Kotak Mahindra Bank Complaints & Reviews

Hi,

I just wanted to make the people aware about KOTAK bank and their services.

I have savings account in Kotak (earlier ING vysya), Koramangala branch.

I have tried withdrawing 1000 rupees using my ING vysya debit card in Karnataka Bank ATM on 06th May 2016 08:38 PM. Money debited from my account, but transaction timed out. I have waited for 7 working days, but amount is not yet credited back...

Took a loan from Kotak Bank on Jan 2016, Below are the 2 complaints
Raised the same complaint with Customer care for which no response received and closed the request without informing, Upon multiple follow ups as well they didn't provide any resolution (Previous Complaint number: Number: 1/[protected] and Current complaint number: 1-[protected])

A) Initially agreed to provide loan for 4 years tenor however they provided...

I am Deepak sharma, I have applied balance transfer (personnel Loan) from HDFC bank to Kotak Mahindra. My loan Application no is 00438723, loan amount Rs. 404371 for 24 months.
I got approval letter on 02nd may. In which I found that my rate of interest is 12.5 %. Earlier Bank person were discussing for 11.5% rate of interest.

On 04 May 2016 i have mail this to 'service.[protected]@kotak.com' to cancel my loan request and...

Hi sir,

I am satish pandey and stay in koperkhairane. Today i received a call ([protected]) saying she is calling from kotak mahindra mumbai boriwali branch. She told me her name as naina kasyap with employee id - kmb000213. She told me that i am using kotak credit card. I said i had closed my credit card before 1 year ago. She said here in her system it is not showing close and she wanted to convert my rewards points into...

Hi, I want to file a complain against the harresment done to me by Kotak Mahindra Bank.May bethere was a unsecured loan taken by my fatther ..which i am not aware niether i am in touch with him.Bank is calling me and abusing me using foul language. Harrasing me by calling other people in office and saying things and also threatning them, misbehaving with them.
I have given them my no. still they are harrasing me and threatning me...

I really fell unhappy with your services, due to your many charges without any prior notice like tbms/pcd charges are applied in my account without prior information. At the time of opening account they informed me that it is a salary account hence zero balance acoount. The most surprising thing is that i was never informed about this. No email, no phone call no text message. Such a great customer service. After spending hours of discussion...

Hi,
I purchased the om kotak insurance policy (149611) money back policy.
After 10 years when the term completed they provided the money, however there was no bonus given.

As per the agent and policy i was entitled for bonus after 10 year, see attached policy document.
I did follow up with them for months and there was no response.
Kindly help me to get my bonus.
Regards,
Vinod ranabr...

Hi I Applied for Personal Loan Online on Kotak Mahindra Bank Site for RS 2, 10, 000 on dated May 10, 2016. I got the below reply immediately on 10-May-2016
Dear JATINDER Palvindersingh DHILLON

We are pleased to inform you that your loan has been 'in principle sanctioned'* basis the information provided. The detail of the loan sanctioned is as below:

Loan Details

Loan amount Rs. 2, 10,...

This is r s babu .My native place is andhrapradesh..I have account in your bank.But they has not responsible for ladies.They has to asking alwys amount amount...Etc.,
i have in your bank in gold locker.But they has not responsible well.I have account in various names and various accounts in your bank.Still they has to asking always your account is low balence always asking amount amount...
My amount turnover is 1c or near 60...

In my kotak bank saving account no [protected], rs 171.75 was debited on 5th april'16 for debit card annual fee charges. Pls reverse the same on priority. Unable to understand why this has been levied.Inspite of my reminders & follow up through phone, query still unresolved.

Pls credit the amount on priority

Regards
Gurpreet singh
[protected]...

Kotak Mahindra Bank are very bad in service.
Kotak Bank Sent me mail to apply credit card, when i had applied they have collected documents from me base on I am credit card holder of HDFC. and after one week they have disapproved my application with below reason.

We were unable to verify the residence address as provided by you in the application. We request you to kindly call our Customer Contact Centre to provide...

I had very bad experience with kotak mahindra bank. I for offer for balance transfer loan from kotak mahindra bank. I submitted all my documents in 1st week of april. Every week they use to ask further documents from me. And submitted all. Finally on 2nd may they came for taking signature on loan documents & took 10 signed cheque. I was told within one week, loan will disbursed to me. I received sanction letter copy through wats up, dated...

Had a very bad experience with kotak bank, i had applied for personal loan for 150, 000 lac on may 2 2016, and got a call from kotak bank i will be notified if the loan is approved or rejected on the same day, i got a mail on the same saying my loan is approved and principle sanctioned. After 1 week i got a call for document collection and after 1 more week verification completed at the resident place.
After 3 weeks after repeated...

I tried to withdraw inr 10, 000 from kotak mahendra bank of swarget pune branch i only got 6, 500 from the machine and didn't receive 3, 500 on 24th february 2016. I don't have account with kotak bank but through axis bank i complaint against this many times but kotak bank is rejecting my complaint stating that transaction was successfully but not providing cctv footage and day of the withdrawal kotak officer said there is a problem with...

I have not received my credit card yet. I applied for it on 30th December 2015 as I joined the Wipro Limited so it was mandatory for us to open an account in Kotak. Your employees issue me debit card and told us that credit card will be given after 15days of 1st salary credited to your account and till now they did not issue me a credit card. I called them several times, all they say is mail us though I mailed them many times but result was...

I regret for banking with kotak mahindra bank.

Why i choose kotak?
They provided an attractive interest rate for personal loan.

What are the issues?
1. They didn't give any response after applying to the loan. Meanwhile i applied in another bank and got my loan disbursed.
2. I called the customer care and asked them not to proceed further (After 25 days from the date of application), since...

A new saving bank a/c (Edge saving account) no. [protected] was recently opened with your bank in the name of premkumari gaurishankar sarda and accordingly i got the welcome kit alongwith a cheque book and one grand health card but regret to say that the name premkumari has been wrongly spelt as premkumar and the same has been brought to the notice of the bank official but regret that i did not get my altered cheque book and also the pin/password...

Hello kotak,

Greetings of the day to u not me. I was really upset that i came to know about today early morning that ur bank is really dont want to make customer happy you guys give me the nitification few days back saying in the email that kotak mahindra customrr can withdrow the amount @6:01 am i tried alot to get my money out and same till now i am not able to do that.

Intresting thing that the kind of the...

I have one current account having CRN[protected].After that i open 20 corporate salary saving account. It was asked to me that u can transfer salary to ur employees using either bank manual process by sending excel or by using net Banking and putting word Salary in description. I did by 2nd way. I did it 6 months and nothing happen.After 6 months they deducted 1500 from every account. 15 account they deducted 1500 each.

Now...

Dear Sir,

My loan Number is ISPL60318

I am writing to all of you as I could not get any amicable solution in spite of the following initiatives taken by me -

I am facing one or the other issue from the very first day I availed the loan from Ingvysya. From the first EMI there was issue with ECS & I had been advised to make NEFT transfer for which I have evidence as well. I have done lots of email...