LG Electronics Complaints & Reviews

I am mr. Jacob from banglore as my friend had bought me a t. V from muscat a lg 43 inch 4k t. V your product is so bad that the t. V is already having an issue with the screen and when i told your service providers in karnataka they are not even ready to repair this thing this really annoying with your hopeless service even though your t. V is under service you want 1001 things for the service to be done. I need the t.. V repaired soon or...

I had taken extended warranty (AMC-Stands for Annual maintenance contract) for my television by paying around 3500 which is non refundable and through which company makes huge profit. Total cost of my TV was 25000, Now when some problem occurs in my TV, LG company dening to repair by saying that part is not available and as per company policy when part is not available we can give you 20% of total cost of my three years old TV When I asked...

Hi There

I would like to escalate a poor service by your service center in Bhubaneswar. I had bought a new Freeze on 23rd April 2016 and the freeze has gone down since 24th May 2016. Have done multiple escalation to your service center and to the service manager but without any resolution. First of all the quality of product that I am concerned about and now the quality of service. The PO for this purchase is attached.
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I had purchased LG G4 mobile in Feb 2016. Recently, i started to face issues with the wifi and Bluetooth connectivity and i had approached the service centre at Panjagutta, Hyderabad. I am very disappointed with the way they responded.They figured out that there is a problem with the hardware and had to replace the hardware.However, they dont have the spares available and were not sure when they receive them. I called up the manager, Mr.Sai...

I had bought 1 lg 32" led tv model -32lb5610 serial number-405plag005120 from basant electronics kolkata (Invoice number-2665) with buyer's name as sima neogi with an amount of 32700 on 12/06/2014. From 23/05/2016 small led spots are seen on the tv and they are increasing in number day by day. Authorized mechanic of lg said the display panel is to be changed and the cost for it is rs 15000 that too with 6 month's warranty. Though the warranty...

We bought a refrigerator(model no. Gl-D322 JMFL) seven months ago and it has started causing problems already, the compressor (which has 10 years warranty I don't know why?) stopped working, I spoke to the customer care they told us to do something( as it is SDS) and it didn't work out, then they sent someone to check the issue and they said it was a faulty compressor, now they're saying it will take time to replace the compressor, this is...

Lg 43lf6300 led tv stopped functioning from[protected].
Request for replacement of part was made vide no. Rna[protected]. I was given to understand that a wrong part was received and have been receiving messges whenever i contacted lg toll free no.[protected] that the part has been re-allocated. Upon contacting the sr. Service executive mr. Amarnath, ([protected]), whose number was provided by the person to whom i spoke to on the...

LG Team
My name is Gaurav Grover (loyal and very old customer of LG). I purchased a LG double door refrigerator 4 years back. The price of the machine was around Rs 80000 at that time. Machine performed well in the first 3 years. After that cooling of the machine dipped. We called LG customer care to repair the same. An LG executive came and said that he will take at least 7-10 working days time to arrange the coil of the machine....

We have mircowave oven model no : mh-2044db. I had registered for the microwave oven coockery class conducted by lg, which is free of cost. I had registered for charni road branch class and for that i followed up with ms shabana ([protected]). I called her twice for the confirmation of class timing. She had asked me to come on saturday (28th may 2016) 3 pm to your lg store (Sumaria lg shop, near saifee hospital, charni road). As i was getting...

I purchased a led tv model 32lb550a on 23.10.2014 from saravana electronics &home appliances, pondicherry and bearing extended warranty card number fpd[protected]. The tv was not working from 18.5.2016 and a compliant was registered and got rna no.[protected] dated 20.5.2016.
Representative called on 21.5.2016 at that time we were out of home and asked to come on monday.
Monday i. E., 23.5.2016 representative came and just...

We have bought the lg led tv at whynot, nera sai krishna theatre, rajahmundry on 17.12.2014, after a long tern plan with whole hearted happiness on 17.12.2014. Now unfortunately it gets repaired. So we called the service engineer from lg company. He has checked and asked us to change the display screen.In order to get display on screen we need to replace the existing panel, with the cost of rs.15000/- for your kind information the warrant...

I purchased a front load washing machine on Sunday the 22nd May 2016 and
received on the very next day. I was assured that the installation will
happen by Tuesday the 24th May but had not happened till date.I have
escalated to local team at LG and nothing happened. Now I got a call that
in 5 days the request gets closed automatically. If the installation has
not happened, how can the ticket get closed. Daily...

Last week i registered a request for a technician for my lg refrigerator. I was given some online solution but i insisted on a technician being sent. My fridge door doesn't close properly anymore leading to condensation in the fridge.
I was told they have registered my complaint and a technician will call soon. I did not get any call from lg or technician after that.
Today i called again. I was told my complaint hadn't been...

Complaint noRNA[protected] filed on 22 May 2016 about broken part behind Door in Door found while receiving Fridge D-432HLAM. I refused delivery but the dealer Sargam Electronics, Mayur Vihar phase -3 assured prompt action. LG technician visited on 23 May 2016 assuring prompt action but to date no action but promises. I am NRI from Dubai with good experience on LG products in Dubai but in India the product seems to be of low quality and...

Purchased one LG double Door Refrigerator showing 10 years warranty on compressor around 4 years back from Bajaj Electronics. Since last one month, we noticed that the items stored in the refrigerator are perishing and ice cream stored in freezer compartment are also melting. Body is also heating up too much. We lodged a complaint on Friday on their web site and one technician attended us on Saturday afternoon. We were told that the fan motor...

I lodged a complaint of water dripping from front of Split AC lodged at Call Centre on Saturday 21st May (RNA[protected].
Sunday: Engineer Maulik told crack in Drainage Pipe. Some one will come to replace. No body came.
22 May: Complaint made again at call centre. Number of Mr. Nikhil given. He promised action.
23 May: Engineer Mosam came. Said no crack in pipe. Did something and took Rs. 570. Dripping started within...

Dear sir
inverter-v split air conditioner out door unit is of faulty design which facilitate
1.Outside squirrel entry into the unit.
Due to this my outdoor unit is totally in-operative.
2.I have purchased the unit at a price of rs.52000/- on dt.[protected].Within a span of two years due to squirrel entry into the unit the out door unit electronics card damaged and for which i have to pay rs.10000/- for the repair.br...

Hi,

This is lenima phukan
My call back number #[protected] or [protected]
Email – [protected]@gmail.com or s. [protected]@outlook.In
Called your customer services 14 days back about my ac (Lg split ac) the tech said my warranty over 4 days back. I said can’t you give me any extension time you people said no that’s the rule of lg. Once warranty expires no services will be done free of costbr...

We had registered a complaint regarding our Split AC which not not cooling, after a follow up LG technician visited and told us that some spare will require so he will come back with next 2 days .But nothing was happened

After 2 days we called to LG customer care number than another technician had visited and he also told us that there is gas need to fill & he went out .

Again after 5 days, continuously calling...

We bought a brand new lg led television from salem. Model no: 55uf770t. The television within a period of 1 month stops working. When the service engineer attended he just says the motherboard is gone. The problem reported was virus impact due to the usage o[censored]sb, but we never attached anything to the television apart from the cable wire. They just lied there itself to escape. We were fed up at that time only. The rna no is : rna[protected]....