LG Electronics Complaints & Reviews

I have made a complaint in 17th Jan 2015 complaint no: RNA[protected] on the non functionality of the oven the service mam came and said that the parts need t be ordered and charged around 250 rs for checkup and later called and mentioned that the part is not available and to check us with the local spares person, whenever i tried reaching they wont pickup the call, and i got a message that part pending re allotted and again i registered...

Dear Sir/ Madam, I had made a purchase of a fridge bearing the model no. LG FRIDGE FF GL M302RPZL APZZEBN GLM302RPZL APZZEBN from the Omega Electronics store in Borivli W, Mumbai on the[protected]. The fridge was delivered on the same day in the evening. The next day when we began operating the fridge, we noticed that the vegetables in the veg compartment had become stony hard (Brinjal) and some like tomatoes had become soft and spoilt....

Dear sir mam we have ordered LG TV order no. 26905740 in which you have given installation inclusive installation person from LG came and created the mess in my TV black patches are coming his name is Sanjay [protected] from lg .he made my first hand TV immediately second hand. Lets us know concern person that who will bear this problem and how this problem will solved at my end and to whom we have to coordinate. i am sending this mail to...

On 23rd August we had raised complaint of sparking in our LG microwave oven. Refer. RNA[protected] Service Engineer had visited twice and recommended to replace the cavity and the estimate of repairs was given as @ 2000 Rs. We have then agreed to get the repairs done. On 30th September we got mail from Mr. Pravin Thakare about pictures of damage and also the estimate of 5317 Rs. In none of the visits by service engineer, damage or...

I have purchased A TV LG LED 42" spending Rs 52, 000 two months back, But in Chennai flood in ramapuram, I have lost my TV Remote, COMPLAINT REGISTERED - RNA[protected] about a month till now remote is not provided & I have ready to pay the cost, but no response from the service centres,[protected], 86 also [protected] not picked the call, VERY WORST RESPONSE... LG SHOULD TAKE CARE THE SERVICE OR THIS BRAND WILL DIE SOON...IN MARKET. regards jestinsamson [protected]...

I purchased an LG microwave oven having model no: MJ3283CG.DDRQEIL and serial no.: 509NMXH007274 on 27th December 2015.The invoice no. SPLAZA-01086 dated[protected] in favour of me, Nitin Patel is enclosed herewith for your ready reference. We called the LG technical person, Mr.Pradeep (Mobile no. [protected]) on 30th December 2015, evening hours, for the DEMO of the product. I was not at home, as he was out of town then. Mr.Pradeep explained...

I was loyal to LG brand, all my households are LG but disappointed. During last two years only I purchased about 1 lakh worth of LG products. My LED TV purchased in Jan 2014 @ Rs.27000 was out of order. My complaint # RNA[protected]. LG gave estimate of Rs.15, 000 for less than 2 years old TV. As LG had 50% concession campaign in Chennai, I requested to extend concessional spare parts rate but they did not agree. The concession was only...

Purchased LG LCD which cost me 34000/- in NOVEMBER, 2009. I registered complaint(RNA[protected] DATED 12/12/15 that LCD is not working but company is not repairing it by saying that particular part is Discontinued by company & closed the service request. Please arrange part & repair my LCD because not a spend long time to purchase LCD only 6 years. if company not provide parts in less than 10 years customer why purchase Branded product &...

Little over a month back my LG 55" LED TV did not come one.I raised a complaint online through your customer support site.Some one from Zentech Service contacted me and said they were the authorized service centre.They said my power circuit board was spoilt and that they would repair it.The charged me Rs 11500 for it.Overnight the same problem occurred and they took back the TV.They said they would put a new power circuit board.They would...

Dear sir, i had purchased lg cinema 3d tv before 3-4 yrs. Now one part is not working worth rs.[protected] and compney has not it. Compney give only 22000 rs for that tv. I had purchased with rs 1, 55, 000 . Please draw your attention. My email:[protected]@gmail.com...

I was very happy customer of lg for quite a long time. Have an LG manufactured TV washing machine and coupe of mobiles. Until now was looking for other hope appliances. Had an issue on Nov 10, 2015 with my 42LG6500 3D TV which was bought during last quarter of 2012. Registered complaint with the customer care -RNA[protected]. Customer Care executive arrived on nov12, 2015 informed that there is an issue with the board and that needs...

I'm one of the favourite customers of LG products. Especially mobile phones from G2 to G4. Im from Chennai, Tamilnadu. I have purchased G4 on 30th June 2015. It was doing well until it got turned off automatically on 18th of this month. I took my mobile to service center in Vadapalani and i was shocked by their reply. I was said that the phone has some software issue and it cannot be resolved. So the only way is to change the entire board....

RNA[protected], This is complaint i registered on Dec 14.. after 3 days service eng came and checked that part is not suitable for your tv. we will order and get the parts.. then he confirmed we got your part will coming today or tomorrow like that he said.. like this one week to 10 days gone.. daily he is telling the same reason coming today coming today.. but no response.. Customer care also very worst response.. no one escalating the...

I had the worst experience with LG, we bought a Fridge 3 years ago and since we bought it the temperature was needs adjusting as the fruits and vegetables will be frozen or the their bags will be full of water though we change them every 2 days, we complained several times during the warrant period but no action what's so ever was taking, after the warranty expired some came to check on the fridge based on our request almost 2 months back...

My LG washing machine was repaired with pcb problem on 11aug 2015 & I was charged appx Rs 5000/, paid in cash & no receipt given, unfortunately I faced the same problem this month on 20th Dec after complaining I was being told that it has the same pcb problem & since last 6 days they are claiming to take an approval of free replacement as it has been replaced just 4 months back. Sorry to say one mr prashant patil DC is constantly avoiding...

My air conditioner did not work for 2 months after installation. LG did nothing. Now I registered a service #RNA[protected]. No action either. Everything I call customer care they give me a new managers number to call. Is that how you handle customer service. I've contacted Dhananjay Kumar and Ruchi Kumari who are your managers but they have not even cared to call back. My worst experience with any company. Real shameful. And their...

I have purchased LG LED TV 42 Inch, with a high money and I feel very sad now. After the completion of just 1 year, I could see 2 back lights visible on the center screen, and its completely manufacture defect and faulty device sold from LG. I have contacted customer care and he has sent a executive to home, after a quick look on screen, he told me it would be a panel issue and it will need to replace and it will cost 75% of the actual price.[Executive...

I have purchased the subject mobile phone on 5th March 2015 from Ranchi (Jharkhand). The mobile was working fine till July 2015. There was some problem with LCD and charging unit of the mobile and hence was take to LG Service Centre at Nehru Place, New Delhi. They told me that the damage to charging unit and LCD is not warrantable. I argued with Service Centre people that this mobile is under warranty period and then also they are asking...

I had purchased two led tv of lg in january 2015 from online site flipkart. This product contains 1 year warranty / free demo/ free wall installation upto one year. I took wall installation in febuary last week on one led, for 2nd led i asked lg that can i take it later???? lg replied- its free upto one year, you can take it any time during one year. Now i called them in december 1st week, i was shocked to listen that the online purchase...

Bought LG Fridge Side by Side Door GC B207GLQV October 2014 From Kohinoor Televideo Pvt Ltd Mumbai Malad Link Road West Branch Registered my 1 st complaint within Warranty period to LG Customer Care. Since then They have changed each and every part of my fridge which is a BRAND NEW FRIDGE. But still they didnt figure it out what is the fault. This process took Frustrating almost 2 months but there is no solution. Finally I...