Kutchina / Bajoria Appliances Complaints & Reviews

We bought a kutchina chimney of bajoria appliances from kalyani book fair stall two years back, which the salesman assured of best quality and befitting our purpose. But off late the product started malfunctioning. When the service person he identified it as of inferior quality and not showroom product. We felt cheated. Till date no proper service received.
Kindly take urgent steps or else result will be very regretting....

Since last 5 years, we are using kutchina gas top as regular purpose. At the time of purchase, the shop owner told us that within 1 year we will get free services. But no person visited our place from the company. We have informed so many times to the shop owner but he refused to talk regarding this matter. Now so many problems are arises day by day and no local servicer is ready to check this oven. Kindly help us to solve this issue....

One of your employee who did the last free service on 05/02/2017. At the time of serviceing he broke some parts of chimney and replace it by old one. Further he tell me to give him the original bill of chimney. He said to me to bring that copy of bill from their office. My question is why i go there to bring that copy. Please send him or anyone else or by post to give me my original bill. And warned or rusticate that person who did this....

I, Kaushik DUTTA, resident of 68, Vidyasagar Sarani Barisha, Kolkata- 700008, entered into an AMC with M/s Lifestyle Appliances, 406/M.G. Road, Kolkata-82 on 27.12.2016 for 02 years UpTo 27.12.2018. The first qtr is already overdue in Mar 2017. Inspite of several reminders and promises over telephone, it seems that they are not at all interested. Please do the needful...

We bought a gas cook top by Kutchina appliances and from the very beginning of the purchase we are facing problem. Sometimes there is sparkling, sometimes a side of the gas does not work and many more. Even if we complain, they do not take it seriously. The amount of problems we have faced, we won't be buying any other appliances from Kutchina for sure....

Dear Sir,
I have purchased a chimney, model 'Vogue', machine code[protected] on 11.01.17 from M/s Fibas Exclusive Kitchenware Pvt. Ltd vide their invoice cum challan no. 695. However, from middle of April'2017, the light in the chimney is not working. I have made several request to the above mentioned supplier to rectify the same but they did not care my problem. I am, therefore, requesting you to address my grievance and rectify...

Dear sir,
We have buy a 4 burner oven on[protected] and we have installed on[protected] but on the first day we had experience that the oven is not for big utensil we generally use at home also the flame is very less. Also there is some problem in automatic sparking. Complain twice to customer care.

For,
Raju dutta, house no-12
Guwahati
[protected]...

I had puchased a kuchina chimney on 6th aug 2016 from loknath kichen solution. The model is vetra and the machine code is[protected]. As per the terms there are 3 free servicing. The 1st service was done on 25th nov 2016 and the 2nd was due on end march. I have booked the servicing request on 3rd april and the docket no as given by them was 30460499. Inspite of several follow up they have not come sofar. Afterwards i have contacted your...

I entered into an amc with you on 20 04.2015 for 3 years valid upto 19.04.2018 by payment of rs4000/= vide your code no 1034973 in the name o[censored]rmila paul.
I am forwarding one complaint about a serious deficiency of services and want to draw your attention for redressal of the same immediately. As quarterly was approaching on 13 04 2017 called over telephone to your[protected] for sending your service man. The man on line informed...

Respected Sir/Madam,
I have a Kutchina kitchen chimney which is under AMC. Servicing under AMC is due and Fan speed switch (i.e. medium and high) is not working properly. I had lodged complain previously also but no action has yet been taken. Your service personal informed me that the circuit need to be replaced but not yet done.

It is therefore, requested to kindly send you service personal for servicing and also...

Sir,
Myself sandip deb, vill + p. O - bazarichera, dist - karimganj, assam, pin-788727, i bough a kutchina purica dlx water filter last year. From last 4 (Four) months i am regularly contacting your servicing center but till date no service personal provide me the service.in this regard i am again requesting you kindly provide me maintenance servicing as early as possible....

With due respect I would like to say that I am a consumer of Kutchina Kitchen Ltd. This Consumer name was Mr.Biswajit Roy and Machine Code no is[protected] and Docket no is [protected].

I inform you sir that For technical problem due to oil leakage I complaint to the customer care on[protected]. From these date to till now any one of this company didn't visit. Today employ's of customare executive have misbehaved to me...

Not getting proper services. no body has updated about the free services. also after requesting on customer care toll free nos. on[protected] no body has attended the complaint till date i. e. on 7th april-17. also no response from your side. what is validity of free services. the same should made available from your side to your valued customer.

We never expect this types of after sales services from the international brand...

The employees do not honor the annual maintenance contract signed with them. They take the whole money in advance and then keep the service dates pending for months altogether. Even their consumer redressal system is at a loss to help the consumers. Even after repeated reminders and warning, the company doesn't even bother to make a call to the customers for their timely appliance service. This clearly points to violation of rules as stated...

I (Amit pal - mobile no[protected] address g16/4 new garia development co-operate housing society ltd, kolkata 700094) have bought a kutchina vougs ss chimney on 10/03/2009 from a exhibition at ice skating ring. Recently i asked for a service and called at[protected] and ask for service. On 18th jan 2017 indo appliances sent their engineer mr sankar sardar and he noticed that the left oil channel collector was broken and right motor was...

I have installed a kitchen chimney on July, 16 and I am requesting for service for last 8 months but not getting which supposed get service within 72 hours after call for service. Personally I have contracted to agent who installed it.I have given details below:
Date of Installation: 09-07-16
Agent: Ashit Roy
Docket Number :[protected]
Service Center Ph :[protected]

Debasis,
[protected]...

Dear Sir,

Ankita appliances had taken all money for AMC, they had taken money in september2016, we are supposed to get service from December onwards but we had not got any service from them till now.We are trying to contact them in their mobile nos but none contacted us for giving service.Please take necessary action against this complaint.

Regards-
Saumendra Nath Ghose
Cell-[protected]...

Hi Team,

I purchased a Kutchina Chinmey before 2 months. However it is not working from day 1 but the dealer is not ready to accept it and he is not exchanging it after couple of follow ups and reminder. Please can you look into this matter immediately to avoid to register this complaint in consumer court against the company and the dealer.

Looking forward for your kind attention and immediate response on it.br...

Amc contact date-27.9.2016.
Date of amc..23.01.2017
Duration of amc:- 3 (Three) years.
Valid up to 22.01.2020
Mode of payment:- cheque.
Cheque no.-431582 s. B. I., date: 28.9.2016, rs.4722.00.
Machine code no.[protected].
Executive name:-sumanta barik.

Amc card no.030785 (As noted by the by sri sumanta barik)
1st service date on 23.01.2017. But repeated contact with...

Docket no PD/379/0219.It is a fraud company.They have no technicians. They just cheated the customer.Whenever I call they assured me to give the service. But still now no results.They are too much liar. I bought Golde-x.on6/10/2016.At the selling time they assured to give the service time to time.But now they just harassed .Everyone should know about them and be careful of such type of fraud company....