Kotak Mahindra Bank Complaints & Reviews

Hi,
I want to share my worst experience witj kotak mahindra bank. There were two transaction failure from kotak atm on 10th of july. I registered complaint on the same day, they told me that the fund will be retuned within 7 working days. It 12th day today but i have not received my fund.

There were two transaction failure one of 20k and another of 15k.
I have calling customer care everyday but hearing same ans.....

This complain is regarding credit card bill issue. First they added a late payment fee of 500 where i paid within the given time frame. I mailed them and they told the late payment was waive. Again in the next month the late payment was added with the late payment of current month. I already paid all the bills with given time frame. I have the transaction number and snapshots also. They are saying me to pay again those late payment fees....

Dear Sir,

I have been tryin to ope for the net banking view services from your brabourne road branch and this thing i am trying since 5 months.

The story is like this : -

1. first time they gave us the form for net banking and we made it signed from our proprietor and gave them back. After few days they said that the sign is not matching so they gave another form.

2. again we made...

I had taken a personal loan from kotak mahindra bank, bangalore. I was paying my emi through icici bank and after certain period they came back with cheque bounce charges whereas sufficient balance was there in my icici bank account. After many communications and discussions they asked me to pay the amount because icici bank has not cleared ecs and as a customer i had to pay 2500 change without my fault. After experiencing such incident i...

They give u an email to write ur complaint but they never reply one of the worst bank, don't open an account with kotak mahindra u will be very disappointed., 3rd class bank they will be in touch with you to open up an account with them, once u open up account with them, then u will never hear for them., please choose another bank instead of kotak mahindra. They are big zero in customer service...

Sir


This is i am writing to you, since 29th may 2016 i have made complaint for the double payment since then they are not able to resolve the problem. They are even not able to conform that they have made the payment to the merchant.


This is i am writing to you, since 29th may 2016 i have made complaint for the double payment since then they are not able to resolve the problem

My...

Dear sir/madam,

I would like to bring to your notice the fraudulent practices of the kotak mahindra bank. off late, a transaction has been made through my credit card. and certainly, i haven't made it. i tried reaching out to the bank for the details. but the poor responsiveness of the bank hasn't left me with any option but file a complaint against them. they have neither paid heed to my emails/phone calls nor my request...

We (chetanshi nene & peyush nene) have opened 18 fds of rs.1 lakh each with ing vyasa bank [sb a/c:[protected]]. we have received all fds in hard form, in which maturity amount each fd: rs.1, 20, 061.20 is clearly mentioned (copy attached "one fd chetansh nene. pdf").in total rs. 21, 61, 101.60 for 18 fds.

Now, ing vyasa is merged with kotak mahindra bank. my wife chetanshi nene has also one account with kotak mahindra bank...

Kotak mahindra bank credit card chya recovry sathi atishay ghanerdya shabdat shivi gal karit aahet an paise vasul karaychi dhamaki det aahet mulat je loan clear jhalel aahe tyach statment n deta ya shabdat bolnyachi authority tyana kuni dili. varun ti bai aapal nav sangat nahi..eka purushakadun vasul karun gheil ashi dhamaki det aahe so kotak ne ya saev vishayakade laksh ghalave.tashihi mi noupada police station madhe N.C keleli aahe....

Hi Nilkanth,

As per our discussion I have agreed to pay Kotak in 2 installments to clear the credit card overdue, First installment will be paid by me on the 25th of this month and the next on the 25th of next month.

However after me repeatedly asking that I should be receiving no calls from the collections team, I am still getting calls from the representative Julie Shetty on my phone on watsapp harassing me...

I have applied for a personal loan with kotak mahindra bank, loan process was super fast until they collect all the documents from the customer. After that for the payment we have to run behind them.

They don't even check emails. I used to call the person who collected the documents and after some point of time he has given another guy's number. Like that i have got 4 different number. Nobody responses. I has been a month...

Name Atul kumar Verma
CRN[protected]

The merchant at lenevo shop nehru place delhi, swipe my debit card to deduct 21, 900 from my account on date 14 july 2016, the transaction status shown declined at merchant side, but when swiped again i got message that transaction is declined due to insufficient balance means there was deduction from first transaction.

Now shop owner is saying that they have no amount...

Hi there,

My name is ratheesh, i am a account holder in kotak mahendra bank, account no[protected] branch : ulsoor, i have credited cash to the wrong account no on 12/09/15 and 16/09/15, using net banking, on 12th of september i have credited 500rs to the account no[protected] mistakenly, ref no: imps/48/[protected], and on 16th sep i have mistakenly credit 2000rs for the same account no through net banking ref no:...

I urgently needed a check book however i couldn't do that due to not having my current address updated on the account. I submitted my address change request on 12-jul-2016 12:48:26 pm and i was informed that it would take four days to update the records which i understand. However, i was not provided a reference number for the application thinking that a notification would be sent through email or sms which did not happen. I called the customer...

Hi,

Sr1-[protected]

I am writing this email after getting frustrated with the kotak customer care service about my reported issue. It has been more than a month my money was deducted through three unsuccessful transaction to redbus\ebus and there has been no action over it. Redbus\ebus has denied any transaction happening into their account.
I have been calling the customer care now and then but each...

Respected sir/ma'am, i'm a private school teacher working in chennai. for past 3 days i've been mentally harassed by kotak mahindra bank, mumbai people. a tele-caller calls my school office no and told that i have taken loan and failed to repay. but i've taken loan with citi financial 12years back and was cleared. final settlement by done by cash to their cash collection person. now i am continuously receiving threatening calls every day...

There was contract that end of the day the fund would be transfer from my escrow a/c to cc a/c automatically. but it was not done. we have to take follow up so many times and bank dont give interest for the hold amount.

Ince four years ago our bill discounting was closed so now no need for escrow a/c but kotak bank each and everytime refuse to close the a/c escrow a/c and also refuse to collect fund by benificiary in cc a/c....

Hi,

Its continued to be a worst experience with kotak banking this time my wife has received the card but the pin received with the card is invalid when tried to reset pin from online which on kotak web site the card it self is invalid bloody hell is wrong with kotak and now i'm going to post all the conversation on the consumer sites so that at least other people at least will be aware and will not bank with the fake banks...

Today randomly i recieved an call from an lady stating to be from kotak mahindra bank. ([protected]) informing that some naresh has given my reference and that he has taken some loan and now he is not repaying same.

I very politely informed that i dont know anybody with this name, on which she started abusing me and started threatening me.

I was shocked with this gesture, as anyone can call and use ur bank name...

Hi team,

I applied for personal loan with your bank for 4 lakhs, but i got approval for 9 lakhs. i cheated with the bank agents and now they are saying not possible to give loan for 4 lakhs. so i may have to cancel my loan with no option left. is this the way you cheat customers? could you please help to process my application for loan amount 4 lakhs.

Why you guys gave false commitment to customers? i came to...