Kotak Mahindra Bank Complaints & Reviews

I have been cheated by the bank stating a free card will be given to me based on a personal loan I have taken, But was charged joining fee . Even before I received the card I get a statement with joining fee From July 2015 I have been following about the joining fee reversal . I have handed over the card at the branch stating Dont want the card and I dont want to pay the fee but I have still be levied with charges on the fee and in March...

My credit card No [protected] is not working . I do not know the reason . I tried calling[protected] several times to complain about this but it is always engaged. Could you please look in to this.
Thanks
N.Sivasubramanian
[protected]
20/2, Thirumalai Pillai Road, T.nagar, Chennai- 600017...

Hello,

I have a personal loan with Kotak Mahindra Bank for an amount of 5, 08, 775 INR. My loan number is SPLN[protected]. My name is : Hemanth Palli from Bangalore.

My loan EMI was suppose to deduct 5th of every month where the EMI started from December 2015 and till Feb 2016 everything was proper. For the month of March, my EMI was not deducted and neither I was informed by the Bank guys. Later, when I called...

I opened my current account with kotak mahindra dilsukhnagar branch in the month of december 2015, since i opened my current account till today I tried all possible ways, frequently in touch with bank executives praveen, sampath and vishnu till now they couldn't be able to provide me an internet banking password. I never seen this kind of worst customer service ever in my life, every time when i call executive vishnu he says you no need to...

The worst service i have seen till date.
It's been close to 20 days that i have requested a cheque book and its still not delivered.
Cheque book is only being shifted from courier service to chennai branch and vice versa. Called customer care and they do nothing but give a number to call which no one answers.
Visited J P Nagar(Bangalore) branch also and they didn't help either.

For god sake please deliver...

I have no idea when and how the amount of Rs. 10151.85 was debited from my credit card. I have connected multiple times to customer care of kotak bank and even connected to the greater kailash branch that when and where this amount was debited from my credit card, instead of furnishing any detail they have sent me the account letter and never mentioned any detail. Now again i have recieved a demand notice from kotak bank the due of Rs. 10151.85....

Hi this is Selvakumar B my CRN 35688932. While account opening i have not received my debit card and internet banking password. I have requested my branch twice but till now i have not received. Today i have contacted your Customer care twice they are not giving proper details and disconnected both times without any intimations. Kindly do the needful. Its a worst experience. Its my salary account so i bound to use this account otherwise i...

I have an Account in Kotak mahindra bank, In last month there there is fraud done im my Account someone withdrawl 25000 rs from my account through a clone copy of Debit card. I requested to My bank to return that amount they are saying we are processesing but now its more than one month I didnt get my money back.

plz suggest....

HI,

As Kotak was a new bank 5 years back with less ATM facilities around Bangalore I was given a word that I could withdraw any number of ATM withdrawals and I signed for the same .
Now suddenly they changed the policy that more than 5 transactions service charge will be deducted of 23 rs and I was not informed about the same and the deductions kept on going
I tried to contact customer care and manger of my...

I have contacted on agent in Hyderabad regarding Car loan, He said he will help me out and he said he will send me the application form. After few days he said I need to take some investment plan, I said I will look into it. I asked about he car loan process he said I need to take must investment plan then they will consider NRI car loan, This is very annoying and How does bank works like this? Then he stared giving me explanations that they...

Kotak bank staff opening customers account with wrong commitment,
they open my account with say zero opening balance, only condition five transection in quater in necessery.

after that aqb charge cutt off. they ask they refund cut off amount.
but no responce in 3 month, next aqb again cut.

even branch manager and upper staff ignoring issues.
we have close our account, but if kotak not take...

I would like to bring it to your notice about the worst customer service i have been receiving from the so called Customer Care Executives from Kotak Mahindra.

I am a Home Loan customer of ING Vysya Bank, borrowed a loan of 20 lacs during 2011. During October i had an oppurtunity to move abroad, so i went to the ING Vysya Home Loan Division and requested for foreclosure . In the interest of time i told them that i would make...

This is to bring to your notice that I had taken loan of INR 1 lakh from Kotak Mahindra Bank. Loan has been paid off completely last month however they have charged me for keeping insufficient funds in my bank account due to which ecs had failed two years back. I had already intimated back on time that i need to change the ECS from HSBC bank to HDFC bank as HSBC account does not exist anymore. All the formalities and forms were completed...

I have not been able to pay my credit card bills of ABN AMRO due to acute financial problems. Yet the agents Leena [protected] and Prashant [protected] have been continually harrassing me and my wife. I am the card holder and inspite of me speaking to them, they call her place of work and harass the staff there. They threaten to speak to the Principal and harass the school. When I am speaking why are they calling her? Please look into the...

I have taken personal loan wants to fore-closure for that I called customer care department but they said it will take 30 working days to process the fore-closure letter, i had loan with ICICI and Citi they were immediately processed and closed the loan. Please send me Fore-closure letter to close my personal loan(Loan A/C No: SPLN[protected].

My mobile number : [protected]

Thanks,
Esai....

My name is raju patel,

My account is with kotak mahindra bank with drive in road branch, ahmedabad (Ac no. [protected]). I have salary account with zero balance and it is still salary account only. Before six months, i left the job till that time my salary was not credited to my account. (Please note it is still salary account only after living the job as well). Now kotak bank has deducted the charges of total 3000/- rupees...

I am writing this e mail for the trouble suffered by me after applying for a personal loan.

I had applied for a personal loan through your DSA based in thane whose address and contact details are mentioned below. I was informed by the DSA that we have a special offer running and kotak credit managers are visiting our office and giving a special approval.

I had informed them earlier I have a CIBIL issue, but...

I'm writing this to get very irate about the kotak mahindra card service which i had ever never seen this kind of fake commitments and worest services . I had card in this which I was did wrong to choose the card at the time of giving card the people confirm nothing but after using the card we are getting additional charges which is not explained, that too they charged like any thing. Bloody **** services I had already posted in Twitter...

I have an ING home loan which is now taking care by kotak after kotak took over ING. They do not have right information updated at kotak online portal and neither customer care of kotak is helpful. I had made a part payment in dec2016 which is not reflected in my statement and however they had confirmed the payment is received. It means they cheating me charging additional interest which I am not accountable to pay....

I have enrolled for credit card as it was free with my savings account. I am not using credit card but as they told that it would be free I accepted it. Now they are charging annual fee. When I contacted the customer support they told that i[censored] have used it for at least 15k then there would not have been any credit card annual fee. When I asked him to cancel my credit card he told that they cannot cancel unless due is cleared. I have uses...