[Resolved]  Datawind Innovations Pvt. Ltd. — REPAIRED DEVICE NOT SENT BACK FOR 3 MONTHS

Address:South Delhi, Delhi

Dear sir/madam
I submitted my Device to get repared on[protected] at DATAWIND INNOVATORS delhi office at Sant nagar for some problems in it, Now it has been 3 month when i submit it and I have not received it back yet when ever i call [protected] tech support they promise i'll get it in 7 days, just think out of 12 months of warranty 3 month has been spent in this repare/ replacement , and now i want my device repared/ replaced back ASAP + Extended warranty of at least 2 months,
my details are

Pre-booking ID – PM7A7113
Product : Ubislate 7+
Sl.no. : P[protected]
complaint no 130365

PLEASE SEND IT SOONEST!!!
thanks
PRAVEEN KUMAR [protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

FOR THIS COMPLAINT
Pre-booking ID – PM7A7113C08

to
the concerned authority,
I, Nikhil Dhande, had ordered Aakash 2 (ubislate 7c+) after receiving an email from datawind, in which they stated that the product is ready for delivery.
so I completed online order procedure and online payment on 9th march, 2013 by paying rs. 4799/-. but till date I haven't received the product.
since then i have been trying regularly to contact them by emails and phones but they are not at all bothered to respond. so i request you to help me by getting my product delivered to me as early as possible.

following are the details of my order:
Order Number: PM692043A6CF
Billing Address :
room no. 17, SATPUDA HOSTEL, GOVT. COLLEGE OF ENGG. KATHORA-NAKA, AMRAVATI.
AMRAVATI Maharashtra
444604 India
Phone Number : [protected]
Dear  Arjun Praveen

Your query has been forwarded to concern department and your matter will get resolved ASAP. For any queries, Kindly drop us email on [protected]@gmail.com. and your matter will get resolved ASAP.


With Regards,

Datawind Innovations
Dear Arjun Praveen,

Your issue has been resolved by our technical team.For any query Kindly contact to our technical department [protected] and your matter will get resolved ASAP.

With Regards,
Datawind Innovations

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Datawind Innovations
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    948
    Pending
    238
    Resolved
    474
    Datawind Innovations Phone
    +91 18 3514 1330 (India)
    +1 855 3282 9463 (North America)
    Datawind Innovations Address
    108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar, New Delhi, Delhi, India - 110065
    View all Datawind Innovations contact information