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LG Electronics Complaints & Reviews

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Last updated Mar 30, 2024
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LG Electronics reviews & complaints page 166

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N
Nandu1203
from Mumbai, Maharashtra
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Non availability of spares

Address:400081
Website:Lg india

Bought lg led TV model LV3730. Stopped functioning due to motherboard failure. No motherboard available with the company as they say company has stopped product if the model. Very funny. Customer care advised me to get exchange against the piece in exchange offer. Is this really how lg India is functioning?...
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P
p bo
from Mumbai, Maharashtra
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Freeze

Address:411021

Namaste, I am not sure if this is going to help but I thought I would try this route. My endeavor started with LG with a mobile phone. That phone worked for one year and failed. Within one year, I had to repair it once. Interim, I purchased, Microwave, Refrigerator, and Washing M/C. My refrigerator and washing machine is down. Refrigerator is down for last one month and LG customer care hardly care about it. Two times two specialist came...
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R
rishab nakhat
from Salem, Tamil Nadu
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Regarding problem with new refrigerator

Address:638001
Website:Erode

Dear sir, I had bought a single door fridge from lg showroom which is at perundurai road, erode...right from 1st month continuously i am facing problem...lot of times i had lodged a complaint regarding the problem but every time some or the other representative comes to my place gives all nonsense suggestions which are intolerable ...your people suggests please don't keep fruits due to this the foul smell can come...cooling effect is very...
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R
ROHAN GAUTAM
from Mumbai, Maharashtra
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Bad or poor services

Address:Ghaziabad, Uttar Pradesh, 201003

I had registered a complaint on 20. nov 2015. for my LG monitor, still there is not even a call or any service from your side, i had many calls to your customer care number on [protected], they told me "sir please call on this [protected]", i am not satisfied with your service and both numbers just make me fool.. i'll go to consumer court, if you guys make me fool......
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H
howrupravin
from Mumbai, Maharashtra
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No warranty proof for customers

Address:Valsad, Gujarat, 396001

I have no written warranty(1+9 Year) proof for a product I purchased. Product Name: Home Appliances Category: Refrigerators Model Number: GL-B292SGSM Serial Number: 510NRHY0757601 Purchase Date: 25, Nov 2015 Vender Name: Poonam Electronics Vender Location: Valsad, Gujarat Let me know how and where i can get written warranty of 1+9 year on my specific refrigerator model. Vender is not giving written bill/documents for 1+9 year...
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M
mithun444
from Shahada, Maharashtra
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About tv troubleshooting

Address:Ratnagiri, Maharashtra, 415612
Website:www.lg.com/in/support/message/customer-support

Had complaint lg customer care for repairing of my tv on 8 nov complaint no RNA[protected] their technician visited us but couldn't resolve the issue after that i had mailed twice to their customer care but nothing is working for last 20 days we had been harassed by the lg service centre as no one is replying back. Mithun maniyar [protected]...
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J
jayG
from Gurgaon, Haryana
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Bad product and inadequate service

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

bought LG dishasher in Aug 2014. Earlier I was using IFB for many years. Since the last one year the Dishwasher has been giving continuous trouble. The cleaning is poor, the water does not heat up, there is no drying etc. etc. The dishwasher was taken to the workshop by your staff on the 18th nov, after they could not repair it from a complaint opened on the 13th November against complaint no RNA[protected]. Still the dishwasher is not working...
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Q
quadrihussain
from Mumbai, Maharashtra
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Parts not available in LG store

Address:831009
Website:www.lge.com

I have a LG make Micro Wave Oven, Mod- MC7649DW, Price-Rs.9300 is got faulty. I had launch a complain in LG Customer Care(Customer Care No.[protected], Complain No.[protected] on 21st November 2015. They attend the problem same day. After verifying the Micro Wave Oven by LG Technicians they told one of the Micro Wave Oven part is got faulty and that part is absolute from LG stores.So they suggest you dump your Micro Wave Oven. Their concern...
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Address:110074
Website:www.lg.com

Dear All I bring to your kind notice that i purchased LG washing machine, top loading, automatic, Model No. WM WFT8519QL through ACE Electronics, Unit No. 225, The Great India Mall, Sec 38A, Noida-201301 through invoice No. 1136 dated 22 July 2012. My warranty for three years expired and i approached you for another two years warranty which was rejected by LG on the ground of the condition that the machine is 2 years old so already...
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R
Rajarshee Angira
from New Delhi, Delhi
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LG G4 - Dead in a week's time - RNA151123091694

Address:Gurgaon, Haryana, 122001

Hello Guys, I recently purchased LG G4(FLAGSHIP DEVICE) after watching a lot of reviews where everybody was saying it is a very good phone. No doubt on paper the specs are very good and so I also bought the device. I bought it on 1st november from their authorized retailer. I worked fined for 5 DAYS and after that . 1. Started to lag(that too when bare minimum apps were running on device) 2. Images clicked by camera started to...
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S
sudiptoghosh
from Mumbai, Maharashtra
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LG Mobile

Address:Kolkata, West Bengal, 700036

I had purchased a Nexus 5 mobile in July 2014. 3 weeks back, the phone stopped working and would automatically switch on and get off repeatedly. I took the phone to the LG mobile service center in Kolkata - Suva Information Technology Pvt. Ltd. on 7th Nov and after initial checking, was told that the issue is most likely with the power button, which should become ok if the button is replaced. Since they did not have the button, I was told...
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Address:New Delhi, Delhi, 110058

We purchased 32inch LCD LG on 29/11/2009 with product details given below.
Model number: 32LH35FRCTR Serial number: 910LTFJ002683
Last week we had problem with LCD (Only sound with no Picture) and lodged complaint with customer support dated 21/11/2015 (Ref: RNA[protected] and the technician named Brijpal visited our place.

I was surprised and shocked with the response from your technician regarding the problem....
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S
Shrinivas Rathod
from Mahe, Kerala
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Microwave oven

Address:Bangalore, Karnataka, 560001

The control panel of two year old microwave oven product with extended warranty is not working . Technical support person took the pannel three months back for replacementrof the same. Now since the spare is not availableavailable theythey want to replacereplace the oven with depreciation as it was in anc. What is the annual depreciation for twotwo year old product....
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A
Akash Chandrakar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer service issue in LG India

Address:Bangalore, Karnataka, 560029
Website:www.lg.com

Hi, There are several instances (approx 4-5 times) in a gap of few months when the service person confirmed that its an issue with the magnetron and hence magnetron has been replaced due to non-heating. Last time when it was replaced i.e. the 4th time, the service person said there won't be any issue. It was working for 1 week after which I was outstation for a couple of months. Now when am back to Bangalore and started using the microwave...
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H
Harsh_Parekh
from Mysore, Karnataka
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Repair of washing machine

Address:560001
Website:Bangalore

We had purchased a washing machine in 2008 that had a 5 year warranty. A couple of weeks ago, the washing machine stopped working and we had called customer care for an enquirer. An individual in charge visited our home and said that one part(the display panel) was not functional and by replacing it, the machine would work again. We asked him to do the same and we would bear the costs but we were informed that the particular part was not...
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shadab khan
from Coimbatore, Tamil Nadu
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TV operational problem and defiant customer service

Address:Ranchi, Jharkhand, 834002

Hi I have always been a loyal customer towards LG products and am currently using several of its products. I had purchased 3d tv 42LW5700 3 years back with an expectation of firm product quality service. This expectation could not last long as my TV, which has not even completed 4000 hours on record, has fragmented lines on the display. While purchasing the product I was assured of average 20, 000 hours lifespan of this TV. Not to mention...
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K
kadhir34
from Mumbai, Maharashtra
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LG Split AC Service

Address:401107

I bought this LG AC in 2010 for Rs. 18990 and I have opted for AMC. My current AMC is valid till 10th April 2017. Two weeks Back my AC cooling was not proper and I raised a service request. To my Horror i have been told by the service people of LG that the Condenser of the AC needs to be replaced and there is no spare parts available for my model. The service people told me that they will provide me around Rs 6400. and i will be forced to...
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D
dikins
from Delhi, Delhi
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Life of LG refrigerator - Only till warranty

Address:New Delhi, Delhi, 110017

Dear LG Team, With a remarkable pathetic quality of products and service, on what moral grounds has LG started campaign of OUR INNOVATION YOUR TRUST? Trust, that LG will siphon your hard earned money once you own one of its products. THANK YOU. I committed a mistake in July 2013 of owning a LG Refrigerator (Model No - GL-278PNG4.APGZEBN) and I am indeed sorry for it. I never knew LG would make me pay for my mistake so severely. They...
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T
tskumar06
from Noida, Uttar Pradesh
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Mother board failure

Address:603203

Dear LG, I was puchased as said washing machine FA8068NDP on 29/10/2012, upto last week run without any issues after that we have faced motor not running problem. After that the same has been complaint registered and customer service person was came inspected and informed that due to mother failure the problem was caused.Also they told that the replacing product cost will be Rs.6000. Actually in my home all my home appliance are LG products...
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V
vishnu d
from Hyderabad, Telangana
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TV repair not responding

Address:Chennai, Tamil Nadu, 600091
Website:www.lg.com/in/support

Very dissatisfied and dissapointed for having purchased a lg led tv, some major problem within months of purchase, service people not responding properly, more than 4 days, the problem as not been attended yet. i think i chose the wrong brand and made a mistake. kindly repair the tv asap, or replace with a new one because i will constantly feel bad whenever i see the repaired television. and moreover there is no direct no to compain...
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