[Resolved]  KSRTC — Online Refund for a failed transaction not happening despite several follow ups

Address:

Pune, Maharashtra

[protected] Forwarded message[protected] From: SHREESHAIL G Date: Fri, Jun 12, 2015 at 2:05 PM Subject: Re: Refund for failed transaction To: [protected]@ksrtc.org Cc: [protected]@ksrtc.org Second reminder..I haven't got any response to my queries.Neither the amount has been credited to my account. Have been trying to call the customer care since yesterday, but there is no answer. Thanks Shreeshail [protected] Forwarded message[protected] From: SHREESHAIL G Date: Mon, Jun 8, 2015 at 10:49 AM Subject: Refund for failed transaction To: [protected]@ksrtc.org Hi, I had been trying to call up the KSRTC customer care but in vain. I was trying to book a ticket from Pune to Hubli as a guest user, through KSRTC website on 18th May. The transaction failed at the payment gateway, while Rs. 787 was deducted from my bank account. Please find attached herewith, the screenshot of the failed transaction and also the amount debited from my bank account (this was done through Net Banking). Request you to kindly refund the amount at the earliest. Thanks Shreeshail