LG Electronics Complaints & Reviews

On 23rd october, 2016 i have purchased a lg tv 32" from your showroom. Its model no. Is led-32lf553 and bill no. Is sg/s-1357. My tv in warranty period.

I am first complane 9th june 2017. Engineer come 10th and check tv and say panel problem and engineer come 11th change panel but error same show in tv your engineer come after 1 to 2 hours and change 2nd panel but problem not short out, he say wire problem he change wire but...

I have complained to LG for repair but no technician visited for the service since 1 month.They contacted me and said that display panel has to be changed, but it is not available and will be in stock within 7 days. After that nobody contacted me yet neither any technician came for the repair.
I have purchased a LG TV from flipkart, delivered on 8th Feb. It has some issues with the display panel.
Model number 43LH576T-TDbr...

I have been calling lg customer care since 10th july 2017 to send me a technician. I was told he would call in 24 hrs and fix appointment. It's been more than 4 days. No one has called. I call customer care everyday and all they say is we have send a reminder.
Not all happening.
I need someone to address this issue and get it resolved as soon as possible.
Below is the message i got.

Dear customer, your...

I bought a television on 3rd jul 2017. It is just a year passed, i have started facing display problem. On contacting with call center they just denied to provide any kind of warranty. They even do not want to take the pain to check the tv without charging from me. Is it a proper customer handling who spent 30-35 k on your brand name. Is lg making products to run for a year only and thereafter generate continuous revenue through out the life....

Hi, I have bought an importer guaranteed g3 mobile phone through www.hepsiburada.com in Turkey. Within the warranty period my device had a problem with touch screen and I sent it ot the technical service to fix it. They sent the device after two months by replacing the touch screen but this time proximity sensor of the device is not working. I have sent it two more times for that reason but they did nothing. Moreover the last time they sent...

Hi,

I bought nexus 5x in pre-order sales. Now it stopped working due to bootloop issue. My phone is 2 months out of of warranty.

When i contacted hyderabad area service manager, he told he needs approval to replace the motherboard (As it is out of warranty). After two weeks, he confirmed that approval got rejected.

The issue encountered only because of ota update. But i dont know why we should...

We had bought a washing machine month back. It stopped working today. Technician came and stated it is due to bad installation done by reliance this machine has a broken drum and spoilt board. What did i do to deserve this. I see your people believe in shifting blame instead of looking at customer convenience. Technical support says it would take 5 days to replace these parts. So much for lg product and service. We pay 30000 for washing clothes...

O whom it may concern

This is to bring into your attention that we purchased lg refrigerator (Model: gl-u402jpzl; 360 lit) from great eastern trading company, garia main road kolkata: 70084 on dated january 25, 2017.
We are having ultimate harassment and unpleasant experience with the purchase of your lg product. Within 20-25 days of the purchase, the machine stopped working and the deep freezer was converted to room...

I am fed up of lg it's almost been a month that my tv is not working since 23rd june. I called up lg they sent a technician to check who informed my mother board is not working any more. I asked him to fetch a mother board which he informed it's out of stock. Till then i have been talking to every person including ruchi yadav mobile number is [protected]. Amit jain have been most unprofessional lg employees i have ever come across. She never...

I have had this side by side freezer on the bottom refrigerator for 2 years now. It is now a huge box in the middle of my kitchen doing nothing. Because sears does not carry lg parts and apparently lg only "gives" them limited parts (According to sears technician) i have had no refrigerator (Which i bought a warranty for!) for a month now. I have six kids and have had to go to the grocery store everyday. This is just unacceptable!!! I will...

I purchased a double door refrigerator from a dealer in gurgaon. However, we found the product is in a damaged condition, when we opened the box for installation. There are dents and scratches on front doors and sides.

After regular follow up lg customer care and local service center, i got a shocking message last night through whatsup,

I am highly frustrated now with this company

Refer the whatsup...

We have bought a double door fridge from lg. We are facing the problem of cooling in the lower part of the fridge since we bought the fridge. The fridge was bought in august 2011 and since then we are complaining about it and lg service is not able to resolve this problem and not bothered to do something about it.
The complaint is "our fridge in summer faces a problem of cooling. The lower part of the fridge stops to cool, the upper...

Hello team

Below are the required details...

Name:- manoj kumar goel
Address:- h. No -46 kesri wara sikandrabad
Local area:-near hanuman chowk
City:- sikandrabad
State:-uttar pradesh
Pin code :-203205
Phone no (Already registered if any) :-[protected] (To know more you can call at [protected])
Model number of the product:- p1515r3sa-1
Serial num:609nwtx017521br...

For my lg microwave over model no mc-767w, requested to provide new front panel controller with request no[protected]. But they have closed this complain as the spare parts are not available with company for this model. As per the consumer act, when the model is not declared obsolete/ end of life support and it's spare need to be made available as and when requested.in this context, lg is requested to provide spare or give us replacement...

Dear sir/man
I am third time buyer of lg product but this time my experience
Is very bad. On 6th june 2017 i have purchased split ac from apollo
Sales paschim vihar. Sales person mr. Prajapati had given me wrong
Info about product, given 3 year old product and billed the product
More than mrp.
I have complaint through your website but no action taken...

Hi lg,

We have bought lg water purifier but it is not up to standards, when having water we are not feeling it is a filtered water. Complaint given to service center many times and for name sake they are coming and always changing filters and managers are not helpful at all, they are trying to convince us or sometimes trying to cheat us. I never expected this from lg, very bad experience. Can someone respond to me for the...

I have been a loyal customer of LG since long and most of the electronic appliances in my home have come from LG showrooms only the reason being quality products backed by excellent customer service

However I feel sad to mention that the quality of customer service provided by Ms Shree Kanha Enterprises Garh Road Meerut has not only made me feel disappointed but also uprooted the trust in the brand

I am a senior...

I have purchase 2 lg inverter split ac 1.5 ton and 1 ton from king electronics at kalyan khadakpada 1.5 ton as on 18 th april 2017 which is installed on 22 th april but aircondition is not working properly so many times i have complained to this shop, their technician comes do something and remarked no problem, but it is not correct again i m given the complaint its not cooling but they are not attending my complaint properly. Now i m very...

VERY VERY BAD EXPERIENCE WITH LG Smart Phone.
and E-Bay..!!

Dear Sir/Mam,

May this mail find You with a Pink of Health and Spirit too..!!

I am terribly shocked...!!
And now loosing trust in e-bay...!!

I bought LG V 10 on e-bay The Mobile Phone - LG V10 by paying Rs.27, 590 on 23rd of August 2016 but within 10 months the phone became completely dead and not working...

Dear Sir,
I am Richard Joseph, writing to you all on the Seventh Days of highly disappointed
and embarrassed week of my Life. After hundreds of Phone Call and don’t know
how many mental pains and agony, Today I was told to wait for another 6 days as
The replacement TV is been Shipped from Chennai. A ONE Day old of TV of 55’ takes
12 Days to be replaced. This is when that the fault was detached within...