Lenskart — Contact lens delivered to a wrong address
I have ordered for Contact Lens from Lenskart. Some from the Lenskart team update my contact address without my knowledge. Lens was suppose to be delivered on Saturday, when i logged in i could see wrong address updated i informed Lenskart team they acknowledge the error by their team. They informed the delivery team to deliver in the right address but it was still delivered at a wrong address. Its now 2nd week but the team has not given any resolution. Every time i contact they will just inform me they will get back to me within 48 hours. During one instance when i connected to the contact centre they mentioned i need to collect it from the address which they have delivered. When i asked them to connect to his seniors, he confirmed they will get back to me within 48 hours, but till date there has been no response
[Jul 05, 2016] Lenskart customer support has been notified about the posted complaint.
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Lenskart - Home check up paid but no one is responding or coming for check up and lenskart representatives are misbehaving