is Refused by them why the said amount is charged from me. kindly do the needful.

Thanks

Prafullit Nagar

On Tue, 9 Aug, 2016 at 22:01, Skype
wrote:
This is an automated email, please don’t reply.

Hi prafulla,

www.skype.com
Problem with your payment
Unfortunately, your payment failed, but don’t worry, we didn’t deduct any money from your card.
Here are your order details:

Skype Name: prafullanagar
Total amount: EUR8.04
Transaction date: Aug 9, 2016
Order number:[protected]
Order status: Refused

This is in regard with the my Personal Loan - SPLN[protected]
Customer name : Shilpa .V

I have foreclosed the personal Loan i had with Kotak and got the NOC on 13th July from the bank . till date i have not got the refund of the Excess amount of EMI - amount of Rs.14101

I have reached customer care couple of times and every time they say it will be credited in next 24 hours . but till date that 24 hours has not yet come.

Can the concerned person or department take care of this request and do the needful

I have recieved a calls from this no. [protected] regarding some dept... But they are calling like 50 times back to back... And using filthy languages... Kindly stop this... Harrasing people is ill leagl. They are calling some random people that i only know asking them to pay money... Harrasing them also calling them 20 times a third person who is not related to this matter atall is not correct.

I am going to file a police complaint about this.