Lava Mobiles Complaints & Reviews

Hi
I am one of the customer used lots of Lava Mobiles. Present i have an model of Lavax10 and Loved it, using since last one and half year it’s unfortunately display has been broken by my hand and touch was working properly. I was searching out for the original display, for the same so I gave it to your care center as on date[protected]. They issued an manual slip as repair card/job sheet etc. not even an computer generated job sheet they said that the display and touch (combo) will have to be change that part fully damaged and it will cost around 2300rs, I agreed for repair, They said by it will be done on or before Saturday (i.e[protected] or within 1 week your mobile will be repaired.I visited as on same delivery date to get my mobile when I visited they were saying that which we had placed ordered for the part that received damaged hence we placed another Oder of the part, even they didn’t informed me by telephone still I visited. Till now my mobile not yet has been repaired. Still they didn’t yet received part from the courier, that they are not tracking any details.It’s more than 16 days each and everyday I was calling them that my mobile had been repaired or not. As the same they are saying courier problem, can’t provide the proper service after means they don't have any responsibilities for normal customer. I am highly disappointed in this Service center which i believe is a good services of lava mobiles and that you have a name to protect, unfortunate the name of your service center had been dragged me in mud.

Service center details

LAXMI GANESH MOBILE CARE
PARABEDA, NEAR DOLPHIN HOTEL
JEYPORE-764001 DIST-KORAPUT
ODISHA
MOB.[protected]

Help me or track the details to get the same??? Reply me through by email or contact my alternative number [protected]

HI sir. This is Dinesh from andhra pradesh. i will buy a mobile lava x50 at HYDERABAD cost of 7500. 3 months working in good condition.then repair not repair, repairs started.
1.firstly LCD problem.
2.after three days fhone simply dead.
2.then after 15 days i got mobile, with light blinking.
4.after 15 days the mobile in my hand without display.
5.22/3/2017 i will submit my mobile in service center. now it is on the courier.
IMEI[protected] SERVICE ORDER NO.[protected]
MY PARENTS using very unparlemient language on me.is it correct to you?
besides of samsung or others mobiles i pic lava.from 45 days i feel very badly with your service.i want sollution immediately.or exchange your mobile.

Sir, I had problem in my phone, in which my phone switched suddenly and not started, I took my phone to lava service centre and I explained the respective problem to the them, after listening he took my phone, as my phone is under the warranty period, after two days they returned my phone, firstly it works good but after some time phone get heated extremely and switced off and not get started as like my previous problem. So it's a very huge neglegency by the Lava care I think.So please took some legal action against it.
Thank you
Rahul

Dear team,

After that i got the msg from your service center, this mobile is under problem, so please replace the mobile where you was purchase. Regarding this again i went to erode "chennai mobiles' show room and purchase new mobile lava - a 97 4g on 11th march.. I was very upset, bez the new mobile also problem (I try to call any one - after one minitue only outgoing call was connet & any bodies called me - not reachable done reflect). The same i was explained to same lava mobiles - coimbatore service center and handover the my new second mobile. Three days gone. But no reply from your autorised service center.

What can i do???

Lava mobiles' screens and body are acclaimed to be solid, don't tend to break or damage easily.
A model of lava x17 4g was purchased 2-3 months ago.
Unfortunately, it fell from a height of around 3 feets.
A non lava mobile would have expected to be broken but not lava.
Absolutely dissatisfied by the acclaimation made. A compensation is highly asked.

I HV purchased a lava x81 on dated[protected] but not saw the bill distributer cut me the bill of[protected] ur Diwali offer that's y I purchased ur mobile. Now my mobile screen is broken n ur care center n dealers say that u r not lies in this sechem so kindly say submitted that that my warranty n garranty is starts from my bill . So kindly be it be as a notice again n last other hand i will face u in the court of law..
Thx .
Bharat Banyal Advocate Sarkaghat
Mb. No. [protected]

Dear sir,
I had recently purchased my Lava X 50+ Mobile. I had put a screen lock for my phone and forgot to note down the Password. Now I have forgotten my Password. Is there any way to bypass my password and open my phone and get a new password for screen locking the phone? Or change to a new Password?

A prompt reply would be much appreciated.

I can be contacted on Mobile No. [protected] or email: [protected]@gmail.com or [protected]@gmail.com

MaryAnne Rodrigues
+91 [protected]

I Have Purchase Lava Mobile Model No ARC bearing IMEI No [protected] From White House Mobile Shop 109 Ground Floor Golani Market Jalgaon Maharashtra On[protected] with Bill No 1248 on the same day the Shop owner insert the sim card in port no 2 instead of port 1 After 4-5 days i tried to insert Sim in Port 1 But it was not Responding I immediately contact with shop owner that time he also tried but no use then he told that show this mobile in service center mean time i was out of city for important work and when on Dt 6-3-2017 I again visited Shop and service Center They replied that there will charge for repairing hence my complaint is that the may please be replaced by the shop owner

I have purchased one Lava X50+ From Hot spot & solutions pvt ltd Dalhousie store vide Inv no[protected]dt 16/02 17.From the day one it is malfunctioning.my all efforts to replace the set from shop owner became frutile, .finally as per advice of shop owner I visited customer care B.D.R.Comunication 306 A.P.C. Road, Sealdha kolkata to collect D.O.but they make me to sit for three (3) hours and after all they kept my set for obtaining D.O. by work order no[protected] DT 23/02 17, my email to their customercare seems to be futile. on the subject.Please interven in the matter and resolve the issue once for all and oblige.
Thanks
Sushil Shah

I have purchased a Lava A 89 in November 2016 from Vijay Sales Crown Plaza Sector-15 Faridabad and from the very 1st day i got serious Manufacturing problems in this set. Battery Drainage still i was not using mobile, Charging problem (Mobile is not starting after several hours of charging) and touch problems. I went to the shop from where i purchased this mobile and they agreed that the set has problems but could not solve the issue and told me to go to the nearest Lava centre. But as a consumer i wish to know how they are selling the defected product and is there no responsibility they have they are spoiling your market reputation and making this feel that lava is the worst company in mobile industry. I went to the service centre 3-4 times but every time the shop was closed.

They suggest me this handset and now they are saying that they could not help me out in this matter and i have to speak to lava people. How disgusting this is.

Thanks

Kiran Goswami
[protected]

I had already reset our phone by factory default and hard reset lot of times but when after phone is on than lots of application down lode automatically.Its automatically switch on our data pack or wireless internet.i have not configure our play store but downlode started.Battery consume lots if charge full of battery.
Please support me because i cannot use our phone

I have color era x.
Sir I have heating problem in my phone. I had visited customer care two times but the problem is still same. It heats a lot when it is in use. Your customer care even don't know what is the main problem. If phone will blast u company will have to take the responsibility. Because my phone is in warranty period.if any accident happens I will definitely sue you in consumer court..Otherwise solve my problem as soon...

I had purchsed Lava A 79 mobie through Chennai Mobiles In Erode brance on 21/02/2017 afternoon 12.20. That time i ws informed to shop guy to switch off the mobile, I will charge in night. I came back to home ( Coimbatore ) and try to charge the mobile, But Mobile not charging. Next day ( 22/02/2017 ) i went to Coimbatore Lava service center & Told the complaint .The team check the mobile around 1 hour and then replace the Battery with warrnty. Without i am using the mobile i feel very bad openion about LAVA

My name is Rushikesh.I am from satara. I have given my lava ivory+ tablet for reparing on 15/07/2016 at lava service center karad. My work no is[protected]. Till now there is no response from them. I need to get it soon.I want to know why it is delayed. I had craze for tab so I have purachesed it. Even I have recommended my friends for the same. But now by looking at this type of service I think its worst.

Sir/madam, i have purchase a lava atom 1 mobile set 5 month ago. but mobile set defected. maximum ten days work well. after 10 days not work properly so i repaired to service center kasganj (u. p) many times. but not to repaired well and maximum time keep in service centre. also rude behavior of service centre owner name - dileep kumar singh
Add.- mohalla nawab near fort kasganj (u. p)
Mob. no.-[protected]

Dear Team,
FYI PFB...I am facing problem from LAVA brand.
On 12 Feb 2017 I bought your company smart phone for giving gift to one of my friend but as per my expectation(and you proved it) as you are fake company, once my friend connected it for charging it's not working and whenever we went to mobile shop they said submit it to care center and we are not responsible for it. So for your information I want to say that your care center is at district place and we don't have time to go there and repair your faulty mobile so I want my money refund or another handset ASAP. And I want prompt reply from you people because I want to post your reply on social network i.e. Facebook and twitter.

Sir I Mohammed Hashim Bhat from baramulla bought a mobile from lava mobile distributer and within a days he got a sim fault and after usage off few days I got problem of battery drainage in it before and after it went to service center near about I went there 100times no response is good to accept always a litlle or many excuses they give and still they didn't try to make the fault of my phone clear my contact no [protected]

My name is Rakeshkumar Babulal Sharma .My Mb no is[protected]
I purchased Lava arc Blue from flipkart on 31st May 2016 . My order Id is OD[protected] on flipkart. You can cross verify if you want to.
After using the phone for 10 days, i witnessed an odd problem of network connectivity in sim 1 slot. The network use to go in emergency state now and then.
I contacted Lava service center in Vasai (W), maharashtra
The contact person there was Ashutosh ; his contact details are [protected] /[protected] /[protected]
He gave me my phone back saying he had flashed my phone with new software update and it will be fine now
The phone worked fine for few days
due to some private issues, i stopped using that phone . After few months, i started using the phone back and the same network issue which bothered me at the time of purchase still exist.
I again went to service center and submitted my phone again.
After a week, i got a reply from the center that the phone cant be repaired free of cost.
Just because your workers are lacking the expertise to solve my issue ; they told that there is a liquid damage.
a phone that i havent used at all and ahd problems from the start, how can there be any such sort of damage

I told your representative to put my request ahead, he told me nobody will listen and the repair charges will be deducted from his salary . Is this kind of warranty, Lava is providing

As you have got my issue, please do the best in my case and i would like if you issue a replacement in my case

I bought Lava iris win 1 which is an awesome mobile about which company may not be aware of. no lag during 2years use. But all of the sudden battery dead recently. Request logged but Service center don't have battery and company too could not provide battery. If accessories not available then what's the use of such mobile. Why lava iris win 1 models are still being sold online. Is my lava iris win 1 mobile by lava a scrap now???? If so than I am never going to buy any lava products again and encouraging others to go for this brand was a BIGGEST MISTAKE . I will never suggest any one buying Lava products .

I am using your lava company mobile Iris x1 grand. I have want a back side original cover in my mobile, i have try your any lava store but they say this back side cover not available in our company, so i have facing many problem, some time battery is fall down because all lock are broken in my backside cover,
so please give me a solution how can i use this phone, and how can i trust in your company, when we purchase a new mobile in feture.

my WOPK code no[protected]

Please contact me, my mobile no - [protected], name - Nisanta Kumar Dash