LG Electronics Complaints & Reviews

Hi, I have changed screen of my LG Nexus 4 in nearest LG service center since it has broken . But then again when it fell only once from a very less height it has broken again. I don't find any difference in using a screen from lg showroom and outside it. There is no warranty even .. so can you replace it again with better quality?...

Dear Sir, I have bought an LG LED TV in April/May-2013. It has stopped working a few days ago. I lodged a complaint (RNA[protected], accordingly your technician attended. They found that- LED PANEL GOT DAMAGED AND NEED TO REPLACE, cost approx Rs/-7500. How will you justify this? Is this the quality of your product? Is there nothing reliable? I have bought a TV in Rs/-12000, in less than 2 year how can you asked the customer to pay Rs/-...

I have purchased LG Plasma TV before 3 years. Last week TV became faulty and it was showing no picture. I called LG service center and they asked me to drop the TV on service center. After 2 days I received a call from service center that TV is completely faulty and all parts need to be replaced. The cost of repairing was asked Rs. 25000 which is equal to a New TV. I register the complain in LG. From there again LG Center call me and asked...

I have bought nexus 5 online from snapdeal on 5th April 2014. Your technician at LG service center have confirmed problem with charger which is non-repairable hence could you let me know how can I can get my changer replaced as the warranty for charger is 1 year and the steps to do the same....

I AM VERY DISAPPOINTED WITH LG VASAI SERVICE CENTRE. I HAVE ISSUES WITH MY LG G PRO 2 MOBILE AND HAD VISITED THE VASAI SERVICE CENTRE TODAY. I WAS TOLD TO COME ON TUESDAY BECUASE NONE OF THE ENGINEER WERE AVAILABLE. I WENT THERE IN WORKING HOURS. THIS IS PATHETIC CUSTOMER SERVICE BY LG. THE MANAGER THERE WAS VERY RUDE. SHE SPOKE TO ME VERY VERY VERY RUDELY. HOW COME NONE OF YOUR ENGINEER WAS AVAILABLE. EVERY ELECTRONICS ITEM IN MY HOUSE IS...

Hi, We have our microwave under support till 22.03.2014 to 21.03.2015 vide HLP no. 002293. We have taken precaution and paid to cover this product in any type of failure. Why we should suffer if LG has not taken the precaution to get the spares with them? Why our calls are getting closed saying part discontinued? Please arrange to repair/ replace this equipment immediately as we should not be punished for the activity LG has not...

I have purchased new LG 4UB850T TV on 25th January at which time there was an offer going on for FREE sound bar along with TV. TV was delivered on 25th January 2015 and sound bar was supposed to be delivered in 3-4 days. It has been around 30 days now and I haven't received any sound bar. Dealer has reported me that delay is from LG side. I am also not able to register my product as this model number is still not available in dropdown...

Dear Sir/ Madam, I own microwave Barbe cook grill model No MG607APR. I had requested for its repair on on 19 Feb 15 request ID RNA[protected] . The service rep visited my place on 20 Feb 15 only to inform that PCB of model is non functional and no service support is available for the same . Please confirm has the service support for my model is no more available as per company policy? What are the options available for a customer in this...

This is with reference to the complaint number RNA[protected] lodged by my father. We had a LG TV and due to some break down we decided to buy a new one, we had paid 3yrs of maint (AMC contract) in advance. On informing the LG/main contractors they first advised us that the money will be refunded later on they said due to the change in company policies we will not get the money but some LG vouchers to buy a LG product, we were ok with...

hi..i have lg 32 lw 4500 3d tv. its 3 years old and have a problem with the panel board.i registered the complaint on 20/10/2014 (RNA[protected] .technician came to our home and he change the panel board and i pay for that INR.18200, but still is not working, when i check with him technician told me to change the mother board also .but still they didn't came back to me with the mother board.when i ask him he said i have to register a complaint...

We have purchased LG refrigerator 420 Ltrs. from Reliance Digital, Nizampura, Vadodara on[protected]. We found two trays damaged and lodged the complain to the person of LG who visited on[protected]. They have replaced only one tray. For another tray we have again lodged complain vide ref. no.[protected] on 28th January, 2015. We contacted your customer care number(toll free) and talked. They have given us contact no. [protected] of...

It is with great disappointment and disgust, that I write this complaint. The gist of the complaint is as follows: I bought this Fridge in 2007 from Vijay Sales, Mumbai. Since 2009, the fridge is located in Ahmedabad. The fridge has started giving problems for the last 3 months. It is a double door fridge. For the last three months the lower portion is not working properly. Cooling does not take place in the lower segment. Twice your...

hi sir, i am umamahesh i have purchased the lg led on aug 2014 nearly 3 months hold this product was some part replacement problem told by service engineer in that they want change the part but that part was unavailable in that service center, they told that theywill put an order for that product it will take 3 to 5 days, it was happend 20days back(tilldate), complaint no RNA[protected], i asked the service enginerr and manager that...

I bought an LG 32 LED TV online and got it delivered on 01st Feb 2015 to my address in Chennai. When the Online vendor tried to Contact LG for free installation, the LG team kept delaying the request for one week. After that I decided to go for a paid Installation and called up LG on 07th Feb. Being getting paid for the installation, LG team promptly took the request and send a technician for installation on 07th Feb. After the installation...

I have faced worst service from you guys...I am a buyer of 42 inches LCD screen 6 years back with an AMC on my product..now the lcd is not working and LG dont manufacturer that so called parts and your executives are harassing me day by day..they are giving lot of excuses and trying to delay me as many times they want because my AMC date is going to end in few days. If your senior most executives can look into this matter then I can be...

LG Complaint No.: RNA[protected]
Refrigerator Model: LG GL M472GSHM
Purchase Date: Oct 2014.

Just want to highlight the incompetence and unprofessionalism of the LG Supoort team in addressing a Refrigerator fault which was registered a week back.

Having purchased the LG refrigerator in October last year, we were not expecting any problems atleast in the first year. But, we were proved wrong, when...

On dated 12.02.15, during washing process, my front loading washing ( m/c model no F8068LDP Capacity 5.5 kg LG make, purchaed from Kumar Electronics on Oct -2011), stopped in-between. Neither door is opening nor running.We have called mechanic from LG Electronics and as per him there is problem with main circuit board fitted in front above door. He tried to repair that circuit board but could not run. Still, door is closed and an unwashed...

Dear Sir, I have purchased LG split AC, model no- LSA5ER5S, on 05 March 2012. According to LG technician suggestion I have been changed outdoor coil and refilled Gas as well as indoor, outdoor services on 11 July 2014, charged me 5238 + 500 (transport) Rs. 5738 Again gas has leaked and finished. I complained to LG customer care, an engineer has come and suggested me this time you have to change the gas pipe along with services and he did,...

HI all.. We had given given complaint to LG customer care via phone, and same was promptly addressed and but when your service person delivered thethe washing machine.. He has damaged the back cover and the agreed to replace the same but no one is responding after that .. We have called multiple time both to bangalore service guy n sales still there is no response....

Sir, I have bought a LG 3D TV Model No.42LB6500 in the month of October. But Within 3 months i am facing a serious issue in the product. When i have called the customer care they have book a complaint and your service people have attended and told that we need to change the Mother board. In the earlier stage i have not allowed them to change the board. I have asked for an replacement but, the service people told me that as per the company...