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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Last updated May 7, 2024
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Karnataka State Road Transport Corporation [KSRTC]
Customer Service Contacts

Karnataka State Road Transport Corporation [KSRTC] Phone Numbers

Phone
+91 80 4455 4422
537
253
+91 44 2479 4442
99
60
+91 77 6099 0034
69
45

View more phone numbers

Mobile
+91 94 4927 8489
270
120

Karnataka State Road Transport Corporation [KSRTC] Website

Karnataka State Road Transport Corporation [KSRTC] Head Office Address

Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai
Dharwad
Dharwad District
Karnataka
India
600107

Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 134

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S
suresh kanjikode
from Ponnampet, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non issue of Blanket in AIRAVAT

Address:Mysore, Karnataka

I & my daughter Boarded the AIRAVAT on 03.05.2015 at COIMBATURE with reserved ticket. When the bus stopped at DIMBUM for tea break, as my daughter was not well & also the AIR CONDITIONER vent on top of my head was in open condition & could not be closed, I requested the Driver/conductor for a BLANKET for my daughter. But both BLUNTLY refused to give ONE blanket at least on HUMANITARIAN grounds our journey up to MYSORE. I even...
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nazeer16
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dear Sir

Address:Bangalore, Karnataka

I have booked one ticket through KSRTC Online booking, but the ticket got failed and my money got deducted from Debit card . had given complaint to ksrtc online refund department. Onlineticket number number isT49987800. Date of booking is 30/04/2015. But when ever i call to them they are telling it will refund in another three days. Almost 10 days completed my amount not yet refunded. Thanks & Regards, M.Bindu Mob : [protected]...
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P
pgrotti
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Volvo Bus - Bangalore - Sirsi Route

Address:Bangalore, Karnataka

From past 2 months I have travelled frequently (7 trip) from Bangalore - Sirsi through Volvo Bus. Issue 1. Bus allotted to this route is very old. Each and every time I travelled in this route find different old Buses which is without clean, body/glasses sound, etc. The Ticket charges we pay to this old bus is NOT fare. More over for extra weekend charges it is NOT worth to travel in this OLD DACOTA KSRTC Volvo bus. Issue 2. Every...
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V
Vinootan M D
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaved By Driver

Address:Bangalore, Karnataka

I am frequent traveller in our KSRTC but this time felt very bad because of KSRTC driver. Details of the bus no "KA 40 F 387" and date of journey May 04, 2015, Time 22.48 belongs to Bangalore to Chennai. I don't know the driver name but his behaviour is very bad and also he took the alcohol while driving. In the same thing i have recorded video which misbehaved with passenger but i will not upload anywhere because i have concern about KSRTC....
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karthik talwar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehavior by staff and overloading of passengers

Address:Hyderabad, Andhra Pradesh

detail of the bus no KA-35-F-142 belonging to HOSPET depo I am a regularly travel from Gangavathi to Hyderabad on the same route the conductor mis behaved with me and overloaded with more passengers, took extra money, and tried to dissembarked me from the bus near Raichur, this is the worst incident in my whole life, hence forth i would request the concernd authorities to take necessary action against the staff. regards Karthik Talwar [protected] [protected]@gamil.com...
+3 photos
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A
Avinash K V
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about Staff behaviour

Address:Bangalore, Karnataka

Hi Sir/Madam, I am frequent traveller in our KSRTC and I feel very comfortable but this time it was not like that. I felt bad for 3 things. First one - Its regarding water bottle. Conductor gave me half ltr water bottle and it got over after some time and I requested for one more and he is looked at me as if he is paying from his pocket and gave big lecture on that. I want to know is there any rule for this. One btl for one traveller? Second...
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V
Vijay Kannan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not refunded for a cancelled service even after 6 months

Address:Bangalore, Karnataka

I've booked a ticket to PUDUKOTAI on 21/09/2014 which was cancelled by KSRTC as the service was cancelled on that day due to the tension on Jayalalitha case verdict. But I didn't received the refund amount into my bank account. Please find below the ticket details Transaction Date : 21/09/2014 PNR Number : J45550124 KSRTC OB No. :OB13165297 Journey Date:27/09/2014 As per my KSRTC online portal, below is the cancellation details. Cancellation...
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S
sirimaran
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint to KSRTC

Address:Mysore, Karnataka

> Date: 24 June 2014 12:44:43 pm IST > To: Vasanth Maran <vasanthmaran.[protected]@gmail.com> > Subject: RE: Complaint to KSRTC > > > > Sir/Madam, > > > > We are in receipt of your mail and details has been examined. Your request has been forwarded to concerned authority [protected]@ksrtc.org. They will take necessary action. We regret the inconvenience caused to you. > >...
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J
jagad14
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but ticket was not confirmed.

Address:Bangalore, Karnataka

On ARP-11-2015, I have tried booking a ticket from BNG-TPT. Amount got deducted, but ticket was not booked. When i called for the refund, one of the customer executives asked me to send a mail to : [protected]@ksrtc.org. Now it is been 15 day since i have sent a mail, and refund is not yet credited. I was been trying to call on :[protected],[protected] these numbers, but nobody was picking my call. Ticket Details: BENGALURU to TIRUPATHI...
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AbhijitPatange
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received for failed transaction even after 4 weeks

Address:Bangalore, Karnataka

Dear Sir/Madam, I had tried booking a bus ticket at ksrtc.in on 10-Apr-2015 for travel from Bengaluru to Mumbai. I tried to book the ticket many times and I encountered a failed transaction 2 times. The amount was Rs. 1233/- and Rs. 1333/- totally amounting to Rs. 2566/- It has been close to 4 weeks and I have not received the refund amount.Can you please look into the matter and help me get the refund? Details of the journey...
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AbhijitPatange
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received even after 4 weeks

Address:Bangalore, Karnataka

Dear Sir/Madam, I had tried booking a bus ticket at ksrtc.in on 10-Apr-2015 for travel from Bengaluru to Mumbai. I tried to book the ticket many times and I encountered a failed transaction 2 times. The amount was Rs. 1233/- and Rs. 1333/- totally amounting to Rs. 2566/- It has been close to 4 weeks and I have not received the refund amount. Can you please look into the matter and help me get the refund? Details of the journey...
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G
Guru1983
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Additional buses needed from Bangalore to North Canara Dist (Ankola/Karwar/Gokarn etc)

Address:Bangalore, Karnataka

The private buses which operate in this route jack up their prices during weekends and peak seasons People are helpless as there are no alternative options available. For instance, during the long weekend (May 1 - May 3, 2015) A query in makemytrip.com /redbus.in for a one way ticket from Bangalore to Ankola on 30 Apr 2015 lists around 30 private buses with most of them quoting prices in the range Rs. 1500 to Rs. 2500. One operator "Manish...
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Goutham Athem
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service from ksrtc

Address:Bangalore, Karnataka

KSRTC Bus: PNR:J49915633, Journey Date:26/04/2015, Trip Code:2215TPTBNG, Bus Number:KA-01F8076, Depot:BENGALURU -2, Crew Mobile No.:[protected]. There was hot air emitting in last seats of the bus, namely 41, 42, 43, 44 & 45. we could not sleep at all and sweating all night. When we tried complaining to the conductor he was reluctant to help and also spoke rash to us. This was the service by ksrtc after having paid such a heavy bus fare....
+1 photos
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A
arvety
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reservation of Ticket from District to Minimum 200 kms distance

Address:Chitradurga, Karnataka

Dear Sir, I am in Chitradurga, i regularly travel alongwith my wife, daughter & son to Bagalkot, its nearly 280 kms from Chitradurga, There is no reservation for Express bus/Rajahamsa also . Please allow us to do reservation for safe journey with family from Chitradurga . Please allow us to do reservation atleast 200 kms more distant places . Yours, Kiran...
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dananjayadj
from Bengaluru, Karnataka
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NOT STOPPING AT BUS STOP

Address:Ramanagara, Karnataka

I m daily traveller from BIDADI To BANGALORE, from Bus No KA- 01 F-270, at 9.35am On 20/04/2015 BusDivision Kollegala, This bus is not stopping at bus stop all the public is facing the problem as the Bus Driver in stopping 500mtrs far from bus stop, all the public will Run back to the bus, I tried to complaint the driver but the driver was very rude so we had an argument and conductor shouted with very bad language and vulgar language and...
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narasimharaj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but tickets not confirmed and not refunded

Address:Bangalore, Karnataka

Dear Sir, I tried to book 2 tickets from (Pond cherry to Bangalore) on 10th April 2015 from mobile service, my amount got deducted 783rs from ac but it is not refunded from last 23 days. There is a huge negligence in your service no one responding if i call your land line numbers ([protected]/[protected]). I have mailed to refund.org section but no positive response) This is very bad service from ksrtc, making public in trouble with...
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Kumar0027
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rash Driving

Address:Bangalore, Karnataka

1. While we are riding two wheeler from Nelamangala to Bangalore On 22.04.2015 KSRTC bus (KA01 F9104) Rash Driving on Fly Over near Jalahalli Cross at 1:00pm. 2. While Over taking Bus with the Truck he dint reduce the speed and we disturbed and nervous too much we are jammed in between bus and fly over wall and there is no any sufficient place to escape and he did purpose fully, it might be accident occurred in that time...
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Rajashekar K
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Travel from Bangalore to Gokarna in Airavat A/C Bus on 17/04/2015 Bus No.KA-F8466

Address:Bangalore, Karnataka

Dear Sir, It was a horrible experience travelling in Airavat bus when we travelled from Bangalore to Gokarna in the vehicle KA - F8466 in seat no 35 & 36 where no A/C instead heat air was coming from the rear that made us almost suffocation. When contacted Driver and conductor they expressed that the temperature kept was 25 Degree Celsius. They also confirmed that the rear end was hot. We can not open the window nor we can tolerate...
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kothai krish
from Bengaluru, Karnataka
Apr 8, 2022
This thread was updated on Apr 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Seating arrangements in Bus

Address:Bangalore, Karnataka

I would suggest to provide an option to differentiate ladies and gents seat in online booking. Because of this many passengers wont feel the comfortable journey. The bus drivers are also not responding properly. Its really difficult for ladies who travels alone by booking online. We cant depend or disturb other passengers to swap the seat....
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jotibabuwa
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

KSRTC - No proper provisiong for the tickets and employee lacks the proper trainign how to behave with passenger.

Address:Pune, Maharashtra

I am narrating here a painful experience in KSRTC on 10 April while travelling from Pune to Belgaum with my sisters son. The behaviour from KSRTC crew was disgusting, Details of trip: PNR: T49412441, Journy Date: 10/04/2015, Trip Code:2350PNAHBL Bus no:KA-25 F3109, Depot: HUBBALI MOFUSSIL-3, Crew mobile no: [protected](as per SMS sent by KSRTC). After boarding into the 1 hour late bus, bus left the stand and the conductor comes to me and started...
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