Lenskart Complaints & Reviews

I received registered mobile number for your account 1000 Rs credit SMS send me and I check my account but not you credit . 25% off coupon send me you or few hours only for 1500 coupons send me, I enter 1500 coupon but invalid coupon in display. Please confirm this is fake SMS send me you....

I purchased a frame and lens which after sometime gave me discomfort therefore I recently got them checked at a local optician and found the power I had requested while ordering and power of lens provided is completely different! Pls reply asap I need assistance @lenskart...

Order id [protected]. Dated[protected]. Sir, I am going to south India for official work. My flight ticket has booked on 20 January morning at 5 am. So, I request you, send my eyes lens tomorrow. This is urgent. Plz take this matter seriouly and respond as fast as possible. Thanking you....

Sir.lenskart company is sending messages to my mobile no. [protected], without my consent, to promote their sales, which is nuisance to me.They are doing this type of messaging for the past one year.I don`t know how they got my mobile number....

NAME - Aravind Sharma EMAIL - [protected]@gmail.com PHONE - [protected] SHOP DETAILS: lenskart.com, 116, Hem Chandra Naskar Rd, Subhas Sarobar Park, Phool Bagan, Beleghata, Kolkata, West Bengal 700010 PHONE:[protected] COMPLAINT: I had booked a frame along with glass(single vision) on "1 Jan 2016" from the mentioned shop.The shop guys assured me home delivery by "6 Jan 2016".But they went on delaying and today(12 Jan 2016)...

Sir, My name Deepak Singh(Advocate High Court) my order id [protected] dated 20-12-15.I was requested to you kindly recheak my lens power which is wrong as i booked.Before this complain i send two ttimes complain request.But no any action taken from your side. So, it is requested that may kindly take necessary action in this regard. Thank You....

This is for the second time that they called me up and said cant provide home eye check up service for an already booked appointment. I think you should shut down your store...

First time with lenslart. Really terrible service. My order #[protected]. While placing the order website doesnot show expected time frame (unless if its in a fine print that u cant notice). So i thought like other online websites 3 to 5 days wpuld be common. But now after waiting for a few days i called lenskart and operator tells me it will tale 10 to 12 working days. Which is so lame. That was not it when i aske her y that long she told...

Hi I had consulted with vasan eye care and they have given the description ;+25 but lanskart store gave me the different description -25 & i made the order but after using it im facing eye pain and stain so called customer care they requested me to visit lenskart store but store people were behaving very rude and her said that its not lanskart and its franchise so they will not accept return policy, they were treating very very bad, need...

WORST SERVICE EVER SEEN. I have ordered Contact lenses having order no : 533516 from lenskart HSR outlet. On 22nd Dec., it is received at the outlet. The executive told me, it will be deliver to your mentioned address by 23rd dec. It is almost 1 week and the product is still not delivered, and eveyday they are saying like your product is out for delivery. Thanks for such a great experience, and making me regret to shop from lenskart. Worst...

Initially the home eye check-up team couldn't correctly gauge my power and delivered eyeglasses with faulty number. After a lot of customer care hassles and multiple replacements I was finally delivered a VC 6435 ( Order #[protected] ) frame from Lenskart somewhere in mid August. The frame boasts of an years warranty but to my sheer amazement one fine December morning the temple snaps from the hinge out of the blue. I was disgusted but...

It is for your kind information that I have ordered on lensKart a order no [protected] dt. 5/12/2015 which was cancelled by me on same time and same day but till today i.e. on 24th Dec.2015 I have not get back my refund amount of Rs.1809/ after so many phone calls, mails. In this regard I have already provided three times my bank account details to them but all are in vain. All time they mailed me false information that your problem has been...

Hii this is Abhimanyu sen, I ordered a spec from lenskart on 22nd of october' 2015. order ID [protected] and the model is vincent chase size zero VC T 2406 black red C1 5. Within one month that vincent chase spec broke the stick of the spec came out. they are selling bad quality of frame. I then and there called them and complain they said they will send their representative asap but nobody has come to collect it i mailed them several times...

Lenskart is making false commitments to give free eye checkup at your door. my appointments has been rescheduled, the time giving by the company no one came. seems they are making a joke of Indian people. please contact me abhishek Tibrewala call me : [protected]...

Ordered 2 sunglasses on lenskart.com dt : 6th dec 2015 & paid by using debit card and account got debited but now i am seeing on lenskart showing payment method cash on delivery and courier people asking cash on delivery now i want my cash back or the product i ordered. Order no. on lenskart is [protected]...

Ordered sunglass on lenskart 6th dec 2015 paid by using debit card & bank a/c got debited but now they have mention cash on delivery in payment method now i either i want my cash back or the product i have ordered. order no. on lenskart is [protected]...

This is to discuss about my awful experience at Lenskart - dont know how people are rating them so high. My order: [protected] was placed after their person came for home eye checkup and collected all details for measurement and submitted. First of all, he committed 30% discount and then, while paying money - he told its not applicable. As I already spent 2 hours with him, I just continued to pay huge amount. Then, the specs came after...

Respected SIR, I have ordered for Vincent chase sunglasses with power on[protected] order no:[protected] using hdfc debit card and 474 has been deducted from my account.now it is showing cash on delivery option has been selected. Pls do the needful thing.. I will be attaching the copy of proof for money transaction....

False commitment and poor service:- After getting too many advertisement mails and messages of Lenskart regarding first free frame or first free lens I finally decided to go for it ( Via order no. #[protected]) but all went wrong. First :- Eye check done totally wrong with a difference of -.25 on both eyes Second :- I ordered for a Vincent Chase Top Guns VC 5158/P Black Grey Gradient but received and yellow color shade glass. Third :- On the...

I have oredered Jacob John Frame with free lens offer from Lenskart on 29/10/2015 (Order ID: [protected]). The product has been delivered to me on 04/11/2015. The Frame was misaligned and logo was defective hence i requested for return on 06/11/2015. The product was delivered at lenskart end on 09/11/2015. They promised me that they will quality check for frame and amount will be refunded in my bank account within 5-6 working days. But when...