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Lenovo Complaints & Reviews

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Last updated Jun 23, 2024
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Lenovo reviews & complaints page 2

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Address: C 9 -803,SANDEEP VIHAR,AWHO,KANNAMANGALA,KADUGODI(PO),WHITE FIELD

Hi,
My new lap top Lenovo was delivered to me on 06/5/2023, purchased through Flipcart.(Invoice #FADY[protected] dt 04/5/2023)
While trying to take my first Google meet call yesterday, i found the camera was not working and had to abort the meeting.
need urgent help to restore camera and on line meets workable.

regards
PMV NAMBIAR
Mob no 91 [protected]
Bangalore, white field...
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As promised by the Motorola phone company at the time of buying to provide OS updates, The company haven't given any operating system update except security patches .Now every phone is running on Android 13 but it's not still provided for Motorola edge 30 ultra...
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I have been facing laptop display and motherboard issues since last one month (Lenovo Case # [protected]). The case is being closed without proper resolution. My work is heavily impacted, because laptop is not usable! The issue is NOT resolved even after 2 visits of technician and 3 escalations to Lenovo management!!...
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If my Chromebook is returned then i will buy another one in any additional cost.....
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Teresa Pereira
May 18, 2023
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Extremely poor customer service

I have drop my laptop at the UPS agent as instructed my the support team. Laptop dropped on 18th April 2023 one month later and they cannot find the laptop and no one is availble to help resolve the issue.
Work laptop that I have been unable to use for a full month. Unaccepatable. Worst custer service ever....
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nabigh
Apr 27, 2023
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Charging issue not resolved

BIG SCAMMERS!! Lenovo is the worst company. They are charging customers even when their laptop is under warranty. Their technician came from the company and changed the motherboard but the issue was still not resolved and he closed the ticket and went away. Now they are saying it’s loose connectivity and i’ll have to buy a new charger. Big scam company. Never buy their laptop or anything. Please somebody help to make them pay for what...
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nabigh
Apr 25, 2023
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Lenovo laptop warranty scam

This a fraud company m. Never buy their laptop. They have scammed me. I had bought 5 year warranty for my laptop with onsite support and accidental damage support. The technician came and changed the motherboard but the issue was still not resolved. The problem was with the pin of the charger. They said i would have to pay for the charger as it is my fault since I didn’t use the charger properly and it is my fault that the charger doesn’t...
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Headline: Lenovo Is a bunch of scammers in the name of Warranty

My monitor got a dead pixel spot and flickering backlight after 2 years o[censored]se, the monitor was mounted on a Vesa mount on the wall for all this time without being moved. and yet it developed an issue

the monitor is still in warranty.

Now when i called them up as a service request, Lenovo says that the backlight issue and dead pixel...
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Sangita Wagh
Apr 9, 2023
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Lenovo Tab P11 4 GB RAM 128 GB ROM 11.0 inches

Website: Flipkart

So, few days ago we ordered a Lenovo Tab P11 4, it came out in a nice state. But, there was no calling feature available in the tab itself. So, we checked the description of the tab on Flipkart again, there we got to know that this tab doesn't comes with a voice call feature. So, on the same day when the tab was delivered, we tried clicking the cancel order option cause we wanted to have a refund, but there was no refund option available....
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Caroline LaBryer Kanzigg
Mar 31, 2023
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Slow Slow Slow

Address: 2917 South Atlantic Avenue Unit 404

Worst computer I have ever bought. I could log on with dial up easier than this product. Would NEVER buy again. Referral from someone... I should have stayed with HP...
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nakoda hallmarking
from Lucknow, Uttar Pradesh
Mar 26, 2023
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Lenovo cpu not working

Address: 143/118,AMINUDDAULLA PARK,AMINABAD,LUCKNOW

Lenovo cpu (lenovo think centre neo 50s, we purchased it 4 months before, but right now the cpu is not working,...
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SonyJosephK
from Bengaluru, Karnataka
Mar 26, 2023
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41 days, my ThinkBook issue is not resolved....

07:51 hrs (IST), Sunday, 26MAR2023, Sanpada, Navi Mumbai, MH, INDIA ~ 400705.

To,
The Worst Ever Support Team, Lenovo India.

You all have been dragging my issue since February 13th, 2023 i.e. 25 e-Mail have been exchanged between us in the last 41 days. I have been asking them to fix the numerous problems with this laptop while providing NO Real solutions. My laptop is Heating-Up; I am unable to perform...
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sujatamohi
from Mumbai, Maharashtra
Mar 21, 2023
Apr 25, 2023
This thread was updated on Apr 25, 2023
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Warranty of Adapter Pin Contact

Address: [email protected]

I had purchased a Laptop from Lenovo with Warranty. Since 4 months I have been complaining about this lose contact. I had sent them photos of the Pin and Socket to prove there was no External Damage due to rough use.
Inspite of this they insist that I pay for the Servicing/Repairs.
In such a case there is not other part which needs to be covered by a warranty. This part has stopped working on its own which means it is a manufacturing...
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Address: Gurgaon sector 49, Gurgaon Delhi

Description: Sealed Battery Warranty is part of 1 year standard warranty on purchase of new laptop and is available till 25Mar'23, hence I opted to purchase extended warranty.

Lenovo salesman Mr. Tippu advised me and While purchasing the extended warranty 36 Months Premium care package, it was not mentioned that the sealed battery won't be included in the warranty.

I keep getting prompts to purchase extended...
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nakoda hallmarking
from Lucknow, Uttar Pradesh
Mar 18, 2023
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Lenovo desktop(lenovo thinkcentre neo 50s intel i3-12th Gen/8GB DDR4)

Address: 143/118 AMINU DULLA PARK,UPPER GROUND FLOOR,SHOP NO 4,BEHIND JEWEL PALACE,AMINABAD,LUCKNOW,-226018,UTTAR PRADESH

Did not on...
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Ansh Chopra
Mar 5, 2023
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Heavy Gaming are not running

Address: 26/2A DOUBLE STOERY ASHOK NAGAR -110018

I was looking for gaming laptop then i visit to LENOVO store their i asked for gaming laptop the 2-3 salesman suggested me for LEGION intel CORE I5 laptop then i purchased this laptop now when i run the GTA 5 game the game is not running properly i want this solution as soon as possible if this solution will not be solved soon i will file case in consumer court....
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Satish 8821
from Eluru, Andhra Pradesh
Feb 28, 2023
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Defective product selling, not accepted return and refund

Address: Lenovo India private limited Level 2, Ferns Icon, Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Doddanekundi Village, Marathahalli, Bangalore - 5
Website: www.lenovo.com

Dear Sir,
I bought a Lenovo laptop from Chroma online store without looking at the product, trusting the Lenovo brand. I noticed that my laptop is having a battery problem and it hangs. I faced the problem so I returned it the second day I bought it. Now I am not taking return amount refund is not correct, your product may be great for you I am facing problem so within the return time I returned it to you on second day, please I hope...
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Pawan2345
Feb 24, 2023
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Refusal of warranty

There is no physical damage ony system. Not even a stratch. The product is also under warranty and there is no press or dent on the screen but still black spot and lines have developed due to hardware failure. The product is under warranty but lenovo is refusing to provide free service...
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therajeshagarwal
from Ahmedabad, Gujarat
Feb 13, 2023
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Laptop Damaged during repair and prolonged delay in further repairs

Date of Incidence: 19.01.2023

Reference:
Lenovo Case: [protected]
Work Order: [protected]
Product Name: 81Q80037IN - NB YG S940-14IIL I7 16G 1T 10P
Unit Serial Number: R90WTSYR

I noticed in the first week of January that the camera of my Lenovo Yoga laptop is not working. The laptop was under warranty and therefore I requested a repair through online support.

After thorough...
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Anandakumar Baskarasethupathy
Feb 8, 2023
Jun 13, 2023
This thread was updated on Jun 13, 2023
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Regarding cashback offer issue during my purchase time

At time of purchase including cash back offer terms shows that FREE BAGPACK Provided for all orders.

Now there is no free bagpack.

My bad to choose lenevo.
If you will not be able to provide any contact as a escalation.

I will initiate a mail along with all chat backups and emails to the lenevo team.

I will inform my issue and try to be get resolved...

Reference...
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