LG Electronics Complaints & Reviews

Hi, Sno. - 302PAMH051787, i purchased LG split ac and now it is under extended warranty. We shifted to a new house so i called LG customer care for dismantle and installation. After they went i got an sms saying that i got it done from some other people and not from LG. I called only LG and dont know how came. It is under warranty, so why will i call outside people and more over they charged me 7k for extra piping and installation. The...

Sr.no.303PAPD084040CID; 303PAEB017332COD We had complained on 19th March 2015 that AC was not cooling the room. Person from the service centre - Bhushan Airconditioning Pvt Ltd, Andheri East, Mumbai inspected the installation and said gas leakage suspected from condenser coil .Took the AC to service centre on March 20th for checking. No response from them after that despite repeated calls. On April 3rd they brought back the unit and installed...

Hi,

This is Mr. S S Tavargiri from Belgaum, Karnataka. We had purchased LG LED TV (LG LED 32'32LN5120) from authorized LG dealer in Belgaum ie "Pai International electronics LTD" on 1st Nov 2013.
The matter is, few weeks back suddenly the TV stopped displaying the picture. We did consult the LG service center in Belgaum, the service engineer examined the TV and said that the issue is with display and...

NO action to my complaint. I have been calling the customer care department continously from past 4 days regarding my LG Air conditioner problem . However, no further action is taken. Other than assurance NO visit is being done. You are forcing us to approach consumer forum. My LG split AC has stopped cooling even when kept at 18 degree C. I have tried all the options and manuals to correct it but it still doesn't work. This has...

Hi Team, This is to your kind notice that after using LG GoldenEye for more than 10 Years, decided to get myself with a Smart TV. Purchased LG 42LB6500 on 12th Oct 2014 via one of the etailer's. Things were fine till 26th Feb 2015, when all of a sudden the display went off and only audio could be heard. Raised my 1st complaint via Customer Care #[protected] vide Complaint # RNA[protected], which was assigned to Velu Chamy ([protected]),...

I am repeatedly getting bad experience of LG Service center @kalyan(Ritesh Electronics). First when I enquired for refrigerator door gasket they denied to provide it by saying that customer cannot order rubber parts. They said me we have to take service and pay service charges if want to replace any parts. But I think If the parts are easily removable we ourselves can change it. So I called LG's customer care and they confirmed...

I had purchased an 1 ton Split AC from Kohinoor Electronics, Vashi, Navi-Mumbai on 20/03/2015. I reside at Koparkhairane near Vashi. After repeated and several reminders to the Shop as well as to LG customer care, the product is still not installed. The complaint no. is RNA[protected]. I am really fed up of these daily complaints. Every time i just hear that within 24 hours it will be installed. But the 24 hours never comes. I am returning...

Dear Sir, I am a customer of Lg India products.I purchased a 49' 4k 3D Smart TV as on Dt.[protected]Model NO-49UB850T) from Mital Electronics, keonjhar, Odisha.After few days I found that there are some settings in picture setting menu are disabled...Like aspect ratio, picture wizard, picture test also after putting 3D button on I found 3D setting disable.I made a complain regarding this issue to lg care(complain no[protected]after that...

Split ac installed by LG service persons were not in order.after installation water starts dripping when in operative mode.we placed the complaint and the person who visited us had cut our drainage pipe which was inturn extended by charging a higher amount from us at the time of installation.they have made three holes in our wall at different locations which was of no use.now again different lg persons and teach us different theories for...

HI Its regarding the heating and battery drainage issue that I had in NEXUS 5, i went to the service centre in NEHRU PLACE regarding the issue, my phone was running on lolipop, they just downgraded my phone to android 4.4 and called me in 2 hours that your phone is ok pickup your phone, i took the phone after 2 days and today when i came back home then i saw that they have done nothing but just downgraded my phones software, i again upgraded...

Hi, Its been about 13 months since I am using a Nexus 5 mobile phone. Recently I have started facing issues with the phone restarting automatically. Also the power button is too sensitive. If I press it gently the power off pop up appears and the phone again starts restarting. On research over internet, I have found out this is a known hardware issue and still LG charges a whooping 12000 Rs to repair it (The only solution is changing...

We have been registering a service request to dismantle our AC and shift to a new residential address. The first call was logged on Friday 27 Mar at 10 AM and claiming of a 24 hour SLA we did not receive any call from the service provider. On 28th Mar we again called the call centre around 3:30 pm to enquire of the same and they just said they are putting a reminder and gave a number to call the local service provider - the number which did...

Hi, I along with my Brother in law purchased an LG 42inch lb6500 model TV on 21st March and got the Installation and Demo done on 23rd March. The TV has been working fine until 29th march when suddenly out of no where 1/4th of the screen went blank with white screen. We initialized a Customer service request complaining on the non functionality of the TV screen and a Technician came on Tuesday (31st March) and said the repair ...

Split AC is bought in May 2012. The cooling problem started in Oct 2014. Cooling problem referred to your Service Centre. They have repaired three times then. Have charged around Rs.11000/-. Still the Problem is not solved. Request to change the faulty unit. The details are given below. Name: G.K. Jangam Mobile No: [protected] Email: [protected]@yahoo.co.in Date of Purchase:5/5/2012 Model: split AC Model No.: LSA3MR5T.AMLG Sr.No....

I have a LG Color TV purchased in 2006. I found some problems like some stripes are coming & in between TV is getting OFF. I contacted customer care at [protected] and got registered the complaint number 4 times RNA[protected] RNA[protected] RNA[protected] RNA[protected] Even after raising 4 requests, LG executive not visited the place even a single time & after talking to Service Managers many times also...

hello, i am very dissatisfied by the way yr customer care executive behaves with me. i have an LG mobile model no; LG P705 I GAVE IT TO THE CUSTOMER CARE CENTER ON ;10/03/2015 FOR REPAIR OF MY MOBILE SCREEN. THEY PROMISED ME IT WOULD TAKE 8-9 DAYS. AFTERWARDS EVERY TIME I HAVE TO CALL THEM TO KNOW IF MY MOBILE HAS BEEN REPAIRED OR NOT. WHEN I GOT THE MOBILE AFTER 9-10 DAYS, THERE WAS SOME GLUEDOT INSIDE THE SCRREN. I ASKED THEM TO...

Dear Sir / Madam. Please find below my complaints. The technician on Complaint RNA[protected]Ramesh Gupta) [protected] had visited my resident on Saturday 28th March in the evening after sending the mail to LG. As he had closed the complaint on his own without visiting or contacting. he inspected the LED TV and said that the Panel of the LED has to be replaced. When asked about the charges he said that the panel costs is Rs.14000 approx...

I had bought Lg double door refrigerator on 2/03/2015. And it was not working properly after 3 days of purchasing. I called customer care many times. Sometimes they said that please change the temperature setting. Now they repaired my refrigerator. His response about my refrigerator was not satisfactory. I want to replace this refrigerator....

I bought a new window AC from LG. I called the customer service center for installation support 20 times and then they picked only once. They allotted me a service center, which blatantly refused to install AC and claimed that they don't do AC installation at all. They told they would charge 570/-INR just to give me a demo that too in 2-3 days as they were claiming to be too occupied. I called LG customer support again, they didn't allot...

Hi, I bought the 42LB6500 model TV as part of the product replacement through the lg customer service. I don't know the dealer, but all my communication is happened through the customer service channel only. Even I paid the amount through DD favouring 'LG ELECTOELECTONICS PVT LTD'. The product is delivered in January, but there was no proof of purchase is provided to me. As I don't have the dealer details, I called up the service centre representative...