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Kotak Mahindra Bank Complaints & Reviews

1.5
Last updated Apr 25, 2024
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Kotak Mahindra Bank
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Kotak Mahindra Bank Phone Numbers

Toll free
1800 02 6022
548
406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 194

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S
Sandeep02
from Vijayawada, Andhra Pradesh
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Did not fulfill the promise and also no one is responding on that

Address:560038
Website:www.kotak.com

Name: sandeep kumar
A/c: [protected]

When i got credit card from this bank then they promised me two movie voucher after spending some money on credit card within some time frame. I did same but till now i didn't get any voucher from their side. Regarding this so many times i called customer care and also wrote to so many persons to that bank but no one took ant step to resolve my issue. It became more than 8 months...
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A
Arpita Pal Chaudhuri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Premium for kotak assured savings plan insurance have been deducted twice delaying to refund the amount credited for the second time

Address:Kolkata, West Bengal, 700037

Dear mam/sir,

I had to opt for one life insurance scheme policy no. 03170021 in the year 2015 since i had applied for personal loan in the same mentioned time.In the year 2015 the annual premium was deducted from my bank account as ecs, again in the year 2016 for annual premium before the due date i was getting incessant calls from kotak life insurance department to pay for the premium, i have made the payment of rs 20, 363...
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N
Nitindoshi
from Mumbai, Maharashtra
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Threat calls

Address:Mumbai City, Maharashtra, 400028
Website:kotak.com

From last 2 days i am getting threat calls from kotak mahindra bank for barclays outstanding, i have been very polite to the guy but he was just abusing and giving life threat, while asking him about legal action he said he is not afraid, you can file a complaint we have very big back up.
Mr.Ganesh kalina office Mumbai, the person is abusing like anything and giving unaccepted threat, this is completely unacceptable, he is calling...
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D
drishty group
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Account debit freeze

Address:201005

Dear sir,
I opened a bank account after so many request from person of kotak mahindrs bank visiting my office in delhi.
Even i don't need but he told me about benifit and some other features. He asked me for a cheque rs 20000k but he said he will return it after account will get open as it is 0 balance account.
After opening account he put cheque for clearing when i saw that i called the person of kotak he didn't responded....
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Address:600110
Website:www.kotak.com

Hi,

My Kotak SPLN Loan Account number 59631463

I have my bank account with the necessary funds (Rs 13, 301/-) on 7th April 2016 to clear my EMI amount on 10th April 2016. But ECS has not been initiated by the bank on 10th April 2016 and the EMI amount not debited from my account. Bank executive said there was some server problem and unable to debit.

Now the bank says to pay by cash with bouncing...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.kotak.com

Kotak Mahindra Bank Credit Crad Department is the worst department
They call you for Credit Card and tell you that you will get the credit card within 15 Days
They have called me many time
each times i told them reality about my address, ITR, salary slips bank account details and ID and all. each time they assured me that you will get credit card this time
we have launched it for you for free this and thatbr...
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P
pramodnimbhore
from Pune, Maharashtra
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AMB charges are deducted from my account.

Address:Pune, Maharashtra, 412207
Website:www.kotak.com

Please close my kotak mahindra saving account. As two times amb charges are deducted from my account. And this charges are to much high. Other baks are not deducting that much amb amount.
My account number is : [protected]...
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G
ganesh882001
from Mumbai, Maharashtra
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Money taken out without permission

Address:Mumbai City, Maharashtra, 400099
Website:BANK POLICIES

Hi I would like to raise a complaint against kotak credit card as they have taken out 17794.57 from kotak bank account without my authorization and and they have not put that money on the credit card as well and have blocked it and when contacted they say that they will credit the money onto the credit card after 2 days. All of this happened even after me contacting them upfront earlier in the day and telling them that I am going to make...
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J
jinit001
from Pune, Maharashtra
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Complaint against harassment of kotak bank recovery agents

Address:Mumbai City, Maharashtra, 400001

Dear Sir/Madam, This is to inform that I Jinit solanki had a credit card from ABN AMRO BANK card in 2007 which I have never applied and someone else miused the card and there is a huge outstanding on this credit card

Now I am getting HARRASING THREATS KOTAK Bank recovery team from 61988359 MS NEELAM seeps branch andheri (e).
They are continously calling on my landline and my relatives and my other office associates like...
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M
MalinaKumar
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Unfair bank service

Address:400097
Website:Www.kotak.com

The Bank does not refund you if happen to use a ING Vyasa ATM that in my case, at Jayanagar, Bangalore did not dispense cash but my account was debited with Rs 10, 000/- and now the bank is unwilling to refund me. They state that as per the 'acquiring' banks records they will not reimburse.I had to raised the issue several times thru phone banking and net banking since the service staff only raises SRs and closes them promptly within the...
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Address:560078

I opened a term deposit in kotak mahindra bank. Actual tenure was 1 year. I closed it 45 days before the maturity date due to emergency need. But, the bank has returned less than the actual term deposit principal amount. I raised a request to return the full principal amount and the interest with the adjusted interest rate due to premature withdrawal. I have been waiting for my money for more than 7 days. No action has been taken from the...
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Address:Mumbai City, Maharashtra, 400706
Website:www.kotak.com

Honestly the staff sucks and you guys owe it.

My RD maturity was schedule on 11/03/2016 but they changed it without any notice to 5/04/2016.

Complaint raised on 11/03/2016 but still they are trying to find out what the exact problem is even after a complete information was provided in email (The Fact they were not bothered to read the mail I sent to them).

On 18th the Branch ask for RD number (I...
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V
velusamy1245
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Unethical behaviour

Address:641 603

I have been using kotak credit card for the past 4 years. my CRN number is 50341373. on march 4th they suddenly decreased my credit limit to 28100 just by infroming me through an sms with an immediate effect. i called upto the customer care and asked about it they told that due to internal policy of the bank they have decreased the limit. on the same month bill the over limit fee has been raised and i called to customer care care they had...
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S
sumit212
from Surat, Gujarat
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False promise about no charges while applying for credit card

Address:500032
Website:Request Nos:- 1-4218094371 , 1-4232999075

Hi
I have applied for Kotak credit card.Executive said that there is no joining fee and it will be lifetime free if I register for billpay.
Now they have charged joining fee, not reversing it and also not helping me.
Created two SRs but they simply close it without communicating me any resolution. (Request Nos:- 1-[protected], 1-[protected])
Please reverse joining fee transaction and cancel the card as I do not want...
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C
Codey Akash
from Delhi, Delhi
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transfer money not updated in my account

Address:A360 Rajiv nagar new delhi near banke bihari mandir, New Delhi, Delhi, 110086

Very bad experience while opening 811.
I have open 811 new account online and verification done on Saturday by home verification .After verification i got message with link to pay and i paid through Debit card 1500 rs, but still amount not updated in my 811 account. Tried called to customer care but they say that its not there link but i am getting balance update on same sms contact by which i get this link. Rise complaint request...
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P
pravasini1
from Bengaluru, Karnataka
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Regarding complete information not provided for credit card request

Address:560100
Website:Indian Consumer Complaints forum

Hi its been more than 2 months i have requested for replacement of lost credit card, but could not receive my card till now.If i am calling to kotak customer care then getting an information that its pending with bluedart and they are providing awb no.I tried calling bluedart customer care they have asked to check with bank.
I have been calling many times to the kotak customer care..And getting same information wait for 2-3 days, pending...
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S
Sampathbsk
from Hyderabad, Andhra Pradesh
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Miscommunication about fee and charges on credit card

I have been cheated by the bank stating a free card will be given to me based on a personal loan I have taken, but was charged joining fee . Then I contacted customer care to close the card 3 to 4 times, every time executives are taking the requests and saying we have tried to contacting you but you r not reachable and unconditionally closed the tickets. Could you please help me have this issue resolved as they are not even giving any Higher...
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U
Uday Datrak
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

22000 deducted, again 2100 deducted and again 2700 will deduct for inactive account

Address:500060

Hi Sir,

My 22, 000 was deducted from my account one day saying that my accoun t was not maintaining minimum balance, after too many converstaions from mutiple people, including company management and Kotak bank, they said they will reiumburse small amount every 3 months(2700 rupees) BUT for that they asked me to deposit 10, 000 rupees. so I deposited 10, 000.

Inititally they refunded 5000 rs, in that again they...
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Address:Faridabad, Haryana, 121005

I have written so many emails to kotak for transfer of my PL to HDFC bank but they are not responding to it . They are just asking for bank statement again again which I already did. I even once visited to their office in CP and Vaishali enclave and submited all the docs but still no response. I am being harrased. Please help.

Ritesh Kumar...
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H
hamitesh
from Pune, Maharashtra
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Totally unprofessional attitude

Address:411041
Website:www.kotak.com

1. Please refer kotak credit card application form no[protected].
2. I had applied for a credit card on 07 mar 2016. I recieved a verification call from your credit card verification department through tel no [protected].
3. I need to hereby inform you that the verification department of kotak mahindra bank lacks basic courtesy and needs a huge level of improvement. The person verifying details from me did not bother to introduce...
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