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Kotak Mahindra Bank Complaints & Reviews

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Last updated Apr 25, 2024
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Kotak Mahindra Bank Phone Numbers

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1800 02 6022
548
406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 190

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J
Jagadeesh Jayaraman
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Cheated by bank

Address:Bangalore, Karnataka, 560098
Website:www.kotak.com/email-us.html

Hi team,

I applied for personal loan with your bank for 4 lakhs, but i got approval for 9 lakhs. i cheated with the bank agents and now they are saying not possible to give loan for 4 lakhs. so i may have to cancel my loan with no option left. is this the way you cheat customers? could you please help to process my application for loan amount 4 lakhs.

Why you guys gave false commitment to customers? i came to...
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E
Eric Craig
from Vasai-Virar, Maharashtra
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Opening of a new account

Address:Thane, Maharashtra, 401202

Rahul jagnam from vasai west branch 401202 collected documents from my home on july 2nd 2016, till today my account is not active. my account was not opened in timely manner as promised by the agent now i want to cancel the account... however the agent says i have to pay 600-700rs as penalty. why should i pay the penalty when ur bank account even open my account in time manner? kotak mahindra has the worst customer and nobody even apologized...
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A
Anil Kumar Batheja
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-issuance of form 16a and upgradation of form 26as

Address:New Delhi, Delhi, 110023

Sir, kotak mahindra bank has deducted approx. Rs.75000/- as tds from my a/c no. Is[protected] but sorry to say that till today inspite of innumerable requests/mails/visits they are not issuing me form 16a on the ground that it has still not been generated. I had written to ms. Sunita correa, mr. Pravin and the customer care of kotak bank but no one is even giving me a reply regarding this except from customer care that it would be generated...
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A
aksha49
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unusual closure of account

Address:Mumbai City, Maharashtra, 400052

My Unsecured OD account is reflecting NIL balance all of a sudden since 1 week and I m losing business as my cheques are bouncing. I've visited your bank several times and met your officials however no one seems to know what is to be done to resolve it including your regional head and the loan dept manager. Today they say there is no account existing whatsoever. I need a quick urgent response to this as my business is suffering. Please call...
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S
Seethala Devi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of amount from credit card without customer knowledge and improper response

Address:Bangalore, Karnataka, 560048

I started a salary account from kotak mahindra bank. And their bank members called me and told me we are providing a gift that's a life time free credit card without annual fee.

But after one year they have deducted a sum of rs. 499 + service tax of 75, thats leads to negative balance so again overlimit fee of 500..

So totally around rs.1074/- when am contacting their customer care they simply telling go and...
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N
Nand Ghadi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sallery account from deducted non maintenance charges

Address:401107

I have savings account no. xxxxxxxxxx with the name of nandkishor ghadi maintained with your bank. recently i have complaint about min bal non maintenance charges that have been deducted from my salary account (zero balance account) and the issue is sorted out and i got my refund back and i thanks for that. but again there have been a unfair deductions from my account on part of min bal non maintenance charges.
I would like to request...
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J
jia1317
from Mumbai, Maharashtra
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Credit card payment kotak

Address:411015

Hi i am a kotak mahindra bank credit card user, and my card number [protected] and i have recently received a call from some collections team to pay my outstanding amount inr41600, to which i agreed and said yes, but then i am getting calls from a number [protected] and there is a guy abusing very badly without understanding he is talking to a female, this is outrageous. Please tell me the concerned person to speak to as these people...
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R
R Ritesh Kumar
from Mumbai, Maharashtra
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Collection

Address:Mumbai City, Maharashtra, 400614
Website:NA

Naseem shaikh from kotak mahindra bank's collection team has started calling me for a debt collection of barclay credit card which i owned in[protected] to which i was making regular payments and disputed one payment. after the dispute i have not been contacted for that card.
Last to last week naseem called me in the afternoon stating that kotak mahindra bank has taken over barclay's accounts and that i owe them 27000 rupees. i informed...
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S
sham4all87
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Closing of personal loan

Address:Chennai, Tamil Nadu
Website:www.kotak.com

I have taken personal loan about five months before with crn 68658196 and i want to close the personal loan regarding the amount to be paid at one time. for this i have mailed several times to kotak bank but i have not received any response from them.

I have attached the mails which i have sent to kotak bank but in return i have not received any reply or calls.

Request you to look into the matter...
+1 photos
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K
khousalyaashok
from Bengaluru, Karnataka
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Amount not reflecting in account

Address:560047
Website:paytm.com

Hi i have made an transaction using the debit card of Rs. 525/., account number Account no XX6874.

But i have cancelled the order got my money back in my paytm wallet that i have transfered to the source account i got an intimation that money as been transfered to the source account ...

Transaction details Paytm for order #[protected]Paytm Cash Txn ID [protected]-06-19 00:36:31 PM.

Till now...
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A
anil2004
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card not received only pin mailer envelope received

Address:Ahmedabad, Gujarat, 380008

I have not received credit card of kotak mahindra bank only i have received
pin maler envelope received before 1 month, I have already informed telecaller
when i received call from bank to confirm regarding credit card but no action taken from bank side or update the status. Kindly deactivate my credit card immediately. I have also tried to customer no [protected], but unable to
contact operator after hold the lines up...
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G
giftsonjacob
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Savings account closure

Address:Bangalore, Karnataka, 560016
Website:www.kotak.com

After reapted calls and email requests the bank has not closed my account but has gone on post charge for non account maintenence, I'm now in abroad and so could not go to the branch in person to make that request...but look at the email trail you will understand.

Dear Customer,


Greetings for the day.


This is with reference to the mail regarding “Details” on 15/05/2015.br...
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A
Aishwarya Agarwal Singhal
from Mumbai, Maharashtra
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Every refund transaction taking a month

With due regrets I am facing this really painful inconvenience in my account. I have observed for EVERY Refund transaction, my account gives problem.

Just now two more instances are in pipe-line. These are with Amazon this time. I have got confirmation from Amazon for both transactions that there is no problem at their end. Following are two reference numbers for the two refund transactions:
1. Rs. 389/- 26 June 2016...
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2
25ank79
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kotak bank deduct amount double time from my acc

Address:Pune, Maharashtra, 411014
Website:www.kotak.com

Hello Team,

This is regarding the double time deduct my non maintenance amount. in this June month they deduct 977rs from my account stating that this is non-maintenance for month April. so i visit the Kalyani nagar branch for this query and they said and explain me the same thing i accepted. so i degrade my Acc into 10000 this degrading process takes around 7 days. with in that they again deduct 977 rs second time from my...
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M
mdnizam8444
from Bhimunipatnam, Andhra Pradesh
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Credit card charges

Address:500020

I got a credit card with crn 95139271 last year. I instantly cancelled as i was not happy with the limit. I got a confirmation from kotak bank that card has been cancelled. Now after 1 year they have come up with annual fee on my cancelled card. And now they saying that the card is not cancelled and still active. Even not ready to reverse the charges.
I request to please reverse the charges else ready to face the consequences.
br...
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W
w_rahul
from Gurgaon, Haryana
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Complaining for deduction from account

Address:Faridabad, Haryana, 121001

Hello,

I am rahul. Without informing me kotak bank has deduct around 1400 rupees from my account. Before deposit 10, 000 rupees they did't inform me that they are going to charge 690 rupees from march but after deposit 10, 000 in april they charged 18 + 690 + 690 rupees from my account. I have deposit 10, 000 in april still they charged of april. I just want my 1400 rupees back into my account because there is not my fault.br...
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T
tinku_samiran
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical practices & poor customer service

Address:400701
Website:WWW.KOTAK.COM

I am fade up with kotak mahindra bank since last few months, no response

Recently i faced problem with the bank i. E.

As on 20th june’16 my account balance was rs 1271/-and as on 22.06.15 balance is zero even i have not done any transaction.

Without any transaction how account balance became zero?

Why standing instruction of rs 1000/- has been failed even though the balance was...
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M
milindDB
from Pune, Maharashtra
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Refund amount still not credited to my account even after 1 month

Address:Pune, Maharashtra, 411033

Refund amount 299 Rs. still not credited to my account. I did total 1856 Rs. payment for amazon.in from my account number[protected] using ING Vysya Debit card ending with 1009 on 23rd May 2016 with reference number[protected]. One of the order of 299 Rs. was cancelled so I am expecting refund from them which is processed by amazon.in at 31st May 2016.

I already sent approx 5-6 mails regarding the above explained but still...
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J
Juber Shaik
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wont accept MNC's letter pad as a proof

Address:Pune, Maharashtra

I have a salary account in Kotak bank. Initially my billing address was company's address(Mumbai). Later I was relocated to Pune.

Then I visited local branch and submitted my companies letter pad to change my billing address from Mumbai office to Pune office the refused to do so.

When I asked the same with the People's officer they refused saying that we wont accept any letter pad as Prof.

Then...
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A
Ayan Khastgir
from Kolkata, West Bengal
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Kotak

Address:700084

An executive from the bank called in and said if there is 1000 bucks in your account we can immediately transfer the money..i want my money anyhow today...if not i will lodge fir
Plz help me to get my money
Is there any web rbirefundgateway.com
Kotak is misleading me every now and then
They are harassing me
This bank is a fraud...
...cheat...insane
I'm in need of money for my treatment...
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