Kutchina / Bajoria Appliances Complaints & Reviews

Sir, it is very sorrowfully information to u that i had purchased an arc model vide code no.[protected] on 03.02.17 from s&p kitchen and home appliances pvt ltd/konnagar/hooghly and which was installed on 02.04.17. Several times i tried to inform vide telephone no. [protected] for solving my problems viz. Installation as well as time to time servicing of my chimney, but no any cooperation received from their side resulting a very much problem...

My name is deep mani das. My phone no is [protected]. I have purchase a watter purifier ro on 01/09/2017. As per service guideline there are three free service. My first service was at 4th month. So i called service centre. But till date no response from your side. I called for service more than 10times. So if your company doesnt able to provide service then why you people make us fool. Hopeless service.
No where i called for service...

I had purchased the water purifier on 28/04/2017. The product stopped working for 4 to 5 times within 1 year. On one occasion mother board had failed, then water jam, then candle problem.
The product was tecnical issue i guess as it stopped for 4 times. The company should redemm the money for the defective product. As after one year the service person would start charging, which is unreasonable, as the product never worked properly...

I have an amc with kutchina chimney. My name, address and phone number are registered with kutchina. I called them for my annual service but the technician who came refused service on the grounds that we could not find the amc document.in this digital age it is not expected that i should keep a paper ready. The fact that i have an amc with kutchina chimney must be there in the company's records since my name and other details are in the company's...

Amc no. 048319 3 years contract.
Asked for first service. The service personal ([protected]) contacts and says that we will have to provide kerosene for cleaning. Since we did not have kerosene he asked us to pay for the kerosene. Nowhere in the amc this is mentioned that we'll have to provide kerosene or pay for it for cleaning. When we went to register complaint with the customer care the representative shibram das refused to accept...

According to sales executive Mr Chandan Kumar of Bajoria Entertainment he sold the captioned product in EMI saying that the last EMI of Rs 5280 will be disconted by Rs 2000 as he has taken excess amount against the product actual price.
Actual MRP 12990
Wrong MRP 14990
But now the compamy is declining it as the executive Mr chandan kumar has left the company and it will compell me to take legal action going forward. Kindly...

I have modular kitchen in my home and due to some problem i had booked a complain on 10/01/2018 and my complain number is mpr/01/0118. Today that is 11/2/2018, that is one month has passed no one has attended the break down nor anyone called us. It is a horrible state of affairs. We had requested kutchina to look into the problem as early as possible while booking the complain, as this will lead to breakage of the other hinge which is till...

I am a user of kutchina vogue chimney. One sri sudip singha visited my house with a identity card of kutchina and approached to have amc of the chimney. Accordingly i agreed for amc from[protected] @ rs.1000/- and 1st servicing done on the same day.
It is a matter of regret that 2nd servicing is due on[protected] but inspite of repeated call over telephone he did not attend for servicing. Every time he assured to attend but did not...

This is dr. Bhaskar bagchi from chandannagar, hooghly. I am using kuchina sleek model. Date of purchase is 20.08.2012. The machine is not under any sort of annual maintenance contract.

Recently one motor of the chimney is not working and due to this reason i had visited s & p kitchen and home appliances pvt. Ltd, chandannagar on 31.01.2018, from whom i had bought the said chimney. But, unfortunately i had a bitter and horrible...

My complain no[protected] regarding machine no,[protected] dt 15.01.2018 still pending inspite of 2 calls and 2 mails. Service is pending and machine is noising. Local device engineer is not cooperating in the matter whereas at the time of installation engineer told after some time it will automatically sold but after one service problem is still available.

K l vadhwani
Mob [protected]
Mail id. [protected]@yahoo.in...

I belongs to amc under chimney serviceing. Each & every time i booked my serviceing by calling customer care but no other technician can solve the problems. If i would be try to communicate with technician then technician can not receive my call & shows any kind of excuse. I am unhappy & i did not take my decision what can i do? Services centre say's we are try to call with call centre....

I purchased a chimney from kutchina direct outlet having model no. C[protected] from s &p kitchen & home appliances pvt ltd, 7/a/2 indiragandhi road, konnagore pin :712 235. At the time of installation i have not been given company supplied pvc outlet pipe.in spite of repeated request in mobile no.[protected] of sri amiyo nag, no action have been taken.in last week i have complaint to kutchina complain in this sight but no action have yet...

Kutchina chimney no. C[protected]
Product supplied by : s &p kitchen & home appliances pvt. Ltd
7/a/2 indira gandhi road, konnagor, hooghly, pin-712 235
Bill signatory : amiya nag.

At the time of supply of chimney no outlet pipe (Pvc pipe) given by company is given to me. After repeated request in the phone no. [protected] no action have been taken. This phone no. Is repeatedly contacted to me at the...

Dear sir/madam

With due respect i would like to say that i am a consumer of kutchina kitchen ltd. This consumer name was mr. Biswajit roy and machine code no is[protected] and amc no is 053441. The docket no is [protected]

Technician of kutchina company who's name was bishnu das, when the last service was done in my house on 17/10/2017, then i make an annual maintenance contract for three years and which...

Last year, i have installed modular kitchen from kuchina with near to 2 lakhs cost and at the time of booking, the amc for coming 5yrs are free.

I called their toll free no and logged a ticket for some issue but 20days passed, no one called me or not attended. Even i called twice their toll free no to know the current status but the way of response was too bad.

Also called their corporate office and updated them...

Kutchina left burner got damaged after 2yrs o[censored]se. For repair we need to pay rs1500. We have heard about kutchina burner getting damaged from many of our friends and relatives, for some within 2 months, some 1 year. Buying a product of rs16000, if it gets damaged so soon, then its a total waste of money and time. And if this has been faced by so many people then kutchina should change the burner material used. No one wants to pay more to...

Sir,
I manas midya, vill+ po - jayrambatyi, dist - bankura, pin - 722161. I have a kutchina stanza ss kitchen chimney (Machine sl no[protected]. Batch no. 16156. Mfg dt. 05/05/2016). From a retell shop “betar ghar”, address: parul, arambagh, hooghly. Campany term & condition is 3 free service under 1 year.

I call book 1st time servicing may be 1.2.17, but any 1 service man do not attend me. So i reminder 2nd...

I have purchased one chimney model no. Arc and machine serial no.
[protected] from your concern on 24/06/2014. The periodic service of the machine is done by lokenath kitchen solution, kolkata-32. The very recent the service from the concern is not satisfactory. Please give attention to the matter as an urgent basis. The service man done his service as usual but the machine after switch on running with tremble....

Dear sir/madam
I bought a chimney of your esteemed model kutchina vogue ss nearly about 4 months ago. My customer id is 10213529. I have not received any free service still now as proposed though i applied for a service request through the no. Provided last week. They promised for service within 72 hours but no service still now.
Please look into the matter and i hope you will do your best for the sake of customer satisfaction....

I had bought a kutchina chimney on 24.09.2014 which included 3 free services.in 2015 i paid rs.1, 000/= for 3 services which was somehow completed. Before completion of the[protected] contract i was asked to pay for the[protected] contract which i did on 28.02.2016. Since feb 2016 no service was done. I called the service company, s. M. U. Enterprise several times but they did not send any service man to date. Please do not buy kutchina...