Kutchina / Bajoria Appliances Complaints & Reviews

Kutchina Ring burner is disturbing a lot. I have bought this oven from dealer of Baharampur, Murshidabad. But the dealer of Baharampur, Murshidabad is telling that the burner is not available.As the burner's life is more than 3 years so it may take a replacement I understand, but the unavailability of burner is a harassment to my family.
Please look into this matter and provide me a new ring burner as soon as possible.
Thank...

Dear Sir.
I am Dr. Tapati Chakravarti. I purchased Kutchina Chimney, Machine Code No.[protected], on 16.12.2015 and installed on 16.12.2015. My warranty card/ free service coupon is 65353336.

I have been requesting repeatedly since November, 2016 to provide third free service, as promised by the company in writing, for the aforesaid machine over phone No. [protected] which is given in the first page of warranty card...

I have purchased a electric chimney model vogue on 23.11.2015 vide customer code no. 1080 in the name of papia bhattacharjee.in which 3 free services are available on 1st service was 15.03.2016, 2nd service was 15.07.2016 & 3rd service was 15.11.2016.in which 2 free services has already entertained. But regretted to inform you that inadvertently i can't docket to you within the stipulated date for my 3rd free service. Today when i docket...

I have made 1 year annual maintenance contract of my kuchina make electric chimney (topaz) through bajoria appliances (p) ltd. ludhiana (punjab) vide amc no. 021466 dated 06-06-16 which is installed at my residence h. no. 25-a north avenue, bhadson road, patiala (punjab). the amount paid was rs. 2640. almost 6 months have passed since amc but it is a matter of regret that no person from the service center has come up for service despite repeatedly...

I purchased kutchina vogue chimney from adealer at jadavpur on 17.11.15. Three free after sale services are to be provided as per purchase contract. The sevice agency of the company at baghajatin seem to be not interested in such service other than amc, so their receptionist was rather rude from the very first interaction while i sought mandatory service. But the painful experience came when i contacted for last service. The contact no given...

I have a AMC service for the Kuchina Chimney. Despite several reminders service engineer does not turn up. It is very inconvinient as my open kitchen set up gets extremely dirty causing health hazard for my father in law (82 years) and son(3 years). Please intervene to ensure that the service is provided on time. or my money is refund on prorata basis

Given below is the mail conversation of the complaint.

Dear...

Reference No.16901019
Last two months Service Centre Phone no. [protected] called many times but no response so far till this month for service repairing of Hobs

It is requested to look into the matter as it is urgently for repairing of hobs since burning not working for last two months.

It is treated as most urgent.

Contact No.[protected]...

I had registered the complaint one month before but yet no response. My hub is leakege. If any thing happen who will be responsible.Customer care is taking only time. Even the engineer is also ignoring the same.The probl m in my hub is on regular basis. But the companies representative is ignoring this. This is my last and final complaint otherwise I have to take some legal action....

I bought the HoB from Shop - Mom Magic, Nerul, Navi Mumbai on 22/April/2015(attached).

It worked fine for 7~8 Months, then onwards the flame became weaker and weaker. Thereafter, the burner did not have flames from some parts. So we informed the shop, and they said that it is a gas piping topic.

We informed the LPG distributor then he send his person to inspect (11/Feb/2016). Although, they mentioned there...

Product code : Kutchina Smartees SS.
Purchased from Lokenath Kitchen Solution, Baghajatin dated:15/06/2015.
Came for servicing.Took the motor away from my house on 07/09/2016 for replacing but still now they haven;t replaced back the motor.Your servicing is too poor. It doesn't define the brand you are.

Complained by : SWAPAN KUMAR PAUL
147, Kishori Nivas, Ramkrishnanagar, lashkarpur
Mob: [protected]...

After several telephonic conversation, it is matter of great concern that the people from kutchina has not completed the installation of semi modular kitchen in my home. It is also to be noted that they have also damaged our water supply pipe for which continuous water leakage happens. Now kindly look into the matter so that matter could be resolved at the earliest....

Hello Team,

I would like to do service of Chimney.

Date of installation :[protected]
Date of purchase :[protected]

Kutchina Florentine.

I tried to reach Toll Free Number :[protected] to reach
Kutchina service engineers, seems to be nobody is interested to do servicing.
Every one asks whether it is free or paid service.

My one comes under free...

I paid rs. 4000 for a 3 years amc to ace marketing. The contract is valid till aug, 2018 but i am not getting the service from ace. When i called kutchina they asked me to pay again for the amc service as ace is no more their authorized dealer. Infact when i contacted kutchina first to book a chimney it was kutchina who introduced me to ace marketing and ace was acting on kutchina's behalf and booked my order for the chimney and that is the...

Your salesman told me for 12 instalment, but after taken 2 items amount rs 36, 680, he was taken 6 ch @ rs 6113, from me on 19.07.2016, and told me that company gives me rs3000 back till complete my instalment and month of july and august 2016 he returned me rs 3000 respectivly. Now he refuse to give me rs 3000 return. Now i want necessary action against the salesman named kamal brahma....

Sub:- I salender kutchina ARC machine and company will be return the money of 26, 290/- to me.

Dear Sir/Madam

with due respect I would like to say that I am a consumer of Kutchina Kitchen Ltd. This Consumer name was Mr.Biswajit Roy and Machine Code no is[protected]..

I inform you sir that I bought a kutchina chimni on 18th october, 2016 from kalyani branch at kolkata in west Bengal and that...

I have booked kutchina goldex model on 29/12/2015 amount of Rs 1500 from Distributor Apex Home appliances.At that time sales person Preetam Dey said that price will be hike in next month but if you booked now you will have not pay the increase price. He also said this booking is valid till one year.At that time the price he gave me was 14190. Now today the market price is Rs12500. One week before l have call him for install the machine.Today...

I have called your helpline no to book for free servicing one month ago. I have requested that if the person can visit our home on weekend as me and my wife both are working & not available during weekdays.
The representative said she will look in to it & even confirmed that the person who would be visiting us will give a call prior to coming.

One month passed away but still i have neither received any call from the...

Ref: amc no. - 009399, code no.[protected], model - sleek, machine code
No. - c[protected] & invoice no. - 69680

Dear sir / madam,

With reference to the subject mentioned above, this is to inform you that
I have purchased this machine on 13/03/2011. from 12/03/2012 to 21/03/2018
Under annual maintenance contract (amc) with your company. last amc done
On 21/03/2015 with 3 years contract...

I had done the modular kitchen from kutchina (lifeline appliances) on 8.1.16 where they told all the hinges used are made of stainless steel.in my kitchen design there is a corner hinge and we used to open it in the process they showed us. but surprisingly 10-12 days before certainly at the time of open the cabinet door we saw that corner hinge is broken and we informed it to lifeline appliances. they visited my place and told the against...

Sir,
For about last 6 months my Kitchen chimney made by Kutchina is out of order. I purchased this from Sunny Traders, Agartala Tripura. I have lodged a complaints and repeatedly contacted with the local dealer but no repair was done. Model name is Kutchina ARC... PCV Old model. Sl. No[protected] and date of installation is 6/7/2009. According to the vendor motor of the machine is out of order....