Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

When I check the ticket for booking online, it shows only one seat is available, when called up customer service nearly 20 seats were available( not a server issue as tried from different sources) and when asked for a window seat the travel agent has a very rude behaviour to say that they cannot assure that the next seat will be reserved for a lady passenger. and has a very rude behaviour. I had to explain this issue to 4 different customer...

I am a regular commuter from yeshwantpur to nelamangala toll, whenever I ask them for a ticket, they insist me to just give rupees twenty and continue with my journey and when I deny it they just ask me to get down of the bus as the ticket can't be issued... How is it possible when few buses are issuing me an ticket valued with 33 or 35 sometimes and why not others ??? This will be a huge loss for the organisation and humiliating and insulting...

I had tried booking a bus from Manipal to Bangalore on the ksrtc website. The ticket was for 29th November, 2015, Sunday, Flybus boarding from Manipal petrol pump station. The date of transaction was 8th November, 2015. The OB no. is: OB17798922. The amount debited from my account was Rs. 2483. The transaction status shows failure but the amount was debited from my account and i received no ticket confirmation. please help. I am a student...

Well, I am a student doing plus two.Each day i have to travel a distance of 15 km.In ordinary ksrtc it would take more than 40 min to reach piravom, so i insisted to travel in fast passanger but ksrtc bus IS not stopping on the fast/limited stops.Hence i would like to complaint about their disquesting attittude towards travellers .vytilla hub fast passanger passing at 4.45 throught olliyappuram, koothattukulam always neglected to stop at...

Respected Sir/Madam,

Myself Jobin Kattakkayam, I had booked 2 tickets from PALAKKAD to BENGALURU and also From BENGALURU to KOTTAYAM.

I have had cancelled both the tickets on the KSRTC Website using the Registered email: jobin.[protected]@gmail.com
Here are the details.

1 PALAKKAD to BENGALURU

> Journey date; 13/11/2015
> E-Ticket OB-Ref No: OB17840824
>...

Team,

Corona sleeper AC bus - KA 3033, when the bus halted for refreshment in Sakleshpur, somebody entered the bus, tampered with my bag and stole my money. Request KSRTC people not to keep the bus door open when stopping at such places . Even though the crew was supportive in helping search for the purse, request KSRTC to install CCTV cameras at the entrance of the bus and put up a board saying you are being watched....

In Karnataka gramantara saarige buses which run to KR market, the conductors never issue tickets if you get down in the next stop and jus pocket the money what we give for issuing tickets. If we insist for tickets, they take 10 rs and return the 2 rs change for a 12 rs ticket and say that they are saving our money. Is this the behaviour expected from a state transport bus crew. We are heading nowhere if this kind of attitude continues and...

The kanakpura Banglore buses are not travalled via yadiyur Maximum buses trvalled via KR Road So many peoples including me also waiting for bus since in 1.5 hrs in yadiyur bus stand but there are no buses cames. pls check and take action about this problem...

I Mallikarjun (Guest user) booked 2 tickets from Bangalore to Kukkesubramanya on 22-Oct-2015 at 11:30PM for Non A/C Sleeper price and booking details as attached. I have requested for refund the difference amount for RajaHamsa Executive which is substituted to Non A/C Sleeper on 22-Oct-2015 11:30 trip. I have communicated the about refund and they replied as "Same class of service operated on that day, as per information given by DM Puttur."...

The problem of buses which is happening to Sira, Tumkur, Hiriyur places after 8PM in Mejestic Kempegowda KSRTC terminal 1 bus stand Bangalore. In KSRTC terminal 1 we can get the buses which travels from Bangalore to Tumkur, Sira, Hiriyur, Chitradurga, Davanagere, Hubli, Haveri etc. These buses are available 24hrs but these buses only go inside city in morning hours to Tumkur, Sira, Hiriyur After 8PM bus conductor will not all any guys...

I have Traveled from Tirupathi - Bangalore on 22nd of October in the service number/Bus number KA8255. I have received a message 30 mins before arrival, but in the message the bus number is KA8257. Then one of the KSRTC bus arrived in the platform. I have asked conductor if this is the right bus for Bangalore. And to my surprise he is shouting and not at all listening to my words. Mentioned him ill complain on this. This is very...

Dear Sir,

KSRTC-Tumkur : Ksrtc Dc, all Depot Managers like (Kunigal Depot, Tumkur 1 and 2 Depot, Tiptur Depot, Sira Depot and Hosadurga Depot) and Bus Driver and conductors violating the HighCourt order.

There not checking daily Whether the buses are going towards Dabbespet or not.

As per High-Court order, All the Buses of Route Bangalore-to-tumkur, Bangalore-to-Sira, Bangalore-to-Hosadurga,...

Refund not received - Hello sir,

I have booked ticked for Diwali(07NOV2015) Online on KSRTC Website. Transaction and money is taken from my account but my ticket is not confirmed. I have already sent you mail([protected]@ksrtc.org) for this but no response. List of phone numbers I have contacted for refund:[protected] Ext 283,[protected]direct),[protected], 22221019 OR[protected] If KSRTC has no intention of refunding...

Sir
I may inform you that Pupm No 2 of KSRTC cherthala depot found not working properly. IOC mech said that its stabilizer is defective and they gave the through connection. But regularly the pump is not starting due to the stabilizer defect. This depot laying at NH side and all buses passing through this depot are filling diesel from this cherthala depot. This complaint of pump making very difficulty for us. So please take necessary...

We have booked tickets from Gulbarga to bangalore, reserved for karnataka sarige, as no other luxury buses have ticket availability. These buses aee overly crowded, infact packed, eveey damn stupid village n bus stops the bus goes say hi n cones back fully crowded.
1, why are you letting people book /reserve tickets?
2. Don't you teach manners to your crew members and unnecessarily stop at anywhere n everywhere n packed...

From: Radhica Muthappa Date: 16 October 2015 21:57:47 IST To: "[protected]@ksrtc.org" Subject: Refund for ksrtc computer mistake To whomsoever it may concern, This is to inform you that i had booked a ticket for my father in law Mr.B.G.Muthappa, aged 76 years, from Bangalore to Mysore on the Airavat bus at 12pm to reach mysore at 3pm. I pais ₹318 with my creditcard for the ticket and got the confirmation mail and ticket printout...

Sir The pump No 2 of cherthala KSRTC depot found heavy diesel leak through the air vent hole. Repairing attended on 08.09.2015 and they replaced the Inline Pipes with New one and replaced the check valve on 16.010.2015 . But still the diesel leak is remaining. so Please take necessary action. Pump No 2 ID No GT 11212 3BV3 Serial No KZ L and T 3095 Assistant Transport officer...

Sir, I travelled from Hospet to Harihar in Raichur-Davangere bus by 2p..m vide bus No.KA38F844 on 18th Oct'2015. I am senior citizen having Adhar card and voter ID in original. I showed both of them and requested him to show concession as per the rules. But he refused to do so and was irresponsible and collected full amount. I told him to complaint. But he gave rough reply that'I don"t care. You can do any thing' I felt very bad and being...

Refund not received - PNR Number: J50970837, J50987730 Hello, I have not received refund for cancellation of tickets with PNR number J50970837, J50987730. I called many times and you are picking the call and keeping it aside. There is no response. List of phone numbers I have contacted for refund:[protected] Ext 283,[protected]direct),[protected], 22221019 OR[protected] If KSRTC has no intention of refunding money for cancellations,...

In Puttur of Karnataka state ksrtc busses are not following proper timings. The entire previous time table of al the busses has changed without giving any information to the daily passengers. Some busses running in some roots without having any passangers. For example PUTTUR TO B.C ROAD THERE ARE THREE BUSSES WHIC RUN ONE AFTER THE OTHER BETWEEN 5PM TO 5.15PM AND NO BUSSES ARE THERE TO MANGALORE EVENTHOUGH THERE ARE NUMBER OF PASSANGERS....