Kutchina / Bajoria Appliances Complaints & Reviews

Had constructed an overpriced kitchen last february ( a year back) which developed several complaints in the first week itself. Have made payments. However have not received any warranty documents. On contacting last year, multiple times, i have been told a sum of close to 4000 is pending, which i agreed to pay. They also said they'd send a representative ( they had contacted me through a fair, and i never visited the showroom at nagerbazar...

Dear sir,

I would like to lodge a complaint against m/s. Bajoria appliances pvt. Ltd., which is situated at 46/1/h, b.T. Road, south sinthee, 1st floor, flat no. 1b, kolkata-700 002

That one kutchine kitchen chimney purchased from the above said company and paid their demanded value against delivery form no. 105094 dated 15.11.2015 but after installation of kutchina chimney and after made their full consideration...

I had bought a Kutchina chimney, Model Florentine in 23Jan 2015 in Bangalore. Within a year ie, Jan 2016 the chimney became dead which is highly surprising as even a local made chimney wont stop servicing in 1 yr.

None the less we contacted the local distributor for its servicing. The technician attached to the distributor gave us around Rs 5000 all inclusive as servicing charge. We found this as fishy.

Hence...

Bought the Flora product on March 24th from Khosla Electronics in Kolkata. Product was delivered the next day but no installation call for next 2 days. I received a call on 27th March in the afternoon. The person was extremely impolite and started negotiating with me on the installation charge. He told me he would get back and come to my place for the next installation. Despite waiting for two hours he didn't call back. Upon being called...

Despite repeated dockets for servicing our kitchen chimney Vogue SS, no visit had been made so far. As per the terms of AMC, 3 servicing are done in a year. Now if this continues, , time will pass without a proper solution, that is servicing the chimney. We will not be interested for another AMC from next time if this continues. And we won't recommend others to buy anything from kutchina....

On last 09/03/2016 i booked a complain in kutchina complain office at guwahati about my kutchina ro.There is a leakage from the water tank.And also to serve the kutchina chimney.At about 10-14 am.They booked my complain and told me that technician will visit my residence and solve the problems within the day.But no body comes to repair it.After three days on 12/03/2016 i complain the same over phone to service supervisor mr debo mistri.Three...

My cust code[protected], purchased a 3 year's AMC on 22.05.2013 will expire on 21.05.2016, but their service is going bad to worse.some of such delay as below.

dt of booking dt of service
18.09.2014 26.0902014
21.02.2015 03.03.2015
13.11.2015 21.11.2015
11.03.2016 not yet served
information of other months are not recorded...

Below is the Photo of visiting Card of Sri Suman Das Asst Branch Manager Bajoria Appliances Pvt Ltd Kalyani of who has sold 2 Nos of Kutchina Chimneys (Goldex Model )Photo copy Of Bills also enclosed. He had deliver 2 nos of Kutchina Chimney (Goldex Model ) in packed boxes but the MRP of the same were torn off. Photos enclosed. He has not only overpriced the same but has also charged Installation Charges . I have later come to know from other...

I bought smartec auto chimney from Kutchina on 31/10/13. On 20/10/14 I made an Annual Maintenance Contract

(for 9000/- INR I think) with them for 3 years through Lokenath Appliance (their authorized service centre) .

Around April, 2015 I started to get problem with my fans of the chimney which is freely replaceable under my

contract. So, I contacted them repeatedly and everytime they came for...

I have been complaining about your product since a long time but I have not received any response from your side. my Kutchina hob HB 4BX DLX bought on 23.01.2016 has been giving problems within a week of installation. I have repeatedly said that the rear left burner has been giving a problem. the problem being that as soon as it is ignited the vessel kept over it starts turning black within 10-15 mins. I have repeatedly asked to get my hob...

Very poor service at dibrugarh assam. On October2015 changed candle cost2500rs. Filter showed problem within 24hrs of servicing. When i informed them no body attend me. Still the machine unrepaired for about 4months. Plz take necessary actions against that service provider....

My kutchina hob model no. is HB 4BX DLX has been giving me problems shortly after it was bought. the technician came after many reminders given at your call centre. the docket no. is SA/267/0216. the technician visited my place on 4.03 2016. and changed a wire claiming that it would solve the problem but to my disappointment the problem of the vessels turning black after being kept on the flame still persists. the left big burner has been...

This is regarding purchasing of one chimney i.E. Kutchina titan from bajoria appliances pvt ltd, ulubari, guwahati.The sales agent was mr manoj kumer baishya(tso).
This person said that there was some scheme going on according to which if we buy the chimney we will get one stroller bag free also he said he was short of his target and asked for our help.After taking money he never returned back for the free gift as promised.
Kutchine,...

I had purchased semi modular kitchen and Chimney from Kutchina. There are 3 free service per year for the chimney. No one contacts for service and even after repeated calls no one visits for servicing. I had called first time on 18.02.2016 and when even after a week there was no call, i had called the customer care again on 26th feb and on my insistence i was given the service request no as EM145/0126. On not getting any call I had contacted...

Last December (2015) one of the staffs Mr. Dhiren Kalita (mobile no.[protected]) of Kutchina came many times to our place, Mirza, Guwahati
saying about some offers of EMI system at the product autoclean Chimney (Titan model, cost around 30, 000/-) and took 5 post dated cheques (each of Rs. 5900/-). We said we have not enough funds in account of Dr. Priyanka Borah (Acc. No. [protected], SBI Mirza Branch), but he said, don't worry I...

Dear Team,

This is Samit Dutta, residing at Motijheel, Kolkata. I have purchased Kuthina ARC in the year 2012 and using since then. My Customer Code No. is 10206844. Currently, the chimney is under AMC for 3 years (starting from 15-Jul-13 to 14-Jul-16). Now, as per the policy, Kutchina servicing guys should visit thrice in a year, and instead of getting a proactive call from the service team, we, as a Customer, have to call...

My date of AMC was 18.5.2013 and it is valid upto 17.5.2016. So I booked for servicing on 20th January 2016. My DOC number[protected]. Since, then no technician has arrived for servicing. Please send the technician as soon as possible.....

My Kutchina chimney model Vogue is under AMC. I lodged a complaint on 08/02/2016 docket no[protected] for service. No one visited till now.
I called their service center several times and every time they replied that their technician will attend as early as possible.

I renewed my AMC for three years and they charged more than Rs.3500.00.
I am fade up with the quality of their service and their commitment towards...

One year ago I got AMC in service with Kuchina Chimney in advance payment, I had Book a service on 16 th January 2016, My token No. is[protected],
But no body come Till today. I talk to customer care in several time & they assure representative will come 2 or 3 days from last one month.

Please clear the matter....

I am having chimney of kuthchina installed at my home worth Rs. 35000/-
I am not getting service from kuthchina customer care center
they have repaired it twice and took 2000 rs. from me.
once again its not working and as usual they are not responding to me
please help me out or should i complaint at Consumer Court
Please guide me....