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Kotak Mahindra Bank Complaints & Reviews

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Last updated Apr 15, 2024
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Kotak Mahindra Bank Phone Numbers

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1800 02 6022
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Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 188

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A
anurag.thakur
from Mumbai, Maharashtra
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Harassment - foreclosure of personal loan

Address:560015
Website:www.kotak.com/personal-banking/loans/personal-loans.html

On 15th july, i've done a complete foreclose payment of the pending amount of my person loan. as informed, the personal account was supposed to be closed within 5 days and noc to be sent within 5 days to my communication address.

On 20th july, when i called up the loan team via kotak customer care number, they told me that your account is still active. the person assured me that he has marked an email to the loan team requesting...
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N
Nitin Dave
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Personal Banking Services

Address:New Delhi, Delhi, 110090

Pathetic customer service. Never had such bad banking experience. They are frauds. They deduct money from customers accounts for opening account & tehn never approach the clients. Their executive shows their bad attitude, they are even not bothered to update clients about the status. False promises by customer care for supervisor call. Non responding call center. They respond to Customer without checking things. Would never recommend to anyone.br...
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A
Atul-Rawat
from Gurgaon, Haryana
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TBMS charge

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Kotak charge me TBMS Lot of time i notice today what charge is it?


01/08/2016Chrg: CW/[protected]/[protected]/DCB06925/220516 (Value Date:30/07/2016)TBMS-28. 7511, 592.82 31/07/2016Chrg: CW/[protected]/[protected]/SACWG840/130516 (Value Date:30/07/2016)TBMS-28. 7511, 621.57 31/07/2016Chrg: CW/[protected]/[protected]/DCB06925/040516 (Value Date:30/07/2016)TBMS-28. 7511, 650.32 30/07/2016Chrg: CW/[protected]/[protected]/SPCN0953/020516TBMS-28....
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Y
yogesh mahale
from Gurgaon, Haryana
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Debit card not reissue from last 7 july

Address:Raigad, Maharashtra, 410210

Hello sir

I have bank account in kotak bank[protected]. I am give request to debit card last moth 7 july but till date I am not getting debit card
last 28 day I suffer without cash . I followed with customers executive but they only given answer request status is process
Please take action for them.

Thanks & Regards
Yogesh mahale
[protected]...
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A
alfaaz
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Holding of nre a/c funds

Address:400 703
Website:www.kotak.com

My a/c no is nre [protected] vashi branch 0669. i have received pre credit intimation on 27/07/16 afternoon regarding they have received my usd funds from company maersk line as i am an employee. vashi branch credit my money into my a/c on 01/08/16 after repeated calls.in june month also they hold my funds for 2 days. amol deshmukh dp/manager mob no [protected] did not pick up the phone nor replied my mail i have sent to him even vashi branch...
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R
ravikamana
from Bengaluru, Karnataka
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Cash not disbursed from atm and amount got deducted from account

Address:534210

Hi, my complaint is regarding cash not disbursed from atm and amount got deducted from account, i used the kotak debit card tried to withdraw from non-bank atm for this transaction. I launched a complaint against that but they closing it immediately next day and asking me to wait for another 7 working days, this happend 2 times. And when i call the customer care they are some bull and there response is no proper. I asked one your customer...
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M
mhdthameem
from Ernakulam, Kerala
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Delay for current account open process

Address:Chennai, Tamil Nadu

Hello I am mohamed thameem from chennai. your banking services is very bad, I has been submitted all document for kotak mahindria bank for current account opening process at 21.07.2016, but 02.08.2016 the account does not open. your branch manager told me account opening with in four days but still know we get not account number, this is your banking service.
so I missed my client by later opening account, I feel bad banking service...
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V
Viswa Visu
from Bengaluru, Karnataka
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Tbms charges for unknown reason

Address:Chennai, Tamil Nadu

Hi everyone,

I am having jifi account in kotak mahindra bank.In this account there is no need to maintain the minimum balance. But now i am being charged 5 times of rs 28.75 for past three days for unknown reason till today. I don't how long they will loot my amount lke this.

They are already looting our money in many ways, the highlight part is if i tried to call the customer care, they are not toll free and...
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M
mahesh solanki
from Delhi, Delhi
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Wrong home loan information reflecting on my cibil report

Address:Mumbai City, Maharashtra, 40079

This is in reference to home loan account number hl[protected]Rs. 45, 000/-.) which was cancelled in sept 2014 but still it's shown active in my cibil report. Please remove the said loan from my account asap.
Mr. Sachin rawale (Hf sales | m: [protected]) has also sent request for the same twice as shown below. This is in reference to home loan account number hl[protected]Rs. 45, 000/-.) which was cancelled in sept 2014 due property deal...
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Address:Hyderabad, Andhra Pradesh, 50081
Website:kotak.com

I got a credit card from kotak. They activated some card protection and took 1500 rupees. Thieves. I paid all the money in three installments within the date and every month they used to add late payment fees and asked me to pay the same amount again. I gave them the snapshot of all the payments with transaction id and they again told me we received later. They already looted more than enough. Feeling frustrated with these cheaters. They...
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Address:560103

Hi all - i have given the docs for opening savings account 15 days ago, still now the account is not opened and the executives are not responding properly. My account is already debited with 13k and the executive who has collected the docs is also not responding properly. I spoke to customer care and written mail to nodal officer and there is no reply on that. I have copied vijayana asm [vijayan. [protected]@kotak.Com]of kotak on all e-mails and he...
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D
Devrajpatel
from Mumbai, Maharashtra
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Not deducting my home loan rate

Address:400060

Hl[protected]
Id 210753
Name devraj patel
This is to inform you that your are charging high home loan rate to me which is 11.10%.
I have taken a floting home loan which means you have to charge home loan rate according to rbi guide line. But you are not doing so. If bank does not deduct my home loan rate. Then i have to complain of your bank to gravience department of rbi....
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U
Usernamei
from Mumbai, Maharashtra
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Loan payment not made on time

Address:Mumbai City, Maharashtra, 400067

Hi,

I am a resident of mumbai. I had taken a loan from kotak mahindea due to a personal issue that i had. I have always tried to kp my paynwnts on time. I may have defaulted a couple of times, not saying a no to that, but i have made my payments.

This month i was unable to make a payment, reason being that i have met with an accident. I have got a head injury, an ear injury, an eye injury and a broken knee...
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S
Sai Cheran Dhatrika
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Atm money blocked

Address:500080
Website:www.kotakmahindrabank.com

I swiped rs.1000/- (one thousand rupees only) on 06/july/2016 at kotak mahindra bank atm beside to himayath nagar branch hyderabad telangana but i didn't get the money from atm machine but i received the message of credited amount of rupees 1000/- hence i have book a complaint on 08/jully/2016 complaint no.1-[protected] they promised that they will debit the money within 7 working days since we didn't receive money till 7th working day so...
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M
mssalescorporation
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Foreclosure of od account 631044002088 crn no - 37372366

Address:Kolkata, West Bengal, 700072

Dear sir

I want to foreclose my od account[protected]. (Crn no[protected]. I have given written request to provide foreclosure letter and lod.

Please process the request on top most priority. Attached is the letter submitted in your ambadeep office.

It is a painful experience to close my account with kotak mahendra bank. I am ready to pay off my loan as soon as possible but team is not ready...
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R
Rajaram Murthy
from Bengaluru, Karnataka
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Best compliment card goof up from kotak bank

Address:560070

Had ordered for best compliment card worth rs 10000/- through net banking (Crn 18xxx7821) on 8th july 2016. Got the card delivered on 15th july 2016. When we checked the card balance before using it for shopping the card had a balance of rs 2000/-. When contacted the customer care, they revealed that the card was issued only for rs 2000/-. But my account was debited with rs 10115/- including service tax. Followed with customer care for a...
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D
designer pandey
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Give back my money kotak and hired literate recovery agencies

Address:Mumbai City, Maharashtra

(Crn[protected]
Thanks for not taking any action against the concern i had raised ‪#‎kotak‬. Finally you guys won and charged me with 6 times of my credit card bill. But the way and the language used by your recovery agents was quite pathetic, please try to hire some literate people if possible so that they can manage to talk in a good way with the customers and don't end up by making wrong stories about people. We could have...
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G
Gowtam Sammangi
from Bengaluru, Karnataka
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Delay in account closure

Address:560103
Website:kotak.com

Hello,

I have applied to close my salary account on june 15th, 2016, i have submitted unused cheques and debit card. My savings/salary account is still open. The kotak bank representative to whom i have submitted application is not doing anything, saying will check and now he's not responding to calls also. Can you please do the need full.

Crn: 91295804
Banking account number: [protected]
Account...
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Address:Mumbai City, Maharashtra
Website:Www.kotak.com

Dear team,

Greetings from london!

I have spoken about the following issue with kotak customer service team and they have asked me to write to this email address stating i will receive solution from you within 24 hours.
My crn number is 99035016 and i have moved to london on 27th of june.
Since i have been here i am unable to access kotak bank mobile app and website, i have attached mobile banking...
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K
Kripal Singh Thakur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Atm transaction failed and fund is not returned in 12 days

Address:Raigad, Maharashtra, 410208
Website:Kotakbank.com

Hi,
I want to share my worst experience witj kotak mahindra bank. There were two transaction failure from kotak atm on 10th of july. I registered complaint on the same day, they told me that the fund will be retuned within 7 working days. It 12th day today but i have not received my fund.

There were two transaction failure one of 20k and another of 15k.
I have calling customer care everyday but hearing same ans.....
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