Lenovo — I am complaining about on my new purchase lenovo charger.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

My name is ram avtar patra ([protected]) and i am using lenovo k8 note mobile handset. And last month i have purchased a lenovo/ motorola turbo charger on 2nd dec 2018. From your service centre (Communication solutions okhla delhi 110020). It's value of ₹ 1550. But after 18 days my handset have not charged by my new lenovo charger. Then i visited store again. And your technician checked my charger and change my data cable. So, at that time issue has been resolved. But after 11days now same issue facing again. I have already try to connect to another handset but it's not connect. Another charger is connect in my phone properly. It's not possible for me to visit the stores for again and again from noida to okhla by spend travel expenses. After trouble shooting i realized that it's data cable issue. And i confirmed that service center given me a data cable is not a lenovo or motorola cable. It's a ordinary data cable provide me. Bcoz it's haven't any tag of lenovo or motorola company. Plz check and resolved my issue
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Lenovo customer support has been notified about the posted complaint.
Jan 07, 2019
Updated by Juthikapatra
I was already sent a mail to authorized service centre. For my charger related. Communication solutions okhla delhi 110020. They contacted with me for 2 ago. But not provided any resolution till now.
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Hi,

Sorry to hear that.

Please email us at [protected]@motorola.com referring to this post.

Our team will assist you ahead.

Regards,
Gagan

Lenovo-Motorola Social Media Support
I am writing to inform you about a problem in one of your products that I purchased lenovo k8 plus at flipkart on 23-12-17. lenovo k8 plus did not perform as expected.I kindly ask you to resolve this mobile software problem at the earliest.

Hi Jeyachandran,

Greetings from Lenovo-Motorola!

We deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Lenovo Support
Even I have purchased the HDD from Paytm and I am not getting any support from Lenovo service center it self as the HDD was not detecting now. Lenovo Web site this product is not visible also. I've sent emails to Lenovo customer care but no response from them so far it's been more than 3 weeks.

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