LG Electronics Complaints & Reviews

my LG washing machine is under repair since 45 days and no action is taken as on date. As a matter of formality, Rep visited once and thereafter no action. Goa as such has a poor unqualified personnel and no proper idea. For this effect company SMS for confirmation/ satisfaction of services was sent as dis-satisfaction from me . Even then there is no follow up. My question is once customer has given reply as not satisfied and absolutely...

I ASHFAQUE SHAIKH PUCHASE IN CASH NEW MODEL SIDE BY SIDE LG REFRIGERATOR ON DATED 16/11/2011 TO SNEHANJALI RETAIL PVT LTD KALYAN (WEST) SHOW ROOM AFTER 10 MONTH IAM GETTING MULTY PROBLEM IAM DOING COMPLAINT IN LG SERVICE CENTER BUT THEY CANT GIVE ME RESPONCE TO SOLVE MY PRODUCT PROBLEM SO I NEEDED REPLACE OF THAT PRODUCT IAM VERY HELP LESS TO SOLVE THAT PRODUCT PROBLEM.
...

I had logged a complaint (ref no:[protected] on 7th September 2012 and have repeatedly followed up with thier service centre here, but the complaint has not been attended till date ( 20.09.2012). When I check with thier toll free customer care number I am told that the service centre has advised that they need to reschedule the visit as I am not available, which is a lie as I am not only available but have been following up with their...

I have purchase LG Laptop one year ago and within one year my hardisk is fail and it is replace and than keyboard fail so my complaint is that I have purchase LG laptop and i am suffering lot....

To CRO

LG India

I have made repeated service requests for my LG refrigerator for the past one and half month. I initially complained for loss of cooling for which engineer from We care services S7A Suraj Nagar, Azadpur Delhi came and reported gas leak. The gas was refilled and i was charged the full amount (1400/-) (receipt number 3689 ) visit charges and the gas charges and i was given a guarantee for 3 months...

My washing machine (LG-WP 9031) broken down on 4/09/2012. I called the customer service on [protected] on 5/09/12 for a technician to fix it (Ref No- RNA[protected]. I was told that a technician is booked to attend in the next 24hours.

I waited for 24 hours and no one contacted me. I called the customer service again on 6/09/12 and being told that an urgent reminder is sent to the technician...

NO ACTION / MISBEHAVIOR BY LG REP.
1. I bought an LG WASHING MACHINE, Make : WD10490TP, Dated : 10 June 2009, from Pathankot, Punjab.
2. Presently i am at Meerut for the last one year. Recently my washing machine stooped working on 30 Aug 12.
3. A complaint was launched on 1 Sep 12 ( Rna No[protected] on helpline no [protected]. No engineer rep came for 2 day.
4. Again a complaint was launched on 4 Sep 12 (Rna...

LG person came to service my microwave oven 2 months back. He left it in open condition. Now call center responds and gives a phone no. all the time That no never responds. the appliance is lying idle.no persons come to service. it is only lip service.

== A R Sit
[protected], [protected]...

Dear Sir,

I am a retired Senior Citizen . I purchased this lg oven and a fully automatic top loadin lg washing machine a few years ago. I had faith in your service and thought this is a good buy for 25000 rs. (both together). Recently this oven started working the moment I switch on the plug. I registered a complaint at your customer service and a technician came and checked and said that the front control panel has to be...

Sir,
I have entered into an Annual Maintenance contract with LG Electronics for 3 years in respect of refrigerator purchased from them. I submitted one compalint with the company under No: RNA[protected] dt. 31.07.2012, with regard to problem regarding the vegetables stored in the fridge getting spoiled due to excess moisture and the bulb not working. The technician of the company after checking the fridge informed me that the plastic...

Shop details :- The mobile store Limited
G-1, Community Center, Vikesh Chamber,
Paschim Vihar, Delhi[protected]

VATTIN : [protected]
CSTTIN : [protected]
servuce Tax Reg : AACFE1386KST001

DATE OF PURCHASE ;- 17/09/2012

CUSTOMER Mobile Number [protected]

Invoice No - 16333/7295880

Product details ;
LG T375
[protected]br...

hanamkonda lg service center wirter replace ment they have telling give time for one month they didnt have stock of lg writer i want writer with in one week they r not giving us good responce also i have baught lg writer one month back it didnt work now i[censored]r not giving us good respounce we closed to purchased products new writer sell karne tumhare pass stock raheta replace ment ke liye nahi raheta company band karo lg or take action...

Dear,

We had registered a complaint on Sep. 5th for the Microwave which had stopped functioning. Accordingly, we were alloted servicing no. RNA[protected]. Your technician Mr. Diwakar ([protected]) visited our house and and on inspecting the microwave, he informed us that there was an issue with the PCB & Control Pannel and told us that the same will be replaced within 2 days.

After continuous follow-ups...

cooling system not working

Cooling system not working- complaint registered on[protected]ID No RNA[protected]. Company Technician attended only on 08/09/2012 and found gas leaked out fully due to the corrosion of pipe.On 10/09/2012 technician came and filled the gas, but still it is not working. I had reported this complaint your "customer care" & your dealer" Nandilath G Mart-"Kollam many many...

Hi ,

We had purchased L.G. Split AC model number # LSA5KR2A from Ranchi , Jharkhand on dated 22-Feb-11. After 15 days , AC not given cooling and immediately we contact LG customer care , after two days LG company’s engineer came to our residence and check the AC and said , there is no gas in the AC, he fill the again the gas and AC functioning properly . After 1 month around the problem came again ( no cooling ). We filled...

RIMINDER-5
With reference to refrigerator complaint. We have sent the mail last two times dated 05.09.2012 and 10.09.2012 but not reply reply at your end.
we are again requested to you that visit Sr Engineer for rectify to our complaint
Rajeev Kumar Gupat
Mob. [protected]
Reminder 4
It is inform to you that my complaint have been attended Dt. 07.09.2012 by Amit Porwal, local service provider. But...

My Television is not working(no display) and i registered my compliant on[protected] in LG customer service and my REQUEST id IS
RNA[protected].But their is no responds from them till now.My product purchased on[protected] and extend the warranty every year and last time i extend my warranty on[protected] so the warranty period only ends at[protected]....

hi,


i am writing my painful experience with LG service which i had this year.I am from chennai.
We had a fault with our LG 29 inch TV and had called the LG customer care.They took down our request and gave a ref

no. The next day a technician representing LG came to check the TV. LG has outsourced their service to third party

agencies and are not undertaking serice on their own....

I purchased a double door frost-free refrigerator from an LG retailer this January. Till about 2 months ago, it seemed to be working OK. However for past 2 months it suffers from over-cooling. Most vegetables need to be thrown out before we can use them. We have been raising complaints through their customer support num :[protected] since end August. But everytime a technician comes and changes the temperature settings, all seems to be...

Resp. Sir,
I have purchased LG/ LCD TV model no.- 26LH20R from Bihar 2-3 years earlier. Now i am setteled with my family in Maharashtra. I want to be fitted my TV on wall. for that i have called lg customer care and get replied that i will charged 6% extra service tax for this service, after that i have given my current address. After one day, customer care informed me by sms that your given address is incorrect. My...