Kutchina / Bajoria Appliances Complaints & Reviews

I had purchased kutchina chimney vogue ss through interior person (Santu roy) and he had made a payment to kutchina dealer person amit saha of (Lokenath kitchen decor - [protected]/[protected]) who says that they are the dealer of kutchina. Now it is more than 15 days and iam surprise that they are denying to pay the bills and warrenty cards. I want to cancel my order and need the money refunded else arrange me all the documents related to...

The biggest blunder i have made is to opt for kutchina autoclean chimney and kutchina cooktop. For the last 2 weeks i have been following up to get the same serviced (Paid service that too) but the service person in bangalore mr. Omkar has been highly unresponsive. Kutchina have had major issues with after sales service for the last 5-6 years. The service persons have changed several times. Last saturday i have made over a dozen calls to...

Pl see the enclosed pictures which is self explanatory about the quality of material used for the body of kutchina vogue ss. I had purchased the unit in mid 2012 and within 4 years the whole body started to rust. In my unit in the whole body the rust had spread and it’s very disappointing that with such a reputed brand like kutchina such incident occurred.

My unit is always under amc through kitchenx and current c/code :712...

Hi,
I am writing this as i am literally frustrated with your service. I have selected & paid for modular kitchen & chimney in january & i had to literally follow up with your retailer to get it completed by april when the material was ready within days. The whole amount was paid before the actual start of the work, however your retailer does not have that much of sense about delivery as i had to keep calling them from london almost...

I entered an annual maintain contract vide sl. No. 397 dated 08.07.13 with kuchina, through sriram's appliances, bankimpally, madhyamgram, kolkata-700129, for 03 years amc for my kuchina kichen chimney model 'stanza' with a condition that the co. Will provide 4 free services per year (For 1 year amc the number of free service is 03 per year). The amount paid is rs. 3, 600/- under money receipt no. 859 dated 08.07.13.
But it is sad...

I have launched a complain regarding my Kutchina RO(Purica DLX)being unfunctional for the last 12 days at the Dibrugarh branch, Assam but could not get the proper help.Moreover, the technicians in this branch are unresponsive.

Then I called the customer service 3 days back and still no results or response has been made.My docket no. is[protected].

Kindly take immediate action regarding this.

Regardsbr...

I have 2 kuchina hobs one is 3 burner and another is 2 burner. These were crashed during cooking. We have lodged complaint vide no.[protected] dated 28.4.16 through registered mobile no. [protected]. We have made at least 12 phone call so far to their toll free no. but no action has been taken by this co.
Now a days when Govt. is taking special care to prevent fire accident and public is more concerned about safety in Kitchen, how...

Customer name - naveen kumar thakur id 11103595. I have taken three year amc which is valid uo to 19/04/2017. Ln every four month servicing is due. Despite my lodging service request machine has not been attended for servicing since january 2016. Last service was due in jan-16. And now another service is due in may-16. Despite my three request on 6/5/16, 10/05/16, 12/5/16 machine has not been attended till today i. E. 13/05/16. This is deficiency...

আমি Tapas Halder . কাচরাপারা খোসলা ইলেকট্টিক এ[protected] kuchina florentine booking করেছিলাম[protected] full payment করেছি । বারবার বলতে বলতে
[protected] product দিয়েছে । এখনো instal হয়নি। khosla এতোটা বাজে sevice আগে জানতাম না। khuchina নামী...

I've called several times for servicing for our chimney but they didn't come. I've already signed the AMC and paid the whole amount for 2 year of servicing but for the past 2 months I'm constantly calling to get a servicing for the chimney and they are not responding at all. Whenever I call they say they have no men to work right now. We are suffering for this matter. If they are not coming then what have I payed for?...

Kutchina Chimney in my house not working in my house address given bellow. Service/rectification requested.The appliance is not attended for long. Of late the appliance stopped functioning.it is requested to send service staff to attend and rectify early.
Request is lodged since last 5 days. Kutchina Service staff not attended for rectification. It is requested to please expedite.
Customer Code No BMV 04794
M/C Code...

I Dr Chandan Dolakasharia, from Guwahati Assam have called your customer care for repair of my water purifier on 26 /4/2016 and requested for an urgent needul as potable water is the most essential thing in life. Your technician Ratul Goswami came on 27/4/2016 and told me that some part has gone wrong and so it needs to be changed. I requested him to change the parts as early as possible and I am going to pay it. He went back and informed...

I Arghya Kar, a resident of Sahebpara Sonarpur kolkata 150 ordered a full modular kitchen from Lifeline Appliances an authorised representative of the Kutchina Bajoria Home Makers Pvt Ltd. The product was installed on my residence on 22nd May 2013. After using it for two years we noticed that saw dust like particles falling from the interior part of the unit. It is increasing day by day. I informed the matter to the representative of the...

Dear Sir/Madam,

I have purchased 1no. SCOTT model (KUTCHINAchimney) from BAJORIA APPLIANCES PVT LTD, Kalyani on Dec'15. Your sales executive's name is Mr. Suman Das([protected]).

We have called your service department more than 1 months before for free service as well as to provide solution to protect the disturbance from birds at outlet hose pipe.

Your service personal came and he told to my wife...

This is for my 5 burner glass top hob which recently had an ignition problem though the techinician from ur side visited and rectified it but unable to refine the timer circuit problem .even my hob is found to have discoloured glass about which I complained and a concerned person visited but said the glass top has to be replaced .my hob HB 5bq DLX was purchase from turning point Vapi Gujarat on[protected].as this is under the guaranty period...

I am dr prasenjit surai, residing at vill+po. Biprannapara, p. S. Domjur, dist. Howrah purchased one kutchina purica ro (No.[protected] from vertex marketing concern of67/7, college road, b. Garden, howrah-1 on 13.05.2014. Annual maintenance contract was done with the same concern on 05.09 2015 for one year. The bill no. Is 685. I have got one service on 19.12.2015. I have requested the concern on 02.04.2016 for another service (Dochet...

I have purchased a kutchina purica. Model number kutchina puricadlx purica excel. The unit gets bad within few days of purchase. It is giving mechanical sound . From last 15 days the indicator light is not glowing, when i lodged a complaint the engineer came to check and he informed that the cercuit board needs to replace.. Engineer informed that that he will repair the part insted of replace.And from last 10 days there is no update.. I have...

Hi customer service
I did a amc for kutchina chimney service with 'naskar enterprise', garia tetul beria, kokata-84
After several follow-up they did not show up and provide the service.
Its very much frustrating where service provider just deceive customers after taking the money for amc.
Detail: name : nira dey, amc amount:1700.
Contact:[protected]...

Refer Kutchina India Complaint ID: 1240255.
I had booked for both servicing of chimney and kitchen 1st time on 18.02.2016. After complaining on 4th march, the chimney was serviced but till date the kitchen have not been serviced. While selling, they have bothered to call every 2nd day, but for servicing no one is able to visit since last 2 mths. One of the modular kitchen door is coming out and is in bad shape for long. Painful service,...

I had bought a Kutchina Stanza Chimney in May 2015. The first servicing was satisfactory. But about 20 days ago (end of March, 2016) the product started showing some problems and I lodged a complaint in the customer care number. The employee who came to check on the complaint (whose surname was Kabiraj) took the main chip from the chimney and also took the service record book saying that he would be back within 7 days. I was initially reluctant...