Kutchina / Bajoria Appliances Complaints & Reviews

Moduler kitchen was purchased on 19.02.2015 by ila bandhu ([protected]). Slider of top rake not working staying.in this regard complain was lodge but your company demanded visiting charge though it is in under warranty period of five years. There is clearly mentioned in warranty card that company will replace the damage parts with free of cost within warranty period.
This is very astonishing please look into the matter and rectify....

The light off chimney bursted on 25th november 2018 and became fuse. It was bought by me on 03.12.2017. I complained on 27.11.2018 to local customer care by phone and she assured me that, the service will be provided within day 1 or 2. But still no mechanic either attend to repair or no response from that side. Where as my 1 year warranty will end on 03.12.2018. Will take responsibility kutchina authority seriously???

Kaushalya...

I have brought new chimney (Model: freshy) in january.
After its first servicing, a fan got damaged within a month. Now i have been asked to pay the charges for the damaged parts even though it is because of improper servicing, also the product is still under 1-year warranty for any defects.
Now i also have a concern about there service quality and customer support....

Hi, i bought kutchina forbes model chimney in this september'18 only and as
I started using it i found that its led lamp and auto manual function both are not working and immediately submitted the complaint and got the answer from customer service that the issue will be resolved in next 2- 3 days but till now its been already 1 month since i have registered the complaint and even after 2- 3 follow ups with customer care none of the...

Hello,

My name is Vinay and I own a Kutchina glass hob model 'HB 4BX DLX MF' with registered number [protected], I purchased this on 4th Jan'18 which was the happiest moment. However right after that we started to face gas leak issue from the burner we initially thought it could be because it's new but it continued so I officially launched a complaint on 17th Jan'18. Right from this moment froward my interactions with your...

I purchased kutchina kitchen chimney (Vogue ss) in 01.04.2014. I renewed service with amc and my chimney motor warranty was 9 years. Now my kitchen chimney don't work properly and called service mechanic they told me that your kitchen chimney motor was damaged and it will be replaced. Then they came and replace with old used repair motor. I was surprised and told him to replace with new one. He replied no new motor will be replaced. I asked...

I was purchase a chimney on[protected] which service on oct, 18. I was book a request over telephone on[protected]. But till today i was complaint 8-9 times on toll-free no-[protected] for non servicing. Every time the receiver from toll-free call centre staff said that servicing of my chimney will be within 2-3 days. Till today no one call me for that. Therefore i am really unhappy for your service and i never purchase a kutchina product...

Dear sir :
I've enquiry for kutchina chimney on 7th nov and pay all money on same day. As there was no doubt on kutchina product /services.
Around 4 pm product delivered till then i was satisfied but got surprised with technician activity. The quality of work was not at all accepted. He has make whole on wall with out plan and the cause make multiple whole which damage wall. He was bit busy to blame sales man. Continuously he...

Hi team,

Today i observed that my kutchina smartec chimney is not working. But electricity was properly supplied to socket. But my chimney was not working. Can you please look into the issue asap.

Machine code[protected]
Model - smartec
Kutchina smartec autoclean

At/po - parijat medical store
Polasara, ganjam
761105

Thanks & regards,
Haraprasad...

It is to inform that i registered request for servicing of kutchina florentine chimney on 25.10.2018 and the case no. Is [protected] received on mobile no.: [protected], but no any service representative come till date for servicing.
The said occurrence happened frequently after receiving service request number. Therefore, it is requested to look into this matter for stopping inconvenience faced by us....

Hi

Before giving final order, i have repeatedly said to seller that if you would be able to install chimney well without any breakage in modular kitchen then take order otherwise dont take & he said it is there regular work & he has promised everything will be ok. Later while installing chimney, he broken or made scratches in cabinet. It seems his machine was not working properly & that slipped from hand & several scratches...

Dear sir,

With reference to the above subject, i mr. Swadesh acharya purchasing a 'kutchina fieona ss' model auto claen sysytem from m/s elegance interior, bapuji nagar, bhubaneswar who was your autentic distribution in bhubaneswar. I have already paid the bill &/ gift amount as he said. But till yet i have not received the bill copy and also the gift from the distributor. Though i have talk with the distributor so many time...

The product purchased on 3rd oct 2018 flashy dlx cooktop from naresh trading, raipur c. G it is defective from the day one which was complained on 4th oct itself... To customer care tollfree and to the retailer of the product.. On 6th oct they sent lokesh for repairing the product he replaced the lighter and went back.. Then also problem persist of flickring in 3 burners.. Again some other senior technician came from service centre and told...

Dear sir,

We are using the kuchina smart tac from last 3 years. We did the amc in regular basis. From our last service we observed leakage of oil from suction pipe, which we have informed the service person. But he said that is not his part and we need to communicate service center. We also communicate with kalyani branch. One senior person visited but problem remain same.

My question: if same thing happening...

I have bought a kitchen chimney but the chimney is not at all working. The oil collector portion is empty. All over the kitchen oil is spreading. No vapour is going inside the chimney. I have called the sales person several times but he haven't responded my call. The sales person is just telling that is whatsapp that he will come tomorrow but he is not coming at all. The chimney showroom is in mrinalini. Please solve my problem as soon as...

I have purchased a smartly dlc 75 from your agent goutam petra on 30.08.2018. The same has been delivered with out alluminium pipe to my residence on 30th september 2018 after a span more or less one month. No tax invoice is received till today. The service before sales is very bad and after sales may be questionable. My phone number is [protected]. Now the company is stating that aluminium pipe is not available at their store. This is very...

I have purchased the kutchina SELESTA chimney model about 2 yrs ago. From starting we are facing problems regarding the same product and we have registered many complaints with the complaint no provided but every time we don't receive any services. The after sale services you promised to provide are not fulfillrd and we are so very diappointed. I regret buying the product from your company wil always ensure to tell every person I know to...

Our kutchina water purifier is functioning properly. The last led (Green) of the three does not glow. As it is recommended to use the water only after the green led glows, so we are finding it difficult to use the water. We have complaint several time to the nearby technician of kutchina but the response were reluctant.
Kindly look into the matter....

Dear sir,

I have purchase the kutchina stanza chimney 29.04.2014. But it is very unfortunate that your service center 67/7 college road, howrah-711103 is not doing the job of repair/replacement of switch (Box) since 31.08.2018 vide complain no-c71/8 dated 31.08.2018 till now. Therefore i am facing great problem in my kitchen for non functioning of my chimney since long time due to your service center. It is further for your...

Please note that i had purchased kutchina chimney, model - scott, on 22/02/17 at my residence in kolkata. Machine code no. C[protected].

Further, i had done an amc with lokenath kitchen solutions on 04/03/18 for service. It may be noted that the response of personnel of lokenath kitchen solutions has always been very poor and they have always delayed sending their mechanic for the service.in addition to that the quality...