Lenovo — my complaint is about my lenovo handset p780

Address:house no 94, navdurga colony, Jodhpur, Rajasthan, 342001

My above mentioned handset is not detecting simcard so i visited your service centre at jodhpur and told them about the problem. Service centre representative said that sim tray is not working so you should change the sim tray. I said to change the sim tray then your representative saidthat we have not available the sim tray because company has stopped to make the sim tray of this handset. She advised me to replace the sim tray from local market. I did the same but sim card was not detecting again, than i again reached the same your lenovo service centre and and told the issue. Than she said that this is local sim tray which is replaced in. Sir please tell me how can my problem get solved what should i do
Was this information helpful?
No (0)
Yes (0)
Lenovo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Nastredamas,

Greetings from Lenovo-Motorola!

We deeply apologize for the bad experience you had, we would like to get more information about your case, feel free to send us an email with IMEI number to [protected]@motorola.com referring to this post.

Regards,
Lenovo Support
First their engineer comes in and replaces a FAKE RAM on my laptop.
Now their service centre denied me service because I approached top management and pulled them. They making horrendous excuses, not fixing laptop because there is a scratch on laptop.

Kudos, destined to doomed

Mobile, I have, is defective.
I face problems related charging, and 4g Sim not working, even care center labour is unskilled.
I want change my mobile with another piece, if company not to do so, please recall your mobile and take it and enjoy customer exploitation, even ill not demand to my money back
Thank you, Lenovo ( the wrost one company)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenovo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4391
    Pending
    0
    Resolved
    633
    Lenovo Address
    Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
    View all Lenovo contact information