Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Today I booked 3 seats on their airwat bus etd 12.31 from chennai to Bangalore. While payment got effected in to my account, the seats are not booked. Travel date is 15th October and I want either seat confirmation OR refund immediately. they don't pick the call. My mob [protected] [protected]@yahoo.com...

I booked ticket on 09/10/2015 and my money got debitted but seat was not booked. Still today i didnt receive my money. When I called customer call they are either not receiving my call or attending and not responding. This is so pathetic for a customer care to function in this irresponsible way instead of listening to customers complaint....

Hi,

I have booked 2 tickets, journey from Kanchipuram to Bengaluru on 11-oct-2015.
I booked the tickets on 4-Oct-2015 at 9:40 pm. I have got the bank statement that Rs 747 has been debited.

KSRTC OB No: OB17349694. I waited for a week, but still amount is not credited.

Kindly do the needful ASAP.

Mobile no: [protected]
email id: [protected]@gmail.com...

I regularly travel from Tumkur to Bangalore on every weekend that is on Sunday. There is hugh rush especially after 2 pm. It is very difficult to board the bus as non of the people follow Q-system. In this scenario, KSRTC can introduce issuing tickets at a separate counter to the passengers (atleast for counductorless buses), so that passangers can board the bus without any stress. Please bring in this system at the earliest. Regards...

I booked a ticket from bangalore to tirupati then i cancelled the ticket on 1/10/2015. 50% of the ticket fare not refunded till now booking date -30/9/2015 date of journey -1/10/2015 psngr name -CHANDRASHEKAR L Trip code -2233BNGTPT PNR number -J53051801 class -AIRAVAT boarding point -shanthinagar B S In front of big bazaar Txn password -sj89B8Pv seat number -37, 38 departure time -22:33...

I travelled to Kannur from bangalore on Thursday, 1st October, the bus was leaking seat number 24 (KA 5806) PNR: J52586126. Returned on 4th October (Kannur to Bangalore) on 4th October, 2015 on 1845CNRBNG; same problem on seat no 17. This is not the first time I am facing this issue of poor quality buses being run on Bangalore-Kannur route. Please note that this is a Volvo (airavat) service and the filthiest buses are run in this...

Hi KSRTC, Two weeks ago I went to drop my relatives to Kengeri Satellite Bus stand who were headed to Mysore. They had good amount of luggage and two kids. So we had to struggle to get inside the Satellite Bus stand with all that luggage. But after getting inside when we asked the Help desk which was the platform for Mysore going buses, he instructed us to wait outside the bus stand in Mysore Road. He told us that most of the buses are...

Dear Sir, This is Nagalaxmi NR. Regularly I used to book my tickets by online ksrtc.in. But on 21st sept 2 times I tried to book tickets from Davanagere to Manipal but I was failed but amount was debited. The journey date is[protected]. My guest email id is :[protected]@gmail.com My mobile Number: [protected] Following by my failed transactions and the OB reference numbers are as follows please process the refund immediately. ...

I, Bharathi.K.Resident of Karanji katte, Kolar most respectfully submits as follows:

1. I am an employee working in Bangalore, I use to travel daily in KSRTC Buses I have also an holder of Monthly KSRTC Bus Pass my pass No. 186053.

2. On[protected] near Tinfactory bus stop I catched Bus No.KA-42-F-1797, the conductor of the above said KSTRC Bus by name APPAJI asked me to took ticket immediately I showed my monthly...

PNR:J52991340, Journey Date"27/09/2015, Hyderabad to Bangalore. Departure Time:22:15 PM I Booked the above ticket, and boarding point i got was MGBS(Mahatma Gandhi Bus station), So i reached the boarding point 45 mins prior. Waited there like normally, and around 22:00 PM felt weird that the bus was still not at the platform.So called the conductor([protected]), who then informed the bus will not come to the bus stand! and asked me to come...

Sir, I have booked 5 tickets for trip code 0830BNGKZK, journey from bangalore to kozhikode on 1-oct-2015 and return from kozhikode to bangalore on 4-oct-2015.I booked for round trip.Yesterday at 1:40 pm i booked the tickets, money is deducted from my account(Rs 3046) but the tickets are not book.I have not got any eticket and mticket confirmation.I have got the bank statement that Rs 3046 has been debited from your account to ksrtc central...

I booked 5 tickets from bangalore to kozhikode for round trip, departure on 1-oct-2015 and return on 4-oct-2015 today at 1:30 pm.Money is deducted from my account ie.Rs 3046, but the ticket are not yet booked.Why is it taking too long.Kindly do the needful ASAP....

Sir, Today on 25th Sep 2015 I have booked a ticket from Bangalore to Calicut vide PNR J52942334 for 17th Oct 2015. (Seat No.5, 6).I got an SMS from ICICI bank that the amount has been deducted twice(Rs.1353.00). Pleas verify the OB Ref numbers as given below.1)OB17234909, 2)OB17234967 and OB17234809. Please do the needful. Regards, Jagadheesh kumar...

I was trying to book a ticket from Bangalore to channarayapatana. I tried it, and while paying the money, the transaction failed. This site having regular problem, as generally all government site has. Dont know Why, they do not maintain the system properly! They said me the money will be refunded within 7days. And still my money is not refunded. My OB id is OB17208038 Date 22 sept. 2015. And the amount way 486.0 Help me if poy. Thanks,...

Dear Team,

on 18-Sep-2015 we have travel to Hyderabad to Gulbarga through online booking Suhas ( KSRTC), but we don't know the original pciture of Suhas bus, it was very dirty, very poor condition, window glass was broken and leaked due to which rain water was coming inside and window seat + side seat got wetted completely, unable to seat on window seat, water in the bus just like river and same condition was reflecting...

Hi sir iam raju from holenarasipura. i have KSRTC discounted handicap 100 KM bus pass. address as per pass Alagowdanahalli S. ankanahalli post Holenarasipura taluk Hassan District I was travelling between holenarasipura to Bangalore conductor refused to allow pass to travel up to 100 kilometers as per pass address up to yadiyur acceptable distance. (75 km from holenarasipura and 82 km from alagowdanahalli) and he said only Belluru...

Hi usually I will travel from chickmagalore to bangalore weekly what is happening in bus is fare charges is 239 or 394 RS for tickets charge but conductor is not giving back remaining changes to customers they will keep the changes and customers will also not ask changes because of small amount . So daily 100 of passager is traveling in different buses so think how much money conductor is making so my suggestion is round it of the fare charges...

Recently these KSRTC(puttur, mangalore, dharmastala region) people allowed use of ordinary student pass in express buses, now problem is i pay 375 ruppes for my mothly pass which allows me to travel in express buses, i made monthly pass so that i can travel sitting, now these students jump on express bus free of cost where as i stand sweating paying double money than them, its truley unfair to people with monthly pass, you need to increase...

I had booked a round trip from Gonikoppal to Bangalore for 13/08/2015 and from Bangalore to Gonikoppal for 16/08/2015. For my journey from Gonikoppal to Bangalore with PNR num J52008179 the service was being cancelled while for my return journey from Bangalore to Gonikoppal with PNR num J52008387, I have cancelled the ticket. Kindly check and do the needful asap as its almost 20days and still no signs of refund....

Booked the Bus ticket on 10 Aug 2015 from Bangalore to Hyderabad. Received the confirmation about booking and the money was taken from my credit card. But, never received the eticket. The KSRTC Online Transaction Reference No.: is OB16717401. As per there policy (If refund is not received within five working days, users are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321...