Kutchina / Bajoria Appliances Complaints & Reviews

I am suffering problems with my ro after 1 month of purchase..
I called many of service agents but they refused to come for repair they are just giving dates..
The water purifier is like a waste for 4 months i am facing many difficulties with this product as i have just purchased it on january 2016..
So please it's my humble request to get it fixed...
M very much disappointed with kutchina services......

One year back I have purchased Kuchina Fiona chimney. Any body come and check that installation was wrong . Mechanic drilled many wholes and tried to fix but finally they installed . At the beginning I was not aware but slowly slowly I came to know that the chimney top slant at right side and always oil coming at right corner of front and back. oil not depositing in the oil waste box.
I called to customer care they asked for re-installation...

Sir,

I have purchased one no. kutchina chimney, model topaz from m/s jagdish chandra & harish chandra bareilly on 20.05.2015. but unfortunately i am not satisfied with your services provider which is stationed at lucknow office. before demo. & installation of chimney many promises had been made regarding services backup. but only two services has been giving in last 15 months. i made a call at your lucknow center in june as...

Dear sir / madam

We have purchased the subject stated hob on 29.08.2010 and since last 1 month it is out of order and we are trying to contact the service center in pune for servicing as gas is leaking and need servicing to be done. finding no response from pune servicing center. changed address or the phone number is never updated on site that needs to be taken care

This is very worst and after sales service...

I'm from jalna maharashtra. I purchased kutchina aster chimney from dealer in jalna six month back. We have purchased three chimney at same time for my friend. Now the problem is my chimney is not collecting oil while others are. I contacted local dealer but problem not solves .please help.my chimney is in warranty period.pls provide help as soon as possible. Thanks...

Dear sir

Regretfully i would like to inform you that i had made the worst decision of buying kutchina product due to false and fake promises made by its sales executives. I had bought kutchina water purifier 'purica excel' auto clean ro on 19.10.14 from an executive biman mahanta of nagaon (Assam) branch. My machine code is[protected] and my id is 12009690. But due to my utter disgust, even during the warranty period it raised...

I have installed kutchina full modular kitchen through esser mmarketing at 1191, jessore road, kolkata 28 ph. No.[protected]/6458/5005 in sep 2014 but for last 10 months the racks are not opening properly. The screw are coming out. And the hinge are getting rusted.In spite of several visit at the above office and phone no one is taking any step and still i am having the problem in spite of install a modular kitchen from an reputed company...

Ref: Customer Code No.16901018

Sir,

I bought Kutchina Chimney Model No.ARC Machine no.C[protected] on 02.02.2016.

Kutchina Company is communicated several times through [protected] but no response yet done. No one attend the service cleaning of chimney. Due date is 30.05.2016.

Please depute the representative of Kutchina to attend Chimney service cleaning.

It is...

I have Kutchina Angela model. Started AMC with Kutchina from 24/09/2015. AMC No. 016096. My first call for service and some problem was on 27/01/2016, docket No.[protected]. Technician visit on 27/02/2016. And did only 50% of reported complain. After that every week I call them over phone, but no one visited to solve the existing problem. Next complain again on 26/05/2016 for service. Continuing the same phone call to customer care. But...

Amc for the year - 2016-17 of my chimney was done on 21.03.2016. For 1st free service of my chimney as per amc, i have conctacted with concerned person on 07.06.2016. But till date service personnel from kutchina come to my flat at kalyani for 1st amc. Amc of my chimney is yet to be done. I have called concerned person several time. Please help.

Details are as under :
Name - shri j m choudhury
Amc no[protected]br...

Date of the incident - april 3rd kutchina marria 3bdl stainless steel burner burst out and i was thrown away from the stove for about 6 m far by my kitchen cabinet door.
I had raised a complaint to them via [protected]@kutchina.com on may 3rd after the visit by their engineers gopakumar and srinivas from chennai. Still now the complaint is not resolved
I have this gas stove when i installed my kitchen cabinet in the year 2006...

Respected,

Please note that I am one of your customer of the kitchen chimney, model-Florentine chimney, machine code no: C[protected], date of purchase-16/09/2015, date of installation 16/09/2015 . Presently I realize its required some servicing because its do not do the suction /exhaust of his capacity. Till date I am not attended any kind of service by your service Centre. If possible you will fix my date of servicing...

Dated 11th Nov 2015, I have purchased Kutchina Amora 90 Chimney with serial number[protected] from Mahaveer's.

I would like to inform you that the product is very good but it has come to our notice that the guarantee card we have received inside the sealed box is of Kutchina Topaz Aster bearing serial number[protected].

Also it has been brought to our notice by the company representative that the Oil Collector...

Dear Sir / Mam,

Please be informed that the Kutchina water purifier is out of order at our residence since the last 15 days.
Unhygenic water can lead to serious trouble to everybody in the house, specially the children aged 5 yrs and 7 yrs. respectively.

The 1st call was docketed on 14th may vide docket no.[protected] and there was no response from your service centre.

The second complain...

Sir/ Madam,
I had purchased a Kutchina hobs and chimney in 4-5 years ago. For said purchased I have received a bill which is kept at my home.

I had complained so many times to the service centre of Kutchina in the month of March-2016 to repair burner lower plate of Kutchina Hobs and many other problems also. Accordingly representative of Kutchina visited at our address but they regret to not completed the said work...

On great persuasion from your company amc no 008169 was made on 23.02.2015 with a validity period of 03 years i. E. Up-to 22.02.2018 on payment of rs. 4000/- by cheque. 400510 sbi sivasagar. The chimney machine code no[protected] model vouge product k/c.
First year service already lapsed, no service engineer visited in-spite of repeated request to the person concerned. Mandatory checks during amc period was not done. Kindly do the...

Last year on 27th april, 2015 we bought a kutchina kitchen auto clean chimney by my father’s name. We called kutchina service center and they came and replaced my brand new chimney circuit with old repair circuit. They replaced same circuit two times in last 1 year. From last week it was not working.

I purchased brand new model and within warranty they were replacing circuit with old repair circuit. And within 1 year the...

Dear sir/madam,
I am a retd. University professor and emeritus professor aged 68 yrs. My wife aged 67 yrs has repeatedly requested your kutchina service centres and customer complaint section to send a technician to clean our chimney which is under prepaid 3 yr amc. Do you take cognizance of complaint only when the complaint is made to consumer redressal tribunal? Your staff are highly irresponsible and bluffers who only provide lip...

I have bought kutchina chimney (Stanza) two years ago, company gave me one free service instead of three. Since last six months it has stopped working. I
Have complained to [protected] and [protected] of agartala. Problem hearing one of them replied it is a circuit problem, now it is not available in agartala, when it will come we will contact with you, but after six months none has come to solve the problem, other gave me another...

Hi,

My name is Diptyajit chakraborty, I am using a Hobb of Kutchina. I have bought it in December 2015 but since 16 days it not working properly as the utensils are getting black when the Hobb is spreading Flame.
I have registered a complaint by phone on customer care and they provided the docket number[protected] on 12th may and confirmed that your issue will be resolved within 1 week but not a single person has...