LG Electronics Complaints & Reviews

I had procured 47LN5400 from GIRIAS, Coimbatore on 31/Mar 2014.
I had raised the complaint (RNA[protected] that My TV is not switching "on".LG service people visited on 20/1/2016 & inspected it.Their Feedback is Back Light LED panel is gone & to replace that I have to pay INR 36000 (approx).

LG people say that TV covered under warranty for only one year, now it is void.

I have taken the TV in installment,...

This time it seems some issue in the sensors in LG top loading machine with load capacity of 8 Kg.

From the day when I purchased this machine on every 2-3 day I am facing the problem.

this is kind of product was not expected fro LG.

On every 2-3rd day we face balancing problem.
Earlier one engineer came he recommend us to purchase a stand, we buy it from him in 1350/- still the same issue...

I called lg to talk about the same 1st I spoke to advisor rohit who kept me on hold for near about 5 mins came back saying he arranged a call back from hemant pawar floor manager who shall be calling back in 2 hrs since I denied for waiting he then connected me to floor manager called nitish who didn't know English atall when I asked him to get me connected to a manger who should be senior to hemant he kept me on gold for very long time and...

I recently installed an LG Split AC (model BSU24IMA) at my residence. I was shocked and distressed at the unprofessional and negligent manner in which the AC was installed, causing me to believe that LG quality standards have fallen drastically. The initial testing of the AC was done in a highly hazardous manner, which could have resulted in short circuit or even a major fire at my residence. Testing was done at a 5 AMP power point, even...

I had purchased a LG Google Nexus 5 phone in December 2013. It cost me around INR 34, 000/-. My decision to buy such a expensive phone was because of the name brand name Google associated with it and the trust i had in LG and Korean products. I also encouraged my friend to buy the same too. I could have gone for any cheap Chinese phones that are available in the market but I desisted from the same.
I just would like to bring to your...

I just call to lg customer care services asked for my device was damaged what to do they said the product even its not existing actr argument he asked me where do u purchased i said i purchased then he is telling go ask to amazon for warrenty claims i didnt understand one thing that the products warrenty issued by lg not amazon u r responsible for warrwnty issues...

I have been a regular customer of LG products with almost all of electronic items at my home of LG brand. the association is more than 10 years old.
I brought LG microwave on 07 Dec 15 and same day the welcome kit container provided with microwave left its colour on the dish i made and its surface got damaged. Even after making calls at customer care numbers, reporting queries at your website and one visit of Company's rep, the problem...

Sir.
On 05th Feb. I received one SMS on my mobile No.[protected] that RNA[protected] is given to CUSTOMER CARE [protected].
Again today I received another SMS, stating (Your service request RNA[protected] is closed (Reason : customer Self Repair) & charge collected Rs 0/-) Where as no one visited for any repair. Customer care people are so smart that they have given the report from their Office without visiting the customer...

Date of purchase LG refrigerator 31/05/15 at bharuch - 392001(Guj.) From Ravi corporation .
From 2-3 days we has noticed that cooling isn't working .totally zero cooling... What is the problem I can't understand .already I registered request on LG refrigerator customers is RNA[protected] after attending by LG engineer he said that it's ice cooling ( uper box - Ever cool ) found in crack and must be replaced for cooling to by you give...

Hi, I have a 7 kg LG washing machine(F1256QDP) and I have raised multiple complaints in the last 4 years about the extreme vibration. Every time the customer service team takes the complaint as service request. The engineer has given multiple excuses asking us to buy a new stand which we did, then to replace the stand saying it is not correct, buy a different stand, then remove the stand all together, then say it is an floor level issue,...

I had given my microwave for repair at jammu branch(650-A gandhi nagar) 2 days back & today as i was not in town, my wife went to collect the oven with the job sheet's copy on her phone but the incharge there refused to deliver the oven without the printed copy of the job sheet.On her repeated persuation that the copy of job sheet was equally valid on phone & moreover the incharge had duplicate copy of the same, but he refused to give the...

I have recently purchased a new handset (LG Nexus 5X) I am facing severe yellow tint issue in my mobile. On visiting the LG store for reviewing my mobile they are not responding to my problem. I have talked with the Head Office personnel from Delhi and haven't got any reply from 24 hours where they assured a call back in only 2 hours. I'm very much disappointed with the service. I prepared to lodge a complaint against LG Mobiles...

Hi I bought LG refrigerator (GL-275VV5/2011 in 2011 and it had suddenly stopped working. When I called LG customer care, it turned out to be some franchise and they sent the mechanic. The mechanic said that the gas is finished because of fluctuation. Now I don't understand that:
- how can the gas be finished when I haven't seen any problem with everyone else staying in my apartment. There are never any incidence of power fluctuation...

Hello team, i had bought lg washing machine (Front loader) on 7th january 2015. After using first time i saw that the color of the drum has been removed (50 %). So when i lodged the complaint they are telling that it was due to chemical which came from your dress damaged the color. It was funny, irresponsible answer. I bought washing machine to wash my dresses not to worship the washing machine. I had trust on lg so i went with lg but the...

3 months ago i bought this phone, obviously with overwhelming expectations as we all have heard excellent user review of this phone.
But 4 days ago, i noticed that pixels of my phone were gone and touch was not working at all, now as far as i know i take good care of my phone and this happened without any external damage of phone, not a single scratch on phone.
Now, the subject here is the cold response from LG support team.br...

I complanit about my washing machine (Complaint no rna[protected] last 14 days ago. But not yet the problem solved. One executive call me and ask problem. But not yet solved. Sir, please do to rectify the machine complaint as early as possible.

Ajith kumar. Aswathy, krishnanager, kaimanam. Trivandrum. Kerala
Phone no.[protected]
E-mail:- [protected]@gmail.com...

Hi Team

This is brought to your knowledge that today i have received one message on my mob. no. [protected] regarding the complaint no. and after 15 mins another message had received regarding the closure of my complaint no.

Please find attached herewith the message snaps for your kind perusal.

I must say you guys are excellent in making fool of customers.

I need the resolution today...

My name Priya Tawde and i am located in Malad Mumbai India. I bought new LED from Croma one of your LG dealers Unfortunately due to some reason the LED stand (table stand) cracked how I am not sure but luckily nothing happened to LED and its in working condition. Extremely disappointed the way we have been treated by your service providers too rude and unprofessional such a big brand you are suppose build trust with your services all we got...

LG is a part of our happy family for past 15 years with a Refrigerator, Washing Machine, 2 TV and 3 AC in my house, but now we strongly do not prefer or will not recommend LG due to the poor response in service even with AMC's for all my products from the date of purchase. The AC and TV has brought us lots of trouble and we did not receive proper solution for it yet. We wish to communicate with the higher official in charge to address this...

I purchase lg washing machine lg f1496adp24 8/4 kg fully autometic from

Vivek limited
Vivek ltd., 2/850, mugalivakkam main road, manapakkam
Near manapakkam imrt institute and old l&t service building
City chennai / state tamil nadu
Pin 600125
Company's vat tin : [protected]
Company's cst no. : 654415

Invoice number :6a69fc/15-16/20943 invoice date :08-jan-2016br...