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Lenovo Complaints & Reviews

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Last updated Mar 18, 2024
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Lenovo reviews & complaints page 2

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N
nabigh
Apr 27, 2023
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Charging issue not resolved

BIG SCAMMERS!! Lenovo is the worst company. They are charging customers even when their laptop is under warranty. Their technician came from the company and changed the motherboard but the issue was still not resolved and he closed the ticket and went away. Now they are saying it’s loose connectivity and i’ll have to buy a new charger. Big scam company. Never buy their laptop or anything. Please somebody help to make them pay for what...
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N
nabigh
Apr 25, 2023
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Lenovo laptop warranty scam

This a fraud company m. Never buy their laptop. They have scammed me. I had bought 5 year warranty for my laptop with onsite support and accidental damage support. The technician came and changed the motherboard but the issue was still not resolved. The problem was with the pin of the charger. They said i would have to pay for the charger as it is my fault since I didn’t use the charger properly and it is my fault that the charger doesn’t...
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Headline: Lenovo Is a bunch of scammers in the name of Warranty

My monitor got a dead pixel spot and flickering backlight after 2 years o[censored]se, the monitor was mounted on a Vesa mount on the wall for all this time without being moved. and yet it developed an issue

the monitor is still in warranty.

Now when i called them up as a service request, Lenovo says that the backlight issue and dead pixel...
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S
Sangita Wagh
Apr 9, 2023
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Lenovo Tab P11 4 GB RAM 128 GB ROM 11.0 inches

Website:Flipkart

So, few days ago we ordered a Lenovo Tab P11 4, it came out in a nice state. But, there was no calling feature available in the tab itself. So, we checked the description of the tab on Flipkart again, there we got to know that this tab doesn't comes with a voice call feature. So, on the same day when the tab was delivered, we tried clicking the cancel order option cause we wanted to have a refund, but there was no refund option available....
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Caroline LaBryer Kanzigg
Mar 31, 2023
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Slow Slow Slow

Address:2917 South Atlantic Avenue Unit 404

Worst computer I have ever bought. I could log on with dial up easier than this product. Would NEVER buy again. Referral from someone... I should have stayed with HP...
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nakoda hallmarking
from Lucknow, Uttar Pradesh
Mar 26, 2023
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Lenovo cpu not working

Address:143/118,AMINUDDAULLA PARK,AMINABAD,LUCKNOW

Lenovo cpu (lenovo think centre neo 50s, we purchased it 4 months before, but right now the cpu is not working,...
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S
SonyJosephK
from Bengaluru, Karnataka
Mar 26, 2023
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41 days, my ThinkBook issue is not resolved....

07:51 hrs (IST), Sunday, 26MAR2023, Sanpada, Navi Mumbai, MH, INDIA ~ 400705.

To,
The Worst Ever Support Team, Lenovo India.

You all have been dragging my issue since February 13th, 2023 i.e. 25 e-Mail have been exchanged between us in the last 41 days. I have been asking them to fix the numerous problems with this laptop while providing NO Real solutions. My laptop is Heating-Up; I am unable to perform...
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sujatamohi
from Mumbai, Maharashtra
Mar 21, 2023
Apr 25, 2023
This thread was updated on Apr 25, 2023
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Warranty of Adapter Pin Contact

Address:[email protected]

I had purchased a Laptop from Lenovo with Warranty. Since 4 months I have been complaining about this lose contact. I had sent them photos of the Pin and Socket to prove there was no External Damage due to rough use.
Inspite of this they insist that I pay for the Servicing/Repairs.
In such a case there is not other part which needs to be covered by a warranty. This part has stopped working on its own which means it is a manufacturing...
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Address:Gurgaon sector 49, Gurgaon Delhi

Description: Sealed Battery Warranty is part of 1 year standard warranty on purchase of new laptop and is available till 25Mar'23, hence I opted to purchase extended warranty.

Lenovo salesman Mr. Tippu advised me and While purchasing the extended warranty 36 Months Premium care package, it was not mentioned that the sealed battery won't be included in the warranty.

I keep getting prompts to purchase extended...
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nakoda hallmarking
from Lucknow, Uttar Pradesh
Mar 18, 2023
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Lenovo desktop(lenovo thinkcentre neo 50s intel i3-12th Gen/8GB DDR4)

Address:143/118 AMINU DULLA PARK,UPPER GROUND FLOOR,SHOP NO 4,BEHIND JEWEL PALACE,AMINABAD,LUCKNOW,-226018,UTTAR PRADESH

Did not on...
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A
Ansh Chopra
Mar 5, 2023
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Heavy Gaming are not running

Address:26/2A DOUBLE STOERY ASHOK NAGAR -110018

I was looking for gaming laptop then i visit to LENOVO store their i asked for gaming laptop the 2-3 salesman suggested me for LEGION intel CORE I5 laptop then i purchased this laptop now when i run the GTA 5 game the game is not running properly i want this solution as soon as possible if this solution will not be solved soon i will file case in consumer court....
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Satish 8821
from Eluru, Andhra Pradesh
Feb 28, 2023
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Defective product selling, not accepted return and refund

Address:Lenovo India private limited Level 2, Ferns Icon, Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Doddanekundi Village, Marathahalli, Bangalore - 5
Website:www.lenovo.com

Dear Sir,
I bought a Lenovo laptop from Chroma online store without looking at the product, trusting the Lenovo brand. I noticed that my laptop is having a battery problem and it hangs. I faced the problem so I returned it the second day I bought it. Now I am not taking return amount refund is not correct, your product may be great for you I am facing problem so within the return time I returned it to you on second day, please I hope...
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P
Pawan2345
Feb 24, 2023
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Refusal of warranty

There is no physical damage ony system. Not even a stratch. The product is also under warranty and there is no press or dent on the screen but still black spot and lines have developed due to hardware failure. The product is under warranty but lenovo is refusing to provide free service...
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T
therajeshagarwal
from Ahmedabad, Gujarat
Feb 13, 2023
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Laptop Damaged during repair and prolonged delay in further repairs

Date of Incidence: 19.01.2023

Reference:
Lenovo Case: [protected]
Work Order: [protected]
Product Name: 81Q80037IN - NB YG S940-14IIL I7 16G 1T 10P
Unit Serial Number: R90WTSYR

I noticed in the first week of January that the camera of my Lenovo Yoga laptop is not working. The laptop was under warranty and therefore I requested a repair through online support.

After thorough...
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A
Anandakumar Baskarasethupathy
Feb 8, 2023
Jun 13, 2023
This thread was updated on Jun 13, 2023
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Regarding cashback offer issue during my purchase time

At time of purchase including cash back offer terms shows that FREE BAGPACK Provided for all orders.

Now there is no free bagpack.

My bad to choose lenevo.
If you will not be able to provide any contact as a escalation.

I will initiate a mail along with all chat backups and emails to the lenevo team.

I will inform my issue and try to be get resolved...

Reference...
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A
Amritanshi
from DELHI, Delhi
Feb 5, 2023
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My laptop camera is not working properly

Address:127/A ,Pocket B,Mayur Vihar, , Phase-2, Delhi-110091.

Hello i have lenevo laptop ideapad slim 5 and myl laptop is under warranty and i sent lots of complaint many times since 17 of january but no one is taking my problem and i am totally frausted about this so kindly requesting to you please solve my problem as soon as possible my contact no is [protected] abd my email [protected]@gmail.com

Product Name: 82LN00A3IN -
Unit Serial Number: PF2RB819

Order ID P[protected]br...
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N
negi.earth
from Shahganj, Uttar Pradesh
Jan 31, 2023
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LENOVO IDEAPAD S540, Lenovo Case #2010379521 Work Order #4006749394

Lenovo Case #[protected] Work Order #[protected]

Dear Lenovo Support Team
I am appalled at Lenovo's unprofessional service, which is rare from my previous experience with Lenovo products.
For two consecutive days, two different engineers visited my premises and both came to replace the motherboard. After installing the new product and spending more than 2.5 hours each, both parts were found defective by the engineers...
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S
SwissBusCust
Jan 24, 2023
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Laptop ordered in November, Jan 24th still not delivered

Address:Lenovo only shop powered by DigitalRiver

The second complaint I am placing as I did not receive any answer or reaction to my first complaint.
Laptop was ordered in November. A defect product was received. The speakers and microphone did not work.
The laptop was sent back. Customer service promised to order a new one.
Never heard back. I fully paid for a laptop in November until today, January 24th, I have not received a replacement.
This is undoubtedly...
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R
Ram Parkash Bhardwaj
Jan 14, 2023
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Camera showing not working

I have purchased a laptop Lenovo Idea Slin1 Intel Celeron N4020 4th Gen 11.6", 81VT009UINX001NGRFJ7SPW017389 from amazon site on 02 Dec 2022. After installation and update of window I found that camera is not working. Showing Error code0xA00F4244. The system Sl. No. PW017389...
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R
raviii077
from Mohali, Punjab
Jan 13, 2023
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Does not give as promised service

I purchased a lenovo laptop, on 2/09/2022, in 3 months it was defected, the problem is sparking sound coming from my motherboard i raise a complaint on 27 dec, 2022. they causht that sound is coming from the laptop fan. Then the their service representative visits my house with laptop fan then they found out that sound is coming from laptop motherboard. I said then ok replace my motherboad they orderd on 3 jan and then it was arrived on 7...
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