LG Electronics Complaints & Reviews

Complaint I had purchased the refrigerator Model No. GLM393YPJX on 04.05.2014. From the 4th day itself, I have been complaining about the insufficient cooling. Representatives of the company did come to attend the problem but they couldn’t rectify it. One Mr. Gurvinder, conceded that the refrigerator had some fault; he took the photograph of the refrigerator and freezer and assured that it would be replaced within 15 days. However, as...

On Dec 22 2014 I booked a complaint with LG as the microwave stopped working. (Complaint Number – RNA[protected].
The engineer came home and told one part has to be replaced and he will come with the part within next 3 days.

On Dec 29 2014 we get a message that the complaint is closed, by service center, the truth being the microwave is not fixed. A new complaint number is created. I don’t know why if...

This is with reference to the fridge (GL-D302RPJL/2014) that I purchased on 19th Dec 2014 from Amazon (invoice attached). Within 1 month itself, the fridge has got spoilt (compressor and pcb not working). I reported this issue to LG customer service on 18th Jan (RNA[protected] and just today put in another request to replace the defective refrigerator(RNA[protected]. The LG person has come multiple times to my house. At one time, he...

respected sir,
i have purchased an LG g pro lite "D-686 ON 19/2/2014 . but after 1days it starts hanging during the calls and got restarted so on 21/2/2014 i have taken it to the service center and got it repaired after 1 hour then after one month it was getting heated while using the mobile for continues 3 minuets and its touch was not working properly again i had taken it to the service center on 29/3/2014 they had changed...

My LG LCD TV 32LG80UR Model 2009 got damaged due to lightning fall on my building in August 2014. I lodged a service complain at the LG Service Centre Bokaro Steel City (Jharkhand). They sent a repair technician who after examining the set said that the Motherboard needs to be replaced, but it is not available. The set would be repaired once the motherboard is available. 15-20 days passed and finally LG service centre said that LG has stopped...

LG Electronics India - Fooling Customers by not providing warranty for a 32 inch LED TV since it was bought online. The TV is just 3 months old & has 1+1 extended warranty, In spite of that, the service Engineer is not willing to provide the warranty & he says that he has received instruction from LG that they should not provide service to TV's bought online. Is there really a rule like this implemented by LG?? I Just wanted everyone...

On 19.10.2014, I purchased LED TV Model No. LG LED TV-47LB750T vide invoice No. SPP-014426 of Rs. 75, 000/-. Few days back we noticed a hair breath line at the top of left side. After 3/4 days I noticed that the line is increased slightly. On 20.01.2015, I lodged a complaint through 'Sargam' from where I purchased my TV. After sometime I received a call from mobile NO. [protected] and enquired about the defects. When I intimated details, the...

I purchased a LG fridge on[protected] – Model No.GL225BEDG5/2012. On[protected] a small fire broke out in our house and left-side top portion of the fridge caught fire and about 8” of top portion damaged. The fridge is working OK. As some burn smell is coming from the fridge, I booked a complaint to your Customer service on[protected] – complaint No.RNA[protected]. Your technician attended to the complaint on[protected] and said that...

Dear Sir, please help me on below issue if possiable. I buy LG product before 6 month ago, I purchase model LG 42LB5820 before 1 week i was facing issue with tv picture.so i raise complaint for this RNA[protected].Engineer has rectify issue he has replaced AV PCB as on tomorrow[protected] only. But from today onward i am again facing issue with TV . after changed part yesterday My TV model is showing in setting NETCAST4...

I had purchased a LG Front Loading Washing Machine (Model No.F8091MD2)(Sl. No.3023NFS1W947) on 27/04/2013 from Jyoti Electronics, Burla, Sambalpur, Odisha. From the beginning it has been giving troubles i.e there is sound in the machine during washing/drying. I have given several complaints regarding this but it could not be rectified by the technicians. During my stay at Burla, Odisha the machine was taken to LG workshop but the same problem...

Hi There has been several instances now that the complain is closed by LG service centres automatically without addressing the issue. This is highly unethical. I have an LG television and got AMC done for 5 years in 2010. First of all the there have been numerous faults in the television and it goes into non working state very frequently. Then Its very difficult to get the complain register. Even when the complain is registered the...

Hello, I am following up for more than 7 months now to get help in resolving issue related to micro-oven we bought last year. It has been a nightmare to follow-up with customer care and LG technicians. They have been looking after the issue but finally the machine completely stopped and they requested to take it to the service centre which i refused and requested for replacement as we started noticing these issues after few month of...

Dear Sir, Myself Santosh, I was purchased a LG LED TV model is LB56 in the month of November and your company executive visited to my place and wall mounted the TV, the wall mounting meterial is not the original LG product and because of duplicate wall mounting my TV has fallen on the table and full screen is smashed. I spoke to dealer and to your LG persons, also I raised the complained against the same but I'm not getting any solutions...

I had purchased a LG fully Automatic washing, machine from Reliance Retail Limited at Kakinada on 29.06.2014 vide POS No.[protected]. In November 2014, I had lodged a complaint under RNA [protected] on 09/11/2014. When nobody attended to the complaint I contacted the customer care and I was told that the address couldn't be located. When a machine can be delivered on the same address, it is difficult for me to believe that a mechanic couldn't...

Dear Concern, I purchased one LG 21.5"E2242T Full HD Ultra Slim Design LED monitor on 17th September 2013 with warranty of 36 month . But on 8th Jan'15 suddenly we found problem in the display of the monitor . After that we contact with LG AGENT -VISSION TEHNOLOGY at Gazipur from where we purchased the monitor .But till now we didn't get any positive response from the agent . They are just keep telling that it is not possible to rectify...

Dear sir, kindly note that we are using home appliances of LG company only as it is a trusted one, like TV, freeze, micro oven etc.I am very sorry to tell you that as LG is a such a big company but we have not getting satisfactory services from your side.I have a 42" LED TV with 3D effect and it get disturbed on Saturday dated 10.01.2015.we registered a compain having complain no.RNA[protected] to solve our issue, your technician came...

WE HAVE MADE COMPLAINT FOR MY LG TV GOLDEN EYE, FOR WHICH THE PERSON COME AND VISIT AND TOOK 550.00Rs. TELL US TO REPAIR REMOTE AND I WILL COME AGAIN THEN REPAIR THE SCREEN PROBLEM. SINCE THAE DAY 15TH DEC. I CONT.. CALL THE EXECUTIVE OF LG AND HE ALWAYS COMMIT WRONG . TILL DATE TV IS NOT REPAIR AND THE SAME PROBLEM EXHIST. EXECUTIVE NO. MOBILE :- [protected] TCR NO. ODES2/102142 ON 15 DEC. 2014 KINDLY LOOK AFTER INTO MATTER AND SOLVE...

श्रीमान जी मैंने एलजी कंपनी का एलईडी 42 इंच मे खरीदा था जो कि 13/01/2014 को खरीदा था लेकिन अचानक से पेनल मे कोई खराबी आ गयी जिसकी कम्प्लेंट मेने एलजी कंपनी को 29/12/2014 को करी जब इंजीनियर...

Hi Sir/Madam, I am manikandan from Thanjavur, Tamilnadu-South India. Today I had purchased one LG TV 32 inches from your authorised showroom Thanjavur. LG Shoppe No:1 Municipal Colony, Medical college road, Thanjavur. I am paid cash of Rs 24, 100. They provided one stablizer as free gift for that LED TV. After i am reached home. I am opened and check the stablizer is not able to connect to that Tv because of TV power supply contain...

Hi, I have taken 32" LED TV model no 32LV2130 on 7sep 2011 for 30600rs. It had a panel problem now and i gave it authorized service center 3 months and they said it cant be fixed and i will get a compensation amount of 53% on my purchase i.e 16830 rs. Again today they called me up and now they are saying i will get only 35% now. I am fur stated roaming here and their all are irresponsible in service center. I lost trust on this...