Kutchina / Bajoria Appliances Complaints & Reviews

I am having chimney of kuthchina installed at my home worth Rs. 35000/-
I am not getting service from kuthchina customer care center
they have repaired it twice and took 2000 rs. from me.
once again its not working and as usual they are not responding to me
please help me out or should i complaint at Consumer Court
Please guide me....

Kutchina guys are so tricky. Water Purifier had started giving problem immediately after few days of installation at my home. If I take one glass of water it disburse approx 3 glass of water, such a waste of water. It stopped working several times. After several complaints they had sent their technician and after few days of every serving it had started giving problem. The most funny things was after last servicing it's warranty period got...

I, Payal Goswami bought a hob on 23.1.2016. Immediately within a week of it's installation it started giving problems which were conveyed by me to Kohinoor electronics in the Ghodbunder Road branch in Thane. In spite of making repeated calls the technician came on 08.02.2016. He was not ready to listen to any of the problems faced by me with the hob. The main knob has been producing a ticking sound in spite of the timer not being on. Secondly,...

After one year free service I annual maintenance contact with your company sky line with Rs.2000. But not his phone number working and not he comes to my home for service. Please look the matter .rattansingh Newtown kolkata...

I had purchased aKUTCHINA kitchen chimney from Guwahati Sales Office, model TITAN on 28.11.2015, machine code no-C[protected] TITAN, customer code no-113.
Auto clean light is not working after 10 days of purchase. I had lodged complaint with Kutchina Service Centre, Guwahati and on 18.12.2015, the service mechanic found the LAMP is defective and told that it will be changed free of cost within 2/3 days. Since then AUTO CLEAN of...

I Mr Kashinath Sethi has buy a Kutchina Kitchen Chimney Model - Titan,
Machine Serial No[protected] on Dated- 14/04/2015 with Bill Invoice No-99532 from your sales executive Mr Soumik Kundu and installed in my Sovabazar, Kolkata house.
I had lodge a service complaint for the 2nd free service for the machine on Dt -16/12/2015 with Docket No :[protected] with my registered Mobile No associated with the product.
In...

It has been more than 4 months that I am trying to get the services from the company. they are keep telling me that the parts are not available. My several phone calls and messages just went down the drain. This needs to looked after...otherwise company will loose their businesses...

I had purchased and installed two kitchen chimneys Florence and Vectra in Jan'15 at my new home at City Centre, Durgapur. My IDs are 11002699 and 11002700 respectively. Two free services I availed. On 12.01.16 when I called on customer care [protected] for the last service, the concerned personnel took my IDs and later told me that the third service was due on 7.1.16 and it has been lapsed. I informed her that nobody called me from the...

My father(70 yrs old) was ill behaved and threatened by Ms. Moumita Banerjee from Kitchenx amc company. Now he is running with high pressure and hypertension. I will sue Kutchina and Kitchenx company and will forward this case to Consumer forum if this lady does not apolojize to my father within 24hrs. Contact number [protected]...

Smartec SS installed on 21/02/15.Only one free service has been provided by the Dealer NEO KITCHEN of Howrah (Ph NO [protected]) since the date of installation 21/02/15.I repeatedly requested the dealer over phone but that yielded no result. Iregistered my complaint (SA/202/0116) through your customer care Agents Madam Barsha, Sharmistha, Sanchita & Sweta since 31/12/15 and that too gone in vain.Ultimately I approach your goodself with...

At firs my Kutchina chimney was in warranty my circuit was not working so I had called customer care the had came and installed and change a circut a old and other person circuit which not my or new the level is other person name show...

I booked for servicing on 07.12.15 and I was told that your servicing technician will contact within 2-3 days but on 21.12.15 I was told to ensure my presence pn 23.13.15 but on 23.12.15 your service technician could not come. In the mean time I contacted to your customer care several times for remedy but all are in vain. The chimney is under warranty and free servicing. My phone nmbr-[protected]. Please solve the matter....

I bought a Kuchina Vogue SS Chimney on 19/06/2014 with one year extended service(AMC) valid till 19/06/2016. I booked a service call at Kolkata centre on 11.12.2015 having Docket no. DEC207. But repeated request over phone no one care to attend the service call. I was being harassed giving date after date. The designated technician did not respond to my several calls....

This is to inform you that on 25/12/15 I have purchased kuchina chimney stanza bk model from m/s Raipuria Electronic, Barasat.I have requested Raipuria Electronic to install the unit on 28/12/15 & they assured me to do so .Accordingly I communicated more than five times over phone for installation but no service person has come for that on that day.At last at night at around 7:45 P.M. after my calls to the sales person of KUTCHINA informed...

Sir/Madam, My name is Suparno Ghosh and a resident of Krishnapur, Kolkata. My registered number associated with the product(s) is +91-[protected]. I have been registering repeated complaints (called 6-7 times in past 2 weeks) regarding the Kutchina Prime Water Purifier that the water tap is continuously flowing and also the water is not purified (Candle needs to be changed). However, every time, the customer care takes note but no servicing...

I have purchased a Kutchina Vogue Chimney (Machine Code No[protected] from Unique Service (20/A South Purbachal Hospital Road, Kolkata - 700078, Ph-[protected]) on 27/06/15. I have requested for the first free service for four times. Each time they promised to send their technician but did not send them. This happened 12th, 18th, 19th and 26th December. Since myself and my spouse both are working, we required the service on Saturdays. Despite...

I purchased kutchina chimney yesterday on 19 dec 2015 and they said that they will fit the chimney on 20 dec 2015 . the fitting boy came without any fitting tools available with him . he is arguing for no reason and wanted to convince us for fiting the chimney on later someday . sir please do something kindly take some strict action against such fellows otherwise they spoil the reputation of your company . i have purchased chimney from india...

I bought a Kutchina Hob that has not been working properly since the day it was bought. Not only is it making cooking impossible for my elderly mother, but it is also a major safety hazard. But the company is so shockingly callous that they could not give a damn. Some of their staff have been downright nasty, Strongly request that this company's business practices should be looked into by appropriate authorities....

False Promise and Unprofessionalism of Kutchina
4/10/2015 : Sanjoy Ganguly and Rumki from the Kutchina Nagerbazar outlet visited my premises, took a look at my kitchen and made suggestions.
What did they tell me?
1. They assured me that it usually takes 45 working days to complete a kitchen. But they would consider and try to complete it within October.
2. That it would be a semi-modular kitchen as the kitchen...

My name is Somnath Acharya. I have purchased 2 Vouge chimney and the same was installed in the last wk of June'15. I purchased the same from Jessore Road branch [ESSAR Marketting].

My first servicing is due as 4 month is past. I called up the service center several times for booking my Servicing request. But the response was not taken care off till date.

First time I called on 24th Oct'15 and the person...