Levi's India Complaints & Reviews

This is an incident from Levis - Delhi (Volga), Cannaught Place Branch, New Delhi. Bill Transaction No. 22640, dated 23rd December, 2017.

We purchased 4 denims from Levis Store bearing M.R.P.s like 2799.00, 2999.00, 2999.00 and 5599.00.

But the man on the billing counter scanned the tag of Rs.5999.00 instead of Rs.5599.00. His mistake coasted me for Rs 400/-.

Concerned authority may note down...

The store manager at the south extension levis store is very rude and unprofessional. He does not know how to speak with his customers and uses very rude language. He mentioned that his name deepak though he did not carry any sort of levis or government id.

He mentioned that alterations to a couple of jeans will take upto 30 days and upon requesting him to consider the time period he did not listen and started working on something...

I bought jeans in july. Had hardly washed it 4 times till now. The volor has badly faded. Did not expect this from from levis. The jeans is looking really very bad. This is not with 1 jeans i bought 2 at the same time from same place. Both the jeans are in bad condition. Atleast please do not degrade the quality. I bought it because of the name of the company. This was my first ever purchase of such costly jeans. My first experience is really...

This complaint is being registered to report highly unprofessional behaviour by levi’s south ex store manager deepak solanki. He quoted a 30 day period for alteration of a couple of jeans which were incorrectly altered by the same store previously. Upon requesting, he turned rude and was very unprofessional. I am not even sure if that’s his real name as he did not have any levi’s id and no other government id. I have been a levi’s...

This is reference to my order no. [protected]. As per the offer of buy 2 get 2 free, we got 8 jeans from elante mall, chandigarh. But we were charged rs. 600 extra for the same. As i am attaching the picture of my bill, you can see that with the billing of first two jeans, the next two were free and same as with the next four. The total amount comes out to be rs. 13596. But they charged us rs. 14196. Kindly refund us rs. 600 we paid over and...

I bought it from levi's store on ground floor in logix city centre mall, it has only "r" mentioned on back pocket tag.
They gave manual bill and payment receipt of "adidas gurgaon".
It seems fake product sold. I was sure about levi's exclusive stores that's why i did not scrutinized the product and invoice.
Please help me to finish the matter, feeling cheated.


Thanks
Vijay maurya
[protected]...

On asking for exchange of a particular levi's item purchased from mall of india (Noida) manager of the cannought place b block branch replied that the item
Is used (Even he was not sure as price tag was intact with the item) and told us that material of that item is not same as that of item available at the store.

For your kind information, we got the article exchanged from gip mall (Noida). The only thing was the we...

I have purchased a levi's brand belt of rs 1300 on 15/11/17 from thir exclusive showroom at gandhi road tirupati branch.. It got damaged in just 10 days.. Worst belt ever used and fully waste of money... How a branded belt can be like this in just 10 days... Now i am in nellore and i can't visit tirupati again... First i have contacted wit them.. But they said.. They have to ship it from us nd canada so i have to pay shipping charges also......

Worst jeans ever bought . The Jean tore in just one week o[censored]se . Worst quality and worst product ever . And then the company ain't exchange the product as well . The worst customer service ever. Very disappointing with such a big brand and the quality sucks . The staff are rude and they dint help in anyway . Such a bad impression on the brand because of such a bad product....

I am extremely disappointed with levis. I bought a new pair of 711 skinny and today the denim tore badly at the seams after 3-4 wears. All my life i have never experienced a denim tearing thread-bare.
I had bought this pair on september 2017 from lifestyle kolkata and paying 3500 for a pair of jeans which did not even last for 2months is a thorough let down.
I have been wearing levi's for so long never faced an issue but after...

Dear levis' team,

I had purchased one paired of levis shoes from connaught place, new delhi in month of january 2017. After that i was visited the levi's store and asked levi's person about the same but they denied to change the shoes. How they treat me like this??? I also bought on jeans which is okay to me but shoes are worst. After used two times they looks very ugly and the material is too poor. I purchased these shoes...

Hi,

I spoke to your one of the customer care representative regarding the exchange of a faulty t-shirt which has issues in the fabric. I have attached the pictures of the t-shirt. Kindly look into and let me know.

I have purchased this t-shirt on 11/11/2017 in levis showroom chromepet - chennai.

When i asked for a replacement of it, they representative said me that the t-shirt can't be exchanged...

Hi team,

Recently bought a jeans from levi's store located in wipro campus, hinjewadi, pune with the bill no 910. I am really not satisfied due to no of bubbles appeared on the cloth.

Secondly, i have reached customer care no multiple times, left many recorded messages however no one turned up til date, which is completely not acceptable.

I would also like to change my mobile no on records: pls...

Sir
Few days back i registered a complaint regarding article number[protected]Mens jeans paint). Complaint ticket no was 3136 dated 1/10/17. Purchase date of that mens jean was 5/6/17. Invoice no. Was 235. And show room name was west wind retail pvt. Ltd. Sco-85 gf. Pla market hisar haryana 125005. I got a phone call from your office next date after logging the complaint and said we will get back to you. Sir a long time has passed...

Very sad to inform you that iv brought a levi's denim 501 and given alteration size was 36"5 but strong tailor had wrongly altered 36"5 and the other length is 36" 2
And now i'm not at all satisfied with altered length.
I have left the denim at allahabad levi's store and available staff was full of attitude and ready replace the denim 4200/- rs is nothing i cannot take this attitude from your staff
Will surely submitting...

I had purchased a red loop jeans[protected] cw/24-2015) from the levis showroom in mussourie, uttarakhand, india in the year 2015 and it was hardly a year o[censored]se, the jeans has started to tear/give way at multiple places. I visited the store again in 2016 with the jeans and requested them to look in to the problem. The showroom owner; mr ashish ahuja (Who failed to show up and was available only on the phone) kept the jeans and told me that...

2 buttons broke on a new shirt during first wash.
This shirt was in the washing machine with several other shirts but nothing happened to the buttons on the other shirts, but 2 buttons on the new levis shirt broke in half. This proves that the quality of buttons used on this shirt were not good at all.
This shirt was purchased in levis store in pune india in pavillion mall on senapati bapat road....

My levi's jean has white lines and spots all over it and has been undergoing discoloration. I followed all the washing instructions and didn't even iron it. I showed it at the nearest levi's store and the manager was so rude over there and even started accusing me of not following the instructions and ironing it.
The product is defective that this is happening....

I bought my jeans a few months back from orion mall at panvel, navi mumbai. It is light blue washed jeans. After wearing it a few times the jeans has become dirty yellowish in color and i have not been able to wear it since.

I bought this jeans for inr 3500/- assuming it will be a good buy since the brand is famous. I don't think i'll be investing my money here anymore.

Hope you work on the quality of the denim...

I am extremely disappointed with levis. I bought a new pair of black 312 shaping slim and today had to be embarrassed in the office becoz the denim torn badly at the seams. All my life i have never experienced a denim tearing thread-bare.
Of course a new denim for which i paid full price was not only surprising but absolutely a thorough let down.
I had bought this pair on october 20th 2017 in from the brand store in the ambience...