Lava Mobiles Complaints & Reviews

Dear team,

After that i got the msg from your service center, this mobile is under problem, so please replace the mobile where you was purchase. Regarding this again i went to erode "chennai mobiles' show room and purchase new mobile lava - a 97 4g on 11th march.. I was very upset, bez the new mobile also problem (I try to call any one - after one minitue only outgoing call was connet & any bodies called me - not reachable done reflect). The same i was explained to same lava mobiles - coimbatore service center and handover the my new second mobile. Three days gone. But no reply from your autorised service center.

What can i do???

Lava mobiles' screens and body are acclaimed to be solid, don't tend to break or damage easily.
A model of lava x17 4g was purchased 2-3 months ago.
Unfortunately, it fell from a height of around 3 feets.
A non lava mobile would have expected to be broken but not lava.
Absolutely dissatisfied by the acclaimation made. A compensation is highly asked.

I HV purchased a lava x81 on dated[protected] but not saw the bill distributer cut me the bill of[protected] ur Diwali offer that's y I purchased ur mobile. Now my mobile screen is broken n ur care center n dealers say that u r not lies in this sechem so kindly say submitted that that my warranty n garranty is starts from my bill . So kindly be it be as a notice again n last other hand i will face u in the court of law..
Thx .
Bharat Banyal Advocate Sarkaghat
Mb. No. [protected]

Dear sir,
I had recently purchased my Lava X 50+ Mobile. I had put a screen lock for my phone and forgot to note down the Password. Now I have forgotten my Password. Is there any way to bypass my password and open my phone and get a new password for screen locking the phone? Or change to a new Password?

A prompt reply would be much appreciated.

I can be contacted on Mobile No. [protected] or email: [protected]@gmail.com or [protected]@gmail.com

MaryAnne Rodrigues
+91 [protected]

I Have Purchase Lava Mobile Model No ARC bearing IMEI No [protected] From White House Mobile Shop 109 Ground Floor Golani Market Jalgaon Maharashtra On[protected] with Bill No 1248 on the same day the Shop owner insert the sim card in port no 2 instead of port 1 After 4-5 days i tried to insert Sim in Port 1 But it was not Responding I immediately contact with shop owner that time he also tried but no use then he told that show this mobile in service center mean time i was out of city for important work and when on Dt 6-3-2017 I again visited Shop and service Center They replied that there will charge for repairing hence my complaint is that the may please be replaced by the shop owner

I have purchased one Lava X50+ From Hot spot & solutions pvt ltd Dalhousie store vide Inv no[protected]dt 16/02 17.From the day one it is malfunctioning.my all efforts to replace the set from shop owner became frutile, .finally as per advice of shop owner I visited customer care B.D.R.Comunication 306 A.P.C. Road, Sealdha kolkata to collect D.O.but they make me to sit for three (3) hours and after all they kept my set for obtaining D.O. by work order no[protected] DT 23/02 17, my email to their customercare seems to be futile. on the subject.Please interven in the matter and resolve the issue once for all and oblige.
Thanks
Sushil Shah

I have purchased a Lava A 89 in November 2016 from Vijay Sales Crown Plaza Sector-15 Faridabad and from the very 1st day i got serious Manufacturing problems in this set. Battery Drainage still i was not using mobile, Charging problem (Mobile is not starting after several hours of charging) and touch problems. I went to the shop from where i purchased this mobile and they agreed that the set has problems but could not solve the issue and told me to go to the nearest Lava centre. But as a consumer i wish to know how they are selling the defected product and is there no responsibility they have they are spoiling your market reputation and making this feel that lava is the worst company in mobile industry. I went to the service centre 3-4 times but every time the shop was closed.

They suggest me this handset and now they are saying that they could not help me out in this matter and i have to speak to lava people. How disgusting this is.

Thanks

Kiran Goswami
[protected]

I had already reset our phone by factory default and hard reset lot of times but when after phone is on than lots of application down lode automatically.Its automatically switch on our data pack or wireless internet.i have not configure our play store but downlode started.Battery consume lots if charge full of battery.
Please support me because i cannot use our phone

I have color era x.
Sir I have heating problem in my phone. I had visited customer care two times but the problem is still same. It heats a lot when it is in use. Your customer care even don't know what is the main problem. If phone will blast u company will have to take the responsibility. Because my phone is in warranty period.if any accident happens I will definitely sue you in consumer court..Otherwise solve my problem as soon as possible. Plz contact me on anmoltyagi.[protected]@gmail.com.
And my phone no. Is [protected]

I had purchsed Lava A 79 mobie through Chennai Mobiles In Erode brance on 21/02/2017 afternoon 12.20. That time i ws informed to shop guy to switch off the mobile, I will charge in night. I came back to home ( Coimbatore ) and try to charge the mobile, But Mobile not charging. Next day ( 22/02/2017 ) i went to Coimbatore Lava service center & Told the complaint .The team check the mobile around 1 hour and then replace the Battery with warrnty. Without i am using the mobile i feel very bad openion about LAVA

My name is Rushikesh.I am from satara. I have given my lava ivory+ tablet for reparing on 15/07/2016 at lava service center karad. My work no is[protected]. Till now there is no response from them. I need to get it soon.I want to know why it is delayed. I had craze for tab so I have purachesed it. Even I have recommended my friends for the same. But now by looking at this type of service I think its worst.

Sir/madam, i have purchase a lava atom 1 mobile set 5 month ago. but mobile set defected. maximum ten days work well. after 10 days not work properly so i repaired to service center kasganj (u. p) many times. but not to repaired well and maximum time keep in service centre. also rude behavior of service centre owner name - dileep kumar singh
Add.- mohalla nawab near fort kasganj (u. p)
Mob. no.-[protected]

Dear Team,
FYI PFB...I am facing problem from LAVA brand.
On 12 Feb 2017 I bought your company smart phone for giving gift to one of my friend but as per my expectation(and you proved it) as you are fake company, once my friend connected it for charging it's not working and whenever we went to mobile shop they said submit it to care center and we are not responsible for it. So for your information I want to say that your care center is at district place and we don't have time to go there and repair your faulty mobile so I want my money refund or another handset ASAP. And I want prompt reply from you people because I want to post your reply on social network i.e. Facebook and twitter.

Sir I Mohammed Hashim Bhat from baramulla bought a mobile from lava mobile distributer and within a days he got a sim fault and after usage off few days I got problem of battery drainage in it before and after it went to service center near about I went there 100times no response is good to accept always a litlle or many excuses they give and still they didn't try to make the fault of my phone clear my contact no [protected]

My name is Rakeshkumar Babulal Sharma .My Mb no is[protected]
I purchased Lava arc Blue from flipkart on 31st May 2016 . My order Id is OD[protected] on flipkart. You can cross verify if you want to.
After using the phone for 10 days, i witnessed an odd problem of network connectivity in sim 1 slot. The network use to go in emergency state now and then.
I contacted Lava service center in Vasai (W), maharashtra
The contact person there was Ashutosh ; his contact details are [protected] /[protected] /[protected]
He gave me my phone back saying he had flashed my phone with new software update and it will be fine now
The phone worked fine for few days
due to some private issues, i stopped using that phone . After few months, i started using the phone back and the same network issue which bothered me at the time of purchase still exist.
I again went to service center and submitted my phone again.
After a week, i got a reply from the center that the phone cant be repaired free of cost.
Just because your workers are lacking the expertise to solve my issue ; they told that there is a liquid damage.
a phone that i havent used at all and ahd problems from the start, how can there be any such sort of damage

I told your representative to put my request ahead, he told me nobody will listen and the repair charges will be deducted from his salary . Is this kind of warranty, Lava is providing

As you have got my issue, please do the best in my case and i would like if you issue a replacement in my case

I bought Lava iris win 1 which is an awesome mobile about which company may not be aware of. no lag during 2years use. But all of the sudden battery dead recently. Request logged but Service center don't have battery and company too could not provide battery. If accessories not available then what's the use of such mobile. Why lava iris win 1 models are still being sold online. Is my lava iris win 1 mobile by lava a scrap now???? If so than I am never going to buy any lava products again and encouraging others to go for this brand was a BIGGEST MISTAKE . I will never suggest any one buying Lava products .

I am using your lava company mobile Iris x1 grand. I have want a back side original cover in my mobile, i have try your any lava store but they say this back side cover not available in our company, so i have facing many problem, some time battery is fall down because all lock are broken in my backside cover,
so please give me a solution how can i use this phone, and how can i trust in your company, when we purchase a new mobile in feture.

my WOPK code no[protected]

Please contact me, my mobile no - [protected], name - Nisanta Kumar Dash

From the day i have bought this mobile, it is giving problem on 2nd day only i visited vijay sales, vasai, instead of replacing mobile they diverted to service center, I have raised complaint earlier also, but no one has called yet, several times we have send it to service center, every time it is formatted & given back problem is not solved yet, it works for 2days & problem re occurs

even service center dont give any document of job done,

i believe the hand set sold to us is defective one, want replacement now

Please revert immidiately

Dear Sir/Madam

I am one of your valuable customer to use Your LAVA-IRISFUELF1 handset purchased on 03rd Feb.'16.IMEI No-[protected]

It is very sad to to inform you that from the beginning I have been facing screen touch Problem with the same set.

There is many times I run and failed to get myself satisfied as a same screen touch issues.

Now I'm reached a such point where I get myself frustrated with YOUR HAND SET.

Please replace it or refund my amount

TO MAKE YOU PROOF, SUBMITTING ALL THE DOCUMENTARY ORIGINAL SCAN COPIES.

Hope, a permanent solution would come front.

With Best Regards

Manoj Kumar Dash

Mob No-[protected], [protected]

I have bought a mobile from delhi which is under warranty now it is having charging problem.i am living in ranchi and tried to contact service centres but no response has been respnose is given.kindly look into the matter if the warranty period expires it will be the fault of company.i have tried to call at service cetres many times and visited them myself but the staff says the service centre has been shifted.these are adresses tht i have seen
AD COMMUNICATION
Address: Amarnath Appartment, 1st Floor, Near SBI Bank, New Delhi Market, Main Road, Ranchi (JH).
City: Ranchi, Jharkhand
Contact Number: [protected], [protected]
Email: [protected]@yahoo.in, [protected]@gmail.com

LAVA MOBILE SERVICE CENTER – ROSHTA TOWAR, RANCHI.

MAX CARE
Address: Shop No. F30, 1st Floor, Roshta Towar, Main Road, Ranchi (JH), 834001.
City: Ranchi, Jharkhand
Contact Number: [protected]
Email: maxcare.[protected]@gmail.com

Mobile details are-
lava a89
Imei no.[protected]
the invoice of the bought item has been attached