Claimed

LG Electronics Complaints & Reviews

3.1
Last updated Mar 26, 2024
Complaints 7053
Resolved
4000
Unresolved
3053
Quick Links
Statistics
Share
Contacts

File a complaint to LG Electronics

Having problems with LG Electronics?

File a complaint and get it resolved by LG Electronics customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
LG Electronics
Customer Service Contacts

LG Electronics Phone Numbers

Toll free
1 800 180 9999
540
269
Phone
+91 12 0256 0941
215
144
+91 12 0256 0900
86
66
+91 12 0256 0940
86
65
Mobile
+91 99 5305 0430
283
190

LG Electronics Website

LG Electronics Head Office Address

P NO - 51,Surajpur Kasna RD, Udyog Vihar
Greater Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
110001

LG Electronics reviews & complaints page 169

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
partha sarthy
from Chennai, Tamil Nadu
Report
Copy

Poor customer care for a fault on TV raised within warranty

Address:600075

I raised a complaint with your customer care no. on Thursday, 29th Oct 2015. The RNA no. is[protected]. The next day, a technician by the name Krishnamurthy attend the issue that i raised with my LEC TV procured less than a year ago. The find the fault and raised an indent immediately for a spare part with your team. Informed that Saturday the spare part will be allotted to him and he will fix the issue by then. Unfortunately, there...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
naveen.bhardwaj
from Mumbai, Maharashtra
Report
Copy

Split AC indoor unit not working and no one is resolving the issue

Address:Mumbai City, Maharashtra, 410209

My Indoor unit is not working properly, whenever i switch on its power from MCB the Indoor unit start to vibrate and run in max power with its air flap closed and after 30 seconds it shuts itself down and also its power LED is not working. Now after the installation i am facing so many issues, Whats the point of spending 46, 000 Rs if we can't even use the AC. I have lodged multiple complaints but everytime the service person comes...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Jignesh Thar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No appropriate resolution for lg split ac (Inadequate compensation, no help to decommission it earlier)

Address:Thane, Maharashtra, 400607
Website:www.lg.com/in

I had purchased LG Split AC from Sumaria on 23-Oct-10. Model Number LSA5CP5AF6 for Rs 26000.

It stopped cooling lately and I logged request RNA[protected] on 1-Oct-15. On 7-Oct LG confirmed that part required (condenser) is no more available.

I requested decent commercial compensation but all I am being offered is Rs 3900 which is 15% of original value. This is almost equal to scrap value.

I requested...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
thakuryan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Split ac 1 ton

Address:Nashik, Maharashtra, 422005

Dear Sir, Writing this letter to you for justice as on dated 30of April 2013 i had bought LG ac LSA 3MP3M one ton ac form MADHU ELECTRONICS at Gulmohar status, samarth nagar bus stop, next to business bank, Nasik 7. Phone number [protected]. With invoice number 15696 at price of rupees 26800. Sir the product was running good for few months and as it was in one year warranty. After 9 months it has stop giving cooling. So i called Madhu...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajesh Mech Arunai
from Delhi, Delhi
Report
Copy

Lg refrigerator model gl b250kmln

Address:606601

I am S.Rajeshkumar, from Tiruvannamalai, bough a refrigerator from your esteemed company LG
Model – GL B205KMLN
Dealer - Saravana Electronics stores Tiruvannamalai
Purchased date [protected]
Net cash payment -Rs.13, 450.00.
Now a day’s all are preferring a good and perfect products for all applications because of ease o[censored]se and maintenance, and so we were preferred (leading company)...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kartha Satheesan
from Karnal, Haryana
Report
Copy

Repair of service

Address:Thiruvananthapuram, Kerala, 695012

I had requested for repair service by LG on their website on 27/10/15. However, on 28/10/15 it was marked as completed. I again contacted their toll free number on 28/10/15 and explained the issue. Although assured of a positive action, the same is yet to be taken up till 29/10/15. I had earlier submitted by microwave to LG for repair which has not been returned even after almost 30 months. My refrigerator repair earlier took months and constant...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
ck manoj
from Mumbai, Maharashtra
Report
Copy

Poor customer service for damaged equipment that needs replacement

Address:Ernakulam, Kerala, 683106

On 9th august 2015 we purchased a refrigerator worth almost forty thousand rupees.the fridge stopped working on 8th october i.e after hardly 2 months o[censored]se.complaint was registered immediately (RNA[protected]. after 7 days and contacting the customer care and service center innumerable times a technician came for repair. he reported that the pcb was damaged due to power fluctuation even though no power fluctuations have affected our apartment...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:East Singhbhum, Jharkhand, 831011
Website:www.lg.com

I had purchase LG Home Theater Model No. HT 856PF from LG Shoppe, Jamshedpur via Invoice No. 1595/ LS/R1/12-13 Dated:28th Jan 2013. Last week in the said system voice output was not coming, but rest of the function were working as per the command from remote. Contacted the service centre and they deputed their service engineer for check up. Without any diagnosis, next day LG service team from Jamshedpur and Jharkhand Circle called me at different...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rishi DS
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lg led 32lb530a atr, tv damaged 4 times in warranty period, want to get replaced

Address:Malappuram, Kerala, 676123

My family and relatives are regular customers of LG.
My sister, Mrs. Bindu Sivadas, SAYANTH NIVAS, Narath PO, KANNUR, had purchased one
LG- LED 32LB 530A. ATR, TV, Serial No.411PLFJ080179., from your branch at Manjeri, KANNANKANDY FRIDGE CENTRE, located at Calicut Road, Manjeri, on 18 APRIL 2015, vide invoice No.MJI/218.
After successful installation of the TV at my residence at Karikkad, near Manjeri, the TV confronted...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
syed525
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Same problem persist after repairs

Address:Prakasam, Andhra Pradesh, 523105
Website:www.lg.in/refrigerators

Dear sir we have brought LG Refrigerator in 2013 now we have faced a problem on lack of cooloing issue for our refridgerator on 01.07.2015 after successful calllog to LG helpline they came and detected the problem is due to struckage of gas.The technician told that refill of gas will not cover under warranty and charged RS1850 and fixed the issue on 09.07.2015 and said if any problem got within 3months of refilling we will do free service..but...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:600040

1. LG TV Model No. 42L W5700-TA 2. SL. No. 111PLNB020767 3. Manufactured Yr. Nov 2011 4. Purchase Date[protected] 5. Bill No. 0597003 6. Purchase Price Rs. 74500 7. Dealer Name Pai International, Mangalore 8. Consumer Name Narinder Singh Kaundal Logged complaint on LG Website on 07.08.15 regarding no display on TV screen. Was informed that PCB has stopped functioning and LG has stopped manufacturing PCB(within 3.5 years). LG Customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Pankaj00700
from Mirzapur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AC compressor

Address:Kushinagar, Uttar Pradesh, 274304

I HAVE PURCHASE LG AC Before 18 months .. now my ac compressor is not working i have complaint but still not any response from company or retailer . it's almost 1 month done when i was noted complaint . and now winter season comes i have trouble one months without ac in pic summer, who is responsible . they cheat with me. if any clause in indian gov. to punish retailer plz do help ... Complain no. retailer : electronic palace ...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Avinash Chinchwadkar
from Pune, Maharashtra
Report
Copy

LED TV no protection against power fluctuations and part not available

Address:560075

My TV model 42LW5709 was not working from 09/10/15 due to power fluctuation even after using Power surge protector. LG Mechanic told that PCB board has gone and the part is not available. He told that the TV has to replaced and residual value will be only 10-15%. How can LG does not have any protection against power fluctuation and part not be available for 3-4 old year model? I have to pay local mechanic Rs.13k to get it repaired and he...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mahesh bhanushali
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service after sales

Address:Mumbai City, Maharashtra, 400062

LG fridge No service after sales I had purchased lg fridge model no GL 528 YSX4 on March 2011, the door of the fridge is damaged company does not have door to replace and suggests to scrap the fridge costing 40000Rs . I am in continuous followup with complain no RNA[protected] and very much unsatisfied with their zero response...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
O
owaiswd
Report
Copy

AC Service issue

Address:Mumbai City, Maharashtra

Dear Sir, We are Extremely Frustrated with the Service that LG Offers to us after being a patron for the Brand for all these Years, we had a Problem with the AC for which we called LG Directly and they sent their Technician they mentioned that Gas was over we asked them to fix they did it & NOW the Problem starts Post that when they refixed it the AC started Leaking inside as well as Outside. we called the Technicians again Post which there...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prerit Jain24
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LG Motherboard Issue 32 Inch (2010 model)

Address:Ghaziabad, Uttar Pradesh, 201012

Hi, I have bought my LG TV in 2010 and now it started to give me issue and doesn't go beyond time screen. LG technician told me that it is a motherboard issue and will be resolved in 2-3 days. After 3 days they called me that the product is discontinued and it cannot be repaired and they offer me 15% buy back scheme on the second TV. My INR 50, 000 cost of TV is of no use now. I tried to contact LG brand and everywhere but no success....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohamed_ali
Report
Copy

LG

Dear All, Kindly be informed that I’m very offended from LG as I bought LED smart model F6300 since 2 months ago only and it’s under warranty and LCD had been detected by 2 white spot and after refereed to your service center they refused repair this fault because of the spots must be more than 5 spots! How come ? is this written in LED manual or warranty card to know this info before buy your product ? for sure No It’s not best...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ramani_gunasekar
from Mumbai, Maharashtra
Report
Copy

Moisture/water droplets between top freezer and bottom door

Address:Chennai, Tamil Nadu, 603103
Website:LG

Hi, I had purchased this fridge three months back and there has been moisture droplets which has been formed between the top freezer door and bottom door. I don't open the fridge door frequently as well. Technician had re-fixed the door but the issue is still persistent. Vegetables are getting spoilt due to moisture droplets which are formed. I'm very dissatisfied by the way the customer service as they haven't addressed my issue and I have...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
rmj
from Bengaluru, Karnataka
Report
Copy

LG Magic remote not working within 1 year of purchase!!

Address:Bangalore, Karnataka, 560048
Website:www.lg.com/in/smart-tv

Hi, I had purchased a 3D LED TV (on 29th Sep 2014) which comes with magic remote. It started having issues within 9 months and when I complained to LG support, they said that there is no repair possible and the only option is to replace the remote and buy a new one. Since it has now completed 1 year, no warranty replacement is possible. I didn't expect after spending so much money on the TV, I have to replace the remote in 1 year. Pathetic...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Ranjan_2015
from Silapathar, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Manufacturing defect in LG Double Door refrigerator 340 Ltr. Model : GL254VTG5

Address:713206

I have purchased a Double Door fridge of 240 Ltr. Model GL-254VTG5 on April, 2011. But I am very sorry to inform you that I haven't got good service from this product, because on the end of 2011, one fine morning the fridge began to noise heavily. Immediately we called the service engineer of LG. They came and told that the back side pipe of the fridge, just beside the compressor has been broken down because particularly in this model...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy