Kutchina / Bajoria Appliances Complaints & Reviews

Aug 23, 2018

Updated by Suvrakanti They aren't replying to my mails.
What to do?

Aug 24, 2018

Updated by Suvrakanti No one contacted till now.

Aug 26, 2018

Updated by Suvrakanti Let me share my worst experience.
Yesterday a person from kutchina cntacted me and came to my house for servicing and all that.
He declared that the machine is dead and I have to replace the circuit. He had a circuit in his bag(unpacked and without any proof of originality) and replaced the old one. While checking, the new circuit came to be faulty and the machine remained in the same position.
He told that he will come again.

Now think of my inconveniences:

1. Being a working person, I have managed to come back early on saturday to attend the service person of Kutchina. Now again a day!!! Please do value for time!

2. If he could come again today (on Sunday, ) it would be absolutely fine for me. But he told their office remain closed on Sunday. So he will not be able to collect the circuits.

3. Why should I accept the already unpacked circuit? Where is the proof of originality? What is the guarantee that it is not the case that you people are installing a repaired circuit instead of giving a new one. Again you are charging the cost of new one!

4.As per the person told me that the servicing charge is 600/- and the cost of the circuit is around 1750/-. He also told that I have to pay it by cash.
When the country is thriving for digitalization, why should I pay this large amount through cash and not in cheque or in other way of digital transfer?

5. The person also told that after installing the circuit, only one month guarantee over the can be obtained. First thing, the circuit you claimed that it is a new one and fortunately its fault came out within your presence. What would happen if its fault would come out just after one month?

Please don't write the following words only : ''We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment.''

Try to answer my queries.

Aug 27, 2018

Updated by Suvrakanti I don't know really how mucb suffering I have to bear with this kutchina servicing people.

The service person called me and told me that there is no new circuit. I have to wait till the new circuit comes!
They are ready to install a old circuit today. But they will take the cost of new circuit. I have to pay this today. And they will replace it once new circuit comes, though they have no idea when it will come!

What type o[censored]nprofessionalism is this?
I am really clueless.

It is hampering my office work and my daily life.

I have no way but to throw this purifier to the waste box. What else?

Aug 22, 2018

Updated by joydeep.das My contact No: [protected],
Name : Joydeep Das

Aug 22, 2018

Updated by joydeep.das AMC bill

Aug 11, 2018

Updated by jittasneha SURJIT SINGH MAKKAR
ADDRESS:
PRIYANKA TOWER FIRST FLOOR

OPP-DR. PK ROY CHAMBER

COURT MORE

ASANSOL

PIN -713304

PHONE-[protected]

Aug 21, 2018

Updated by jittasneha Thankuu very much not any Actions my complain before 2 year very good company Bajoria groups kutcjina company. always give me Date loly pop waah .cheee same

Jul 29, 2018

Updated by atindas Today the executive from S & P Kitchen Appliances, Birati visited my placed. He was offering me the options cost of which were much higher than my existing chimney. I dont have the capacity to buy those chimneys. Moreover, his quotes of those machines (Elite DLX and Aster) were also much higher than the market price.He said he can not do anything more.

Under such circumstances, I strongly demand full money return against the faulty machine. Otherwise I shall move to consumer court soon.

Thanks