LG Electronics Complaints & Reviews

We are at a loss with the terribly poor service of lg for our refrigerator which we purchased in 2017.

On 26th may'17, all of a sudden, we found out that the refrigerator was not working fine. We lodged a complaint on 3rd jun, 17 and was given a complaint number and also told that as the refrigerator model is an high-end one so it will get duly attended by the local service engineer within next 24 hrs. The service engineer...

Hi,

I bought the lg g4 phone when i was in uk in feb 2016. I came back to india in late 2016 and this week i started experiencing the bootloop issue and the phone is no longer functioning. When i contacted the lg customer care they said it is an imported phone and they cannot service it. And their suggestion was to take the phone to uk. I am very disappointed with the response especially this is a well known manufacturing...

All of a sudden phone stopped working and on powering on it went into bootloop. Now it doesnt even show google start screen. Went to lg service centre - they say warranty wont cover the cost and it will take 12k to repair! Later learnt a lot of nexus phones have faced similar issues. The motherboard is faulty in the handset. Was a loyal lg customer. Highly disappointed....

Greetings,

This is in regards to a double door lg refrigerator (Model no.: gc-b217wlq) we had purchased approximately 6 years ago. Two years ago, the refrigerator stopped working and we contacted the lg customer service to have it repaired. After inspection, the lg technician informed us that the refrigerator stopped working because the “front display unit” was damaged and it had to be replaced. The technician also stated...

Hi,

I am a nexus 5x mobile user since 1 year. All was going perfect but recently 1 day ago i face a problem with my mobile that it hang and suddenly off. When i start the phone it's not getting start. "google" came on screen and off then again came and off.

I have gone to service centre but they are saying that the motherboard has crashed out and to be change with so much of charge.

When my phone...

Im using nexus 5x since 1 year. It was perfectly working. When i update my phone on 9th of june after successfull instalation phone restarted then get paused on google logo. When i contacted customer care they said that your phone is in bootloop so u have to change your motherboard and also said that you will be charged for that. I have done nothing to the phone just updated the official security update.

In other country company...

Its regarding lg water purifier purchased on april 2017 & we are experiencing problem within 2 months of installation. However, at the time of purchase only, they said that within 24 -48 hrs, your problem will be attended.& we keep on trying, they come as per their wish.

The worst service we have experienced from the lg agents.
After registering in the lg web portal also, the service engineer comes on the fourth day...

My lg g4 is having a boot loop issue again. This issue came before also in the phone and since it was under warranty, it was fixed. But now this issue has come up again. We went to the lg service center and they said since it is not under warranty, they will not fix it free of cost.

First of all i want to know when this issue previously came. At that time why phone was not replaced. Since you made a temporary fix to it. Now...

I complaint to repair my fridge on[protected] they sent one electrician he changed taimer and baiameter sencer he charged them 1800+900 and vat and service charged 350 but after paying it's not working good. Now he is not interested to come again. Pls do what ever possible
Thanks regards
Sanjay kumar soni
C-325d mahesh nagar
Jaipur, rajasthan
Mobile no [protected]...

Sir

We are huge fan of lg, but too disgusted to hear the reaponse from the service centre last week. No, there wasnt any fault with them, but the company. We have been using lg mc8048wr (28l) microwave oven but got stucked with the touchpad. It (Touchpad) need to be replaced. But as the company stopped this model, your technicians says its beyond us. What to do?...

My lg nexus 5x turned off suddenly and its not turning on. I checked the lg service center they mentioned motherboard issue.
I could see many nexus 5x phones are affected with the same issue. During my visit 10 + members came for same issue and the only response is out of warranty and we have to pay 12k.

I am not sure whether its a software glitch which corrupted the hardware or vis versa.. Google started giving refund...

I have complained about my split ac and from last two month but nobody is listening even service center is charging again and again even the worker's are dose't have manner to talk with the customer. Pathetic and worse service.
L. G machanic visited 5 to 6 times and everytime he find out new problem but did not find a solution even the service center guy having manner to deal with the customer....

My lg washing machine no proper working bad service my problem no clean cuff and coller my products price 37500 thousand and fully automatic bud this service meualy no clean proper clothes very low quality clothes cleaning please help me and refused my money no solution my problem i am complaints submit 8-10 time please help me my phone no [protected]...

I got lg led tv dec 2015, as my prior got damaged in chennai floods dec 2015 (Just 1 year old). Now, my tv doesn't work and the engineer charged my 3000/- saying motherboard got fault. I am surprised how can lgmanufacture such a poor quality boards where sony tv stays easily 10 -12 years with absolutely no repairs. Should this be lg's responsibility to replace foc.
I need lg to respond, as i could see many people have similar issues...

I purchased a lg double door refrigerator feb 2012 (Model lg gl 338 ve5)
The fridge is in excellent condition but requires replacement of broken door handle. On giving complaint to lg the answer given is 'this part is no longer manufactured so nothing can be done'
Complaint no rnp[protected] dated 06june17

Registered mobile no:[protected]

Basically lg is trying to say that they expect you to...

I felt lg as one of the best service provider and using many of its products as home appliances.

Although i registered a complaint regarding my television issue last one month back, till now no remediation carried out. Even service engineer visited no progress made from last one month.

Tv model: lg 42lv3500
Issue as per service engineer: mother board issue. Estimate provided and agreed.

It's...

My double door lg fridge is not getting cooled. When i lodged a complaint during the first week of april, 2017, one technician had come and given a quotation for rs.2300.00 as he was not able to furnish suitable replies to my questions i had lodged another complaint. This time a new technician had come and given a quotation for rs.6420.00. Why is this so? Is lg cheating the customers? I have sent so many e-mails to your customer care division...

I purchased new LG K 10 phone from Amazon it made shutter noise while taking pic even taking pic in sober occasions like funeral procession it made loud shutter sound in camera I was shocked no way to stop this ugly shutter noise I contacted Company and they did not help and said this sound will keep coming its a manufacturing fault no way u can control this sound of shutter...

I am a victim of famous LG Nexus 5x bootloop issue. The phone keeps rebooting and never starts. This is a well known issue happening globally due to faulty motherboard. When I visited authorized LG service center, they are asking me Rs.10000 for replacing motherboard. Why should I pay Rs.10000 for a hardware issue due to faulty motherboard provided by company?
LG kindly take cognizance of this issue and I expect my mobile to be repaired...

Dear sir.¿..
I have lg 42 smart. Led tv with 3 d, smart and so many facilities... But last one and half month... I have complain in lg tv... Last one and half month
... But there is no response to me... Worker have come my home and see the tv card problem... It is not available... After that again he had come with card... There is another cable... Worker man told to me... Every day different complain but it can not solve the...