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Kotak Mahindra Bank Complaints & Reviews

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Last updated Apr 17, 2024
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Kotak Mahindra Bank Phone Numbers

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1800 02 6022
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Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 193

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S
Sanjib Chowdhury
Sep 10, 2022
This thread was updated on Sep 10, 2022
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Personal loan ecs bounce charge and unable to full & final settlement or close this loan

Address:700079
Website:www.kotak.com/personal-banking/loans/personal-loans.html

Dear Sir,

My loan Number is ISPL60318

I am writing to all of you as I could not get any amicable solution in spite of the following initiatives taken by me -

I am facing one or the other issue from the very first day I availed the loan from Ingvysya. From the first EMI there was issue with ECS & I had been advised to make NEFT transfer for which I have evidence as well. I have done lots of email...
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A
asthapar
from Ahmedabad, Gujarat
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Wrong reporting of personal loan account in cibil

Address:Chandigarh, Punjab, 160017
Website:CIBIL AND KOAK MAHINDRA BANK LIMITED

I had earlier taken personal loan from ing vasya bank, chandigarh vide loan agreement no. Pl [protected] agreement id 269761 total amount disbursed rs.2, 87, 000/- @ 15 % interest payable in 60 monthly installments. The monthly installment of rs.6828/- is being paid by me since inception of the loan through my salary account with canara bank, sector 8 c chandigarh.

Now the bank has wrongly reported personal loan account in...
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Y
yashsardar
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Deibited unnecesary charged

Address:Pune, Maharashtra, 411046

There is amount transferred on my account number [protected] for 10397 ecs of citi bank personal loan. However bank had charged me rs.1649.57 bounce charges for two ecs. If bank charged bounce then it could be 250/ per bounce but there is amount is present on account and bank had not clear ecs even amount is sufficient for ecs with rs.10937 on account. Bank is no clarifying that why they had been charged this much amount and this was happened...
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M
manojkumawat_300
from Jaipur, Rajasthan
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Mailing address for credit card not changed.

Address:Jaipur, Rajasthan, 302023

I am using kotak mahindra bank credit card (Not saving account) from 2013, at that time i was in hyderabad, now i have moved to jaipur and last month my card got blocked and i needed to change my mailing address as bank will send a new card on it. I talk to costumer care and they suggested me to apply it online "address change and card replacement" i followed the same and raised a request submitting all necessary documents on 8th of april...
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S
samee86
from Delhi, Delhi
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Threatening

Address:New Delhi, Delhi, 110001

I have received a call from kotak mahindra as well in delhi today. This person is using using foul language against my family members. He has been using my facebook profile to spy on me thinking that he is a sherlock holmes. Let me assure you guys that you are underestimating the power of law and a common citizen. Just want to make you aware that if you can trace a persons mobile number even a person can trace the caller back how much intelligent...
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Chhavsum
from Noida, Uttar Pradesh
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Regret to be part of Kotak family

Address:Gautam Buddh Nagar, Uttar Pradesh, 201307

Hi Team,

I have accepted the Balance Transfer facility with your bank for my existing loan 1 month back. I was told from your team that the complete process will take only 2-3 working days to get completed.
I had added some additional personal loan amount with that Balance transfer amount on which I had made further commitments and now it’s going to be 1 month but the amount has not been credited to my account yet.br...
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S
Sakshi Chaudhary
from Bengaluru, Karnataka
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Not closed my account and showing negative balance

Address:Ghaziabad, Uttar Pradesh

My CRN is 65111162.
I submit my application to close my account with Kotak Bank in Aditya city center, indirapuram branch on 16-April 2016 and their executive assure me that it will be closed in next 8-10 days maximum. and same day i sent a mail also on service.[protected]@kotak.com that i submitted my application to close it. please confirm once this account will be closed. they given me reference no. 1-[protected]. and after that i am following...
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B
Bhuvneshwar Singh
from Delhi, Delhi
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Charging me overdue / late payment fee which is unethical

Address:110020
Website:www.kotak.com

Kotak mahindra bank is a fraud bank, cheater and i don't words to use it. Let me walk you through with the matter quickly:
Actually i've taken a loan from kotak mahindra bank ltd. Last year and emi used to get deducted on 10th of every month. Till the feb 16 emi was deducting from my salaried account as usual. One day i got a call, (Around 5 or 6th mar) from kotak mahindra bank ltd. Care stating that there is some problem...
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N
Naran Karotra
from Mughal Sarai, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan against property

Address:Valsad, Gujarat, 396191

Dear all,
I the undersigned has taken a loan from your bank on RHB3173 for Rs. 2500000 having CRN no. 76226753
Further, when the same loan is to be taken by another financial institute, On 16/03/2016, I have given request for foreclosure amount. But there were no response from your end. Again on 30/03/2016 I went to surat from vapi and met with Mr. Hetal Pandya. I requested him to collect the cheque but he refuses.
Again...
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S
Sandeep.Dwivedi
from Bengaluru, Karnataka
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6pm means 6pm

Address:Bangalore, Karnataka, 560037
Website:www.kotak.com

Account not open yet after 20+ days.
Promised duration to open account was 3 days by jayaprakash and sathish (Indiranagar branch, bangalore).
All documents were handed over by 13th apr.
From past 10 days, everyday jayaprakash says by 6 pm the account number will be shared. That 6 pm has not yet come.
If these are the diffculties which a customer faces just at the time of account opening, think about operations.br...
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R
rajendra13k
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect disbursal chq

Address:Mumbai City, Maharashtra, 400 098
Website:www.kotak.com

Hi,
As per trail matter, still i not received the solution.


Dear banker,
As per trail mail, i was submit request still i not received any feedback.
Regards
Rajendra
M -[protected]


On mon, apr 25, 2016 at 11:32 am, wrote:
Dear mr. Kumbhar,

This is in reference to your loan account no. Spln59763923 and regarding your email dated 21st april...
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S
Sundeep Agarwal, Delhi
from Noida, Uttar Pradesh
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Life Insurance

Address:New Delhi, Delhi, 110065

FYI: Kotak Life Insurance is a cheat company. I thought you should be aware of their poor quality of services.

I would like to put forward a request for cancellation of my policy or like to surrender the same. Under no condition i want to proceed further with Kotak Bank. Reason being the insurance officer was a cheat and misguided me with false information.

An auto debit payment option is activated from my Kotak...
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Address:411028

I am holding an Current Account(GTA) in East street branch. I am using this account from past 3 years. Today i am unable to login and my access is denied and for no cause or no reason for this action is informed to me. Also as a customer service I have never ever received any call or updates from any of your relationship manager.
Hence requesting you to explain the proper cause for you act and according to me it's not justified. Hence...
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S
surajitbanerjee5
from Bengaluru, Karnataka
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Unprofessional behaviour

Address:Bangalore, Karnataka, 560064

Hi I have opened a salary account on kotak mahindra bank.on 15th of april .But the account was not get activated till 30th of the month .My salary was to be credited on 29th of april 2016.but just for negligence of the bank & their employee Padma & Tintu I am facing the problem.I will suggest no body must open an account with Kotak further, its a cheating company.The worst bank I have ever seen....
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S
sharonpinto
from Gurgaon, Haryana
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Credit card - poor service

Address:Pune, Maharashtra, 411061

I have raised a complaint to Kotak credit card for excess amount refund on 30 March 16. I have kept on contacting the customer care every now and then to know if anything else is needed to be done from my side but everytime I was given wrong information. As per my last conversation with Mr Austin Fernándes on 20 April 16 he said he would initiate the money transfer within 2 days but this is not done yet.
It's almost going to be 1...
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J
Jinto dsouza
from Pune, Maharashtra
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Fraud repayment calls.

Address:Bangalore, Karnataka, 560029

Hi,

I am John Jinto dsouza, from Bangalore.

I just want to inform you about non compliant acts done by your so called collection agents. Asking for me to pay money and abusing everyone (Colleagues, office admins and my relatives) Especially females.

I am getting repeated calls from Citi Finance and Kotak Mahindra Bank for payment of money, saying I took loan sometime back and didn't repay the...
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K
kasliwal.arpit
from Ahmedabad, Gujarat
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Wrongly debited non maintenance charges

Address:Indore, Madhya Pradesh, 452009
Website:www.kotak.com

I am Arpit Kasliwal and a valued customer of Kotak Mahindra Bank from last 10 years.

I was very impressed with Kotak bank in my 10 years of relationship with them but recently they break my trust and wrongly debited Non Maintenance charges for Jan and Feb from my account on 04/24 and 04/25 . Even when I have the much more balance in account then required.

Till Jan 2016 Kotak system was automatically creating...
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N
Naveen Dasda
from Ahmedabad, Gujarat
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Lies Kotak Bank Staff Tell To Get You To Open An Account

Address:Ahmedabad, Gujarat, 390013

I was lied to about charges and account plans while opening an account. Mr Chandraprakash Rai and Mr Manish Chantba of Kotak Mahindra Bank, Naranpura Branch, Ahmedabad told me that if I opened a current account and a savings account together, the bank would "Group" them and I would need to maintain a minimum balance of Rs 10, 000/- only in the current account and Not the savings account.

After the accounts were opened, they...
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Saurav Srivastava
from Chennai, Tamil Nadu
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Suddenly stopped my credit card services

Address:560098
Website:www.kotak.com

Hi
for credit card of kotak mahindra .they called me many times to take credit card and after some days i got card also, but suddenly they stop all services and said that your pan card signature is mismatched than how u issue this card without varying my address signature, and after that i submitted my new pan card copy with correct signature than also it was not activated, so i will not suggest anyone to take any services from kotak...
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Sandeep02
from Vijayawada, Andhra Pradesh
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Did not fulfill the promise and also no one is responding on that

Address:560038
Website:www.kotak.com

Name: sandeep kumar
A/c: [protected]

When i got credit card from this bank then they promised me two movie voucher after spending some money on credit card within some time frame. I did same but till now i didn't get any voucher from their side. Regarding this so many times i called customer care and also wrote to so many persons to that bank but no one took ant step to resolve my issue. It became more than 8 months...
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