Kutchina / Bajoria Appliances Complaints & Reviews

I purchased kuchina chimney vogue ss on[protected]. This chimney went out of order in the month of may, 2017. With great difficulty i could get it repaired after 28 days by kuchina authorised party fibas. Both the motors were changed, of course free of cost as it was under warranty period. Chinmey worked for a few month but again it is not working since 17th aug 2017. I am presently chasing fibas daily but they could not send technician with...

I have entered into annual service contract on 08.05.2017 for 12 months
Paying rs.1000/- vide money receipt no-10570 dt.08.05.2017 with life line appliances, 140/4, james long sarani, kolkata-700008. As per terms of contract, company is supposed to provide four services in a year w. E. C 08.05.2017 to 08.05.2017. Accordingly, i contacted them on 08.08.2017 for service. They said representative will come to me within 10 days and refused...

Dear sir,

My name is subhajit dey and i'm a resident of kolkata. I had purchased a kitchen chimney from kutchina (Model name - smarty) on the 08/06/2017. From the 3rd of my purchase, i'm facing problems with "oil leakage". I had registered a service call with kutchina (Service request no. - [protected]). The service technician visited my place to repair the same but he couldn't. I had to call the service centre again, the...

Hi,
I am not a customer of kutchina, but was saved from being one. Kutchina employee named Mausam Ghosh came to our house almost thrice, wasting our time, promising us all we desire will be fulfilled.
They made us do the drawing, make a video of the kitchen and himself did nothing more than just fooling around. On the third day one lady came up with this guy claiming to be some head, showed us a design which was nowhere close...

Biswajit barman - who lives in guwahati - promised to do all the things for our modular kitchen - he took full money also - but he swindled and deceived us by doing only 80% work - whenever we telephone him he tells us that it will be done - but its been 4 years - no response
Since we are nris for the last 10 years, we only get 2 months - but he is turning our 2 months holidays into hell by deceiving us like anything...

Dear sir,
Most respectfully i am informing you that i have purchased a kuchina chimney on 5/8/2016. As per condition, you give us three free services. I have got two free services but third free service i have informed for docket on 8/8/17. But service center jayram enterprise of 5, d. N. Chatterjee street, belghoria, kol-6, they refused to give third free service due to i have informed after one year and also pressure us for contact...

We got a random call from Kutchina . We wanted to buy a chimney and asked the representative to come and discuss. From C&RC Assosiates 5/22, vivek nagar ( jadavpur pal bazar ) kol - 75, Mr Prabir Das attended the call and came to our house to collect the order for Vogue SS chimney . We paid through cheque . The Chimney was delivered after 4 days and installed . The person who came for installation demanded extra money for pipe . That was...

I have a kutchina arc chimney for which amc has been done. Amc no. Is 019534, and valid upto 30.12.2018.
I have booked for servicing by your toll free number and my docket no. Is[protected].
It is now nearly one week, but no service man has contacted me. I have contacted customer care no of guwahati[protected]/2733237 three times, and each time i am told service man will contact and come today! But this today is eluding...

Dear sir, my name pradeep sharma i worked with in kutchina my joining date is feb2014 and my registration is april 2016 my location was jaipur atleast one year but my pf is pending its my money because it decuted my salary many time talk to the service head but not any response and also lots of mail of kutchina service head mr. Gomes but again not response.
Dear sir,
Plz. Provide my pf amount and help me. I need money. And...

Purchased freshy model chimney on 15 january 2017 and got it installed on 19th of january. For the first time, the small rounded-shaped oil collectors came out during cooking without even been touched. After a month or so, the same thing happened and one of the oil collectors fell down suddenly. Worried, called the nearest konnagar service center on 12 july 2017 (Docket no: 17/4750). They registered my complaint and said will send a technician...

Dear sir,
I have been using kutchina chimney (Model vogue ss) since 2007 october, recently motor of one of the fans got burnt. We made a complain in customer care on 11/07/2017 (Docket no.-[protected]). When nobody contacted me till 13/07, i searched the internet and located one kutchina service center in sector-5, (Dn-62) with telephone no. [protected]. They told me that they have received information from customer care to attend...

Jul 18 (2 days ago)

to namit.bajoria, namitbajoria, mervyn.gomes, info, customercare,

Dear Namit Ji,

What an embarrassing situation, some engineer named Samit Mondal[protected] called up my wife over her number [protected],

and again started taking details of address, which could have easily been collected from the system where the Call was registered.

The Engineer...

My machine code no. C[protected]. Installed on 13/10/2016. After first free service on 15/03/2017, oil leaking from base of the florentine chimney hood and the aluminium pipe"s junction. Oil drops spitted allover the aluminium pipe (Outside). On third free servicing on 13/07/2017, it has not been repaired/rectified. Service agent (Code no. 4482) told us to change the aluminium pipe by new one, but he is not interested to do that free...

I desired to buy a kutchina kitchen chimney and contacted customer care over phone and accordingly a representative visited our home and demonstrated the products. As per his request i paid him rs. 100/- on 15.04.2017 and told him that he would be informed when the kitchen was ready for installation. He made frequent telephone calls from the telephone no. [protected] to me from two weeks ago for giving him a cheque as the price of the chimney...

The chimney is not working since 4th july 2017. The complain was registered through your customer care help line and the service technician visited my residence on 5th july and detected that the circuit board is needed to be replaced. He assured me it will be done on priority to make the unit operative, but unfortunately it is still not done till now although a week is over! You people talk about signing amc.. But what confidence you are...

One new chimney was installed in my kitchen on[protected], on assurence of rectification on next day, i signed the installation form. Again i compelled to lodge complint in company complaint center ref. No [protected]. I am sorry to say that inspite of daily cheasing till now i. E up to[protected] no body attended the same and i am suffering tremendously. Pl let me informed about result....

I have not gotten your free services for my kutchina products. I have 4 kutchina products and not even 1 free service i s been given!! I have 2 chemnnis and 2 water purifiers, i have also call but, no one took action. The sale man jahid sell me chemni but never came for servicing. Another one named prodip he sell me 2 kutchina products but he also didn't came. What is being going on in the system. I want you people to take action about this...

I had purchased a kutichina dish washing machine more than a year ago. The machine was working perfectly well till last four months. We were regularly using the same and its performance was satisfactory.
However, for last 4 (Four) months the machine is not working properly. After switching on the power and keeping the water supply line on, it shows power to be on. But the dishes are not washed by it. Rather, the detergent etc are not...

I got a call from your company from [protected] number.. My number is a dnd and i keep getting these calls.. On top of this, when i disconnected the call, i get abusive msgs. I am extremely unhappy.. Deal with the representative now.. I will go to the court if need be as this is unacceptable.. Bloody #.. You call my number one more time and see what i do.....

I have got aVogue model kutchina chimney and amc for three years. I have booked a periodical service through customer care on 20.5.2017 but no action has been taken yet.4 times I have Called customer care every time they reported me that agent will call back soon. my service booking no.[protected] my registered mobile no. is [protected]. I didn't expect this type of service. I will not renew AMC but please do service at least upto my tenure....