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Lava Mobiles Complaints & Reviews

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Last updated Sep 21, 2023
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Lava Mobiles Phone Numbers

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1860 200 7500
479
171
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+91 12 0463 7100
332
105

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Lava Mobiles Head Office Address

A-56, Sector 64
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Lava Mobiles reviews & complaints page 9

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S
Sripathy Sri
from Mumbai, Maharashtra
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Address:641045

Dear team,

After that i got the msg from your service center, this mobile is under problem, so please replace the mobile where you was purchase. Regarding this again i went to erode "chennai mobiles' show room and purchase new mobile lava - a 97 4g on 11th march.. I was very upset, bez the new mobile also problem (I try to call any one - after one minitue only outgoing call was connet & any bodies called me - not reachable done reflect). The same i was explained to same lava mobiles - coimbatore service center and handover the my new second mobile. Three days gone. But no reply from your autorised service center.

What can i do???
+1 photos
Lava Mobiles customer support has been notified about the posted complaint.
I was purchases lawa x 81 mob within 1 year 2 mob, the shop keeper say me the mob screen is gorillas glass, there is no damage any condition but both mobile screen was damage only simply put on land, the screen was damage...the mob screen is not proper the company fail to services mob screen
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    A
    Akanksha 77
    from Delhi, Delhi
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    Lava mobiles' screens and body are acclaimed to be solid, don't tend to break or damage easily.
    A model of lava x17 4g was purchased 2-3 months ago.
    Unfortunately, it fell from a height of around 3 feets.
    A non lava mobile would have expected to be broken but not lava.
    Absolutely dissatisfied by the acclaimation made. A compensation is highly asked.
    Lava Mobiles customer support has been notified about the posted complaint.
    Mar 27, 2017
    Nitin Dehankar's response
    IMEI: [protected]
    IMEI : [protected]. &
    Serial no - [protected]
    I have lava x3 blk and i am facing the same problem from last 5 month not charging percentage not INC every time i, m visited same service center no buddy giving the any response 1st time when repair i have paid RS-800/ also submitted the phone 3 to 4 day every time for repairing

    I have purchased a Lava A68 from Amazon. But its ringing volume is not working. please help on this.
    I am purchased two lava mobile EG932 that's bill not received.
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      B
      Bharat Banyal
      from Nagrota, Himachal Pradesh
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      Address:Mandi, Himachal Pradesh, 175024

      I HV purchased a lava x81 on dated[protected] but not saw the bill distributer cut me the bill of[protected] ur Diwali offer that's y I purchased ur mobile. Now my mobile screen is broken n ur care center n dealers say that u r not lies in this sechem so kindly say submitted that that my warranty n garranty is starts from my bill . So kindly be it be as a notice again n last other hand i will face u in the court of law..
      Thx .
      Bharat Banyal Advocate Sarkaghat
      Mb. No. [protected]
      Lava Mobiles customer support has been notified about the posted complaint.
      I am buying lava mobile min 15 days ago and this is not work properly and I want exchange but your service centre is not serious and in future I thought to everybody don't buy this company phone
      My lava Iris fuel 50 is purchase two year before and my phone's battery is die so I want to buy a battery
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        R
        Rodriguesmaryanne
        from Mumbai, Maharashtra
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        Address:Mumbai City, Maharashtra, 400706
        Website:www.lavamobiles.com

        Dear sir,
        I had recently purchased my Lava X 50+ Mobile. I had put a screen lock for my phone and forgot to note down the Password. Now I have forgotten my Password. Is there any way to bypass my password and open my phone and get a new password for screen locking the phone? Or change to a new Password?

        A prompt reply would be much appreciated.

        I can be contacted on Mobile No. [protected] or email: [protected]@gmail.com or [protected]@gmail.com

        MaryAnne Rodrigues
        +91 [protected]
        Lava Mobiles customer support has been notified about the posted complaint.
        Mar 17, 2017
        Satish Kumar Pal's response
        lava mobile part no available and bad & poor service
        in greater noida u.p.
        Work order no[protected]
        Part no available service is bad and poor .
        Sir / Madam,
        i am buy the lava mobile ( FLAIR ) OCT'2015. WE purchase mobile poorvika mobile shop Perambalur ( Tamil nadu ), we using 1+ years my mobile last week repaired. i am checked lava service centre ( Ariyalur, Tamilnadu). the service person told moberboard problem . where is change mother board, and how much cost.kindly reply
        My phone comes under Warrenty. but my display not working properly only white lite is visible. i submitted in lava care . they dint accepting under warrenty with the reason it was broken inside. but there is no outer damage. even it was internaly damaged. it nees to come under warrenty. plz get back soon as possible
        I went to the lava service centre kannur to fix the problem.But the staff their told that the phone which i bought is an foriegn handset and warranty is not valid.i buyed this lava phone from flipkart.i will file a case on lava and flipkart for not selling non warranty products to the customers
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          M
          M.U.Dhote
          from Aurangabad, Maharashtra
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          Address:Ratnagiri, Maharashtra

          I Have Purchase Lava Mobile Model No ARC bearing IMEI No [protected] From White House Mobile Shop 109 Ground Floor Golani Market Jalgaon Maharashtra On[protected] with Bill No 1248 on the same day the Shop owner insert the sim card in port no 2 instead of port 1 After 4-5 days i tried to insert Sim in Port 1 But it was not Responding I immediately contact with shop owner that time he also tried but no use then he told that show this mobile in service center mean time i was out of city for important work and when on Dt 6-3-2017 I again visited Shop and service Center They replied that there will charge for repairing hence my complaint is that the may please be replaced by the shop owner
          Lava Mobiles customer support has been notified about the posted complaint.
          Mar 15, 2017
          Star Rkholik Prem Prem's response
          charger problem
          Sir please check my mobile it is not working properly I purchased Lava mobile no x 17 two months bake change in g not pick ing only one hour it staying my warranty period shop with one
          My phone is under waraty and in my phone headset icon is coming permanently i cannot make calls to anyone and i have showed my phone to service center they are saying that my headset jack has been burned by any shortcircuit so they ll not repair my phone bcoz it doesn't comes under waranty...so immediately take some action abut this out of this...
          [protected]
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            S
            Sushil Shah
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            Address:Kolkata, West Bengal, 700038

            I have purchased one Lava X50+ From Hot spot & solutions pvt ltd Dalhousie store vide Inv no[protected]dt 16/02 17.From the day one it is malfunctioning.my all efforts to replace the set from shop owner became frutile, .finally as per advice of shop owner I visited customer care B.D.R.Comunication 306 A.P.C. Road, Sealdha kolkata to collect D.O.but they make me to sit for three (3) hours and after all they kept my set for obtaining D.O. by work order no[protected] DT 23/02 17, my email to their customercare seems to be futile. on the subject.Please interven in the matter and resolve the issue once for all and oblige.
            Thanks
            Sushil Shah
            Lava Mobiles customer support has been notified about the posted complaint.
            Mar 04, 2017
            singireddy's response
            exchange

            Sir, iam recently got a new mobile lavaA82 in shopcj.it is automatically switch off, so please exchange my mobile phone.

            Dear sir
            help me to exchange new mobile ...I buy lava mobile on december 2016...After two month mobile is very heating during use...Lava x17 model i have and that model very problematic...

            My mobile number [protected]
            thanks
            pritesh

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              K
              Karan G
              from Noida, Uttar Pradesh
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              Address:Faridabad, Haryana, 121001

              I have purchased a Lava A 89 in November 2016 from Vijay Sales Crown Plaza Sector-15 Faridabad and from the very 1st day i got serious Manufacturing problems in this set. Battery Drainage still i was not using mobile, Charging problem (Mobile is not starting after several hours of charging) and touch problems. I went to the shop from where i purchased this mobile and they agreed that the set has problems but could not solve the issue and told me to go to the nearest Lava centre. But as a consumer i wish to know how they are selling the defected product and is there no responsibility they have they are spoiling your market reputation and making this feel that lava is the worst company in mobile industry. I went to the service centre 3-4 times but every time the shop was closed.

              They suggest me this handset and now they are saying that they could not help me out in this matter and i have to speak to lava people. How disgusting this is.

              Thanks

              Kiran Goswami
              [protected]
              Lava Mobiles customer support has been notified about the posted complaint.
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                N
                Nawanit Mishra
                from Delhi, Delhi
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                Address:New Delhi, Delhi, 110052

                I had already reset our phone by factory default and hard reset lot of times but when after phone is on than lots of application down lode automatically.Its automatically switch on our data pack or wireless internet.i have not configure our play store but downlode started.Battery consume lots if charge full of battery.
                Please support me because i cannot use our phone
                Lava Mobiles customer support has been notified about the posted complaint.
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                  A
                  Ammo tyagi
                  from Delhi, Delhi
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                  Address:Ghaziabad, Uttar Pradesh, 201002

                  I have color era x.
                  Sir I have heating problem in my phone. I had visited customer care two times but the problem is still same. It heats a lot when it is in use. Your customer care even don't know what is the main problem. If phone will blast u company will have to take the responsibility. Because my phone is in warranty period.if any accident happens I will definitely sue you in consumer court..Otherwise solve my problem as soon as possible. Plz contact me on anmoltyagi.[protected]@gmail.com.
                  And my phone no. Is [protected]
                  Lava Mobiles customer support has been notified about the posted complaint.
                  Name v sankar
                  telephone number 96992067
                  country oman
                  handphone number
                  model iris 870
                  IMEI 1:[protected]
                  remarks got struck at boot mode yesterday night then now nothing in screen
                  I am using lava Z60 but it was so heating when I using the internet . I am not comfortable for using this mobile.
                  please let me the solution.
                  My mobile number :[protected]
                  Mail ID:[protected]@gmail.com.
                  Alternate Number : [protected]
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                    S
                    Sripathy Sri
                    from Mumbai, Maharashtra
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                    Address:641045
                    Website:lava

                    I had purchsed Lava A 79 mobie through Chennai Mobiles In Erode brance on 21/02/2017 afternoon 12.20. That time i ws informed to shop guy to switch off the mobile, I will charge in night. I came back to home ( Coimbatore ) and try to charge the mobile, But Mobile not charging. Next day ( 22/02/2017 ) i went to Coimbatore Lava service center & Told the complaint .The team check the mobile around 1 hour and then replace the Battery with warrnty. Without i am using the mobile i feel very bad openion about LAVA
                    Lava Mobiles customer support has been notified about the posted complaint.
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                      V
                      Vibin venu kadavil
                      from Bengaluru, Karnataka
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                      Address:Satara, Maharashtra, 415110
                      Website:Lava service center

                      My name is Rushikesh.I am from satara. I have given my lava ivory+ tablet for reparing on 15/07/2016 at lava service center karad. My work no is[protected]. Till now there is no response from them. I need to get it soon.I want to know why it is delayed. I had craze for tab so I have purachesed it. Even I have recommended my friends for the same. But now by looking at this type of service I think its worst.
                      +1 photos
                      Lava Mobiles customer support has been notified about the posted complaint.
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                        K
                        kumardileepsingh
                        from Saharanpur, Uttar Pradesh
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                        Address:Kanshi Ram Nagar, Uttar Pradesh, 207123
                        Website:lavamobiles.com

                        Sir/madam, i have purchase a lava atom 1 mobile set 5 month ago. but mobile set defected. maximum ten days work well. after 10 days not work properly so i repaired to service center kasganj (u. p) many times. but not to repaired well and maximum time keep in service centre. also rude behavior of service centre owner name - dileep kumar singh
                        Add.- mohalla nawab near fort kasganj (u. p)
                        Mob. no.-[protected]
                        Lava Mobiles customer support has been notified about the posted complaint.
                        Feb 19, 2017
                        Venkyx Iyer's response
                        Its lava a68, which I bought from amazon, in October 2016.
                        Seems like software problem. Multiple Windows are not opening, and only bottom right hand back button is working. The menu which used to drop down from top, stopped functioning totally. How to get it to work?
                        I have bought lava a68 before one month it worse mobile it's always hang and the battery drain out very quickly.my experience it very bad with lava

                        Lava is very bad
                        Can you replace my mobile lava a68 . please.
                        It's very bad mobile never experienced before.
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                          P
                          Pankajg123
                          from Nashik, Maharashtra
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                          Address:Nandurbar, Maharashtra, 425409
                          Website:www.lavamobiles.com

                          Dear Team,
                          FYI PFB...I am facing problem from LAVA brand.
                          On 12 Feb 2017 I bought your company smart phone for giving gift to one of my friend but as per my expectation(and you proved it) as you are fake company, once my friend connected it for charging it's not working and whenever we went to mobile shop they said submit it to care center and we are not responsible for it. So for your information I want to say that your care center is at district place and we don't have time to go there and repair your faulty mobile so I want my money refund or another handset ASAP. And I want prompt reply from you people because I want to post your reply on social network i.e. Facebook and twitter.
                          Lava Mobiles customer support has been notified about the posted complaint.
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                            B
                            Bhat Hashim
                            from Gandarbal, Jammu and Kashmir
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                            Address:193101

                            Sir I Mohammed Hashim Bhat from baramulla bought a mobile from lava mobile distributer and within a days he got a sim fault and after usage off few days I got problem of battery drainage in it before and after it went to service center near about I went there 100times no response is good to accept always a litlle or many excuses they give and still they didn't try to make the fault of my phone clear my contact no [protected]
                            Lava Mobiles customer support has been notified about the posted complaint.
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                              R
                              RakeshSharma437
                              from Vasai-Virar, Maharashtra
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                              Address:Thane, Maharashtra, 401202

                              My name is Rakeshkumar Babulal Sharma .My Mb no is[protected]
                              I purchased Lava arc Blue from flipkart on 31st May 2016 . My order Id is OD[protected] on flipkart. You can cross verify if you want to.
                              After using the phone for 10 days, i witnessed an odd problem of network connectivity in sim 1 slot. The network use to go in emergency state now and then.
                              I contacted Lava service center in Vasai (W), maharashtra
                              The contact person there was Ashutosh ; his contact details are [protected] /[protected] /[protected]
                              He gave me my phone back saying he had flashed my phone with new software update and it will be fine now
                              The phone worked fine for few days
                              due to some private issues, i stopped using that phone . After few months, i started using the phone back and the same network issue which bothered me at the time of purchase still exist.
                              I again went to service center and submitted my phone again.
                              After a week, i got a reply from the center that the phone cant be repaired free of cost.
                              Just because your workers are lacking the expertise to solve my issue ; they told that there is a liquid damage.
                              a phone that i havent used at all and ahd problems from the start, how can there be any such sort of damage

                              I told your representative to put my request ahead, he told me nobody will listen and the repair charges will be deducted from his salary . Is this kind of warranty, Lava is providing

                              As you have got my issue, please do the best in my case and i would like if you issue a replacement in my case
                              Lava Mobiles customer support has been notified about the posted complaint.
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                                pbsreddy83
                                from Bengaluru, Karnataka
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                                Address:Sambalpur, Odisha, 768004

                                I bought Lava iris win 1 which is an awesome mobile about which company may not be aware of. no lag during 2years use. But all of the sudden battery dead recently. Request logged but Service center don't have battery and company too could not provide battery. If accessories not available then what's the use of such mobile. Why lava iris win 1 models are still being sold online. Is my lava iris win 1 mobile by lava a scrap now???? If so than I am never going to buy any lava products again and encouraging others to go for this brand was a BIGGEST MISTAKE . I will never suggest any one buying Lava products .
                                Lava Mobiles customer support has been notified about the posted complaint.
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                                  N
                                  Nisanta
                                  from Delhi, Delhi
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                                  Address:Nayagarh, Odisha, 752069
                                  Website:[email protected]

                                  I am using your lava company mobile Iris x1 grand. I have want a back side original cover in my mobile, i have try your any lava store but they say this back side cover not available in our company, so i have facing many problem, some time battery is fall down because all lock are broken in my backside cover,
                                  so please give me a solution how can i use this phone, and how can i trust in your company, when we purchase a new mobile in feture.

                                  my WOPK code no[protected]

                                  Please contact me, my mobile no - [protected], name - Nisanta Kumar Dash
                                  Lava Mobiles customer support has been notified about the posted complaint.
                                  3g pack rhne ke baad bhi 2g hi chal rha h only show e+ not show h+, or setting me WCDMA krne pr network apne aap ht ya gayab ho ja rha h. Or WCDMA /GSM ya GSM pr e+ show krke chal rha h
                                  It is my problem

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                                    R
                                    rupani rajesh
                                    from Vasai-Virar, Maharashtra
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                                    Address:Thane, Maharashtra

                                    From the day i have bought this mobile, it is giving problem on 2nd day only i visited vijay sales, vasai, instead of replacing mobile they diverted to service center, I have raised complaint earlier also, but no one has called yet, several times we have send it to service center, every time it is formatted & given back problem is not solved yet, it works for 2days & problem re occurs

                                    even service center dont give any document of job done,

                                    i believe the hand set sold to us is defective one, want replacement now

                                    Please revert immidiately
                                    Lava Mobiles customer support has been notified about the posted complaint.
                                    Feb 03, 2017
                                    Jigneshsinh Solanki's response
                                    So bad mobile and it's very hung
                                    My lava A97 mobile does not open And it's a very hinged phone.it's battery is over temperature and mobile will heating.so I want replace my mobile.

                                    IMEI :- [protected]

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                                      T
                                      tunu81
                                      from Bhubaneshwar, Odisha
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                                      Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website:www.lavamobiles.com

                                      Dear Sir/Madam

                                      I am one of your valuable customer to use Your LAVA-IRISFUELF1 handset purchased on 03rd Feb.'16.IMEI No-[protected]

                                      It is very sad to to inform you that from the beginning I have been facing screen touch Problem with the same set.

                                      There is many times I run and failed to get myself satisfied as a same screen touch issues.

                                      Now I'm reached a such point where I get myself frustrated with YOUR HAND SET.

                                      Please replace it or refund my amount

                                      TO MAKE YOU PROOF, SUBMITTING ALL THE DOCUMENTARY ORIGINAL SCAN COPIES.

                                      Hope, a permanent solution would come front.

                                      With Best Regards

                                      Manoj Kumar Dash

                                      Mob No-[protected], [protected]
                                      Lava Mobiles customer support has been notified about the posted complaint.
                                      I bought lava v2s some months ago, it creates some problems like slow charging, blur image etc. i go to the lava service centre but they did not solve my problem. Now what i do tell me. plz
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                                        A
                                        ashutosh242225
                                        from Delhi, Delhi
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                                        Address:835205
                                        Website:lava

                                        I have bought a mobile from delhi which is under warranty now it is having charging problem.i am living in ranchi and tried to contact service centres but no response has been respnose is given.kindly look into the matter if the warranty period expires it will be the fault of company.i have tried to call at service cetres many times and visited them myself but the staff says the service centre has been shifted.these are adresses tht i have seen
                                        AD COMMUNICATION
                                        Address: Amarnath Appartment, 1st Floor, Near SBI Bank, New Delhi Market, Main Road, Ranchi (JH).
                                        City: Ranchi, Jharkhand
                                        Contact Number: [protected], [protected]
                                        Email: [protected]@yahoo.in, [protected]@gmail.com

                                        LAVA MOBILE SERVICE CENTER – ROSHTA TOWAR, RANCHI.

                                        MAX CARE
                                        Address: Shop No. F30, 1st Floor, Roshta Towar, Main Road, Ranchi (JH), 834001.
                                        City: Ranchi, Jharkhand
                                        Contact Number: [protected]
                                        Email: maxcare.[protected]@gmail.com

                                        Mobile details are-
                                        lava a89
                                        Imei no.[protected]
                                        the invoice of the bought item has been attached
                                        +1 photos
                                        Lava Mobiles customer support has been notified about the posted complaint.
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