LG Electronics Complaints & Reviews

Dear lg administration,
Ir this is to bring your acknowledge that i had purchased led on 29/11/2015 from kanpur lg electronics shoppemalhotra mariampur.
My total amount of purchase was 92300rs which includes some more appliances of home segments. My issue is this my led screen is not functioning and its panel screen is showing error while opening. Means screen is blank as your technical person visited and confirmed that it...

I purchased LG refrigerator model GL-338VT5 in 2010. Recently, the handle of the main door broke. I placed a request for spare part, when the customer care mentioned that because product is older than 5years, cost for spare and service will have to be chargeable. I agreed for the same, mentioning that if part replaced, I will pay for both. After few weeks, a service technician visited to see which model it was. He returned after two days...

Dear sir
I purchased a new lg double door refrigerator but within 10 days the refrigerator is not working everyday serviceman visited my place still it's not working I applied for replacement but no Action has been taken...we don't want more services but we need replacement...bcoz we paid u for the new refrigerator but not for the damage one which I got...hope u will take action quickly......

I had bought an invertor AC last year, while it worked well in last summer and march and april of this year, however it has stopped cooling from May '16. the product is under warranty, however after 10 odd complaints, an engineer visited who was highly incompetent, then another visited who said the compressor needs to be changed, then another came and aid the AC can coll only till 26 degree and we cannot change the compressor as it is an...

I have booked a complaint on 3/6/2016 for water leaking in my washing machine. model no.WD-80490NP. and complaint no.RNA[protected]. Two technicans came and attend and they can't open two screws because of just forming. they told new gasket to be fixed. At that time they remove the inner ring from the washing machine. and told take the machine to our workshop and then only we have to remove the dust screw. ITS SHOW THEIR INABILITY . FOR...

I purchased 220 LG Refrigeretor in May's first week. Around a week after, My friend with family visit my home and he saw the fridge... then he congratulate me (congratulation for ur second hand fridge...kitna sasta liya).

There is damage marks on the front door of fridge.
I lodge a complain on Toll Free..
After around 2-3 weeks after many calls, I got the new door with no logos and no stickers. Your executive...

I have purchased lg led tv with 1+2 years of additional warranty offer. I was told by the dealer and also by the lg service person that bill is only required to claim the warranty and i would require nothing apart from that. Currently i am facing some display issue in my tv after 13 months of purchase. The company and service person is now saying that i need to provide them with the extended warranty card else i will be charged rs. 14000/-...

Replacement of lg newly purchased refrigerator-complaint id-cn[protected]

Dear sir,

This is for your kind information that i had purchased one lg refrigerator – model gl 282 on 01/11/2015, with serial no jhr5510prfg0284031.
The product was purchased keeping in mind the goodwill/ the promises of great service that your company - lg electronics had created in mind of the consumers.

But...

I have lodge a complain on 07.06.16 in a toll free number that my AC is not working accordingly the service person attended on 08.06.16. After verification he told that their is some defect and my man will come tommorow and see it again.
Since then i have speak to the said service person whose no is [protected] so many times but no one attended. Still my AC is lying in as it is condition....

I am writing you concerning the matter of of a purchase of my 55 inch plasma tv


Purchase back in December of 2012. The reason I’m writing


you is the fact that the T.V. has already gone out, and it is only 3 years old.I bought the


extended warranty for the T.V. which expired in January of this year.The t.v model is LG.


I would like to know how...

I own a LG refrigerator model # LFC25776SW, had for 5 years and the compressor went bad. Still under warranty, I called LG on May 26 and in turn referred me to Ferrari's Appliance in which I also called on May 26. They called me back needing the serial number in which I gave it to them on May 27. Took an extremely long time for LG (your company) to send Ferrari the compressor. They came to my home today June 15 (just about 3 weeks after initial...

Dear sir
I have logged a complaint on 13/06/2016 to buy led tv 22 inc adaptor
Complaint no is rna[protected]
On 14th june the sasaram service centre called me to come their office to buy the adopter
There they told the adaptor will be provided by adding the service charge
Of rs 400 extra
Excluding the cost of service tax + delivery charge
They told the service charge is compulsory to buy...

I purhcased my window ac from "sri mangla electronics", near ramphal chowk, dwarka sector 7, delhi on march 2016. Since i purchased, i am having some unwanted noise during running ac. I contacted to showroom manger, but he denied to replaced this manchin and asked to contact to lg customer care for repaired. Then i talked to customer care for last 3 months. The service center used to send their engg. But they couldn't solved the issue. br...

I had taken extended warranty (AMC-Stands for Annual maintenance contract) for my television by paying around 3500 which is non refundable and through which company makes huge profit. Total cost of my TV was 25000, Now when some problem occurs in my TV, LG company dening to repair by saying that part is not available and as per company policy when part is not available we can give you 20% of total cost of my three years old TV When I asked...

Hi,
I bought the latest handset of lg that is LG G5.
I sent me invoice to the official website of lg india as there was an option to redeem free cam plus module, so i did so with my address line to redeem my free Lg G5 Cam Plus modue. But there was no response and its been almost two weeks but i haven't received my module yet.
I want a possitive reply and boost up the procedure ASAP.
Attaching my invoice along.br...

Dear sirs,

Good morning.

Reference to the subjected job sheet no., may i kindly request your attention to resolve the complaint noting below details at your earliest;

1. Handset handed over to lg's authorized service center at kannur - sahar communication on 4th june 2016

2. Complaint reported are:
A. Touch screen - around two months back the device's touch screen was malfunctioning.br...

Request number : cna[protected]
Rude technician, pathetic behaviour and worst service!!!
I have 3 lg products. Washing machine, ac and fridge. Tell me one thing. Do your technicians do us a favour by visiting? He blindly tells me to replace the whole pcb. He has no clue what part has gone. Says company policy. My father asked him to give in writing or call higher manager. He called up some colleague of his and spoke in local...

I had purchased a fridge and a demo was arranged for the installation. The engineer charged me 342 rupees for the demo and told me that i will receive the bill online. I have talked to the local service local supervisor of bavdan, pune, mr pravin thakre several times but have not received the bill till now even after 3 weeks are over. All he says is technical issue in system which i am sure is a lie as the time of 3 weeks is too high for...

I bought a TV from LG within a month of buying display has gone though the equipment is in warranty the service people and the service center does not show any interest to repair they say it happened due to lightning strike but all other equipment are working fine in spite o[censored]sing stabilizer. Now every time I call them they say we will check and call back but they never do and when i call they never pick up.
[protected] service stationbr...

I was having problem in my lg d325 handset. I went to lg service centre mathura (U. P). They checked it for a while and said motherboard is ok, only software updation will be done and will be charged rs 170. They kept the handset for about 5 days and now they are saying there is been problem in motherboard of the device. What a poor service and worst service by lgservice centre. The problem in handset is still not solved and they are charging...