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Levi's India Complaints & Reviews

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Last updated Jan 23, 2022
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Levi's India reviews & complaints(444)

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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Levis Jeans — DENIAL OF DISCOUNT, poor after sales

Dear Mr D Singh,

I am writing this from Kochi, where I stay. I went to Primus Retail PVT Ltd, Modayil Centre...
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i have purchased two levis signature jeans with waist size marked 36 inches of which one jeans waist was in true 36 inches...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Hi,

I had purchased a pair of jeans from Levis G.K.new Delhi.
Since levis offers the option to get the length altered at any of its stores I chose the option to get it altered from Sector 18 Levis store.
The jeans had to be altered to length 37 1/2 but when I got it from the store they had made it short=36.

On top of spoiling my jeans to a wrong length the staff was too inco-operative and misbehaved with me saying that this length can be worn.
In fact they started sayin that since it was not purchased from their store they are not responsible.
After a heated discussion they finally agreed to replace it.
Since it was a red loop jeans I insisted on getting a similar red loop jeans.
They had promised that they would call and inform me whenever one was available but I did not get any calls from the store.
I visted the store almost 10 times and could only get a jeans after almost 3-4 months .
The attitude of the sales people was too bad and I really hope such stores realise that they have caused inconvinience to the customer.
Aug 14, 2020
Complaint marked as Resolved 
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    i was gifted with a 'levi's 501 jeans shirt, LOT#FG606-0001.' from lucknow. the product was purchased under the condition that if the size is incorrect , then it'll be exchanged at any levi's showroom.when the gift reached me via courier at secunderabad, the same product was not available here in the showrooms.although the staff at the showroom entertained me very well and even asked me to exchange it with any other pattern of shirt.but i wanted the same model.i thus want that the same should be made available to me.an early response is expectsd.
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      I have recently made a purchase of 5000 at levis at a Levis Store in Surat(Ghod Dod Road).According to the offer, I could...
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      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Dear All,

      I am student of ISBR who trusted in them for a good career for doing MBA. I finished my MBA from this college but i have not been able to clear my exam. As Per my preparations i am not wrong any where but i dont know why the have failed many students. On the other side students are getting 108 marks out of 100. How this is possible.

      So I request to UGC that please save the life of the coming students and Black list the college. the official site of this college is www.isbr.in and you can get all the details which are totally fake what they have commited in web site.

      Regards

      Kamal
      Aug 14, 2020
      Complaint marked as Resolved 
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        Within 30 minutes of ordering on Levi.com I realized I made an error and tried to cancel order. Levi refused to do this because I paid through Pay Pal. Paypal informed me it could only be canceled if Levi.com authorized cancellation. Levi customer service refused to do this and refused to help in any way. They said item begins processing immediately and cannot be returned. Customer service rep Jamie # 73642 was rude and adimant refusing to help in any way.
        Aug 14, 2020
        Complaint marked as Resolved 
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          sir,
          i purchased a pair of shorts for my son from levis store at patiala.my son tried a piece and asked for two size larger number. the salesman gave one no. large piece and assured that it will be the right size.but when my son tried it at home it was found to be tight.when i brought this fact to the notice of sales counter, the man attending the counter admitted the fault of the salesman but refused to change the piece.it is mentioned on the bill that products can be changed within a week from the date of sale and it was returned to the store on the sixth day.
          Aug 14, 2020
          Complaint marked as Resolved 
          i have purchase a T-shirts of levis last month worth 1200/- bugs from another town. I have been shattered by the quality of product that levis is making these days, as the button of the brand new piece got rusted itself and had spoiled the shirt.(I can show the images)
          Now I'm not able to understand what should i do. i even cant go back to that shop to replace it as it is 1000 km away.
          Please help me out

          levis shorts — under sized shotrs

          i purchased a pair of shorts from levis store at patiala for my son.my son tried a piece and asked for atwo size larger piece but the salesperson supplied one size large assuring that it will fit .but when my son tried the piece at home,it was tight.when i brought this to person manning the cash counter ,he admitted the mistake on sales person but refused to do anything even when showed him the bill assuring exchange within 7 days.i left the pair of shorts at the store and the matter rests there.i filed a complaint at the company's sight but to no avail.
          Sir,
          I purchased a pair of T shirt from a normal store(Chenzer) from chhindwara, MP(Ph[protected] & i have been shattered by the quality of product.Necks of both shirts had loose & and the colours are fade after a single wash. And now the store owner not replacing the products as he committed before. Plz help me out.
          I am waiting for ur feedback.
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            I went to Levi Strauss jeanswear franchise outlet Friends Exclusive, Rajpur Road, Dehra Dun on 17 Aug 09. The advertisement outside indicated upto 50% off and one set o[censored]ndergarments free with every jeans purchase. At the billing counter there was no discount offered to us even though the salesman kept saying that every item had atleast 20% off. On purchasing the jeans, once we asked for the free gift, the salesman said that the scheme was over. On enquiring about the advertisement that was put up in and outside the shop, the salesperson replied that since theirs was a franchisee outlet, the company’s representatives only will remove the advertisements even if the scheme would be over. On asking that the salesperson should have at least verbally informed, they turned hostile and said that now the purchase has been done and nothing can be done. They even said to approach any agency but nothing will be done.

            Shop: Friends Exclusive
            Add: 67/3 Meedo Plaza, Rajpur Road, Dehra Dun-248001
            Ph:[protected]
            Invoice No: 455
            TIN No:[protected]
            Aug 14, 2020
            Complaint marked as Resolved 
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              I bought Levis Jeans from Vikas Puri LEVIS OUTLET New Delhi for Rs. 1675.00, After one wear the jeans was torn off itself the the threads came out.

              The details on the label of jeans are
              0L5170211 STYLE-CD:RD53
              [protected] x 87 CM
              L517

              I am so surprised if Brands like LEVIS can make such Inferior quality.

              As i ve lost the bill, but i ve made the payment thru Debit Card... I can forward the details also of payments.

              Best Regards

              Ajay Sehgal
              [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
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                Levis Strauss (India) Pvt Ltd. — Wrong MRP on Tags

                I had purchased a pair of Denims on 01.02.2009 in LEVIS STRAUSS, exclusive store in Ansal Plaza, New Delhi. The store was...
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                i have been using levis denims for a long time now...however this time when i got a jeans worth 1800 in sept 08...i had a diff experience, ...the jeans dint last a month and started tearing from the thighs...whn yesterday 21.01.09 i took the jeans to the store located at law college sqaure nagpur (the store itself opened 4 months ago...)to lodge a complain...the store manager instead of assisting started defending the product and assured me it wasnt a manufacturing defect but a wash defect from the house maid...he later went on to add that i had ROUGH USED the jeans...i kept tellin him dat a four month old jeans cannot be rough used to an extent dat it gets torn...besides the fact dat i wear it only to office and not to train in a military camp whr i crawl and creep in my jeans...

                i need assistance as to wat can b done ...i paid almost double of wat a normal pair of jeans costs...and at the end in 4 months the jeans turns out to be unusable...with least assistance from the store manager...
                Aug 14, 2020
                Complaint marked as Resolved 
                Dear Sir,
                This is my heartfelt desire to brought to your notice about injustice done to me by Levi’s India.
                I have purchased as pair of Levi’s Jeans, Mrp 2299. from LEVIS MATCH POINT CHAKRATA ROAD DEHRADUN place on 14th January 2010, Bill No.- [protected].
                When I took the jeans home and washed it on the first time, I was shocked to see that jeans pocket has cut.
                Now, I took this back to the retailer and he blatantly refused to change the jeans and told that its my fault.
                I have been using Levi’s since long time and am a fan of complete range of shirts, jeans T-shirts etc. and would be spending over 10000 Rs. per annum on the brand. The only reason I do so is my love for the brand and Trust that this brand will never fail me.
                I am sorry to say that Retailers like M/s LEVIES MATCH POINT CHAKRATA ROAD DEHRADUN are spoiling the image of an iconic brand which is neither unacceptable to me and nor should be to you as well.
                I request you to kindly look into the matter and resolve the issue soon.
                I have faith in Levi’s, please do not put me down.

                Regards
                Harendra
                [protected]
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                  10 days after the date i brought a jeans from the levis store in agra, uttarpradesh was torn without any particular accident. When we took that jeans to the levi's store and requested them to replace it they refused.We even asked them to give us the email address of the official site of levi's but they gave us a email addresss whichwas of no use . We really trust levi's as it is a international company and never ever thought that they would cheat us like this. levi's is such a big company .its not a matter of money but we have lost all r trust on it. help us to solve r problem as soon as u can.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  I AGREE WIH YOUR COMPLAINTS
                  to,
                  customer service, levi's store

                  sir, this is to inform you that i bought a new jeans for my daughter from exclusive levi's store in front of sur sadan, agra
                  on date 22/12/2008 from agra. we have been a regular customer of levis store and never expected such kind of problems like tearing of jeans without any accident just bcoz of little stretching on right leg on sand dunes of jaisalmer, 5 days after purchasing.when we contacted the store manager we were not given any satisfying response.its highly disheartning and disappointing on behalf of levi store.
                  we want to know the following queries:1.whether the jeans sold is spurious, 2. is there any policy to get the defective jeans changed,
                  3.is levis really cared of their regular valued customers?
                  4.it is very shameful on part of store manager to deny of any action against this unexpectable incident with a branded jeans from levis
                  5, it is not the matter of changing the jeans but its a black spot on the reputation of world famous levis brand and disrespect shown to the obligation of their regular customers,
                  bill no:le-4051, particular:[protected] jeans:price 3600rs

                  :copy to khabardar channel:, cnbc awaaz to look into the problem
                  we hope for quick action

                  yours sincerely
                  dr nidhi agarwal
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                    SIR, I CONSUMED JEANS OF LEVIS FROM SEC 17 CHANDIGARH PRIMUS STORE TIN NO:[protected] BILL NO 31772 THE COLOUR OF JEANS IS BADLY FADE AND ALSO FABRIC IS NOT
                    IN THE CONDITION TO USE, , , KINDLY REVERT ME AS SOON AS POSIBLE,


                    THANKS
                    MANPREET SINGH ARNEJA
                    BATHINDA
                    [protected] CONTACT NO
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    SIR,
                    I bought a LEVI'S jean of worth Rs. 1999 from CROWN INTERIERS mall in DELHI, near FARIDABAD.BUT NOW ITS COLOUR GETS FADE...

                    with REGARDS,
                    prem parshant
                    MOB. :- [protected]
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                      Levis Jeans — Defective Jeans

                      Hi my name is srikant. On Nov 15 2008 I have purshased levis jeans worth rs 2599 from "M/s LEVI's StORE, Aditya...
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                      Dear sir,
                      i had bought a pair of jeans from Levis showroom Select Citywalk, Saket, New Delhi about 2 months ago. When i wore it for the first time it got ripped from the bottom so i took it back to the showroom but their salesmen refused to take any responsibilty for the same and told us to clean the surface so that they could cut the ripped part and stitch it for me. When i tried to clean it, the moment it came in contact with water it satrted loosing colour and i went back to them for the problem. this time the salesmen were even more rude then before and i wrote a complaint against them in the company's complaint register but my money seems to have gone down the drain as nobody responded and i was shocked to see this response from such a big company. i seemed to have been duped of my 2000 rupees as i cannot wash the jeans and cannot wear it either.
                      Kindly look into the matter for justification.
                      yours faithfully,
                      Kunal Bhandari
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      sir its right that the levis product is not satisfactory because its totally matter of fraud
                      i would like to infrome u that levis...fully distributes fake material ...low quality standard material supply in india...plzzz frds dont purchase any levis product ...i had face these problem..already and the prices r not match with their quality of clothes...
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                        Levis Jeans — Defect material

                        hi,
                        i started using levis denim past 4yrs, and against my financail constrain, i was happy buying levis coz of the...
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                        Levis Jeans — DEFECT MATERIAL AND FALSE BILL

                        1st complaint* HELLO I M SUMEET BHALLA I'LL PURCHASED A JEANS FROM LEVIS STORE SUPELA, BHILAI STATE CHATTISGARH 490001...
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                        hello sir,
                        i bought two pairs of levis jeans but both them torn off after few uses, i went to the company owned showrooms but they refused to change my jeans, well i spend about 4000 rs in indian currency and i would appreciate if the company will replace it .

                        thank you .
                        prateek khandelwal
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        jeans black — replacement of jeans

                        hello sir..i am arihant jain frm rajnandgaon ..i hv purchased black jeans in dec.2009 frm spykar jeans supela bhilai....i got probs in that jeans after washing ...phir maine us jeans ko bhilai k shop me return k liye diya........thn they said whn our spykar sales executive wl come..hum usko return k liye company send kar denge....but 8month ho chuke hai abhi tak koi response nahi jb bhi mai wha jata hun wo kahte hai abhi tak spykar se koi nahi aaya hamara khud ka mal return karne ka hai.........kya spykar ki yahi service hai......im regular custmor of spykar.......whn wl my prob wl b solved ??????????????????????????????????????????
                        Sir
                        I am a regular customer of levis jeans. Being as a civil engineer i know its actual utility.But last experience has given me a bitter experience about the quality of the product. I purchased a levis jeans of black colour from the shop named as MAYUR at B-1, CITY CENTRE, SEC-IV, BOKARO STEEL CITY on 17.03.13 for an amount of Rs2299.00. Details of the Retail invoice are TIN[protected] C.S.T.BK 1202(C).But in every wash a huge amount of black colour is being coming out resulting it became a faded one. Kindly arrage for replacing the said jeans. My waist is 34 inch.
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                          Hi,
                          I have purchased one levis jeans of Rs1999 from NOIDA GIP store.And when i went for complaint those guys told...
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